What Smart Care Equipment Solutions does

Smart Care Equipment Solutions (legal entity Smart Care Solutions) is a US-based, privately held commercial equipment service company headquartered in Chicago, Illinois. The company operates a national direct field-service platform with 1,500+ technicians across 100+ provider locations covering more than 80% of the US population, delivering 24/7/365 repair, planned maintenance, installation, design/build, and equipment sales across four equipment categories — commercial foodservice (hot-side and cold-side cooking), commercial refrigeration (cases, walk-ins, rack systems, ice machines), commercial HVAC, and specialty coffee/beverage. The platform is organized around the equipment lifecycle (Design + Build → Install → Repair → Prevent/Planned Maintenance → Equipment Sales) and bundles MyTech® dedicated-technician service with OEM-authorized warranty coverage from manufacturers including True, Manitowoc, Hoshizaki, Vulcan, Rational, Hatco, and Garland. The company holds CFESA certification and invests 13,500+ hours annually in technician training via the Smart Care Learning Center (800+ modules) and National Training Centers. Revenue is generated through professional-services billing (reactive repair orders totaling 300,772+ annually, parts and labor), recurring planned-maintenance subscriptions, design/build project revenue, and one-time equipment sales/install fees; pricing is quote-based and not publicly disclosed.

Name

Smart Care Equipment Solutions

Legal name

Smart Care Solutions

Website

https://smartcaresolutions.com

Company type

Private

Founded year

1878

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Smart Care Equipment Solutions is a Chicago-based national commercial equipment service provider operating 1,500+ technicians across 100+ US locations. It delivers repair, planned maintenance, installation, design/build, and equipment sales to grocery, restaurant, healthcare, convenience-store, hospitality, cold-storage, and pharma customers.

Ownership category

akta.pro rank

Product category

Commercial Equipment Service & Maintenance

NAICS

Electronic and Precision Equipment Repair and Maintenance (81121), Electronic and Precision Equipment Repair and Maintenance (811210), Commercial and Service Industry Machinery Manufacturing (333310)

SIC

Refrigeration & Service Industry Machinery (3580), Services-Miscellaneous Equipment Rental & Leasing (7350), Misc Industrial & Commercial Machinery & Equipment (3590)

akta.pro primary industry

Smart Appliance & Energy Management Integration (HSAHADAG)

Keywords

• Commercial foodservice service
• Commercial refrigeration repair
• Commercial HVAC service
• Planned maintenance programs
• Equipment design build

Headquarters

HQ city

Beaver Creek

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Repair Services: Emergency and reactive repair services for commercial foodservice, refrigeration, and HVAC equipment. Revenue generated through service calls, labor charges, and parts installed. 300,772+ commercial kitchen repair service orders annually.
2. Planned Maintenance Programs: Recurring scheduled maintenance contracts providing proactive equipment care with detailed reporting including before/after photos, risk assessments, and asset tracking. Offered as monthly or annual programs with fixed or variable pricing.
3. Design + Build Services: Store design and build-outs, including engineering, project management, procurement, and construction for grocery stores, convenience stores, cold storage facilities, and commercial kitchens.
4. Equipment Installation: Professional equipment installation and startup services including equipment sales, removal and disposal, and customer training.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Smart Care Equipment Solutions provides commercial foodservice, refrigeration, HVAC, and specialty coffee equipment service solutions to enterprise customers across the United States. The company delivers 24/7/365 emergency repair, planned maintenance, equipment installation, design/build services, OEM-authorized warranty work, and equipment sales through a national network of more than 1,500 technicians operating from over 100 provider locations, covering 80%+ of the U.S. population.

Product overview

Smart Care Equipment Solutions operates as a national commercial equipment service provider offering a unified suite of services organized around the equipment lifecycle: Design + Build, Install, Repair, Prevent (planned maintenance), and Equipment Sales. The company specializes in commercial foodservice equipment, commercial refrigeration, commercial HVAC, and specialty coffee and beverage systems. Services are delivered through a network of 1,500+ factory-trained technicians across 100+ provider locations, covering hot-side cooking equipment (ovens, fryers, combi ovens, grills), cold-side refrigeration (cases, walk-ins, rack systems), HVAC systems, and specialty beverage/coffee equipment. The company leverages strategic acquisitions to expand geographic coverage and operational density across the U.S.

Differentiator

Problem solved

Functional benefit

Products and services

• Repair
• Prevent (Planned Maintenance)
• Install
• Design + Build
• MyTech Service
• Warranty Service
• Equipment Sales

Quantifiable outcome

• 300,772+ commercial kitchen repair service orders annually
• +6 more outcomes

Named customers8 records

Segments12 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• OEM Equipment ManufacturerscoreTechnology or IntegrationSmart Care maintains authorized service relationships with major commercial equipment manufacturers including True, Manitowoc, Hoshizaki, Vulcan, Rational, Hatco, Frymaster, Henny Penny, Garland, and others for warranty service and certified repairs.

Scale indicators9 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Service Logic: Service Logic is a privately held national HVAC and mechanical services roll-up, structurally similar to Smart Care in build-through-acquisition strategy and commercial customer focus — a closely comparable PE-backed service platform.
• CoolSys: CoolSys is one of the largest US commercial refrigeration and HVAC service providers, offering design, installation, and maintenance across grocery, foodservice, and industrial customers — a direct national-scale competitor to Smart Care's core refrigeration and HVAC service lines.
• Limbach Holdings: Limbach provides commercial HVAC, mechanical, and building services with a national footprint focused on complex mechanical systems for institutional and commercial customers — directly comparable in service mix and customer verticals to Smart Care's HVAC and mechanical work.
• PowerVac: PowerVac is a commercial foodservice equipment service provider offering repair and maintenance across hot-side and cold-side equipment — a direct competitor in Smart Care's restaurant and foodservice service categories with overlapping technician-based delivery.

Broad incumbents

• Hussmann (Panasonic): Hussmann is a major commercial refrigeration equipment manufacturer and service provider for grocery and foodservice retailers — competing directly with Smart Care in refrigeration service for grocery and convenience stores, though as a manufacturer-led organization.
• Comfort Systems USA: Comfort Systems USA is a national mechanical and HVAC services contractor with deep commercial and industrial coverage, overlapping significantly with Smart Care's HVAC installation and maintenance offering at much larger scale.
• SPX Technologies: SPX Technologies operates in HVAC and detection/measurement solutions, including service and aftermarket support — broader and more diversified than Smart Care, but with overlapping commercial HVAC service and equipment exposure.
• APi Group: APi Group is a global provider of safety, specialty, and industrial services including HVAC and refrigeration — a much larger diversified services platform with overlapping commercial mechanical services to Smart Care's customer base.
• EMCOR Group: EMCOR is a large public facilities-services and mechanical contractor with broad HVAC, refrigeration, and foodservice equipment service capabilities — a much larger incumbent competing in the same end markets as Smart Care, but with a wider portfolio beyond service-only work.

Others

• CFESA (Commercial Food Equipment Service Association): CFESA is the industry trade association that certifies commercial foodservice technicians — not a competitor, but the certification body whose standards Smart Care references and that shapes the competitive landscape of independent service providers in this market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/smart-care-equipment-solutions

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries31 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A21 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Smart Care Equipment Solutions