Spitex Zurich

What Spitex Zurich does

Spitex Zürich AG is a non-profit home healthcare provider wholly owned by the Verein Spitex Zürich (an association with more than 5,500 members), formed in 2022 through the merger of Spitex Zürich Limmat and Spitex Zürich Sihl. It is the largest Spitex organization in German-speaking Switzerland, with approximately 1,500 employees serving roughly 10,000 clients per year and 5,500+ clients per month across all 22 districts of the City of Zürich. The organization operates 24 hours a day, 365 days a year and guarantees acceptance of new clients within 24 hours.

Its service offering is organized into four main business fields: Somatic Care (nursing, wound and stoma care, medication management), Memory Care (dementia), Mental Care (psychosocial nursing, including specialized teams for marginalized individuals and youth under 25, elevated to a main field in 2025), and Home & Care (household help and accompaniment), plus specialized services such as Palliative Care, APN-led complex care, and equipment rental. Underlying technology consists of third-party planning and scheduling software (Perigon, Swing) supporting a mobile care workforce, supplemented by a 100-vehicle e-car fleet and a newly procured fleet of 320 e-bikes equipped with ABS.

The business model is publicly mandated and tariff-regulated by the City of Zürich under a Leistungsauftrag (public service contract). Nursing services are reimbursed via mandatory Swiss health insurance at fixed hourly rates (CHF 52.60-76.90), household services are priced on a sliding scale tied to client taxable income (CHF 31-44/hour), and ancillary revenue comes from membership fees (CHF 30-150/year), equipment rental, and donations. Distribution is primarily direct-to-consumer, with referrals from hospitals, clinics, and physicians feeding an OPAN online registration system; the Teamflex operating model introduced in 2024 segments frontline teams into four collaboration modes. Strategic partnerships include the Home Tele Care pilot with santé24, a renewed cooperation framework with ZHAW, and board-level integration with Universit\u00e4tsspital Zürich.

Name

Spitex Zurich

Legal name

Spitex Zürich AG

Website

https://spitex-zuerich.ch

Company type

Private

Founded year

2022

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Spitex Zürich AG is a non-profit home healthcare provider and the largest Spitex organization in German-speaking Switzerland, with about 1,500 employees serving roughly 10,000 residents annually across all districts of the City of Zürich under a municipal public-service contract.

Ownership category

akta.pro rank

Product category

Home Healthcare Services

NAICS

Ambulatory Health Care Services (621)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Wound, Ostomy & Continence Care (WOC) at Home (HSABACAE)

akta.pro secondary industries

Hospice Medication, DME & Supply Management (In-Home Logistics) (HSABAFAN), Continuous Home Care (Crisis Hospice) (HSABAFAB)

Keywords

• Home healthcare services
• Nursing care services
• Palliative care
• Dementia care
• Household assistance

Headquarters

HQ city

Zürich

HQ country

Switzerland

HQ region

Europe

Offices14 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Nursing care services (Grundpflege & Behandlungspflege): Spitex Zürich provides nursing care services reimbursed through basic health insurance (Grundversicherung). Long-term care rates are CHF 76.90/hour for assessment/consultation, CHF 63.00/hour for treatment, and CHF 52.60/hour for basic care. Acute and transition care has different rates.
2. Household and accompaniment services: Household and accompaniment services are paid by clients based on their taxable annual income. Rates range from CHF 31.00 to CHF 44.00 per hour depending on income level. Not covered by mandatory health insurance.
3. Nursing care tariffs: Various nursing care services billed according to city-approved tariffs. Long-term care: CHF 76.90/hour (assessment), CHF 63.00/hour (treatment), CHF 52.60/hour (basic care). Acute care has separate rates. Patient contribution is CHF 7.65/day for long-term care.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels8 records

Core offering

Spitex Zürich provides outpatient home healthcare, nursing care, and household assistance services delivered directly to patients' homes across all districts of the city of Zürich. Its services span four main business fields—Somatic Care, Memory Care, Mental Care, and Home & Care—plus specialized services including palliative care, wound care, stoma and continence counseling, and Advanced Practice Nursing (APN). The organization operates 24 hours a day, 365 days a year, accepting all new clients within 24 hours.

Differentiator

Problem solved

Functional benefit

Brands

• Teamflex: An innovative operational model with four different team models tailored to employee needs in home care delivery
• Mental Care
• Somatic Care
• Memory Care
• Home & Care
• D-Mobil

Quantifiable outcome

• Serves approximately 10,000 customers annually
• +3 more outcomes

Named customers6 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eleven partnerships are on record, tiered minor and core.

• Bernhard Theater ZürichminorGTM or Marketing Partner · 25 June 2026The Association Spitex Zürich hosted its first member event at Bernhard Theater Zürich. The event featured a conversation with Wanda Wylowa who performed in a Spitex theater piece '2 Engel für Harry' at the theater.
• Stadtspital Zürich, Universitätsspital Zürich, Schutz & Rettung ZürichminorGTM or Marketing Partner · 20 June 2026Spitex Zürich participated in the Zurich Pride 2026 together with Stadtspital Zürich, Universitätsspital Zürich, and Schutz & Rettung Zürich. The four organizations marched together to show a visible sign for diversity, respect, and cohesion.
• Zürcher Kammerorchester (ZKO)minorGTM or Marketing Partner · 1 May 2026The 'Musikzauber' concert series was created for people with special needs. The Zurich Chamber Orchestra performed for customers with dementia. The concert series was created in collaboration with the Health Centers for the Elderly (Gesundheitszentren für das Alter).
• Schweizerisches Rotes Kreuz (SRK) ZürichminorGTM or Marketing Partner · 1 May 2026Swiss Red Cross Zürich supported the transport for concert attendees as part of the Musikzauber concert series.
• santé24coreStrategic or Co-development Partner · 1 March 2022santé24 and Spitex Zürich tested a new type of integrated care through the Home Tele Care pilot project. Doctors from santé24 worked closely with APN nursing experts from Spitex Zürich who cared for patients on-site. This enabled santé24 to make diagnoses and initiate therapies in even more cases through physician-directed examination, closing a gap in telemedicine offerings.
• Spitex Zürich Limmat and Spitex Zürich SihlcoreStrategic or Co-development Partner · 1 February 2022The boards of Spitex Zürich Limmat and Spitex Zürich Sihl merged the two operational organizations into Spitex Zürich AG in mid-2022, creating the largest Spitex organization in German-speaking Switzerland with a single Leistungsauftrag for the entire city.
• Universität Zürich / primaZüri ProgramminorStrategic or Co-development Partner · 18 May 2021The Health Department of Canton Zürich commissioned Universität Zürich to develop the 'primaZüri' program for combating chronic diseases. 'primaBewegt' is the pilot project for medical and nursing primary care providers to implement exercise promotion for patients. Spitex Zürich Sihl was a partner in the pilot project and started training its lead nursing staff.
• ZHAW (Zürcher Hochschule für angewandte Wissenschaften)coreStrategic or Co-development Partner · 24 March 2021The Institute of Nursing at ZHAW and Spitex Zürich Sihl established a new contractual basis for their collaboration. Both institutions have worked successfully for years in knowledge and experience exchange, research, practice development, and education for the advancement of outpatient care (Spitex). The new agreement sets a secure institutional framework for all future cooperation projects.
• Alterszentrum St. Peter & PaulminorStrategic or Co-development PartnerCollaboration with Alterszentrum St. Peter & Paul allows D-Mobil clients to participate in social activities, meal services, and laundry services.
• Universitätsspital Zürich (USZ)coreStrategic or Co-development PartnerRobin Schneider, new board member, has been at Universitätsspital Zürich since 2016 and leads the Directorate of Research and Teaching ad interim since January 2025. Spitex Zürich works closely with USZ on various healthcare integration initiatives.
• City of Zürich (Stadt Zürich)coreStrategic or Co-development PartnerSpitex Zürich has a Leistungsauftrag (performance/municipal service contract) with the City of Zürich. Tariffs are set by the city and Spitex serves all residents of the city.

Scale indicators15 records

Recent moves8 records

Expansion highlights5 records

Broad incumbents

• Tertianum: Large Swiss provider of residential elder care, home care, and related services; overlaps with Spitex Zürich on home and elderly care but operates a much broader portfolio including retirement residences.
• Domicil: Swiss operator of residential and ambulatory elder-care services including home care, comparable in target population and clinical scope, but with a heavier facility-based footprint.
• Senevita: Swiss operator of senior residences and home-care services; previously employed Spitex Zürich's CEO in a Public Affairs role — comparable in clinical elder-care scope but oriented toward residential offerings.

Direct peers

• Spitex Bern: Municipal non-profit home-care provider for the City of Bern operating under a Leistungsauftrag model with similar nursing, household, and palliative services — the closest Swiss German-speaking Spitex analogue by mandate and structure.
• Spitex Basel: Public-mandate home-care organization for the Canton of Basel-Stadt delivering nursing, dementia, and household services under regulated tariffs — a directly comparable Leistungsauftrag-driven Spitex model.
• RegioSpitex Limmattal: Regional Spitex provider in the Limmattal area offering nursing, household, and palliative home care under similar Swiss tariff and cantonal/municipal frameworks; the incoming CEO of Spitex Zürich previously led this organization.

Others

• Verein Spitex Schweiz (Spitex Verband Schweiz): National industry association representing Spitex providers in Switzerland, including Spitex Zürich; not a direct competitor but the ecosystem/industry body governing standards, training, and policy for Swiss home-care providers.
• Spitex Zürich Sihl (predecessor entity): Second predecessor organization merged into Spitex Zürich AG in 2022; covered the same City of Zürich mandate and provides a directly comparable benchmark for staff, customers, and service mix.
• Spitex Zürich Limmat (predecessor entity): One of the two predecessor organizations (alongside Spitex Zürich Sihl) merged in 2022 to form Spitex Zürich AG; same municipal mandate, same geography — useful historical reference for comparable scale and scope.

Regional players

• ASPS — Association Spitex privée Suisse: Swiss private Spitex providers' association; covers for-profit home-care operators across Switzerland, comparable in service model (home nursing and care) but operating outside the municipal Leistungsauftrag framework that anchors Spitex Zürich.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/SpitexZuerich
• LinkedInlinkedin.com/company/spitex-zuerich
• Instagraminstagram.com/spitex_zuerich
• TikToktiktok.com/@spitex_zuerich
• Xx.com/spitex_zuerich

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Spitex Zurich