Q-SYS

What Q-SYS does

Q-SYS, a division of QSC LLC founded in Costa Mesa, California in 1968, operates a cloud-manageable audio, video and control (AV&C) Full Stack Platform that originated with the Q-SYS introduction in 2009 and is currently being acquired by Acuity Brands under a definitive agreement announced October 2024. The platform is built on modern, standards-based IT architecture with Intel-based Core processors (ranging from Core Nano to Enterprise Core 5200, plus a virtualized vCore), multimodal I/O, and a software-configurable design, unified under a single Q-SYS Designer Software configuration environment. Core product categories include Q-SYS Core processors, Q-SYS Reflect cloud monitoring and management, VisionSuite AI-driven collaboration (including the VSA-100 AI accelerator acquired via Seervision in 2023), NV/NVM Series network video endpoints, NC Series cameras, RoomSuite collaboration solutions, AcousticDesign and PL Series loudspeakers, MP-M Series mixers, QIO Series I/O expanders, SPA-Q and MPA-Q network amplifiers, NS Series switches, and Touchscreen Controllers. Q-SYS Reflect, which is offered as a tiered subscription service, monitors connected systems across 35+ countries.

The company serves corporate and enterprise (collaboration and conference rooms), education (auditoriums, lecture halls), hospitality (hotels, restaurants, resorts), entertainment and venues (stadiums, theaters, theme parks), government, healthcare, and transportation (airports, cruise ships with DNV Type Approval). Notable customers include Microsoft Experience Center One, Hard Rock International, Royal Caribbean, Topgolf, British Museum, Disneyland Paris (Imagineria), Resorts World Las Vegas (2,000+ endpoints across 3,500+ rooms), Miami's New World Center, Fort Lauderdale Hollywood International Airport, and Churchill Downs (1M+ sq. ft., 650 amplifier loads). The company's GTM motion combines enterprise direct sales, regional exclusive distributors (Concept Associates in Malaysia, SAMASOUND in South Korea, Prase in Italy, TAG in Australia, SDS in Switzerland), authorized dealer networks, and certified system integrators, supported by seven global Experience Centers for demonstrations and training.

Q-SYS revenue is generated through a mix of hardware sales (processors, amplifiers, loudspeakers, cameras, video endpoints, I/O expanders), recurring software subscriptions (Q-SYS Reflect tiered offerings), and professional services for complex deployments and training. Pricing is primarily quote-based for enterprise solutions. The business has demonstrated sustained expansion activity including new country launches in Europe, new product categories such as NVM Series and RoomSuite, strategic channel appointments, the Seervision AI acquisition, and senior leadership hires (CTO Christopher Jaynes, CDO Jason Shangkuan) emphasizing software, AI/ML, and digital capabilities, although no revenue figures are publicly disclosed.

Name

Q-SYS

Legal name

QSC LLC

Website

https://qsys.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Q-SYS, a division of QSC LLC (announced to be acquired by Acuity Brands in October 2024), provides a cloud-manageable audio, video, and control Full Stack Platform for enterprise, education, hospitality, entertainment, government, and transportation markets across 25+ countries, distributing through direct sales, exclusive regional distributors, and certified system integrators worldwide.

Ownership category

akta.pro rank

Product category

Professional Audio Video Control Systems

NAICS

Audio and Video Equipment Manufacturing (334310), Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372), Computer Communications Equipment (3576)

akta.pro primary industry

Cloud PBX & Hosted Telephony (HDAIAHAB)

akta.pro secondary industries

Remote Review, Approval & Dailies (screening, annotations, version compare) (MPAHANAB), Model Development & Training Platforms (AutoML, Notebooks, Feature Stores) (HDAEANAB), Remote Workstations & Virtual Desktops for Media (GPU VDI, secure access) (MPAHANAE)

Keywords

• Audio video control platform
• Cloud AV management
• Unified communications solutions
• Professional audio systems
• AV collaboration hardware

Headquarters

HQ city

Costa Mesa

HQ country

United States

HQ region

North America

Offices11 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Technology or R&D, Personnel, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Hardware Products: Sale of AV hardware including Q-SYS Core processors, amplifiers (CX Series, SPA Series, DPA-Q, MP-A), loudspeakers (AcousticDesign, PL Series, WideLine, K Series), network cameras (NC Series), NV Series video endpoints, QIO Series I/O expanders, and peripherals.
2. Software Subscriptions: Q-SYS Reflect cloud-based monitoring and management platform offered as subscription service with tiered features. Q-SYS Core and amplifier products include software licenses for various feature sets.
3. Professional Services: Q-SYS Professional Services for complex installations and deployments, training programs, and technical support services.
4. MP-M Series Mixers: Fixed-architecture mixer/processors for business music and paging applications, sold with associated wall controllers (MP-MFC) and companion apps (MP Install, MP Manage).

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels10 records

Core offering

Q-SYS designs, manufactures, and sells a cloud-manageable audio, video and control (AV&C) Full Stack Platform built on modern IT architecture for enterprise and commercial deployments. The offering comprises AV Core processors, network video endpoints, cameras, loudspeakers, amplifiers, mixers, and touchscreen controllers, complemented by Q-SYS Designer configuration software and the Q-SYS Reflect cloud monitoring/management subscription, with certified integrations for Microsoft Teams, Google Meet, and Zoom Rooms.

Product overview

Q-SYS is a cloud-manageable audio, video and control (AV&C) Full Stack Platform built on modern IT architecture principles. The platform comprises Core processors (Core Nano through Enterprise Core 5200), Q-SYS Designer Software configuration tools, VisionSuite AI-driven collaboration suite (including VSA-100 AI accelerator), NV/NVM Series network video endpoints, NC Series cameras, RoomSuite collaboration solutions, AcousticDesign and PL Series loudspeakers, MP-M Series business music/paging mixers with MP-MFC controllers, QIO Series I/O expanders, SPA-Q/MPA-Q network amplifiers, NS Series switches, Touchscreen Controllers, and cloud-based Q-SYS Reflect monitoring. The platform integrates AI capabilities through Seervision's camera automation (acquired 2023) for autonomous presenter tracking and computer vision, with certifications for Microsoft Teams, Google Meet, and Zoom Rooms. Q-SYS Reflect API enables integration with IT management platforms like ServiceNow.

Differentiator

Problem solved

Functional benefit

Brands

• Q-SYS Reflect: Cloud-based monitoring and management platform for Q-SYS systems
• Q-SYS VisionSuite
• Q-SYS Designer Software
• AcousticDesign Series
• MP-M Series
• PL Series
• NV Series
• QIO Series

Products and services

• Q-SYS Full Stack AV Platform A cloud-manageable audio, video and control (AV&C) Full Stack Platform built on modern IT architecture, delivering unified audio, video and control processing for enterprise deployments. Sold to system integrators and enterprise customers.
• Q-SYS Core Processors Network processors including Core Nano, Core 1000, Core 250i, Core 500i, Core 4000, Core 5200 Enterprise Core, Core 610, and Core 24f providing audio, video and control processing for Q-SYS systems. Sold to enterprise AV integrators.
• Q-SYS Designer Software Configuration and design software for programming Q-SYS systems. Version 10.3 introduced Q-SYS Connect, Voice Activity Detector audio component and new Core and amplifier support. Sold to system integrators and end users.
• Q-SYS Reflect Cloud-based monitoring and management platform providing real-time health monitoring, reliability reports, map views, system hierarchies, and customizable alerts for Q-SYS systems. Offered as a tiered subscription service for enterprise customers.
• Q-SYS VisionSuite AI-driven intelligent collaboration suite featuring presenter tracking, multi-camera switching, and participant camera framing. Includes VSA-100 AI accelerator and is certified for Microsoft Teams and Google Meet. Sold to enterprise collaboration customers.
• Q-SYS VisionSuite VSA-100 AI Accelerator AI accelerator hardware that brings AI-driven room automation and dynamic, autonomous camera framing for high-impact collaboration spaces. Sold through Q-SYS channel.
• Q-SYS RoomSuite Collaboration portfolio including RoomSuite Collaboration Bar (Windows-based Teams Rooms device), RoomSuite Modular Systems for medium-to-large spaces, and Q-SYS Scheduling Panel. Sold to enterprise workplace customers.
• Q-SYS NV Series Network video endpoints including NV-32-H (multi-stream video endpoint), NV-21-HU (compact dual-channel endpoint), and NV-1-H-WE (wallplate encoder) for video distribution across Q-SYS systems.
• Q-SYS NVM Series Video endpoints for high-quality, low-bandwidth network video distribution purpose-built for large scale deployments across hospitality, entertainment, collaboration, and government sectors.
• Q-SYS NC Series Cameras Network cameras including NC-90 (next-gen ePTZ camera with onboard AI), NC-Pro15x, NC-90-G2 and NC-Pro15x network cameras built for the Q-SYS Full Stack AV Platform.
• AcousticDesign Series Loudspeaker series including ceiling mount (AD-C4T-ZB, AD-C6T-ZB), surface mount, pendant (AD-P.HALO), subwoofers, and large-format ceiling loudspeakers with consistent tonal characteristics across the portfolio.
• PL Series Performance installation loudspeakers including line array, point source, subwoofer, and PL-CA full-range coaxial loudspeakers (5-inch to 15-inch models). Weatherized enclosures with IP54 rating.
• MP-M Series Music and paging mixers with fixed architecture for retail and hotel applications. Includes MP-M40 (8 inputs, 6 outputs) and MP-M80 (16 inputs, 10 outputs) models with companion apps (MP Install, MP Manage).
• MP-MFC Controller Wall-mounted controller for MP-M Series mixers enabling zone level control, source selection, and scene recall with 128x128 pixel display.
• MP-A Series Amplifiers Zone amplifiers for fixed installations in business music and paging applications, complementing the MP-M mixer series.
• QIO Series Network I/O expanders including QIO-FLEX4A (audio and control I/O with GPIO and RS232), QIO-LVR4 (contact closure relays), QIO-AES8x8 (8x8 AES3 digital audio), and QIO-TEL2 (PSTN telephony).
• SPA-Q Series Network amplifiers suitable for smaller spaces, including SPAQ 100-2f (2-channel x 60W) and SPAQ 200-4f (4-channel x 60W) with bidirectional GPIO and onboard software-definable flex channels.
• MPA-Q Series Network Amplifiers Network amplifiers for hospitality and entertainment applications, part of the Q-SYS platform expansion.
• NS Series Gen 2 Network Switches Network switches for Q-SYS systems, expanded in Gen 2 for enhanced networking solutions.
• Q-SYS Touchscreen Controllers Touch screen controllers including TSC-3, TSC-8, and TSC-G3 Series Gen 3 touchscreen for Q-SYS Control engine and User Control Interface (UCI) display.
• Q-SYS vCore First virtualized processor for Q-SYS, enabling integrators and end users to use their own compute device for Q-SYS Control capabilities, automation, and remote monitoring.
• Q-SYS UC Compute Bundle Bundled solution with Lenovo ThinkSmart Core and ThinkSmart Controller certified for Microsoft Teams Rooms, streamlining design and deployment of high-impact spaces.
• Seervision AI Camera Automation AI-driven camera automation software acquired by Q-SYS in 2023, providing multi-camera control with machine learning and predictive motion models for automatic presenter tracking.

Quantifiable outcome

• Reduced design complexity and accelerated deployment for large-scale video systems with NVM Series
• +1 more outcomes

Named customers10 records

Segments10 records

Ideal customer profiles7 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability8 records

Feature6 records

Partnerships

18 partnerships are on record, tiered regional and core.

• Distech ControlsregionalStrategic or Co-development Partner · 9 December 2025QSC to offer intelligent building management solutions with Distech Controls in India, enabling QSC India to engage in product sales, market development, trainings and technical support. Distech Controls delivers open-protocol controllers, sensors, and software (Eclypse Facilities) for HVAC, energy, lighting optimization.
• SDSregionalChannel Partner/ Reseller/ Distributor · 21 February 2025Strengthened partnership with SDS for Swiss market. QSC expanded Switzerland operations with new office in Zurich, with SDS continuing as long-standing local distributor.
• Microsoft Device Ecosystem Platform (MDEP)coreTechnology or Integration · 15 October 2024QSC joined Microsoft's Device Ecosystem Platform (MDEP), strengthening collaboration with Microsoft and enabling tighter integration for organizations deploying Q-SYS solutions at scale with Teams certification.
• TAGregionalChannel Partner/ Reseller/ Distributor · 18 September 2024Dedicated Q-SYS Australia team built by TAG to support growth in Australia. Widely recognized as premier AV systems distributor with exceptional technical capabilities.
• Microsoft TeamscoreTechnology or Integration · 12 June 2024Q-SYS VisionSuite certified for Microsoft Teams. Q-SYS Core processors, VisionSuite VSA-100 AI accelerator, NC Series cameras, and networked microphones all certified for Teams. Enables spatial audio support for Teams Rooms.
• Zoom RoomscoreTechnology or Integration · 25 March 2024Q-SYS Control for Zoom Rooms App enables third-party room controls using Q-SYS UCI on Zoom Rooms controller consoles, with two-way control for displays, lighting, shades, and HVAC.
• Google MeetcoreTechnology or Integration · 30 January 2024Q-SYS VisionSuite certified for Google Meet, joining Q-SYS Core processors, NC Series cameras, and networked microphones on the certified list. VisionSuite adds presenter tracking and participant camera switching to Google Meet.
• ServiceNowcoreTechnology or Integration · 20 January 2024New integration with ServiceNow to bridge AV and IT workflows. Q-SYS Reflect application integrates AV system data into ServiceNow AI Platform for automated data flow, faster response times, and improved user support. Available in ServiceNow Store.
• Concept AssociatesregionalChannel Partner/ Reseller/ Distributor · 4 December 2023Appointed as sole distributor of Q-SYS portfolio in Malaysia effective November 4, 2025. Local expertise and professionalism combined with intensive training and comprehensive pre/post-sales support.
• SennheisercoreTechnology or Integration · 13 November 2023Integration with Sennheiser TeamConnect Ceiling 2 (TCC2) beamforming microphone array for spatial audio support in Microsoft Teams Rooms, delivering crystal-clear audio with voice positioning.
• SAMASOUND Inc.regionalChannel Partner/ Reseller/ Distributor · 13 November 2023Appointed as exclusive distributor of Q-SYS portfolio in South Korea effective November 1, 2025. Nationwide coverage enhances support from technical assistance to after-sales service and training.
• Prase Media TechnologiesregionalChannel Partner/ Reseller/ Distributor · 20 September 2023Appointed as exclusive Italian distributor for Q-SYS portfolio commencing October 15, 2023. Widely recognized as one of the premier systems distributors in Europe with acknowledged technical capability.
• SeervisioncoreStrategic or Co-development Partner · 12 June 2023Acquired Swiss-based Seervision, an industry pioneer in AI-driven camera automation software. Seervision's technology combines multi-camera control with real-time optimization, machine learning, and predictive motion models for automated presenter tracking. Completed August 3, 2023.
• LenovocoreTechnology or Integration · 22 May 2023Collaboration to deliver complete UC solutions by bundling Lenovo room compute solutions (ThinkSmart Core, ThinkSmart Controller) with Q-SYS audio, video and control. UC Compute Bundle certified for Microsoft Teams.
• Hibino IntersoundregionalChannel Partner/ Reseller/ Distributor · 20 October 2022Appointed as authorized dealer for Q-SYS cloud-manageable audio, video and control platform and QSC Pro Audio products in Japan.
• Q-SYS Technology Partner ProgramcoreTechnology or Integration · 1 June 2022Technology Partner Program enabling software and hardware partners to create market-ready solutions integrated with Q-SYS Platform. Partners receive certification/validation, development support, marketing resources, and training.
• Google Meet Hardware EcosystemcoreTechnology or Integration · 21 March 2022Q-SYS Control solutions for Google Meet bring Q-SYS UCI to Google Meet-supported controller consoles. Google Cloud certified Q-SYS video capabilities with automatic switching for multiple Q-SYS conference cameras.
• dcinexregionalImplementation/ SI/ Consulting Partner · 25 June 2013Service partner agreement for QSC Cinema products across European continent and United Kingdom. dcinex provides centralized customer telephone support and advance replacement/repair services.

Scale indicators10 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• Poly (HP):
• Harman Professional (AMX): Harman Professional (parent Samsung) offers AMX control systems, BSS signal processing, Crown amplifiers, JBL Professional loudspeakers, and SVSI video distribution. It competes broadly with Q-SYS in installed AV across enterprise, hospitality, and venues while leveraging Samsung's enterprise distribution.

Direct peers

• Crestron Electronics: Crestron is the largest independent pro AV control and UC platform provider, offering audio/video/control processors (CP3, NVX), touch panels, and Crestron Flex UC solutions certified for Microsoft Teams, Zoom, and Google Meet—directly competing with Q-SYS's Full Stack AV Platform across enterprise, education, hospitality, and government verticals.
• Extron Electronics: Extron is a leading manufacturer of AV signal processing, distribution, and control systems (IP Link Pro, NAV, DTP) widely deployed in enterprise and education. It overlaps with Q-SYS in AV switching, extension, and room control, though Q-SYS differentiates through deeper UC certification and AI-driven automation.
• Biamp Systems: Biamp provides commercial audio processing (Tesira), networked amplifiers, and conference solutions (Parlé, Devio) certified for major UC platforms. It competes most directly with Q-SYS in installed audio, paging, and UC collaboration spaces across corporate, education, and hospitality.

Emerging players

• Logitech: Logitech's Rally Bar, Room Solutions, and Logitech Sync platform are leading UC room appliances certified for Teams, Zoom, and Google Meet. While more appliance-centric than Q-SYS, it competes for the same enterprise collaboration budgets, particularly in smaller rooms.
• Bose Professional: Bose Professional provides installed audio (EdgeMax, ControlSpace), conferencing solutions (Bose Videobar, ES1), and UC-certified products. It is a partial competitor in commercial audio and conferencing with growing presence in UC rooms adjacent to Q-SYS deployments.
• Shure Incorporated: Shure expanded from microphones (MXA, Microflex) into full conferencing solutions (Stem, IntelliMix Room) with Teams/Zoom certification. It competes with Q-SYS's networked microphones and room audio processing and is a Q-SYS integration partner (TeamConnect Ceiling 2) but is increasingly a direct competitor in UC rooms.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/QSYS_AVC
• YouTubeyoutube.com/channel/UCC3L6TSFn-sil49ng6ZjXhw
• Facebookfacebook.com/thisisqsys
• LinkedInlinkedin.com/company/qsc-audio-products-llc
• Instagraminstagram.com/qscaudio
• TikToktiktok.com/@qscaudio

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles20 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Q-SYS