What Franklin County Data Center does

Franklin County Data Center (FCDC) is the internal IT department of Franklin County, Ohio government, operating since 1967 from the Franklin County Government Tower at 373 S High St in downtown Columbus. The department delivers business-driven IT services and solutions to 40+ county offices, agencies, boards, and courts that collectively serve central Ohio's approximately 2.5 million residents and 6,000+ end users. FCDC is funded through the county's operating budget, which tops $20 million annually with additional millions invested in capital infrastructure, and there is no venture capital or private equity involvement.

FCDC's service portfolio spans technology procurement, security operations, network and server infrastructure management, custom application development, IT consulting, and end-user support delivered through an Atlassian-based help desk portal offering live coverage Monday–Friday 7am–5pm and 24x7 emergency response. The underlying technology stack covers cloud services, network infrastructure, server virtualization, and team collaboration tools. The department is led by a full public-sector IT executive team—CIO Adam Frumkin, CTO John Proffitt, CISO Nikki Milburn, COO/Communications Tasha Hyler, CFO Julie Lust, and Chief People Officer Kassy Franz—plus an Enterprise UI/UX design team lead. FCDC has more than doubled its headcount since 2019 to over 100 people, a signal of sustained capacity build.

FCDC's revenue mechanics are non-commercial: services are delivered to internal government counterparties through budget allocation rather than market-priced contracts. Beyond its internal mandate, FCDC has extended its footprint into intergovernmental programming through the ConnectUS: Digital Skills Hub—a $20.2 million joint initiative with the City of Columbus offering free technology courses and devices to residents earning below 200% of the federal poverty level, piloted with 7 partner organizations and expanding to 16 partners in July 2025 with a target of 10,000 participants by 2027.

Name

Franklin County Data Center

Legal name

Franklin County, Ohio

Website

https://datacenter.franklincountyohio.gov

Company type

Private

Founded year

1967

Operating status

Operating

Headcount range

51–100 employees

Short description

Franklin County Data Center is Franklin County, Ohio's internal IT department, delivering secure technology services, infrastructure, applications, and consulting to 40+ county offices, agencies, boards, and courts serving 6,000+ users across central Ohio.

Ownership category

akta.pro rank

Product category

Government IT Services

NAICS

Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Government / Defense & High-Security Data Centers (HDABACAK)

akta.pro secondary industry

Enterprise Data Centers & On-Prem Facilities (Owned/Operated) (HDABACAG)

Keywords

• Government IT services
• Managed IT infrastructure
• Public sector technology
• Network and server management
• Government IT consulting

Headquarters

HQ city

Columbus

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Others

Revenue model

1. Government IT Services: Operating budget tops $20 million annually with millions more invested in infrastructure. Services provided to Franklin County government offices, agencies, boards, and courts including tech procurement, security, network/server infrastructure, applications, and consulting.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels1 record

Core offering

Franklin County Data Center is the centralized IT department of Franklin County, Ohio government, providing technology procurement, security, network and server infrastructure management, applications development, IT consulting, and a 24x7-capable help desk portal to 40+ county offices, agencies, boards, and courts. Services are delivered by a team of over 100 staff supporting more than 6,000 government users across central Ohio.

Product overview

Franklin County Data Center operates as a unified government IT services organization providing integrated technology solutions to Franklin County government. The Data Center offers a comprehensive portfolio of services including technology procurement, security, network and server infrastructure management, applications development and consulting, and a dedicated help desk portal. These offerings are delivered as an integrated suite supporting the county's 40+ offices, agencies, boards, and courts with a team of over 100 people serving 6,000+ users across central Ohio's 2.5 million residents.

Differentiator

Problem solved

Functional benefit

Products and services

• Technology Procurement Services Procurement of cloud, network, server virtualization, team collaboration, and digital services technologies for Franklin County's 40+ government offices, agencies, boards, and courts.
• Security Services Security solutions and oversight protecting Franklin County government systems, data, and infrastructure, led by the CISO function.
• Network and Server Infrastructure Management and maintenance of network and server infrastructure supporting Franklin County's 40+ offices, agencies, boards, and courts, including virtualization and cloud-based platforms.
• Applications Development and Consulting Custom application development and technology consulting supporting digital transformation of Franklin County government services across public safety, elections, real estate, parks, and human services.
• Help Desk Portal Atlassian-based service desk portal providing live technology support Monday-Friday 7am-5pm with 24x7 emergency support capabilities for 6,000+ Franklin County government users.

Quantifiable outcome

• Supporting 6,000+ users across 40+ government entities
• +1 more outcomes

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered core.

• Columbus (City of)coreStrategic or Co-development PartnerJoint initiative with Columbus on ConnectUS: Digital Skills Hub program - a $20.2 million joint initiative offering free technology courses and devices to residents earning below 200% of the federal poverty level. The program trained 1,000 people during its pilot phase and aims to reach 10,000 participants by 2027.
• Partner Organizations (Pilot)coreStrategic or Co-development PartnerSeven partner organizations participated in the pilot phase of ConnectUS: Digital Skills Hub program, training 1,000 people. The program is expanding to 16 partner organizations in July 2025.
• Franklin County Government EntitiescoreStrategic or Co-development PartnerFCDC partners with Franklin County's 40+ offices, agencies, boards, and courts to provide technology solutions for cloud, network, server virtualization, team collaboration, and digital services needs.

Scale indicators5 records

Recent moves5 records

Expansion highlights4 records

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/franklin-county-data-center

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Franklin County Data Center