MercyOne
MercyOne is a non-profit Catholic healthcare system operating 18+ medical centers across Iowa and Illinois, delivering primary, urgent, cancer, and neurological care to general public, Medicare, and Medicaid patient populations as a unit of Trinity Health.
- Company typePrivate
- Founded1998
- HeadquartersDes Moines, United States
- Headcount5,001–10,000
- GTM typeB2C
- OfferingServices
What MercyOne does
MercyOne is a non-profit Catholic healthcare system headquartered in Des Moines, Iowa, operating as a unit of Trinity Health, a national Catholic health care system. It runs a network of 18+ medical centers spanning Iowa (Cedar Falls, Centerville, Clinton, Des Moines, Dubuque, Dyersville, Elkader, New Hampton, Newton, North Iowa, Oelwein, Waterloo, West Des Moines) and Illinois (Aledo, Davenport, DeWitt, Silvis), employing more than 22,000 colleagues including care providers and support staff. Its service mix spans primary care, urgent care, cancer care, neurosciences, pharmacy, and ancillary specialties.
The organization's technology backbone is built on third-party infrastructure: a Cerner/Oracle Electronic Health Record system for clinical data, EpicCare Link for external provider connectivity, Health Information Exchange (HIE) participation for cross-system interoperability, and the MyChart patient portal providing 24/7 online access to records, test results, scheduling, prescription refills, and provider messaging. MercyOne also operates virtual visit telehealth capabilities and maintains compliance with HIPAA, HITECH, and 42 CFR Part 2 for substance use disorder treatment programs. Its clinical surface includes specialty service lines such as lung and breast cancer care and Alzheimer's/cognitive decline assessment.
MercyOne's revenue model combines fee-for-service healthcare delivery billed to insurance, Medicare, Medicaid, and patients directly with value-based care contracts administered through its Population Health Services Organization and three ACOs (MercyOne ACO III, Mercy Health Network ACO, MercyOne Genesis ACO). Go-to-market is direct-to-consumer via physical facilities, supplemented by online scheduling, the MyChart portal, virtual visits, and SMS notifications. Pricing varies by service and payer; a price estimator tool and financial assistance programs are publicly available. No revenue figures are disclosed, and the organization does not have external shareholders beyond Trinity Health's institutional structure.
MercyOne firmographics
Firmographics- Name
- MercyOne
- Legal name
- Trinity Health
- Website
- https://mercyone.org
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- MercyOne is a non-profit Catholic healthcare system operating 18+ medical centers across Iowa and Illinois, delivering primary, urgent, cancer, and neurological care to general public, Medicare, and Medicaid patient populations as a unit of Trinity Health.
- Ownership category
- akta.pro rank
MercyOne industry classification
Industry- Product category
- Hospital and Health System Services
- NAICS
- Health Care and Social Assistance (62), Ambulatory Health Care Services (621)
- SIC
- Services-Hospitals (8060), Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011)
- akta.pro primary industry
- Faith-Based & Nonprofit Hospital Systems (HLAFAAAE)
- akta.pro secondary industries
- Hospitals, Clinics & Charitable Healthcare Providers (BPAGACAB), Value-Based Primary Care Organizations (Risk-Bearing) (HLAFAGAF)
Keywords
Where MercyOne is headquartered
LocationHeadquarters
- HQ city
- Des Moines
- HQ country
- United States
- HQ region
- North America
Offices18 records
Markets served
MercyOne business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain
Revenue model
- Healthcare Services Revenue: Revenue generated from providing healthcare services including hospital care, primary care, cancer care, neurosciences, urgent care, and other medical services. Billed to insurance, Medicare, Medicaid, and patients directly.
- Population Health Management: Value-based care contracts through MercyOne ACO (Accountable Care Organization) and Population Health Services Organization, managing health outcomes for patient populations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Per service | Standard healthcare services billed to insurance, Medicare, or Medicaid |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
MercyOne product offering
Product offeringCore offering
MercyOne is a non-profit Catholic healthcare system that operates 18+ hospitals and medical centers across Iowa and Illinois, delivering primary care, urgent care, cancer care, neurosciences, pharmacy, virtual visits, and children's hospital services to individual patients. It supplements these clinical services with a 24/7 patient portal (MyChart), provider-facing EpicCare Link for care coordination, and value-based population health management through its Accountable Care Organizations (MercyOne ACO III, Mercy Health Network ACO, MercyOne Genesis ACO) and Population Health Services Organization.
Product overview
MercyOne is a healthcare network operating as a unit of Trinity Health, providing comprehensive medical services across Iowa. The organization operates on a multi-facility platform model with hospitals and clinics in multiple locations (Cedar Falls, Centerville, Clinton, Des Moines, Dubuque, Dyersville, Elkader, New Hampton, Newton, North Iowa, Oelwein, Quad Cities, Waterloo). The core patient-facing offerings center around MyChart (patient portal), Primary Care, Urgent Care, Cancer Care, Virtual Visits, and Pharmacy services. The provider ecosystem includes EpicCare Link for external provider coordination, while MercyOne Population Health Services Organization and its ACO entities manage value-based care programs and population health initiatives.
Differentiator
Problem solved
Functional benefit
Products and services
- MyChart Patient Portal Online patient portal providing 24/7 access to medical records, test results, doctor messaging, appointment scheduling, prescription refills, and review of medical information for MercyOne patients.
- MercyOne Primary Care Primary care services including annual wellness visits, preventive screenings, vaccinations, and same-day sick care for individuals and families across MercyOne locations.
- MercyOne Urgent Care Urgent care services providing treatment for minor illnesses or injuries at various MercyOne locations, including same-day access for non-emergency needs.
- MercyOne Cancer Care Comprehensive cancer care services including screening, diagnosis, treatment, and follow-up care for cancer types such as lung cancer and breast cancer.
- MercyOne Virtual Visits Telemedicine services allowing patients to receive healthcare consultations remotely through virtual visit technology.
- MercyOne Pharmacy Pharmacy services including online prescription refill capabilities for patient convenience.
- MercyOne Population Health Services Organization (PHSO) Accountable Care Organization (ACO) entity managing population health programs, value-based contracts, post-acute care coordination, and care management for attributed patient populations.
- EpicCare Link Provider-facing portal enabling authorized external healthcare providers to access MercyOne patient records and coordinate care with the health system.
- MercyOne Accountable Care Organizations (ACOs) Accountable Care Organizations including MercyOne ACO III, Mercy Health Network ACO, and MercyOne Genesis ACO, focused on value-based care delivery, care coordination, and population health outcomes.
- MercyOne Hospital and Medical Center Services Inpatient and outpatient hospital services delivered through MercyOne's network of 18+ medical centers across Iowa and Illinois, including the Des Moines Medical Center, Children's Hospital, and Genesis Illinois locations.
Quantifiable outcome
- 22,000+ colleagues providing care
- +1 more outcomes
Companies that use MercyOne
Customer profileNamed customers3 records
Segments5 records
Ideal customer profiles4 records
MercyOne technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability1 record
Feature3 records
MercyOne partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Trinity HealthcoreMercyOne is a unit of Trinity Health, a national Catholic health care system. MercyOne operates as part of Trinity Health's network of hospitals, nursing homes, and healthcare providers, sharing health information for utilization review, quality assessment, and population health activities.
Scale indicators4 records
Recent moves6 records
Expansion highlights4 records
MercyOne competitors and assessment
Company assessmentBroad incumbents
- Ascension Health: Large national Catholic nonprofit health system operating hospitals and care sites across multiple states. Comparable to MercyOne as a peer Catholic nonprofit system with similar service-line constraints, value-based initiatives, and EHR-driven digital strategies.
- SSM Health: Catholic nonprofit health system operating in the Midwest (including Wisconsin and Illinois) and other regions. Comparable to MercyOne as another Midwestern Catholic nonprofit peer pursuing value-based care and regional consolidation strategies.
- Sanford Health: Large nonprofit rural-Midwest health system based in Sioux Falls, South Dakota, with hospitals and clinics across the Dakotas, Minnesota, and Iowa. Comparable as a large nonprofit regional system serving rural Midwestern communities with similar demographic and payer-mix challenges.
- Advocate Health: Large nonprofit health system formed by the merger of Advocate Aurora Health and Atrium Health, with significant Illinois presence. Comparable as a large regional nonprofit system overlapping MercyOne's Illinois footprint and competing for population-health contracts.
- Trinity Health: National Catholic nonprofit health system and MercyOne's parent. Comparable as the broader incumbent platform within which MercyOne operates, sharing infrastructure, branding, and value-based programs while operating at a national scale across many states.
- CommonSpirit Health: One of the largest nonprofit Catholic health systems in the U.S., formed from the merger of Catholic Health Initiatives and Dignity Health. Comparable to MercyOne as a fellow large Catholic nonprofit operator navigating value-based care, M&A consolidation, and shared Trinity-style governance.
Direct peers
- UnityPoint Health: Large nonprofit regional health system headquartered in West Des Moines, Iowa, operating hospitals and clinics across Iowa, Illinois, and Wisconsin. Directly comparable to MercyOne as the other major Iowa-headquartered nonprofit health system competing in the same two-state footprint.
- OSF HealthCare: Catholic nonprofit health system based in Peoria, Illinois, operating hospitals and clinics across Illinois and Michigan. Comparable as a Midwestern Catholic nonprofit system with overlapping Illinois footprint (including the Quad Cities region) and similar value-based/ACO strategy.
Regional players
- University of Iowa Health Care: Academic medical system based in Iowa City providing tertiary and quaternary care across Iowa. Comparable as a major Iowa-based provider competing with MercyOne for specialty referrals, complex cases, and population-health contracts within the same state.
- McFarland Clinic: Large physician-owned multispecialty clinic based in Ames, Iowa, serving central Iowa communities. Comparable as a competing Iowa-based provider organization competing with MercyOne for primary care, specialty referrals, and value-based contracts in central Iowa.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
MercyOne social profiles
Digital presenceMercyOne compliance and trust
Trust signalCompliance3 records
MercyOne financial estimates
Financial estimateRevenue estimate
Valuation estimate
MercyOne leadership team
Management profileNumber of profiles
Profiles1 record
MercyOne subsidiaries and ownership
Company hierarchySubsidiaries1 record
MercyOne funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MercyOne M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MercyOne
What does MercyOne do?
MercyOne is a non-profit Catholic healthcare system that operates 18+ hospitals and medical centers across Iowa and Illinois, delivering primary care, urgent care, cancer care, neurosciences, pharmacy, virtual visits, and children's hospital services to individual patients. It supplements these clinical services with a 24/7 patient portal (MyChart), provider-facing EpicCare Link for care coordination, and value-based population health management through its Accountable Care Organizations (MercyOne ACO III, Mercy Health Network ACO, MercyOne Genesis ACO) and Population Health Services Organization.
Is MercyOne a public or private company?
MercyOne is a private company. It is classified as corporate owned and is currently operating.
When was MercyOne founded?
MercyOne was founded in 1998. It employs 5,001 to 10,000 people.
Where is MercyOne based?
MercyOne is headquartered in Des Moines, United States, in the North America region.
How does MercyOne make money?
Two revenue lines are on record. Healthcare Services Revenue is the primary driver. The others are population Health Management.
Who are MercyOne's main competitors?
Broad incumbents on record are Ascension Health, SSM Health, Sanford Health, Advocate Health, Trinity Health and CommonSpirit Health. Direct peers are UnityPoint Health and OSF HealthCare. Regional players are University of Iowa Health Care and McFarland Clinic.
Does MercyOne have an API?
No public API is recorded for MercyOne.
What industry is MercyOne in?
MercyOne's product category is Hospital and Health System Services. Its primary akta.pro industry code is HLAFAAAE, Faith-Based & Nonprofit Hospital Systems, with a secondary code of BPAGACAB, Hospitals, Clinics & Charitable Healthcare Providers. Its NAICS code is 62 and its SIC code is 8060.