Medical Scribe Systems

What Medical Scribe Systems does

Medical Scribe Systems, doing business as ScribeAmerica, is a privately held healthcare documentation company headquartered in Fort Lauderdale, Florida, with a regional operation in Vancouver, Canada via its wholly-owned subsidiary ScribeCanada. Founded in the early 2000s, the company provides three delivery modalities for clinical documentation support: in-person medical scribes stationed at provider sites, TeleScribe virtual scribes connecting over video, and Speke, its proprietary ambient AI documentation platform that combines machine learning with mandatory human scribe review. The product portfolio spans 80+ medical specialties across emergency departments, hospitals and integrated health systems, outpatient/ambulatory practices, urgent care networks, and — as of 2023 — veterinary medicine. Adjacent offerings include Population Health Scribes for care coordination and value-based care workflows, and Medical Assistant staffing. Two wholly-owned subsidiaries structure the stack: Speke AI houses the technology platform, and ScribeCanada serves Canadian providers; both brands sit within the HealthChannels family of companies based in Fort Lauderdale.

ScribeAmerica's business model is primarily a managed services and staffing engine — revenue is earned via service fees for scribe coverage, typically structured as multi-year contracts priced per scribe per shift or as turnkey staffing engagements where ScribeAmerica recruits, trains, and manages scribes on the client's behalf. Speke introduces a recurring subscription layer priced per provider or by usage, sold enterprise-wide into health systems and folded into existing contracts alongside human and TeleScribe deployments. Pricing is quote-based and not publicly disclosed. Go-to-market is enterprise-led: a direct field sales team targets hospitals, health systems, EDs, and large practices, supplemented by industry-conference presence (ACEP, VMX, AMGA, JP Morgan Healthcare), KLAS analyst validation, and an extensive content-marketing and social-media footprint. Select customers include Hilo Medical Center, an integrated health system growing scribe deployments system-wide, a 200+ location urgent care conglomerate, Mount Sinai (Central Park Field Hospital during COVID-19), and veterinary customers such as Willow Tree Animal Hospital and Gulf Coast Veterinary Specialists.

At scale, the company reports coverage in all 50 U.S. states, 3,500+ healthcare organization clients, 30+ million cumulative point-of-care encounters documented, and 100,000+ scribes trained over 20+ years. Earlier equity capital includes a 2013 round led by Sopris Capital Associates and a 2014 round featuring Chicago Growth Partners and NXT Capital; no subsequent institutional rounds are disclosed. Operational metrics cited by the company include 66% faster documentation with tech-enabled virtual scribes (Mass General Brigham study), 2.5 hours saved daily per Speke user, 19–25% increases in patients seen per hour in emergency settings, and an 82% reduction in patients leaving without being seen in one Florida hospital ED deployment.

Name

Medical Scribe Systems

Legal name

ScribeAmerica, LLC

Website

https://scribeamerica.com

Company type

Private

Founded year

2004

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Medical Scribe Systems (dba ScribeAmerica) provides in-person, virtual TeleScribe, and AI-enabled (Speke) clinical documentation services to hospitals, health systems, emergency departments, outpatient practices, urgent care networks, and veterinary providers across all 50 U.S. states and Canada.

Ownership category

akta.pro rank

Product category

Medical Scribe and Clinical Documentation Services

NAICS

Offices of Physicians (62111), Offices of Physicians (6211)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Nursing, Clinical Notes & Documentation Workflow Tools (HLACAAAG)

akta.pro secondary industries

Clinical Coding Support (ICD/CPT/SNOMED) & Documentation Compliance Tools (HLACAAAO), Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH), Health Information Management (EHR) & Medical Office Administration (EDAOAJAF)

Keywords

• Medical scribe services
• Clinical documentation solutions
• Ambient AI documentation
• Virtual scribe staffing
• Healthcare documentation workforce

Headquarters

HQ city

Fort Lauderdale

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Medical Scribe Services: Provides in-person, virtual (TeleScribe), and AI-enabled scribe services to healthcare providers. Revenue generated through service fees for scribe coverage, typically billed per scribe per shift or through contractual arrangements with healthcare organizations.
2. Ambient AI Solutions (Speke): AI-powered documentation assistant with human scribe review. Sold as a technology platform to healthcare organizations, with pricing based on provider count or usage volume.
3. Turnkey Staffing: Managed staffing solution where ScribeAmerica recruits, hires, trains, pays and manages scribe employees for client organizations. Revenue generated through service fees per covered position.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels9 records

Core offering

Medical Scribe Systems (dba ScribeAmerica) provides clinical documentation workforce solutions to healthcare providers, offering in-person medical scribes stationed at facilities, virtual TeleScribes connecting remotely via video, and the Speke AI ambient documentation platform that combines machine learning with human scribe review. The portfolio also extends to Veterinary Scribe Solutions, Population Health Assistants for care coordination, and Medical Assistant staffing, serving emergency departments, health systems, ambulatory practices, urgent care, and veterinary medicine.

Product overview

ScribeAmerica offers a comprehensive portfolio of documentation solutions spanning three delivery models: in-person scribes stationed at healthcare facilities, TeleScribe virtual scribes connecting remotely via video, and Speke AI ambient documentation using machine learning with human scribe review. The Speke AI platform comes in two tiers (Speke Pro and Speke Express) to serve different specialty needs. Additional offerings include Population Health Scribes for care coordination, Veterinary Scribe Solutions covering both small animal and specialty practices, and Medical Assistant staffing. All services are customizable to specific EHR systems and can be mixed across departments within a health system.

Differentiator

Problem solved

Functional benefit

Brands

• Speke: Ambient AI clinical documentation assistant that uses machine learning backed by human scribe review to generate clinical notes.
• Speke Pro
• Speke Express
• TeleScribe
• Population Health Scribes

Products and services

• In-Person Scribe Programs Physical scribes stationed at healthcare facilities who work alongside providers in real time to document patient encounters, manage EHR input, and support clinical documentation workflows.
• TeleScribes / Virtual Solutions Remote scribes who connect to healthcare facilities via video to provide real-time documentation support, offering flexible part-time or full-time coverage without on-site presence.
• Speke AI Ambient AI documentation assistant that uses machine learning paired with human scribe review to generate clinical notes from patient encounters; available on iOS, Android, and desktop with EHR integration and support for 30+ languages.
• Population Health Scribes Population Health Assistants who perform care coordination, patient outreach, and administrative support to close care gaps, improve quality metrics, and enable providers to practice at top of license.
• Veterinary Scribe Solutions Specialized scribe services for veterinary practices covering Emergency & Critical Care, General Practice, and Specialty Medicine settings, including in-person scribes, telescribes, and Speke AI ambient documentation.
• Medical Assistants Allied health support staff provided through turnkey staffing arrangements to perform clinical and administrative tasks, helping optimize care team efficiency.

Quantifiable outcome

• Tech-enabled virtual scribes deliver 66% faster documentation (Mass General Brigham study)
• +10 more outcomes

Named customers7 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability6 records

Feature8 records

Partnerships

Six partnerships are on record, tiered minor and core.

• Ross University School of MedicineminorStrategic or Co-development Partner · 28 January 2024Educational partnership providing $9,500 tuition reduction on first semester for ScribeAmerica scribes in good standing who are accepted. Supports employee professional growth and pathway to medical degree.
• American University of the Caribbean School of MedicineminorStrategic or Co-development Partner · 28 January 2024Educational partnership providing $9,500 tuition reduction on first semester for ScribeAmerica scribes in good standing who are accepted. Supports employee professional growth and pathway to medical degree.
• ScribeCanadacoreStrategic or Co-development Partner · 9 January 2024ScribeCanada is ScribeAmerica's international expansion vehicle serving Canadian healthcare providers. Offers the full suite of scribe solutions including in-person scribes, TeleScribes, and ambient AI services across more than 80 medical specialties in Canada. Led by President Tony Andrulonis with headquarters in Vancouver, BC.
• Speke AIcoreTechnology or IntegrationScribeAmerica is partnered with Speke AI to bring AI technology to healthcare workforce documentation. Speke provides ambient AI documentation platform that ScribeAmerica pairs with trained scribes for quality assurance. Available on iOS, Android, and desktop platforms with EHR integrations.
• Mount Sinai Health SystemminorStrategic or Co-development PartnerMount Sinai partnered with ScribeAmerica during the COVID-19 pandemic to support documentation at the Central Park Field Hospital in New York. ScribeAmerica provided Speke ambient AI documentation support for over 600 patient encounters during the field hospital's operation (April-May 2020).
• KLAS ResearchminorOthersKLAS Research conducted an Emerging Technology Spotlight report examining customer experience with Speke. The independent validation provided 100% buy-again rating from surveyed customers and recognized Speke for decreasing provider burnout and increasing capacity.

Scale indicators12 records

Recent moves8 records

Expansion highlights7 records

Direct peers

• Abridge: AI-native ambient clinical documentation platform. Direct competitor to ScribeAmerica's Speke AI offering, focused exclusively on ambient AI (no human scribe workforce) for hospitals and health systems.
• Suki AI: AI-powered clinical voice assistant that generates clinical documentation for physicians. Direct ambient AI scribe competitor serving health systems and ambulatory practices in ScribeAmerica's core segments.
• Microsoft DAX Copilot (formerly Nuance DAX): Enterprise-grade ambient AI documentation solution developed by Nuance (now Microsoft), deeply integrated with Microsoft Cloud for Healthcare and EHR systems. Major competitor to Speke AI in large health system deals.
• DeepScribe: AI medical scribe company automating clinical documentation for healthcare providers. Competes with ScribeAmerica's Speke AI for ambulatory and specialty practice contracts.
• Commure / Augmedix: Healthcare technology company that acquired Augmedix, combining ambient AI documentation with human-in-the-loop services. Closest hybrid AI+human model competitor to ScribeAmerica.

Broad incumbents

• IKS Health: Global healthcare services and technology company offering clinical documentation, coding, and revenue cycle support. Competes with ScribeAmerica's turnkey staffing and documentation services across US healthcare customers.
• CareAbout (prior AQuity Solutions): Medical scribe, coding, and clinical documentation services provider to large health systems. Competes with ScribeAmerica's traditional in-person and virtual scribe services.

Emerging players

• Robin Healthcare: AI-powered medical scribe solution capturing patient-provider conversations and writing notes into the EHR. Emerging competitor to Speke AI in ambulatory and specialty markets.
• Tandem (Tandem Health): AI medical scribe platform serving physician practices with ambient documentation. Early-stage but rapidly scaling competitor to ScribeAmerica's Speke product.

Others

• HealthChannels (ScribeAmerica's parent/affiliated family): Broader healthcare workforce company affiliated with ScribeAmerica; operates the underlying staffing infrastructure including Medical Assistants and Population Health Assistants referenced in ScribeAmerica's product portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ScribeAmerica
• YouTubeyoutube.com/user/ScribeAmerica
• Facebookfacebook.com/ScribeAmerica
• LinkedInlinkedin.com/company/scribeamerica
• Instagraminstagram.com/scribeamerica
• TikToktiktok.com/@scribeamericahq

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries2 records

Funding overview

Funding rounds2 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Medical Scribe Systems