Arena Group

What Arena Group does

Arena Group Limited is a UK-based workplace technology company operating as part of Xerox Business Solutions. Founded in 1991 and headquartered in Uxbridge, the company employs 251-500 people and provides managed print services, document management, IT services, digital workflow automation, business communications, and production print to enterprise and public sector clients across the United Kingdom. Its proprietary mstore platform is the central digital asset, offering bespoke document management with deep integrations into automotive dealer management systems (KeyLoop, CDK Drive, Rev 8), complemented by Digital Mail, Digital Sign In with the Spaces desk-booking module, and Digital Accounts Payable. The technical foundation rests on Xerox ConnectKey Technology, Xerox Workflow Central Platform, and Xerox Workplace Cloud/Suite, with CareAR augmented reality remote support integrated into ServiceNow for service delivery. Security is embedded via the Xerox Printer Security Audit Service, McAfee whitelisting, and SIEM integrations.

Revenue is generated through multi-year managed services contracts (managed print, managed IT, document management subscriptions) and hardware sales of Xerox production and office devices (Versant, PrimeLink, iGen, multifunction printers). Pricing is quote-based and tailored to customer fleet size and requirements rather than published tiers. The go-to-market is sales-led direct engagement targeting UK enterprises across verticals including automotive dealerships, financial services, public sector, education, legal, logistics, and charity, with case-study evidence showing measurable outcomes such as ROI exceeding £300k over 7 years (Soper BMW) and £120k in annual paper-related cost savings (Vertu Motors). As a Xerox subsidiary, the company combines local UK service and account management with the technology backing and channel reach of the global Xerox organization.

Name

Arena Group

Legal name

Arena Group Limited

Website

https://arenagroup.net

Company type

Private

Founded year

1906

Operating status

Operating

Headcount range

251–500 employees

Short description

Arena Group Limited is a UK workplace technology provider and Xerox Business Solutions subsidiary offering managed print services, document management, IT services, and digital workflow automation to enterprise and public sector clients across multiple verticals.

Ownership category

akta.pro rank

Product category

Managed Print and Document Management Services

NAICS

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Workplace Technology & Smart Office Support (Room Booking Systems, IT/AV Liaison) (IMAIALAK)

akta.pro secondary industries

Workplace & Office Support Services (Reception/Mailroom/Porterage/Helpdesk) (IMAIAAAD), Enterprise Architecture & IT Operating Model (BPAHAEAB)

Keywords

• Managed print services
• Document management software
• IT managed services
• Workplace technology solutions
• Digital mailroom services

Headquarters

HQ city

Wakefield

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Managed Print Services: Ongoing management and optimization of print infrastructure including device management, supplies, maintenance, and security. Revenue generated through service contracts and consumables.
2. IT Services: Managed IT services including modern workplace, intelligent networking, dynamic infrastructure, and advanced security. Delivered as ongoing managed services.
3. Digital Services: Document management, digital mailroom, digital sign-in, and workflow automation solutions. May include software licensing and professional services for implementation.
4. Hardware Sales: Sale of printers, multifunction devices, and related hardware as part of managed service engagements or standalone purchases.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Arena Group provides workplace technology solutions to UK businesses, including managed print services, document management software (mstore), digital mailroom, digital sign-in, IT managed services, and business communications. The company operates as part of Xerox Business Solutions, combining global Xerox technology backing with local UK sales and support. Core offerings are delivered as managed services and technology solutions across automotive, public sector, financial services, legal, education, and logistics sectors.

Product overview

Arena Group (UK) operates as a workplace technology partner under the Xerox Business Solutions family, offering a comprehensive portfolio of managed services and technology solutions. The core offering centers on Managed Print Services and mstore document management platform, complemented by Digital Mail, Digital Sign In, and the Spaces desk booking add-on. These are unified through the Xerox Workflow Central Platform for workflow automation and Xerox Workplace Cloud/Suite for print management. The company provides end-to-end workplace technology including IT services, business communications, and production print solutions through Xerox hardware (Versant, PrimeLink, iGen presses) with Xerox ConnectKey Technology enabling MFDs as digital workplace hubs. Security is embedded through the Xerox Printer Security Audit Service and zero-trust principles.

Differentiator

Problem solved

Functional benefit

Brands

• mstore: Digital document management platform for automotive sector
• Spaces
• CareAR

Products and services

• mstore Document Management Platform Document management platform that digitizes paper-heavy processes, stores documents, validates against databases, and integrates with dealer management systems. Used across automotive, legal, logistics, financial services, and charity sectors.
• Managed Print Services End-to-end management and optimization of print infrastructure including device provision, maintenance, analytics, workflow automation, content management, security solutions, and print infrastructure optimization delivered as a managed service.
• Digital Mail Digital mailroom and hybrid mail services that distribute digital copies of physical mail through batched scanning and automation software, enabling remote workers to receive and send mail from anywhere.
• Digital Sign In with Spaces Contactless visitor and staff management system with real-time evacuation reports, desk and meeting room booking, capacity alerts, and GDPR-compliant data handling for hybrid workplaces.
• Xerox Workflow Central Platform Cloud-based workflow automation platform that converts files into usable formats, automates document tasks, and provides seamless access from any PC, mobile device, and MFD.
• CareAR Remote Support Augmented reality remote support platform for printer maintenance and IT support, integrated with ServiceNow for seamless support ticket management.
• Managed IT Services Managed IT services covering modern workplace, intelligent networking, dynamic infrastructure, and advanced security delivered as ongoing managed services.
• Voice and Collaboration Communications Voice, collaboration, and display communication solutions for business environments, supporting unified communications and workplace connectivity.
• XMPie Variable Data Printing Variable data printing solution for personalized marketing collateral and communications.
• Digital Accounts Payable Digital accounts payable automation service for invoice processing, approval workflows, and payment processing.
• Xerox Services for Healthcare Vertical-specific digital services tailored for healthcare organizations including document management and workflow automation.

Quantifiable outcome

• Clients report ROI exceeding £300,000 over 7 years through reduced storage costs, improved productivity, and compliance benefits (Soper BMW case study)
• +3 more outcomes

Named customers8 records

Segments8 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability9 records

Feature5 records

Partnerships

One partnership is on record.

• KeyLoop (DMS Integration)coreTechnology or IntegrationKeyLoop DMS (Dealer Management System) integration with Arena's mstore document management platform, preventing double keying of data and creating greater visibility in automotive dealership operations.

Scale indicators4 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• Xerox Holdings Corporation: Arena's parent company and a global incumbent in managed print services, document technology, and IT services. Xerox provides the core technology stack (ConnectKey, Workplace Cloud, Versant/PrimeLink presses) that Arena resells and integrates, making Xerox both enabler and broad competitive incumbent in the same space.
• HP Inc. Global OEM and managed print/services provider through HP Managed Print Services and HP Amplify. Directly competes with Arena for UK enterprise and SMB print fleet and document workflow deals, with a broader hardware/software portfolio.
• Computacenter: Larger UK-headquartered IT managed services and infrastructure provider. Competes with Arena's IT services arm (managed IT, networking, security, data center) for UK enterprise digital transformation and workplace technology contracts at higher scale.
• SCC: Major European IT services and managed print provider headquartered in the UK. SCC's broad portfolio of workplace technology, managed services, and document solutions makes it a competitor for large UK enterprise deals that Arena also targets.

Direct peers

• Ricoh UK: Direct competitor in UK managed print services, document management, and workplace technology. Ricoh offers a comparable stack of MPS, workflow automation, and IT services to UK enterprise and mid-market customers, often bidding against Arena.
• Konica Minolta Business Solutions (UK): Direct peer in UK managed print, production print, and document workflow services. Konica Minolta's bizhub and Workplace Hub offerings overlap closely with Arena's MPS and digital services portfolio for similar enterprise customers.
• Canon UK: Direct competitor offering managed print services, document management, and production print hardware to UK enterprise customers. Canon's imageRUNNER ADVANCE and Therefore/uniFLOW platforms compete head-to-head with Arena's Xerox-based offerings.
• Lexmark (Lexmark International): Direct peer in managed print and document workflow solutions. Lexmark's MPS and Optra workflow platform overlap with Arena's mstore and MPS portfolio, serving similar enterprise and mid-market UK customers.
• Kyocera Document Solutions UK: Direct peer in managed print and document solutions for UK businesses. Kyocera's ECOSYS hardware and managed services offering competes for similar MPS deals as Arena, particularly in mid-market and public sector.

Emerging players

• DocuWare: Cloud-native document management and workflow automation software provider competing with Arena's mstore platform. DocuWare's pure-play SaaS DMS approach offers an alternative to Arena's Xerox-integrated, automotive-vertical-specialized stack.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/arena-group-uk

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Arena Group