Aternity
Aternity is Riverbed Technology's digital experience monitoring product line, providing AI-powered end-user experience monitoring for enterprise employees, mobile users, and customers via subscription software sold through direct enterprise sales and a global partner network.
- Company typePrivate
- Founded2004
- HeadquartersCambridge, United States
- Headcount101–250
- GTM typeB2B
- OfferingSoftware
What Aternity does
Aternity is the digital experience monitoring (DEM) product line within Riverbed Technology LLC, a private enterprise software company headquartered in Cambridge, Massachusetts, founded in 2004 and operating with 101-250 employees. The line comprises four core products: Aternity Employee Experience (end-user experience monitoring across devices, applications, and networks), Aternity Mobile Experience (mobile digital experience monitoring), Aternity Customer Experience (user journey intelligence for customer-facing experiences), and Aternity Replay (session replay for troubleshooting). These are sold as subscriptions to enterprise IT, digital workplace, and customer experience teams, with quote-based annual billing.
Underlying the products is the unified Riverbed Platform, which layers the Riverbed Intelligence Layer, Analytics Engine, AI Assurance, Adaptive AI (causal, predictive, generative, agentic), Smart OTel, and a Unified Agent to deliver AI-powered observability and autonomous IT operations. The technology captures high-resolution telemetry across users, devices, networks, and applications, applies anomaly detection and correlation, and progresses from AI-assisted recommendations to policy-bound autonomous remediation through Agentic AI. Documented outcomes include 86% reduction in false alerts, 25% reduction in resolution time, $6M+ in annual savings at a Top 5 Global Bank, and 14M+ automated remediations at a Top 5 Global Financial Institution.
Go-to-market combines direct enterprise field sales (evidenced by 'Request Demo' CTAs) with a global partner network that includes technology alliances with AWS, Microsoft, ServiceNow, Citrix, Intel, Nutanix, and Gigamon, and strategic alliances with Fujitsu and Kyndryl. The line serves marquee customers across financial services, healthcare, manufacturing, energy, insurance, professional services, and government, with the Riverbed Platform for Government holding FedRAMP Class D (High) authorization. Aternity was recognized in the 2026 Gartner Critical Capabilities for DEX Management Tools and is positioned within the broader EUEM market, projected to reach $9.87B by 2030 at an 18.4% CAGR.
Aternity firmographics
Firmographics- Name
- Aternity
- Legal name
- Riverbed Technology LLC
- Website
- https://aternity.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Aternity is Riverbed Technology's digital experience monitoring product line, providing AI-powered end-user experience monitoring for enterprise employees, mobile users, and customers via subscription software sold through direct enterprise sales and a global partner network.
- Ownership category
- akta.pro rank
Aternity industry classification
Industry- Product category
- Digital Experience Monitoring Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Data Quality, Monitoring & Observability (uptime, latency, reconciliation) (FSAGACAL)
Keywords
Where Aternity is headquartered
LocationHeadquarters
- HQ city
- Cambridge
- HQ country
- United States
- HQ region
- North America
Markets served
Aternity business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Infrastructure, Operations
Revenue model
- Software Licenses and Subscriptions: Enterprise software licensing model for Aternity digital experience monitoring products. Includes subscription-based access to the Riverbed Platform with various product tiers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise licensing with tiered capabilities |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels8 records
Aternity product offering
Product offeringCore offering
Aternity is a suite of digital experience monitoring products providing end-user experience monitoring across employees, mobile users, and customers. It delivers real-time visibility into digital experience across users, devices, networks, and applications, combined with AI-driven analytics, AIOps, and Agentic AI for autonomous IT operations and remediation. Sold as enterprise software subscriptions through direct sales and global channel partners.
Product overview
Aternity is a suite of digital experience monitoring products under the Riverbed Platform. It consists of four core products: Aternity Employee Experience (end user experience monitoring), Aternity Mobile Experience (mobile digital experience monitoring), Aternity Customer Experience (user journey intelligence), and Aternity Replay (session replay). These products are part of Riverbed's broader Digital Experience management portfolio, integrated with the unified Riverbed Platform and its AI capabilities (Riverbed IQ, AI Assurance, Agentic AI) to provide full ecosystem visibility and autonomous IT operations for preventing disruptions before they impact employee productivity.
Differentiator
Problem solved
Functional benefit
Brands
- Aternity Employee Experience: End user experience monitoring solution for employee productivity and digital workplace intelligence.
- Aternity Mobile Experience
- Aternity Customer Experience
- Aternity Replay
Products and services
- Aternity Employee Experience End User Experience Monitoring (EUEM) solution providing real-time visibility into employee digital experience across devices, applications, and networks to prevent disruptions and improve productivity for enterprise IT teams.
- Aternity Mobile Experience Mobile digital experience monitoring solution that measures and optimizes the performance of mobile applications and services for enterprise users.
- Aternity Customer Experience User journey intelligence solution that tracks and analyzes customer interactions across digital touchpoints to understand experience quality and identify issues impacting business outcomes.
- Aternity Replay Session replay capability providing visual context for troubleshooting by capturing and replaying actual user sessions to diagnose experience issues.
Quantifiable outcome
- 86% reduction in false alerts for enterprise customers
- +6 more outcomes
Companies that use Aternity
Customer profileNamed customers12 records
Segments7 records
Ideal customer profiles4 records
Aternity technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability5 records
Feature8 records
Aternity partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core, major and minor.
- Amazon Web Services (AWS)coreTechnology partnership for cloud integration and observability. AWS listed as a key technology alliance partner in Riverbed's integrations library.
- MicrosoftcoreTechnology alliance partner with integration capabilities for Microsoft environments including Teams optimization and Azure integration.
- ServiceNowcoreTechnology partnership for ITSM integration, enabling automated ticketing and remediation workflows within ServiceNow.
- CitrixmajorTechnology partnership for VDI and virtual desktop infrastructure monitoring and optimization.
- IntelmajorTechnology partnership for Intel peripheral visibility and endpoint intelligence capabilities.
- NutanixmajorTechnology partnership for hyperconverged infrastructure and cloud platform integration.
- GigamonmajorTechnology partnership for network visibility and telemetry integration.
- FujitsumajorStrategic alliance for joint go-to-market and solution delivery in enterprise markets.
- KyndrylmajorStrategic alliance partner for enterprise infrastructure services and managed solutions.
- KanariminorStrategic alliance for specialized solution development and market expansion.
Scale indicators7 records
Recent moves6 records
Expansion highlights6 records
Aternity competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Aternity social profiles
Digital presenceAternity financial estimates
Financial estimateRevenue estimate
Valuation estimate
Aternity leadership team
Management profileNumber of profiles
Profiles4 records
Aternity funding detail
Funding detailFunding overview
Funding rounds4 records
Investors7 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Aternity M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Aternity
What does Aternity do?
Aternity is a suite of digital experience monitoring products providing end-user experience monitoring across employees, mobile users, and customers. It delivers real-time visibility into digital experience across users, devices, networks, and applications, combined with AI-driven analytics, AIOps, and Agentic AI for autonomous IT operations and remediation. Sold as enterprise software subscriptions through direct sales and global channel partners.
Is Aternity a public or private company?
Aternity is a private company. It is classified as corporate owned and is currently operating.
When was Aternity founded?
Aternity was founded in 2004. It employs 101 to 250 people.
Where is Aternity based?
Aternity is headquartered in Cambridge, United States, in the North America region.
How does Aternity make money?
One revenue line is on record: software Licenses and Subscriptions.
Does Aternity have an API?
No public API is recorded for Aternity.
What industry is Aternity in?
Aternity's product category is Digital Experience Monitoring Software. Its primary akta.pro industry code is FSAGACAL, Data Quality, Monitoring & Observability (uptime, latency, reconciliation). Its NAICS code is 51821 and its SIC code is 7372.