Toll Group
Toll Group is a Japan Post Holdings-owned Australian global logistics provider offering freight forwarding, contract logistics, warehousing, and supply chain management across road, rail, air, and ocean modes for enterprise customers in 10+ verticals, including beverages, retail, defence, and healthcare, across 140+ countries.
- Company typePrivate
- Founded1888
- HeadquartersMelbourne, Australia
- Headcount5,001–10,000
- GTM typeB2B
- OfferingServices
What Toll Group does
Toll Group is a global logistics and transportation company founded in 1888 and headquartered in Melbourne, Australia. The company is privately held by Japan Post Holdings, operates 14,000+ team members across 300+ sites, and manages 2 million sqm of warehousing across 500+ sites with a 30,000+ vehicle fleet and a 140+ country forwarding network spanning Asia Pacific, the Americas, and EMEA. Its offering covers the full transportation stack — ocean, air, road, rail, and intermodal/multimodal — plus contract logistics, warehousing, customs brokerage, eCommerce and omnichannel fulfilment, and industry-specific solutions across ten verticals including automotive, beverages, energy, retail and fashion, government and defence, healthcare, FMCG, grocery, industrial, and technology. Select enterprise customers include Coca-Cola Europacific Partners, Asahi Beverages, BlueScope Steel, Origin Energy, PVH, Foot Locker, Coles, Primary Connect, and Kimberly-Clark, alongside defence accounts for the ADF, UKDF, USDF, and NZDF.
The company monetises primarily through transaction-fee freight forwarding and managed-services contract logistics, with bespoke quote-based pricing delivered through a dedicated enterprise sales motion and the Quote & Book digital platform. Its proprietary iCON freight management platform provides purchase order management, booking approval, delivery planning, real-time milestone tracking, SKU-level visibility, and optional blockchain-based authentication and traceability; the platform is provided at no incremental cost to Toll customers and is supplemented by a published Global Forwarding API. A core differentiator is the embedded sustainability programme, including an AU$67 million battery-electric heavy vehicle investment co-funded by ARENA, an electric supply vessel decarbonisation hub in Singapore with Yinson GreenTech, and an AU$200 million next-generation retail fulfilment facility at Kemps Creek.
Toll Group firmographics
Firmographics- Name
- Toll Group
- Legal name
- Toll Holdings Limited
- Website
- https://tollgroup.com
- Company type
- Private
- Founded year
- 1888
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- Toll Group is a Japan Post Holdings-owned Australian global logistics provider offering freight forwarding, contract logistics, warehousing, and supply chain management across road, rail, air, and ocean modes for enterprise customers in 10+ verticals, including beverages, retail, defence, and healthcare, across 140+ countries.
- Ownership category
- akta.pro rank
Where Toll Group is headquartered
LocationHeadquarters
- HQ city
- Melbourne
- HQ country
- Australia
- HQ region
- Oceania
Offices7 records
Markets served
Toll Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales
Revenue model
- Global Freight Forwarding: International freight forwarding services across ocean, air, road, and rail modes. Services include full container load (FCL), less-than-container load (LCL), specialised transportation, and customs brokerage.
- Contract Logistics: Comprehensive contract logistics solutions including fulfilment and distribution, production logistics, sourcing logistics, and aftermarket logistics. Full, partial, or selected mechanisms to support business supply chain management.
- Warehousing & Storage: Multi-user facilities, retail automation, dangerous goods storage, industrial warehousing, and FMCG logistics. Includes 2 million sqm of global warehousing across 500+ sites.
- Road Transportation: Domestic and cross-border trucking, linehaul services, express and expedited road services, heavy haulage solutions up to 360 tonnes, and customs clearance.
- Government & Defence Logistics: Specialised government and defence logistics including relocation services, managed services, theatre supply chain, aviation services. Awarded Prime Contractor of the Year 2023.
- eCommerce & Omnichannel Logistics: Integrated order management, multichannel management, eCommerce delivery, and fulfilment solutions for online retailers.
- Recruitment & Labour Hire: Toll People provides permanent and temporary staff to supply chain, production, transport, warehouse and logistics sectors across Australia.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Other | iCON platform available at no additional cost for all Toll customers |
Go-to-market motion2 records
Distribution channels6 records
Marketing channels7 records
Toll Group product offering
Product offeringCore offering
Toll Group is a global logistics and transportation company providing end-to-end supply chain solutions across ocean, air, road and rail freight, contract logistics, warehousing, customs brokerage and industry-specific solutions for automotive, beverages, retail, government/defence, healthcare, FMCG, grocery and energy sectors. Operations span 300+ sites across Asia Pacific, Americas and EMEA, supported by the proprietary iCON digital freight management platform for purchase order management, booking automation, real-time visibility and delivery coordination. Headquartered in Melbourne, Australia and wholly owned by Japan Post Holdings.
Product overview
Toll Group is a global transportation and logistics provider operating a multi-service platform with integrated capabilities across transportation, supply chain management, and industry-specific solutions. The core platform consists of iCON, an in-house digital freight management platform, supported by transportation services (ocean, air, road, rail, intermodal/multimodal), comprehensive supply chain and logistics services (warehousing, contract logistics, eCommerce/omnichannel), and specialized industry solutions. The company serves diverse sectors including automotive, beverages, energy, retail/fashion, government/defence, healthcare, grocery, FMCG, industrial, and technology through a network spanning Asia Pacific, Americas, and EMEA regions.
Differentiator
Problem solved
Functional benefit
Products and services
- Transportation Services Global transportation network covering ocean freight, air freight, road freight, rail freight, intermodal and multimodal transport, customs and quarantine, and global project solutions across worldwide routes.
- iCON Freight Management Platform In-house digital freight platform providing visibility, analytics, milestone tracking, exception management, booking management, delivery planning, and order/SKU level-tracking, designed to replace manual processes with a centralised digital workflow.
- Air Freight Air freight services including door-to-door delivery, full and part air charter, and expedited services with access to belly and main deck space of commercial airline partners.
- Ocean Freight Ocean freight services including Full Container Load (FCL), Less-than-Container Load (LCL), buyer's consolidation, purchase order management, ocean bulk, and feeder/coastal services between Singapore and Batam.
- Road Freight Road transportation services including domestic and cross-border trucking, linehaul, express and expedited road services, national road express for parcels, customs clearance, contract pick-up and delivery, heavy haulage up to 360 tonnes, and over-dimensional transport.
- Rail Freight Cost-effective rail freight solutions connecting supply chains to major economic regions worldwide, offering FCL and LCL options with multimodal door-to-door service capability.
- Intermodal & Multimodal Transport Combined transport modes across air, road, rail and sea including Sea-Air and Air-Sea solutions offering cost savings of up to 60% faster than sea alone while more affordable than air-only freight.
- Supply Chain & Logistics Solutions Comprehensive supply chain management including warehousing solutions, contract logistics, eCommerce and omnichannel logistics, supply chain consulting, integrated supply chain management, and recruitment and labour hire services.
- Warehousing Solutions Secure storage and distribution with over 2 million sqm of global warehousing across 500+ sites, including multi-user shared warehousing, retail automation, sensitive storage, dangerous goods warehousing, industrial warehousing, and FMCG logistics.
- Contract Logistics Global contract logistics provider offering fulfilment and distribution, production logistics, sourcing logistics, aftermarket logistics, intralogistics and warehousing services across all stages of supply chain, with full, partial or selected mechanisms.
- Toll People (Recruitment & Labour Hire) In-house recruitment and labour hire service providing permanent and temporary staff to supply chain, production, transport, warehouse and logistics sectors across Australia.
- eCommerce & Omnichannel Logistics eCommerce and omnichannel logistics solutions enabling geographic market expansion, supporting product launches and sales channels with integrated order management and synchronised inventory across sales channels.
- Supply Chain Consulting Consulting services addressing supply chain optimisation including strategy and insights, network transformation, supply and demand management, digital transformation, and property advisory and design.
- Integrated Supply Chain Management AI/ML-powered supply chain management providing supply chain visibility, sustainable supply chain orchestration, integrated cargo management, 4PL lead logistics solutions, supply chain orchestration, and supply base logistics.
- Global Projects Solutions Complex international project logistics for oversized and out-of-gauge cargo including cryogenic tanks, transformers, mining equipment, and architectural elements with multimodal transport solutions.
- Customs & Quarantine Customs brokerage and clearance services including tariff classification, duty file maintenance, import/export clearance, quarantine management, and quarantine cleaning for cargo coming into Australia.
- Government & Defence Logistics Customised and integrated logistics solutions for government and defence including managed services, healthcare logistics, theatre supply chain, aviation services, and relocation services for defence personnel and families.
- Automotive Logistics Integrated supply chain solutions for the automotive and mobility industry including aftermarket auto spare parts logistics, automotive supply management, and finished vehicle logistics with customs management and processing solutions.
- Beverage Logistics End-to-end beverage logistics solutions with route specialists for multi-drop and carton deliveries, specialised fleet and equipment, advanced routing software, and point of sale management expertise.
- Energy Sector Logistics Comprehensive logistics for the energy sector including fuels and gas, minerals, oil and gas, offshore logistics, supply base logistics, and security-sensitive dangerous goods handling for remote area operations.
- Healthcare & Pharmaceutical Logistics Compliant supply chain solutions for medical devices, biotechnology, and pharmaceuticals including cold chain, temperature-controlled solutions, hospital and home healthcare logistics, and validated reverse logistics.
- Grocery Distribution Large complex grocery operations including fresh produce and frozen goods, with sophisticated route optimisation, multi-DC integration, and 24/7 warehousing and deliveries for leading retailers.
- FMCG Logistics Fast-moving consumer goods logistics with warehouse automation from AGVs and cobots to full ASRS solutions, 24/7 operations, and full finished goods and raw material management with quality compliance.
- Retail & Fashion Logistics Retail and fashion logistics with omnichannel capabilities, eCommerce and reverse logistics, garment-on-hanger services, kitting, repacking, and scalable automation designed for seasonal demands and product launches.
- Industrial & Chemical Logistics Integrated logistics for the industrial sector including chemical and dangerous goods handling, steel handling and transportation, glass, paper and plastics logistics, and specialised equipment for heavy machinery.
- Technology Sector Logistics Logistics for the technology sector including handling of delicate electronic components, equipment maintenance, and technology upgrades with customised solutions for speed-to-market and inventory management.
- Quote & Book Digital Platform Online freight rate quotation and booking platform available 24/7 for rate requests and shipment booking on selected network lanes.
Quantifiable outcome
- 140 tonnes CO2 abated annually with Asahi Beverages electric truck fleet
- +4 more outcomes
Companies that use Toll Group
Customer profileNamed customers9 records
Segments10 records
Ideal customer profiles6 records
Toll Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability3 records
Feature7 records
Toll Group partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered minor and core.
- Foodbank AustraliaminorMars Food & Nutrition Australia expanded partnership with Foodbank Australia to deliver 4.4 million meals in 2026, with Toll Group as one of multiple suppliers in the Collaborative Supply Program including Mainfreight, Cargill, Ingredion, and Tate & Lyle.
- Yinson GreenTechcoreToll opened new office in Subic Bay Freeport Zone Philippines in April 2026. Facility serves as local operational base for Government and Defence logistics across Indo-Pacific, providing air freight, sea freight, and defence-related cargo services for allied defence forces including US, Japan, and Australia.
- Asahi BeveragescoreLaunched Australia's largest single-location electric route-to-market heavy vehicle fleet with five Volvo FE battery-electric rigid trucks from Asahi's Forrestfield Distribution Centre in Perth. Joint $67 million investment in battery electric heavy vehicles co-funded by ARENA. Fleet completes 36,000+ annual deliveries, abating 140 tonnes CO2 annually.
- Joshua BowenminorRobert Reiter (ex-CEO DHL Global Forwarding USA, now leading Toll's forwarding arm) announced Joshua Bowen appointment as Executive Vice President for Americas at Toll Global Forwarding. Bowen brings 25+ years experience in global freight forwarding.
- Yinson GreenTech (marinEV)coreLaunched Singapore's first electric decarbonisation hub for electric supply vessels. 12-month proof of concept aligned with Singapore's Green Plan 2030, expected to cut emissions by up to 80% per trip, saving more than a tonne of CO2 per trip. Hub integrates electric marine transport, smart warehousing, and cargo trucking.
- Origin EnergycoreAdded Volvo FE Electric 4x2 rigid truck to fleet supporting LPG deliveries for Origin Energy. Truck operates from Brisbane with 200-275km range and fast charging, as part of $67 million electric heavy vehicle investment.
- Coca-Cola Europacific Partners (CCEP)coreDeployed 12 Volvo FE battery electric rigid trucks to replace diesel vehicles in CCEP's Australian delivery network under Project Truckvolt. Initiative aims to reduce 283 tonnes of carbon emissions annually, supported by ARENA.
- BlueScope SteelcoreIntroduced two Volvo electric trucks into fleet to support BlueScope Steel with freight and warehousing in Australia. Part of broader plan to deploy 28 electric vehicles and charging infrastructure under $67 million ARENA co-funded program.
- Cross Freight LimitedcoreToll Group acquired Cross Freight Limited to establish joint venture Toll Bangladesh Limited, with operations starting June 1, 2024. Toll has operated in Bangladesh since 2011 and aims to expand services supporting the garment industry, anticipating doubling volume throughput in Bangladesh over two years.
Scale indicators23 records
Recent moves7 records
Expansion highlights6 records
Toll Group competitors and assessment
Company assessmentBroad incumbents
- DB Schenker: DB Schenker (now owned by DSV post-2024 acquisition completion) was a top-5 European-headquartered global freight forwarder offering land transport, air/ocean freight, and contract logistics. It competed with Toll across Europe and APAC road/rail freight, contract logistics, and integrated supply chain management prior to acquisition.
- DHL Group: Deutsche Post DHL is the world's largest logistics company, offering express, freight forwarding, supply chain solutions, and eCommerce across 220+ countries. DHL directly competes with Toll across air/ocean forwarding (DHL Global Forwarding), contract logistics (DHL Supply Chain), and road transport, and offers the same enterprise iCON-equivalent digital platform (MySupplyChain).
Direct peers
- Yusen Logistics: Yusen Logistics is a Japan-headquartered global logistics provider offering air/ocean freight forwarding, contract logistics, and supply chain solutions with strong APAC depth. As a Japanese peer, Yusen shares cultural and structural similarities with Toll (which is owned by Japan Post Holdings), and directly competes in APAC contract logistics and forwarding.
- C.H. Robinson Worldwide: C.H. Robinson is one of the largest global freight forwarders and North American 3PL providers, with strong ocean and air forwarding, managed services, and Navisphere digital platform. It competes with Toll in ocean/air freight forwarding, particularly in Transpacific trade lanes where both rank among top forwarders.
- CEVA Logistics: CEVA Logistics, owned by CMA CGM, is a global third-party logistics provider offering supply chain, freight forwarding, and contract logistics solutions across 170+ countries. CEVA directly competes with Toll in contract logistics and ocean/air freight forwarding, particularly in APAC where CMA CGM shipping integration provides differentiation.
- Kerry Logistics Network: Kerry Logistics is Asia-focused integrated logistics provider with strong positions in Greater China, ASEAN, and intra-Asia freight forwarding, contract logistics, and supply chain management. Kerry is a regional peer with comparable cross-border APAC capabilities and overlapping automotive, retail, and consumer goods vertical exposure.
- DSV A/S: DSV is a global transport and logistics company formed through major acquisitions (UTi, Panalpina, GIL, DB Schenker), offering road, air, sea, and contract logistics services. DSV's aggressive M&A strategy and global scale make it a direct competitor in international freight forwarding and contract logistics, particularly following the 2024 DB Schenker acquisition.
- Expeditors International: Expeditors International is a major global freight forwarder specialising in international ocean and air freight forwarding, customs brokerage, and supply chain solutions. Expeditors directly competes with Toll's ocean and air freight forwarding business across global routes, including Transpacific and Asia-Europe lanes.
- Kuehne+Nagel: Kuehne+Nagel is one of the world's largest freight forwarders with leading positions in sea and air freight, contract logistics, and integrated supply chain solutions. It competes head-to-head with Toll in ocean/air forwarding (Top 10 Transpacific ranking) and APAC contract logistics, with KN FreightNet serving as digital platform analogue to iCON.
- Mainfreight: Mainfreight is a New Zealand-headquartered global logistics provider with strong ANZ, Americas, and European footprints in air/ocean freight forwarding, contract logistics, and domestic road transport. Mainfreight directly competes with Toll in ANZ freight forwarding and contract logistics, particularly in grocery/retail verticals (both serve Coles).
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Toll Group social profiles
Digital presenceToll Group compliance and trust
Trust signalCompliance10 records
Toll Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
Toll Group leadership team
Management profileNumber of profiles
Profiles12 records
Toll Group subsidiaries and ownership
Company hierarchySubsidiaries6 records
Toll Group funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Toll Group M&A and investment
M&A and investmentM&A4 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Toll Group
What does Toll Group do?
Toll Group is a global logistics and transportation company providing end-to-end supply chain solutions across ocean, air, road and rail freight, contract logistics, warehousing, customs brokerage and industry-specific solutions for automotive, beverages, retail, government/defence, healthcare, FMCG, grocery and energy sectors. Operations span 300+ sites across Asia Pacific, Americas and EMEA, supported by the proprietary iCON digital freight management platform for purchase order management, booking automation, real-time visibility and delivery coordination. Headquartered in Melbourne, Australia and wholly owned by Japan Post Holdings.
Is Toll Group a public or private company?
Toll Group is a private company. It is classified as corporate owned and is currently operating.
When was Toll Group founded?
Toll Group was founded in 1888. It employs 5,001 to 10,000 people.
Where is Toll Group based?
Toll Group is headquartered in Melbourne, Australia, in the Oceania region.
How does Toll Group make money?
Seven revenue lines are on record. Global Freight Forwarding is the primary driver. The others are contract Logistics, warehousing & Storage, road Transportation, government & Defence Logistics, eCommerce & Omnichannel Logistics and recruitment & Labour Hire.
Who are Toll Group's main competitors?
Broad incumbents on record are DB Schenker and DHL Group. Direct peers are Yusen Logistics, C.H. Robinson Worldwide, CEVA Logistics, Kerry Logistics Network, DSV A/S, Expeditors International, Kuehne+Nagel and Mainfreight.
Does Toll Group have an API?
Yes. Toll Group offers Global Forwarding APIs designed to help customers streamline workflows and integrate with existing systems. The APIs provide enhanced security with robust protocols and compliance, and enable seamless collaboration with stakeholders in supply chains. iCON is Toll's in-house digital freight platform built to meet growing need for smarter, faster supply chain management, designed and developed by Toll to remove complexity, automate manual routines, and deliver a single intuitive experience. iCON provides purchase order negotiation, supplier online booking, booking approval, delivery planning, and order/SKU level-tracking capabilities. Developer documentation is at apps.tollgroup.com/p/gf-api-reference.