Pattern Group LLC.

What Pattern Group LLC. does

Pattern Group LLC is a private boutique business consulting and technology services firm headquartered at 1 Rockefeller Plaza, New York. Founded circa 2015-2019 and operating with 11-50 employees, the company delivers services across five pillars: Strategy (innovation-as-a-service, research, product launch, M&A advisory, startup launching), Operations (sales and marketing operations, vCIO, project management), Solution Development (product development, IT consulting, HIPAA and security risk assessment, cloud assessment, business continuity), Digital and Web Strategy (SEO/SEM, reputation management, online listings, web development), and Cybersecurity (consulting, assessment, planning, monitoring, training). The firm positions itself as a program manager that brings a curated network of 80+ independent solution providers to enterprise, startup, and SMB clients, working directly with C-level executives on a quote-based engagement model.

Beneath the consulting services, Pattern Group operates a named sub-product called CallN, a cloud-based contact center platform that provides dual-channel VOIP call recording, AI/ML-powered speech analytics with sentiment analysis, automated PCI compliance (redacting payment card data across 100% of calls versus the industry standard 2-10%), and drag-and-drop business intelligence automation. The company markets CallN to contact center operators and integrates it within broader consulting engagements. Pattern Group has also recently introduced AI visibility optimization tools (LLM Access Audit and GEO Scorecard) targeted at brands seeking to improve discoverability on conversational AI platforms.

The business operates across North America and LATAM, with leadership including Managing Director Raymond Norwood, Partner/CTO/CISO Scott Myers (CISM-certified), and Partner-EVP Flavio Valenzuela overseeing LATAM and compliance practice. Revenue model is professional services-based with negotiated per-engagement pricing; no pricing, revenue figures, or institutional funding are publicly disclosed. The aggregated data references an IPO, acquisitions (NextWave, ROI Hunter), and senior marketing hires that appear to relate to a separate public entity, Pattern Group Inc. (NASDAQ: PTRN), which should not be conflated with the subject LLC.

Name

Pattern Group LLC.

Legal name

Pattern Group LLC

Website

https://patterngrp.com

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

Pattern Group LLC is a private New York-based boutique consulting firm that delivers strategy, operations, solution development, digital, and cybersecurity services to enterprise, startup, and SMB clients via a curated network of 80+ solution providers, with a CallN contact center sub-product.

Ownership category

akta.pro rank

Product category

Business Management Consulting Services

NAICS

Management Consulting Services (54161), Marketing Consulting Services (541613)

SIC

Services-Management Consulting Services (8742)

akta.pro primary industry

Customer, Marketing & Sales Consulting (BPAHACAG)

akta.pro secondary industry

Risk, Compliance & Internal Controls Consulting (BPAHACAJ)

Keywords

• Business consulting services
• Technology consulting
• Cybersecurity consulting
• Contact center solutions
• Digital strategy services

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Consulting Services: B2B consulting services providing strategy, operations, solution development, digital/web strategy, and cybersecurity services to corporations of all sizes.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Pattern Group LLC is a boutique business management consulting and technology services firm that helps SMBs and enterprise clients scale with new technology. Services span five pillars: Strategy (innovation-as-a-service, research, product launch, M&A advisory), Operations (sales/marketing operations, vCIO, project management), Solution Development (product development, IT consulting, HIPAA and security risk assessments), Digital & Web Strategy (SEO/SEM, reputation management, online listings, web development), and Cybersecurity (consulting, assessment, planning, monitoring, training). The firm also delivers the CallN cloud-based contact center platform with AI-powered speech analytics and PCI compliance.

Product overview

Pattern Group is a boutique consulting and technology services firm operating as a core platform-plus-services model. Its primary offerings are organized across five service pillars: Strategy (innovation-as-a-service, research, product launch for enterprises, startup launching, and mergers & acquisitions advisory), Operations (sales operations management, marketing operations management, vCIO, and project management), Solution Development (product development, technology & IT consulting, HIPAA & security risk assessment, cloud assessment, and business continuity), Digital & Web Strategy (auto assessment, SEO & SEM, reputation management, online listings & directories, and web development), and Cybersecurity (consulting and strategy, cybersecurity assessment, planning and implementation, monitoring, and education and training). Beneath these service pillars, the company offers a named SaaS product line — CallN — which provides cloud-based contact center capabilities including call recording, AI-powered speech analytics with sentiment analysis, and PCI compliance features. Recent acquisitions include ROI Hunter (a retail media advertising platform) and NextWave (a TikTok commerce agency), both of which expand Pattern Group's AI-driven e-commerce and marketplace acceleration capabilities. The company also recently launched LLM Access Audit and GEO Scorecard tools for AI visibility optimization on conversational AI platforms.

Differentiator

Problem solved

Functional benefit

Brands

• CallN: A product offered by Pattern Group for contact centers providing cloud-based VOIP call recording with sentiment analysis and PCI compliance capabilities.

Products and services

• Business Consulting Services Pattern Group's core consulting engagement model, organized across five service pillars: Strategy (innovation-as-a-service, research, product launch for enterprises, startup launching, M&A advisory); Operations (sales operations management, marketing operations management, vCIO, project management); Solution Development (product development, technology and IT consulting, HIPAA and security risk assessment, cloud assessment, business continuity); Digital & Web Strategy (auto assessment, SEO and SEM, reputation management, online listings and directories, web development); and Cybersecurity (consulting and strategy, assessment, planning and implementation, monitoring, education and training). Designed for SMBs and enterprise corporations seeking to bring new services or solutions to market or improve existing offerings.
• CallN Cloud-Based Contact Center Platform CallN is a cloud-based contact center platform from Pattern Group providing dual-channel VOIP call recording, AI-powered speech analytics with sentiment analysis, PCI-compliant payment card redaction that scans 100% of calls, encrypted call storage, and drag-and-drop business intelligence automation tools. The platform is built for contact center managers who need to monitor agents and extract voice-of-the-customer insights from voice interactions.

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability7 records

Feature3 records

Partnerships

One partnership is on record.

• 80+ Solution Providers and VendorscoreOthersPattern Group has developed relationships with 80+ solution and service providers that can be matched to specific client project needs based on their expertise and ability to deliver on promises.

Scale indicators1 record

Recent moves7 records

Expansion highlights6 records

Direct peers

• West Monroe Partners: West Monroe is a mid-sized US consulting firm combining management consulting, technology, and cybersecurity for industries like financial services and healthcare - directly comparable to Pattern's five-pillar consulting model and regulated-vertical focus.
• Thoughtworks: Thoughtworks is a global technology consultancy that blends strategy, digital platform engineering, and custom software delivery for enterprises - directly comparable to Pattern's Solution Development, Digital & Web Strategy, and CallN-style custom software offerings.
• Credera: Credera is a boutique management and technology consulting firm specializing in strategy, data, cybersecurity, and custom technology solutions - a close analog to Pattern Group's boutique multi-pillar model with similar mid-market enterprise focus.
• North Highland: North Highland is a boutique management and technology consulting firm delivering strategy, digital, and operations consulting to enterprise and mid-market clients, with a similar boutique, multi-pillar positioning to Pattern Group.
• Slalom: Slalom is a boutique management and technology consulting firm serving mid-market and enterprise clients with strategy, operations, and digital transformation services - structurally analogous to Pattern Group's boutique, multi-pillar service model anchored by local delivery pods.

Broad incumbents

• Booz Allen Hamilton: Booz Allen Hamilton is a large incumbent that combines management consulting with deep cybersecurity, IT, and digital engineering practices for government and commercial clients - Pattern Group's Strategy + Cybersecurity + Solution Development mix is a smaller-boutique analog of BAH's model.
• ICF International: ICF is a mid-size consulting and digital services firm delivering strategy, technology, cybersecurity, and analytics to public-sector and commercial clients, structurally similar to Pattern's diversified service-line consulting model.
• Accenture: Accenture is the global broad incumbent across Strategy, Operations, Technology, and Cybersecurity consulting - it sets the benchmark Pattern Group competes against for larger enterprise transformation engagements.
• Deloitte Consulting: Deloitte is a Big Four broad incumbent covering management consulting, technology implementation, cybersecurity, and digital strategy for the largest enterprises - the dominant competitor for Pattern's enterprise-facing engagements.
• CGI Group: CGI is a large IT and business consulting services firm providing systems integration, cybersecurity, and digital transformation for mid-market and public-sector clients, comparable to Pattern Group's technology consulting and managed-services offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xtwitter.com/PatternGrp
• Facebookfacebook.com/patterngrp
• LinkedInlinkedin.com/company/pattern-group

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pattern Group LLC.