St. Charles Health System

What St. Charles Health System does

St. Charles Health System is a nonprofit integrated health system headquartered in Bend, Oregon, serving Central Oregon communities including Bend, Redmond, Prineville, Madras, La Pine, and Sisters. The system operates four hospital campuses (Bend, Madras, Prineville, Redmond) supported by 133+ outpatient locations spanning primary care, urgent care, specialty clinics, laboratories, pharmacies, rehabilitation, hospice, and home health services. It employs 5,001–10,000 staff and a network of 674+ providers across family medicine, OB/GYN, hospitalists, cardiology, oncology, orthopedics, gastroenterology, behavioral health, and other specialties.

The underlying technology stack is built on Epic electronic medical records, with patient-facing access delivered through the MyChart portal (scheduling, records, bill pay, e-visits, provider messaging) and external provider connectivity via EpicCare Link. Specialty technology investments include Mako Robotic-Arm Assisted Technology for orthopedic surgery and the WovenX OnDemand GI virtual visit platform for gastroenterology, both of which extend service throughput without proportional increases in staffing. Telemedicine is delivered across multiple modalities (phone, video, e-visits) covering Family Care, Cardiology, Gastroenterology, Orthopedics, and other specialties. A new Redmond Cancer Center opened in 2026, and an in-home primary care service was launched in partnership with ClearPath Healthcare in March 2026.

Revenue is generated primarily through fee-for-service healthcare delivery across hospitals, emergency departments, clinics, and urgent care facilities, billed to insurance, Medicare, Medicaid, and self-pay patients. Telehealth and specialty pharmacy contribute incremental transactional revenue streams. The system pursues a sales-led distribution model through owned facilities and a product-led growth motion via virtual visits and the MyChart portal. Go-to-market emphasizes community health programs, physician referrals, and digital self-service channels. No revenue figure is publicly disclosed in the source data. The organization is governed independently with no identified parent company, venture, or private equity ownership.

Name

St. Charles Health System

Legal name

St. Charles Health System

Website

https://stcharleshealthcare.org

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

St. Charles Health System is a Bend, Oregon-based nonprofit integrated health system operating four hospitals and 133+ outpatient locations across Central Oregon, serving regional patients through 674+ providers and an Epic-based care platform.

Ownership category

akta.pro rank

Product category

Hospital Healthcare Services

NAICS

General Medical and Surgical Hospitals (622110), Ambulatory Health Care Services (621), Offices of Physicians (except Mental Health Specialists) (621111)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060), Services-Home Health Care Services (8082)

akta.pro primary industry

Critical Access & Rural Hospitals (HLAFAAAG)

akta.pro secondary industry

Hospital-at-Home & Acute Virtual Care Platforms (HLALABAC)

Keywords

• Hospital healthcare services
• Emergency medical care
• Primary care clinics
• Specialty medical services
• Telehealth services

Headquarters

HQ city

Bend

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Healthcare Services Revenue: Fee-for-service healthcare delivery through hospitals, emergency departments, clinics, and urgent care facilities. Revenue generated from patient services billed to insurance, Medicare, Medicaid, and self-pay patients.
2. Telehealth/Virtual Visits: Virtual care services including video visits, phone visits, and asynchronous e-visits through MyChart portal, billed as telehealth encounters.
3. Specialty Pharmacy Services: Community and specialty pharmacy services dispensing medications to patients.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

St. Charles Health System operates four hospitals and 133+ outpatient locations across Central Oregon, delivering comprehensive healthcare services including emergency medicine, primary care, specialty care (cardiology, oncology, orthopedics/neurosurgery, gastroenterology, behavioral health, women's health), urgent care, rehabilitation, pharmacy, laboratory, and hospice services. The system also offers virtual visits via MyChart patient portal and employs advanced technologies such as Mako robotic-assisted surgery and the WovenX OnDemand GI platform.

Product overview

St. Charles Health System is a healthcare delivery network operating four hospitals (Bend, Madras, Prineville, Redmond) across Central Oregon, along with extensive outpatient services. The system offers a unified care platform comprising hospital-based services (emergency medicine, ICU, inpatient care), specialty clinics (cancer care, cardiology, orthopedics/neurosurgery, gastroenterology, behavioral health, sleep medicine, respiratory care), primary care through family care clinics, and digital health services (MyChart patient portal and Virtual Visits telemedicine). The health system's facilities include dedicated cancer centers in Bend and Redmond, behavioral health outpatient clinics, rehabilitation centers, laboratories, and pharmacies. Services are delivered through employed providers and affiliated medical staff across the region.

Differentiator

Problem solved

Functional benefit

Products and services

• St. Charles Bend Hospital Flagship hospital of the health system located in Bend, Oregon, serving as the primary medical center with emergency, intensive care, family birthing center, neonatal ICU, cancer center, and comprehensive inpatient services.
• St. Charles Madras Hospital Critical access hospital in Madras, Oregon providing emergency medicine, ICU, family care clinic, family birthing center, rehabilitation, hospice, and surgical specialists to the Jefferson County community.
• St. Charles Prineville Hospital Hospital in Prineville, Oregon offering emergency medicine, ICU, family care clinic, urgent care, rehabilitation, home health, hospice, and surgical specialists for Crook County residents.
• St. Charles Redmond Hospital Hospital in Redmond, Oregon providing emergency medicine, ICU, hospital medicine, family care clinic, cancer center, heart and lung center, rehabilitation, and specialty services for the eastern Deschutes County area.
• Bend Cancer Center Comprehensive cancer care facility providing oncology services, chemotherapy, radiation therapy, and cancer survivorship programs at the Bend campus.
• Redmond Cancer Center Newly opened cancer center in Redmond serving Redmond and surrounding communities with same comprehensive cancer care services as the Bend location.
• Behavioral Health Services Mental health and behavioral care services including diagnosis and treatment of emotional disorders, depression, anxiety, ADHD, bipolar disorders, trauma, and co-occurring substance abuse, provided through outpatient clinics in Bend, Redmond, and Prineville.
• Cardiology / Heart Care Cardiac care including interventional cardiology, cardiac catheterization, pacemakers and defibrillators, arrhythmia management, echocardiography, nuclear cardiac imaging, and cardiac rehabilitation.
• Center for Orthopedics & Neurosurgery Comprehensive orthopedic and neurosurgical services with multiple locations including Bend, Burns, John Day, La Pine, Prineville, and Redmond, featuring Mako Robotic-Arm Assisted Technology.
• Family Care (Primary Care) Primary care services provided through multiple family care clinics in Bend, La Pine, Madras, Prineville, Redmond, and Sisters.
• Emergency Medicine Emergency medical services provided at four hospital locations (Bend, Madras, Prineville, Redmond) with 24/7 emergency department coverage.
• Urgent Care Walk-in urgent care services at multiple locations including Bend South, La Pine, Prineville, and Mountain Clinic.
• Women's Health / Center for Women's Health Obstetrics, gynecology, midwifery, breast care, and maternal health services at multiple locations including Bend, Prineville, Redmond, and Sisters.
• Gastroenterology GI services including colonoscopy, endoscopic procedures, and gastroenterology consultations with virtual visit capabilities through the WovenX OnDemand GI platform.
• Virtual Visits (Telemedicine) Telemedicine appointments via phone, video, or MyChart patient portal, including e-visits for established Family Care patients to communicate symptoms and receive provider responses.
• MyChart Patient Portal Online patient portal enabling access to medical records, test results, appointment scheduling, provider messaging, bill payment, and prescription management.
• Cancer Institute Comprehensive cancer care program including prevention, early detection, genetic testing, treatment, survivorship, and support services at Bend and Redmond locations.
• Sleep Medicine Sleep disorder diagnosis and treatment including sleep studies at locations in Bend and Redmond.
• Rehabilitation Services Physical therapy, occupational therapy, inpatient and outpatient rehabilitation, cardiac rehabilitation, and pulmonary rehabilitation at multiple locations.
• Respiratory Care Pulmonary services including COPD treatment, asthma care, respiratory therapy, pulmonary function testing, and lung disease management.
• Laboratory Services Clinical laboratory testing and diagnostics at multiple outpatient locations throughout the health system.
• Pharmacy Services Community pharmacy and specialty pharmacy services at locations in Bend, Madras, and Prineville.
• Neonatal Intensive Care (NICU) Specialized intensive care for critically ill newborns at St. Charles Bend hospital.
• Sage View Psychiatric Center Inpatient psychiatric services providing acute mental health care.
• Hospice Care End-of-life care services including home hospice and hospice facilities serving patients and families in Bend, Madras, Prineville, and Redmond.
• Family Birthing Centers Labor and delivery services at locations in Bend and Madras, including childbirth education and breastfeeding support.

Quantifiable outcome

• Increased patient intake and procedural throughput without additional staff through WovenX OnDemand GI platform implementation

Named customers1 record

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Three partnerships are on record, tiered core and minor.

• WovenXcoreTechnology or Integration · 20 October 2025WovenX partnered with St. Charles Health System to implement the OnDemand GI platform for gastroenterology virtual visits. The implementation resulted in increased patient intake and procedural throughput without requiring additional staff or operational changes.
• SkanskaminorImplementation/ SI/ Consulting PartnerSkanska USA Building, a construction company with 30 years of experience in Central Oregon, completed the St. Charles Health System Bend Campus ICU Tower Expansion in 2019 and is currently constructing the new St. Charles Cancer Center in Redmond.
• ClearPath Healthcare (formerly Hospice of Redmond)coreStrategic or Co-development PartnerClearPath Healthcare (rebranded from Hospice of Redmond) launched an In-Home Primary Care service and serves as a referral source for St. Charles Health System. The partnership enables St. Charles to refer patients for home-based primary care, hospice, and home health services.

Scale indicators4 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Providence Health & Services: Large Catholic nonprofit health system with extensive Oregon footprint including hospitals in Portland and Medford. Comparable as a multi-hospital regional nonprofit serving Pacific Northwest communities with overlapping specialty service lines.
• OHSU Health: Oregon's only academic health system and largest hospital in Portland metro. Comparable in scope of specialty services but operates at greater scale with research/education mission; represents the destination for complex cases that may out-migrate from St. Charles.
• Adventist Health: Multi-state nonprofit health system with hospitals across the western U.S. including rural Oregon and Washington locations. Comparable nonprofit model with similar rural-hospital and critical access exposure.
• Banner Health: One of the largest nonprofit health systems in the U.S. operating hospitals and clinics across multiple western states. Comparable nonprofit multi-hospital model, though at significantly greater scale and geographic diversification.
• CommonSpirit Health: Large Catholic nonprofit health system formed by the merger of Dignity Health and Catholic Health Initiatives. Comparable nonprofit mission and broad service portfolio including hospitals, clinics, and home health services.

Direct peers

• Asante: Nonprofit health system serving Southern Oregon with three hospitals and extensive outpatient network. Closest geographic and structural peer to St. Charles as a regional nonprofit serving rural/semi-rural Oregon communities.
• PeaceHealth: Nonprofit Catholic health system operating hospitals across Oregon, Washington, and Alaska. Directly comparable multi-hospital nonprofit model; actively hired St. Charles' CFO, signaling overlapping executive talent markets.
• Legacy Health: Oregon-based nonprofit health system operating multiple hospitals and clinics in Portland metro. Comparable multi-site nonprofit structure and similar service line breadth including oncology, cardiology, and behavioral health.
• Samaritan Health Services: Nonprofit regional health system operating five hospitals across Oregon's mid-Willamette Valley and coastal communities. Comparable rural-serving nonprofit model with similar critical access and community hospital mix.

Regional players

• Kaiser Permanente Northwest: Integrated managed care system serving Oregon and Southwest Washington with hospitals and medical offices. Comparable in serving the same regional population but operates a fundamentally different closed-system payer-provider model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/stchealth
• YouTubeyoutube.com/user/StCharlesHealth
• Facebookfacebook.com/104430576291643
• LinkedInlinkedin.com/company/stchealth
• Instagraminstagram.com/stchealth

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments1 record

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about St. Charles Health System