Sakon
Sakon is a bootstrapped, cloud-based SaaS platform providing telecom expense management, device lifecycle management, and managed mobility services to Fortune 500 and large enterprise customers across 100+ countries, managing $8B+ in telecom spend and 3M+ mobile devices via integrations with ServiceNow, Salesforce, and Teams.
- Company typePrivate
- Founded2003
- HeadquartersConcord, United States
- Headcount501–1,000
- GTM typeB2B
- OfferingSoftware
What Sakon does
Sakon (legal entity: Global Sourcing Group Inc. d/b/a Sakon) is a privately held, bootstrapped enterprise software and managed services company founded in 2003 and headquartered in Concord, Massachusetts. The company provides a cloud-based SaaS platform for telecom expense management (TEM), wireless and network lifecycle management, and enterprise mobility services, serving primarily Fortune 500 and large multinational enterprises. Sakon's core product, the Sakon Telecom Cloud, unifies wireless device lifecycle management, network/service lifecycle management (including a Unified Telecom Record and MACD integration), accounts payable automation, and integrations with ServiceNow, Salesforce, and Microsoft Teams under a single platform with embedded AI-driven analytics and what the company describes as the first Telecom Intelligence AI Agent.
The company generates revenue through three primary streams: SaaS platform subscriptions on annual contracts (quote-based, enterprise pricing), managed mobility services covering device lifecycle, carrier management, and support, and professional services for implementation and advisory. Pricing is not publicly disclosed and is tailored to enterprise telecom spend volume and scope. The go-to-market is primarily direct enterprise field sales targeting IT, procurement, and finance buyers, supplemented by systems integrator partners, a ServiceNow Store listing for SakonMobile, and strategic alliances (notably IBM for network transformation and Mastercard for B2B payments).
Sakon reports managing over $8 billion in customer telecom spend and 3 million+ mobile devices across more than 100 countries and 150+ carriers, supported by offices in the US (Concord, Burlington), Canada (Toronto), the UK (London), and a global delivery center in Pune, India. The company has been recognized by Gartner (Visionary in 2022 Magic Quadrant for Managed Mobility Services; #1 on Peer Insights for TEM in 2025; Customers' Choice 2021) and holds extensive certifications including ISO 27001/27017/27018/27701/22301, SOC 1/2, HITRUST CSF, HIPAA, GDPR, CCPA, PCI DSS, and CSA STAR. Named enterprise customers include Goldman Sachs, Kaiser Permanente, ServiceNow, Thomson Reuters, TJX, Rolls-Royce, RTX, Mars, Reyes Holdings, and Kyndryl.
Sakon firmographics
Firmographics- Name
- Sakon
- Legal name
- Global Sourcing Group Inc. d/b/a Sakon
- Website
- https://sakon.com
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Sakon is a bootstrapped, cloud-based SaaS platform providing telecom expense management, device lifecycle management, and managed mobility services to Fortune 500 and large enterprise customers across 100+ countries, managing $8B+ in telecom spend and 3M+ mobile devices via integrations with ServiceNow, Salesforce, and Teams.
- Ownership category
- akta.pro rank
Sakon industry classification
Industry- Product category
- Telecom Expense Management
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Services (8741)
- akta.pro primary industry
- Cloud FinOps & SaaS Spend Management (BPAEAOAH)
- akta.pro secondary industry
- IT Knowledge Management & Service Desk Platforms (HDAEALAH)
Keywords
Where Sakon is headquartered
LocationHeadquarters
- HQ city
- Concord
- HQ country
- United States
- HQ region
- North America
Offices5 records
Markets served
Sakon business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- SaaS Platform Subscription: Cloud-based telecom expense management platform subscription model with annual contracts
- Managed Mobility Services: Full-service mobility management including device lifecycle, carrier management, and support services
- Professional Services: Implementation, configuration, and advisory services for telecom and IT asset management
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise-level pricing based on telecom spend volume and scope of services |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
Sakon product offering
Product offeringCore offering
Sakon provides a cloud-based SaaS platform for telecom expense management and device lifecycle management, unifying wireless lifecycle management, network lifecycle management, AP automation, and AI-driven insights. The platform integrates with over 150 carriers across 100+ countries and is available natively on ServiceNow through SakonMobile. Sakon also delivers managed mobility services including global carrier management, device lifecycle, BYOD programs, IoT/M2M management, and professional services for implementation and ongoing support.
Product overview
Sakon is a unified telecom and device management platform offering end-to-end enterprise communications management. The platform consists of the Sakon Telecom Cloud as the core unified platform, with integrated modules for Wireless Lifecycle (device and connectivity management), Network Lifecycle (service estate visibility), AP Automation (invoice and payment processing), Telecom Connect (integrations with ServiceNow, Salesforce, Teams), TelecomAI (AI-driven insights and autonomous agents), and Digital Lifelines (support services). SakonMobile for ServiceNow extends these capabilities natively into the ServiceNow platform with Built-on-Now applications. The company also offers specialized add-on services including Global Carrier Management, Mobile Expense Management, IT Asset Management Advisory, Device Lifecycle Management, Device as a Service, Managed Mobility Services, BYOD programs, IoT & M2M Management, SakonProtect, and FirstNet services.
Differentiator
Problem solved
Functional benefit
Brands
- SakonMobile: Enterprise mobility management solution built on ServiceNow platform for managing mobile devices, services, expenses, and workflows within the ServiceNow ecosystem.
- Sakon Telecom Cloud
- SakonMobile for ServiceNow
Products and services
- Sakon Telecom Cloud
- Wireless Lifecycle
- Network Lifecycle
- AP Automation
- Telecom Connect
- TelecomAI
- SakonMobile for ServiceNow
- Global Carrier Management
- Mobile Expense Management
- IT Asset Management Advisory
- Device Lifecycle Management
- Device as a Service (DaaS)
- Managed Mobility Services
- Bring Your Own Device (BYOD)
- IoT & M2M Management
Quantifiable outcome
- 50% process efficiency gain for telecom accounts payable
- +3 more outcomes
Companies that use Sakon
Customer profileNamed customers10 records
Segments3 records
Ideal customer profiles3 records
Sakon technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
AI capability7 records
Feature8 records
Sakon partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core and flagship.
- ServiceNowcoreSakonMobile is built natively on the ServiceNow platform and certified by ServiceNow. It is available in the ServiceNow Store and provides enterprise mobility management with out-of-the-box workflows, mobility data, and best practice playbooks. Sakon handles implementation and configuration while platform governance remains with the customer.
- IBMcoreGlobal alliance partner working on network transformation initiatives including transitioning from MPLS data network to SD-WAN. Sakon collaborates with IBM on transformational projects involving CSPs, SIs, and ITOs.
- MastercardflagshipSakon is the first launch customer for Mastercard's Commercial Direct Payments product, an automated B2B card payment solution that enables straight-through processing and supplier reconciliation. Sakon will use this to automate telecom payments.
Scale indicators12 records
Recent moves6 records
Expansion highlights7 records
Sakon competitors and assessment
Company assessmentMarket position
Weaknesses4 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
Sakon social profiles
Digital presenceSakon compliance and trust
Trust signalCompliance14 records
Sakon financial estimates
Financial estimateRevenue estimate
Valuation estimate
Sakon leadership team
Management profileNumber of profiles
Profiles5 records
Sakon funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Sakon M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Sakon
What does Sakon do?
Sakon provides a cloud-based SaaS platform for telecom expense management and device lifecycle management, unifying wireless lifecycle management, network lifecycle management, AP automation, and AI-driven insights. The platform integrates with over 150 carriers across 100+ countries and is available natively on ServiceNow through SakonMobile. Sakon also delivers managed mobility services including global carrier management, device lifecycle, BYOD programs, IoT/M2M management, and professional services for implementation and ongoing support.
Is Sakon a public or private company?
Sakon is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Sakon founded?
Sakon was founded in 2003. It employs 501 to 1,000 people.
Where is Sakon based?
Sakon is headquartered in Concord, United States, in the North America region.
How does Sakon make money?
Three revenue lines are on record. SaaS Platform Subscription is the primary driver. The others are managed Mobility Services and professional Services.
Does Sakon have an API?
No public API is recorded for Sakon.
What industry is Sakon in?
Sakon's product category is Telecom Expense Management. Its primary akta.pro industry code is BPAEAOAH, Cloud FinOps & SaaS Spend Management, with a secondary code of HDAEALAH, IT Knowledge Management & Service Desk Platforms. Its NAICS code is 51821 and its SIC code is 7370.