CivicActions
CivicActions is a U.S.-based, founder-led professional services firm (founded 2004) that delivers digital government services — Drupal CMS modernization, IT modernization, accessibility, security/compliance, data services, and workforce training — to federal, state, and local government agencies.
- Company typePrivate
- Founded2004
- HeadquartersBerkeley, United States
- Headcount101–250
- GTM typeB2B
- OfferingServices
What CivicActions does
CivicActions is a privately held, founder-led professional services firm founded in 2004 and headquartered in Berkeley, California. The company specializes in digital government services for U.S. federal, state, and local agencies, with a stated mission of helping government deliver trusted public services through open technology and design. Its service portfolio spans six core practices: Web & CMS (anchored on Drupal), IT Modernization, Product & Design, Security & Compliance (including Authority to Operate acceleration), Data Services, and Workforce Development (including the DITAP training program). CivicActions operates as a fully distributed company with no physical office, with employees working remotely across the United States and Canada.
The firm's underlying technology stack is centered on the Drupal open-source content management system, modern web development frameworks, agile delivery methodologies, and open-source tooling. Differentiated practices include "Compliance as Code" approaches that automate and accelerate the ATO process, deep WCAG 2.1 AA accessibility expertise, and an open-source licensing framework under which all software is released under AGPL/GPL and content under Creative Commons Attribution-Share Alike. The company maintains an internal CivicActions Guidebook knowledge platform documenting its practices and policies. In November 2020, CivicActions acquired OpenConcept Consulting Inc. to expand its open-source civic-tech delivery capacity.
CivicActions generates revenue through project-based professional services contracts awarded primarily via federal, state, and local government RFPs and existing contract vehicles. Pricing is quote-driven rather than publicly disclosed. The customer base is concentrated in government — including marquee clients such as the U.S. Department of Veterans Affairs, Department of Education, Centers for Medicare and Medicaid Services, National Science Foundation, Department of Defense, House of Representatives, Department of Health & Human Services, and the Executive Office of the President — but spans multiple agencies and verticals, reducing single-customer dependency. GTM is enterprise field sales supported by content marketing (Medium, case studies, Vimeo, GitHub, sustainability reporting). The company is owned by co-founders Henry Poole (CEO) and Aaron Pava (CXO) with no disclosed external investors or parent entity.
CivicActions firmographics
Firmographics- Name
- CivicActions
- Legal name
- CivicActions
- Website
- https://civicactions.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- CivicActions is a U.S.-based, founder-led professional services firm (founded 2004) that delivers digital government services — Drupal CMS modernization, IT modernization, accessibility, security/compliance, data services, and workforce training — to federal, state, and local government agencies.
- Ownership category
- akta.pro rank
CivicActions industry classification
Industry- Product category
- Government Digital Services Consulting
- NAICS
- Other General Government Support (92119)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Engineering, Accounting, Research, Management (8700)
- akta.pro primary industry
- Government Digital Service & eGovernment (Service Delivery, IDs, Portals) (BPAIAAAE)
- akta.pro secondary industry
- Digital Inclusion & Civic Tech (Connectivity, GovTech for Social Good) (BPAGALAK)
Keywords
Where CivicActions is headquartered
LocationHeadquarters
- HQ city
- Berkeley
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
CivicActions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Professional Services - Government Contracts: Fee-for-service professional services delivered to government agencies through project-based contracts, typically via RFP responses and existing contract vehicles. Services include design, technology implementation, consulting, and training.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels8 records
CivicActions product offering
Product offeringCore offering
CivicActions provides digital government services through six interconnected practice areas: Web & CMS Services (Drupal implementation), IT Modernization (legacy system re-platforming), Product & Design (human-centered design and user research), Security & Compliance (ATO process acceleration), Data Services (strategy and analytics), and Workforce Development (DITAP training). The firm serves federal, state, and local government agencies, with all software released under AGPL/GPL open source licenses.
Product overview
CivicActions is a professional services firm that provides design, technology, consulting, and training services to government agencies. Their offering is structured as a portfolio of interconnected service practices rather than a single product or software platform. The core service offerings include Web & CMS Services (using Drupal as the primary CMS platform), IT Modernization, Product & Design, Security & Compliance, Data Services, and Workforce Development (including DITAP training). They operate as a distributed company without a physical office, and their work is supported by an internal CivicActions Guidebook knowledge platform. Their licensing policy commits all software to AGPL or GPL and all content to Creative Commons Attribution-Share Alike licensing.
Differentiator
Problem solved
Functional benefit
Brands
- DITAP: Digital IT Acquisition Program training services offered by CivicActions for government workforce development
Products and services
- Web & CMS Services
- IT Modernization
- Product & Design
- Security & Compliance
- Data Services
- Workforce Development (DITAP)
Quantifiable outcome
- Implemented modern Drupal CMS for VA enabling Veteran-first approach to online healthcare
- +1 more outcomes
Companies that use CivicActions
Customer profileNamed customers19 records
Segments3 records
Ideal customer profiles2 records
CivicActions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
CivicActions partnerships and signals
Strategic signalScale indicators3 records
Recent moves5 records
Expansion highlights5 records
CivicActions competitors and assessment
Company assessmentDirect peers
- CGI Federal: U.S. federal subsidiary of CGI Inc., providing IT modernization, digital services, and business consulting to federal agencies. Comparable because it competes head-to-head for federal digital transformation and IT modernization work, including Drupal/web platform programs for civilian agencies.
- Thoughtworks: Global technology consultancy specializing in custom software engineering, agile delivery, and modern web platforms. Comparable because it competes for similar custom digital platform work, including public-sector engagements, with overlapping skills in agile delivery and modern web stacks.
- Ad Hoc: Mid-sized federal digital services firm focused on health and civilian agency programs (notably the VA, CMS, and ACA marketplaces). One of the closest direct peers to CivicActions in scale, mission, and customer overlap.
- Granicus: Government Experience Platform vendor providing digital communications, website, and service delivery technology to federal, state, and local agencies. Comparable because it competes for the same government website and citizen engagement modernization work, though with a more productized SaaS model.
Broad incumbents
- ICF International: Global consulting and digital services firm with a substantial federal civilian practice covering health, education, and environment agencies. Comparable because it competes for similar federal digital transformation and modernization contracts, particularly with HHS, CMS, and EPA.
- Accenture Federal Services: The federal arm of Accenture, one of the largest systems integrators serving U.S. government. Comparable because it competes for large-scale federal digital modernization and citizen experience programs, though typically at much higher contract values than CivicActions.
- Tyler Technologies: Large provider of software and technology solutions primarily for state and local government, including digital services, public records, and civic engagement platforms. Comparable because it serves overlapping state/local government buyers, though with proprietary product suites rather than custom services.
- Booz Allen Hamilton: One of the largest U.S. government technology and consulting firms, with deep federal civilian, defense, and intelligence practices. Comparable because it competes for the same federal digital modernization, IT strategy, and analytics work that CivicActions pursues, though at far greater scale and broader scope.
- Deloitte Government & Public Services: Deloitte's federal practice delivers digital transformation, cyber, and consulting to U.S. agencies. Comparable because it directly competes for federal digital services and modernization RFPs across civilian agencies where CivicActions operates.
Emerging players
- Code for America: Civic-tech nonprofit that builds digital services for government (notably safety-net benefit applications). Comparable because it addresses the same government digital service delivery mission, though as a 501(c)(3) rather than a commercial firm, and with narrower geographic focus.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
CivicActions social profiles
Digital presenceCivicActions financial estimates
Financial estimateRevenue estimate
Valuation estimate
CivicActions leadership team
Management profileNumber of profiles
Profiles6 records
CivicActions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
CivicActions M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about CivicActions
What does CivicActions do?
CivicActions provides digital government services through six interconnected practice areas: Web & CMS Services (Drupal implementation), IT Modernization (legacy system re-platforming), Product & Design (human-centered design and user research), Security & Compliance (ATO process acceleration), Data Services (strategy and analytics), and Workforce Development (DITAP training). The firm serves federal, state, and local government agencies, with all software released under AGPL/GPL open source licenses.
Is CivicActions a public or private company?
CivicActions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was CivicActions founded?
CivicActions was founded in 2004. It employs 101 to 250 people.
Where is CivicActions based?
CivicActions is headquartered in Berkeley, United States, in the North America region.
How does CivicActions make money?
One revenue line is on record: professional Services - Government Contracts.
Who are CivicActions's main competitors?
Direct peers on record are CGI Federal, Thoughtworks, Ad Hoc and Granicus. Broad incumbents are ICF International, Accenture Federal Services, Tyler Technologies, Booz Allen Hamilton and Deloitte Government & Public Services. Code for America is listed as an emerging player.
Does CivicActions have an API?
No public API is recorded for CivicActions.
What industry is CivicActions in?
CivicActions's product category is Government Digital Services Consulting. Its primary akta.pro industry code is BPAIAAAE, Government Digital Service & eGovernment (Service Delivery, IDs, Portals), with a secondary code of BPAGALAK, Digital Inclusion & Civic Tech (Connectivity, GovTech for Social Good). Its NAICS code is 92119 and its SIC code is 7370.