What Orange Business Services does

Orange Business Services is the B2B services division of Orange SA (Euronext Paris: ORA), providing integrated digital infrastructure, cloud, cybersecurity, and AI/data services to multinational enterprises and public sector organizations. The company serves over 30,000 B2B customers across 100,000+ locations in 65 countries, leveraging Orange parent group's network infrastructure that spans more than 200 countries and territories. Its customer base spans large global enterprises in manufacturing, automotive, banking and financial services, retail, logistics, healthcare, and government — including Toyota, Colgate-Palmolive, Mondelēz, TMF Group, European Space Agency, ZEISS, and Saudi Arabia's King Abdullah Financial District. The company positions itself as a unique operator-integrator-platform, combining network operator capabilities with systems integration expertise and a digital services platform, with European data sovereignty as a core differentiator for regulated industries.

The company's core technology stack centers on managed network services (Flexible SD-WAN across Fortinet, Cisco, and VMware; Business VPN; Internet Platinum with guaranteed bandwidth; Business Ethernet with up to 40 Gbit/s), supported by 70+ cloud data centers across five continents and 400+ Points of Presence. Its proprietary product portfolio includes Orange Quantum Defender (post-quantum cryptography and QKD), Live Intelligence (generative AI), Live Objects (IoT platform), Flux Vision (mobility analytics), Orange Drone Guardian (AI-powered drone detection), and Orange Cyberdefense managed security services. Recent additions in 2025-2026 include PQC-secured WAN services on Cisco 8000 Series routers (a first in Europe), AI-powered enterprise voice with deepfake detection, and agentic telephony integration with Microsoft Teams. The product surface is delivered through APIs (Mobile, Business Talk Digital, Incident, Contact Everyone) and an Evolution Platform Catalog.

Orange Business generates revenue through managed services contracts and subscription-based recurring revenue across connectivity (Business VPN, Internet access, Business Ethernet), cloud (private/hybrid cloud, multi-cloud optimization, Cloud Avenue sovereign cloud), cybersecurity (SASE, Managed DDoS, Micro-SOC), and unified communications (Business Talk, Business Together Cisco, Workplace Together Webex). Pricing is quote-based on multi-year enterprise contracts; no public pricing is disclosed. Go-to-market is primarily direct enterprise field sales with dedicated account managers, augmented by channel partners including Tech Mahindra and technology vendor alliances with Cisco, Microsoft, Fortinet, HPE, and Palo Alto Networks. The company is led by CEO Aliette Mousnier-Lompré.

Name

Orange Business Services

Legal name

Orange SA

Website

https://orange-business.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Orange Business Services is the B2B division of Orange SA, providing managed network, cloud, cybersecurity, and AI services to multinational enterprises across 65 countries, leveraging unique operator-integrator-platform positioning and European data sovereignty certifications.

Ownership category

akta.pro rank

Product category

Enterprise IT and Network Services

NAICS

Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Processing & Data Preparation (7374)

akta.pro primary industry

Business Process-Aligned IT Outsourcing (ITO + BPO Integrated) (BPAEAMAJ)

akta.pro secondary industries

Enterprise Integration, iPaaS & Middleware Services (API/EDI) (BPAEAGAH), ERP Implementation & Systems Integration Services (BPAEAGAA), Data Strategy & Governance Services (BPAEAHAA)

Keywords

• Managed network services
• Enterprise cloud services
• Cybersecurity services
• Unified communications
• Digital transformation consulting

Headquarters

HQ city

Montauban

HQ country

France

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Managed Network Services: Comprehensive managed network services including SD-WAN, VPN, and network infrastructure management for enterprise customers globally. Revenue derived from managed service contracts with SLAs.
2. Professional Services: Digital consulting, integration, and execution services for enterprise digital transformation across infrastructure, cloud, cybersecurity, and data/AI implementations.
3. Connectivity and Network Services: Internet access (Flexible Internet, Internet Platinum), private networks (Business VPN, Business Ethernet), and mobile services (fleet management, international mobility) generating recurring connectivity revenue.
4. Cloud Services: Cloud networking, multi-cloud optimization, private and hybrid cloud solutions, and cloud connectivity services (Galerie, On-demand Cloud Connect).
5. Cybersecurity Services: Enterprise cybersecurity offerings including SASE, managed DDoS protection, threat detection and response, security consulting, and awareness training through Orange Cyberdefense.
6. Collaboration and UC Services: Unified communications, collaboration tools, fixed-line and VoIP telephony (Business Talk), and video conferencing solutions.

Pricing tiers

Go-to-market motion4 records

Distribution channels5 records

Marketing channels6 records

Core offering

Orange Business Services is the B2B services division of Orange SA, providing enterprise digital transformation through managed network services (Flexible SD-WAN, Internet Platinum, Business VPN, Business Ethernet), cloud infrastructure (Private and Hybrid Cloud, Cloud Avenue, Galerie), cybersecurity (Orange Cyberdefense, Orange Quantum Defender, SASE, Managed DDoS Protection), unified communications and collaboration (Business Talk, Business Together Cisco, Workplace Together Webex), and AI/data/IoT solutions (Live Intelligence, Live Objects, Flux Vision). The company operates as an operator, integrator, and platform player, serving 30,000+ enterprise customers across 65 countries with a team of 10,000+ employees.

Product overview

Orange Business Services operates as a platform-plus-modules architecture offering integrated network, cloud, security, and AI solutions for enterprise digital transformation. The portfolio centers on Flexible SD-WAN as the core connectivity platform with vendor options (Fortinet, Cisco, VMware), supported by Internet Platinum, Business VPN, Business Ethernet, and Evolution Platform Catalog for enhanced network management. Communication services include Business Talk (voice), Business Together Cisco, and Workplace Together Webex for unified communications. Security offerings span Managed DDoS Protection, Micro-SOC, Live Identity, Mobile Threat Protection, and Security Game (awareness training), alongside Orange Quantum Defender for quantum-safe cryptography and Orange Drone Guardian for AI-powered drone detection. The AI/Data portfolio features Live Intelligence (generative AI), Flux Vision (mobility analytics), Live Objects (IoT platform), Data Management/Architecture/Intelligence services, and Callbot/Managed Voice Portal for automated customer interactions. Cloud services include Galerie (secure access), Private/Hybrid Cloud, On-demand Cloud Connect, and Cloud Avenue (sovereign cloud). Customer experience solutions encompass Flexible Contact Center, Unified Engagement Suite (Genesys and NICE), and Contact Everyone messaging API. Developer-facing products include Mobile API, Business Talk Digital API, Incident API, and Core Information API for programmatic service management.

Differentiator

Problem solved

Functional benefit

Brands

• Orange Quantum Defender: Quantum-safe solutions including Post-Quantum Cryptography and Quantum Key Distribution to protect critical assets from quantum threats.
• Orange Drone Guardian
• Flexible SD-WAN
• Live Intelligence
• Flux Vision
• Live Objects
• Business Together Cisco
• Orange Cyberdefense
• Evolution Platform Catalog

Products and services

• Flexible SD-WAN Managed SD-WAN solution providing simplified network management, optimal performance, security, and agility for digital transformation with technology options from Fortinet, Cisco, and VMware, and Next-Generation Firewall capabilities certified on Cisco platforms. Designed for large enterprises with global network deployments.
• Internet Platinum Dedicated internet access solution with 100% guaranteed bandwidth on the Orange network for enterprise connectivity requirements.
• Evolution Platform Catalog Platform enabling customers to design, deploy, and manage connectivity, cybersecurity, and cloud services that adapt to changing business needs through a digital integration approach.
• Business VPN Virtual private network solution providing secure enterprise connectivity across global deployments with performance and scalability.
• Business Talk Voice over IP telephony solution connecting enterprise offices globally with seamless voice services across countries.
• Business Together Cisco Unified communications and collaboration solution for large enterprises leveraging Cisco technology with a flexible service suite.
• SASE (Secure Access Service Edge) Secure Access Service Edge solution enabling secure collaboration from anywhere through a distributed network architecture designed for enterprise needs.
• Flux Vision People-mobility analytics solution providing business insights using mobile network data to understand movement patterns for retail, tourism, and urban planning use cases.
• Live Objects Secure cloud-based IoT platform enabling enterprises to develop and manage IoT projects with comprehensive device and data management capabilities.
• Live Intelligence Generative AI solution enhancing enterprise productivity through AI-powered automation, insights, and business process acceleration.
• Orange Quantum Defender Quantum-safe security solution providing Post-Quantum Cryptography (PQC) and Quantum Key Distribution (QKD) to protect critical enterprise assets from quantum computing threats.
• Orange Drone Guardian AI-powered drone detection solution using digital twins and existing Orange network infrastructure to detect and classify drones in real-time at protected sites like data centers and prisons.
• Private and Hybrid Cloud Cloud infrastructure solutions facilitating enterprise digital transformation through private and hybrid deployment options with data residency guarantees.
• Cloud Avenue Sovereign cloud platform providing accelerated path to cloud for French enterprises with data residency guarantees and regulatory compliance.
• Cloud Networking Secure, scalable, automated cloud infrastructure design, build, and management service for global cloud estates with guaranteed SLAs.
• Unified Engagement Suite - Genesys Omnichannel customer experience platform combining Genesys cloud capabilities with Orange Business integration services for enterprise contact centers.
• Unified Engagement Suite - NICE Cloud customer experience platform combining omnichannel, analytics, and automation features powered by NICE technology.
• Flexible Contact Center Sovereign cloud contact center solution enriched with AI for innovative customer interactions across channels.
• Mobile API REST API enabling direct connection to Orange Business services for mobile fleet management including SIM activation, line management, and device monitoring.
• Business Talk Digital API Voice services API providing real-time order management for Business Talk, Business Talk IP, and Contact Center Access with CDR download capabilities.
• Incident API API covering all Orange Business products and services for incident reporting, tracking, and resolution with Webhook support at 5-minute latency.
• Flexible Internet Agile internet access solution with mobile, shared fiber, and dedicated fiber options including bandwidth modification autonomy, backup connectivity, and cyberattack protection.
• Business Ethernet Série 2 High-speed Ethernet connectivity solution with speeds up to 40 Gbit/s, supporting point-to-point, hub-and-spoke, and any-to-any topologies with Network on Demand capabilities for real-time bandwidth management.
• Workplace Together Webex Cloud-based modular communication, collaboration, and contact center solution integrated with Salesforce and Webex APIs for enterprise customers.

Quantifiable outcome

• 30% reduction in authentication errors for KAFD identity management deployment
• +4 more outcomes

Named customers16 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration15 records

AI capability14 records

Feature9 records

Partnerships

Seven partnerships are on record, tiered strategic and core.

• IBMstrategicTechnology or Integration · 13 April 2026Partnership for enterprise identity management using IBM webMethods Hybrid Integration alongside Microsoft Entra ID. KAFD project delivered 30% reduction in authentication errors and 95% login success rate.
• Tech MahindrastrategicStrategic or Co-development Partner · 3 March 2026Strategic partnership to accelerate digital transformation for enterprise customers worldwide, focusing on AI-driven services and expanded market reach. Collaboration aims to improve operational efficiency and accelerate enterprise digital transformation globally.
• CiscocoreTechnology or Integration · 1 January 1994Strategic technology partnership since 1994 providing digital solutions. Cisco and Orange Business collaborate on SD-WAN (Cisco Catalyst SD-WAN certified NGFW), unified communications (Business Together Cisco), cybersecurity (Cisco Cyber Vision for OT security), and post-quantum cryptography (PQC-secured network services on Cisco 8000 Series). Three decades of strategic partnership delivering converged connectivity and protection.
• MicrosoftcoreTechnology or IntegrationKey partner to accelerate business transformation. Collaboration includes Microsoft Entra ID for identity management (KAFD project), agentic telephony co-innovation for Microsoft Teams, and joint go-to-market initiatives for enterprise customers.
• FortinetcoreTechnology or IntegrationSecuring Business Networks through Flexible SD-WAN with Fortinet integration providing all-in-one SD-WAN and security solution with advanced threat protection, intelligent routing, and centralized management.
• Palo Alto NetworkscoreTechnology or IntegrationOrange's First Cybersecurity Partner providing enterprise security solutions integrated with Orange Business managed services portfolio.
• Red HatstrategicTechnology or IntegrationSovereign cloud infrastructure collaboration enabling Communication Service Providers to transition toward sovereign cloud, retaining data processing and decision-making within their borders through open-source solutions.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• BT Global Services: Enterprise division of BT Group, providing global managed network, cybersecurity, and cloud services to multinationals. Closely comparable to Orange Business as a Western European incumbent telco's B2B arm with similar SD-WAN, security, and UC portfolio.
• Atos: European IT services and systems integration major serving large enterprises with managed services, cloud, security, and digital transformation. Comparable European footprint and enterprise focus, with greater emphasis on systems integration.
• NTT Communications: Global enterprise services arm of NTT Group, providing managed network, cloud, and data center services to multinationals. Comparable in global managed-services scale and operator heritage.
• Telefonica Business Solutions: B2B arm of Telefonica providing global managed connectivity, cloud, cybersecurity, and IoT to multinationals. Comparable European telco heritage, enterprise customer base, and digital services portfolio.
• Deutsche Telekom (T-Systems): Enterprise ICT division of Deutsche Telekom, delivering managed network, cloud, and security services to large European corporates and public sector. Similar European incumbent positioning, sovereign cloud emphasis, and large-enterprise go-to-market.
• Verizon Business: Enterprise division of Verizon offering global managed network, security, and cloud services. Comparable at the SD-WAN, managed services, and large-enterprise segments, though more US-centric in customer base.
• Vodafone Business: B2B services arm of Vodafone Group, offering managed connectivity, IoT, cloud, and security to enterprises across Europe, Africa, and beyond. Comparable scale, target customer base, and operator-led managed services model.
• Tata Communications: Global digital infrastructure provider offering managed network, SD-WAN, cloud, and collaboration services to multinational enterprises. Comparable global managed-services scope with strong enterprise focus.

Broad incumbents

• Capgemini: Global systems integrator and IT services provider with broad digital transformation, cloud, and managed services capabilities. Comparable in enterprise digital transformation services, though much broader portfolio beyond telecom-operator heritage.

Emerging players

• Cato Networks: Cloud-native SASE/SD-WAN pure-play competing directly with Orange Business's managed SD-WAN and SASE offerings. Represents the cloud-native competitive threat to OBS's operator-led managed services model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/orange-business-services
• Xx.com/orangebusiness
• Facebookfacebook.com/orangebusiness

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A4 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Orange Business Services