Via.com
Via.com is an India-headquartered online travel agency operating a B2B2C platform that distributes flights, hotels, holidays, bus, forex, cabs, and cruises to over 100,000 travel agents, 5,000+ corporates, and millions of consumers across South/Southeast Asia and the Middle East.
- Company typePrivate
- Founded2007
- HeadquartersBangalore, India
- Headcount501–1,000
- GTM typeB2B and B2C
- OfferingDigital Commerce or Content
What Via.com does
Via.com, operated by EBIX Travels Private Limited (formerly FlightRaja Travels Private Limited), is an India-headquartered online travel agency and distribution platform founded in 2006/2007 in Bangalore. The company operates a B2B2C model combining a consumer-facing portal (in.via.com) and mobile applications with a B2B agent network of over 100,000 travel agents and tour operators across 2,600+ cities, plus a corporate travel management platform (corp.via.com) serving 5,000+ corporates and 7,000+ SMEs. Core products span flight, hotel, holiday package, bus, forex, cab, and cruise bookings, distributed through proprietary platforms integrated with global GDS systems (Galileo, Amadeus, Sabre) and 30+ hotel channel managers.
Via's technology stack is a cloud-based, multi-channel platform supporting web, iOS, Android, and Windows clients, a centralized 24-hour customer service operation, and a white-label API enabling agents to issue tickets through their own websites. The platform aggregates 10,000+ suppliers and is differentiated by the Via Hotel Card distribution mechanism, which monetizes unsold hotel inventory through 75,000+ physical retail outlets in smaller Indian markets without brand dilution. The company has expanded internationally with offices in the Philippines, Indonesia, Singapore, UAE, Thailand, Oman, Hong Kong, and Saudi Arabia.
Revenue is generated through four streams: transaction and booking fees paid by agents and consumers, supplier commissions from airlines/hotels/transport operators, corporate travel management service fees, and Via Hotel Card advance payments from hoteliers. Pricing is dynamic and quote-based across consumer products, with subscription-based agent registration for the B2B channel. The company was venture-backed by Sequoia Capital India ($10M, 2007), NEA-IndoUS Ventures ($5M, 2007), and Peak XV Partners/Kalaari/NEA/WestBridge across subsequent rounds, with public plans (unconfirmed closing) to raise up to $100M for global expansion in 2010-2011.
Via.com firmographics
Firmographics- Name
- Via.com
- Legal name
- EBIX Travels Private Limited
- Website
- https://via.com
- Company type
- Private
- Founded year
- 2007
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Via.com is an India-headquartered online travel agency operating a B2B2C platform that distributes flights, hotels, holidays, bus, forex, cabs, and cruises to over 100,000 travel agents, 5,000+ corporates, and millions of consumers across South/Southeast Asia and the Middle East.
- Ownership category
- akta.pro rank
Via.com industry classification
Industry- Product category
- Online Travel Agency
- NAICS
- Travel Agencies (561510), Travel Agencies (56151), Other Travel Arrangement and Reservation Services (56159), Tour Operators (56152)
- SIC
- Transportation Services (4700)
- akta.pro primary industry
- Online Booking & Reservation Platforms (B2B/B2C) (THALAMAA)
- akta.pro secondary industries
- Air Travel Booking Platforms (Flights) (BPAMAIAB), Corporate Travel Booking Platforms (Online Booking Tools/SME) (THALAFAI), Online Booking Tools (OBT) & Corporate Booking UX (THALAGAD), Online/Hybrid Corporate Travel Agencies (Self-Booking + Support) (THAKACAB), Corporate Travel & Expense Booking Platforms (BPAMAIAI), Package Travel & Dynamic Packaging Marketplaces (Flight+Hotel+Car) (THALAFAH), Corporate Travel & Expense (T&E) Management Platforms (THAKANAA)
Keywords
Where Via.com is headquartered
LocationHeadquarters
- HQ city
- Bangalore
- HQ country
- India
- HQ region
- Asia
Offices10 records
Markets served
Via.com business model
Business model- GTM type
- B2B and B2C
- Offering type
- Digital Commerce or Content
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Transaction / Booking Fees: Via earns commissions and transaction fees on each booking made through its platform by travel agents and end consumers. Agents pay registration fees and transaction fees while Via also charges listing fees for certain listings.
- Commission from Suppliers (Airlines, Hotels, Bus Operators): Via receives commissions from airlines, hotels, and transport operators for bookings facilitated through its platform. The platform aggregates demand to secure better buying terms from suppliers.
- Corporate Travel Management Services: Dedicated corporate travel management services helping corporate clients manage travel needs. Revenue generated from service fees and negotiated corporate rates.
- Via Hotel Cards / Unsold Inventory Solutions: Hotel partners purchase Via Hotel Cards to sell unsold inventory through Via's network of 75,000+ retail outlets, generating revenue through guaranteed advance payments from hotels.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Consumer flight fares vary by route, airline, and booking timing |
| Unit Pricing | Pay-as-you-go | Hotel booking prices vary by property, dates, and room type |
| Unit Pricing | Pay-as-you-go | Holiday packages priced per person based on destination and package type |
| Subscription | Annual | Travel Agent B2B Registration Fee |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels9 records
Via.com product offering
Product offeringCore offering
Via.com operates a cloud-based online travel agency platform that aggregates flights, hotels, holiday packages, bus tickets, forex, cab bookings, and cruise reservations from 10,000+ suppliers. It distributes these products directly to consumers via its website and mobile app and indirectly through a B2B network of more than 100,000 travel agents and tour operators using Viaworld.in, alongside a corporate travel management practice for enterprise clients.
Product overview
Via.com (operated by EBIX Travels Private Limited, formerly FlightRaja Travels Private Limited) is an online travel agency and travel technology platform offering a comprehensive suite of travel and hospitality booking services. The platform operates on a B2C and B2B model through multiple channels: a consumer-facing portal (in.via.com) for direct bookings, the Via Agent B2B platform (viaworld.in) for travel agents with GDS connectivity, a corporate travel solution (corp.via.com) for enterprise clients, and a hotel extranet (hotels.via.com/viakeys) for hoteliers. The core product portfolio includes Flights, Hotels, Holiday Packages, Bus Tickets, Forex, Cabs, and Cruise bookings, distributed across websites, mobile apps, and APIs to over 100,000 travel partners across 2,600+ cities.
Differentiator
Problem solved
Functional benefit
Brands
- Via Hotel Extranet (Viakeys): Hotel partner management and channel management platform for hoteliers
- Via Corporate
- Via Agent
Products and services
- Flight Tickets Search, comparison, and booking platform for domestic and international air tickets across multiple full-service and low-cost carriers, with dynamic fares sourced from GDS integrations.
- Hotel Booking Online hotel reservation platform offering 1,000+ rated properties from budget hotels to luxury resorts across domestic and international destinations.
- Holiday Packages Pre-packaged and customizable holiday bundles combining flights, hotels, and sightseeing activities for domestic destinations (Rajasthan, Kerala, Goa, Kashmir, Himachal, Northeast, Leh, Andaman) and international destinations (Maldives, Switzerland, Dubai, Sri Lanka, Singapore, Thailand, Malaysia, Europe, USA, Australia, Africa).
- Bus Tickets Online bus ticket booking across multiple operators including Volvo and luxury buses for intercity travel throughout India.
- Forex Foreign exchange service allowing customers to purchase currency for overseas trips.
- Cab Bookings Local and outstation car rental booking service providing transportation solutions for travel needs.
- Cruise Bookings International cruise package booking service accepting inquiries through an online form.
- Via Agent (B2B Travel Agent Platform) B2B platform providing travel agents, ticketing agencies, and tour operators access to Via's booking infrastructure including GDS connectivity for instant ticket issuance across all domestic airlines.
- Via Corporate (Enterprise Travel Management) Corporate travel management platform offering businesses flight and hotel bookings under the Corporate Platinum Program, with dedicated support for MICE operations and group travel, plus expense and invoicing management.
- Via Hotel Card (ViaKeys) B2B hotel distribution tool enabling hoteliers to sell unsold inventory through Via's network of 75,000+ retail outlets without brand dilution, with hotels selecting price buckets and receiving guaranteed advance payments.
- Via Mobile App Mobile application for iOS, Android, and Windows enabling on-the-go booking of flights, hotels, holidays, bus, forex, cabs, and cruises with app-exclusive discounts.
Quantifiable outcome
- 300% surge in international flight bookings per quarter
- +4 more outcomes
Companies that use Via.com
Customer profileNamed customers3 records
Segments4 records
Ideal customer profiles4 records
Via.com technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration3 records
Feature5 records
Via.com partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core and minor.
- Tiger Airways SingaporecoreVia entered into an exclusive strategic alliance with Tiger Airways Singapore, one of Asia's leading low-cost carriers. This partnership enabled Via to offer Tiger Airways flights across its platform in India, Philippines, and Indonesia markets.
- Multiple Hotel Channel ManagerscoreVia integrates with numerous hotel channel managers and property management systems including AxisRooms, EaseRoom, STAAH, Rategain, Roomito, AsiaTech, Reznext, NidaRooms, HotelLinkSolutions, Avishm, OTASWITCH, SFConnect, Resavenue, Tripvilla Properties, FairCloud, Maximojo, iManageMyHotel, Prodis, FastrackBooking, HotelLauncher, BusyRooms, EGlobe, WebCRS, EzeeTech, Instaconnect, WealthyWalker, RateTiger, Sunglowsys, SAASARO, Sanyukt, and others for hotel inventory distribution.
- Airline GDS Systems (Galileo, Amadeus, Sabre)coreVia's platform integrates with Global Distribution Systems including Galileo, Amadeus, and Sabre, enabling real-time flight search, booking, and ticket issuance across multiple airlines.
- IndusInd InsuranceminorIndusInd Insurance partners with Via to offer travel insurance products integrated into the booking flow, with co-marketing banners on the Via website.
- Smile FoundationminorVia partners with Smile Foundation for charitable donations and CSR initiatives, with a donation link featured on the Via website.
Scale indicators10 records
Recent moves6 records
Expansion highlights6 records
Via.com competitors and assessment
Company assessmentBroad incumbents
- Agoda: Asia-focused online hotel booking platform (part of Booking Holdings). A broad incumbent competitor specifically in the hotel vertical where Via competes, with strong Asian market presence and supplier relationships.
- Expedia: Global OTA and travel platform offering flights, hotels, car rentals, cruises, and activities. A broad incumbent competitor with global scale that competes with Via in international travel and corporate segments.
- Booking.com: Global OTA leader (part of Booking Holdings) with strong presence in India and Southeast Asia. A broad incumbent in the same travel booking space, with far greater scale, technology, and supplier inventory.
- Thomas Cook India: Established Indian travel and financial services company with strong corporate travel, leisure holidays, and MICE operations. Competes with Via in the corporate travel and holiday package segments with greater brand heritage.
Direct peers
- Yatra: India-focused OTA offering flights, hotels, holiday packages, and corporate travel management. Directly competes with Via in the Indian consumer and corporate travel market, with a publicly listed parent (Yatra Online).
- MakeMyTrip: India's largest online travel agency, publicly listed on Nasdaq, offering flights, hotels, holidays, and bus bookings across B2C and corporate segments. Direct competitor to Via across nearly all verticals, with significantly greater scale, capital, and brand recognition.
- Cleartrip: Indian OTA owned by Flipkart (Walmart), offering flights, hotels, trains, and activities. A direct competitor to Via's B2C platform, with strong technology investment and access to Flipkart's massive customer base.
- Goibibo: Indian OTA merged with MakeMyTrip, focused on budget travelers and value hotels. Competitor to Via in the same low-cost Indian consumer travel segment, with overlapping supplier relationships and product mix.
Emerging players
- OYO Rooms: India-based travel and hotel booking platform that has expanded into multiple travel verticals. A direct competitor to Via in the Indian online travel market, with deep capital backing from SoftBank and aggressive pricing strategies.
- Traveloka: Leading Southeast Asia OTA operating across Indonesia, Philippines, Vietnam, Thailand, Malaysia, Singapore, and Australia — directly overlapping with Via's Asian footprint. A more recent, tech-forward competitor in the markets where Via has expanded.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Via.com social profiles
Digital presenceVia.com compliance and trust
Trust signalCompliance1 record
Via.com financial estimates
Financial estimateRevenue estimate
Valuation estimate
Via.com leadership team
Management profileNumber of profiles
Profiles8 records
Via.com subsidiaries and ownership
Company hierarchySubsidiaries1 record
Via.com funding detail
Funding detailFunding overview
Funding rounds3 records
Investors4 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Via.com M&A and investment
M&A and investmentM&A2 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Via.com
What does Via.com do?
Via.com operates a cloud-based online travel agency platform that aggregates flights, hotels, holiday packages, bus tickets, forex, cab bookings, and cruise reservations from 10,000+ suppliers. It distributes these products directly to consumers via its website and mobile app and indirectly through a B2B network of more than 100,000 travel agents and tour operators using Viaworld.in, alongside a corporate travel management practice for enterprise clients.
Is Via.com a public or private company?
Via.com is a private company. It is classified as venture growth investor backed and is currently operating.
When was Via.com founded?
Via.com was founded in 2007. It employs 501 to 1,000 people.
Where is Via.com based?
Via.com is headquartered in Bangalore, India, in the Asia region.
How does Via.com make money?
Four revenue lines are on record. Transaction / Booking Fees are the primary driver. The others are commission from Suppliers (Airlines, Hotels, Bus Operators), corporate Travel Management Services and via Hotel Cards / Unsold Inventory Solutions.
Who are Via.com's main competitors?
Broad incumbents on record are Agoda, Expedia, Booking.com and Thomas Cook India. Direct peers are Yatra, MakeMyTrip, Cleartrip and Goibibo. Emerging players are OYO Rooms and Traveloka.
Does Via.com have an API?
Yes. Via provides an application programming interface ("API" or "API Link") built into Agent's websites, enabling travel agents, ticketing agencies, and tour operators to utilize Via's booking services directly through their own platforms. The API allows Agents to make reservations, access ticket issuance, and manage bookings via GDS tools including Galileo, Amadeus, Sabre, and Abacus.
What industry is Via.com in?
Via.com's product category is Online Travel Agency. Its primary akta.pro industry code is THALAMAA, Online Booking & Reservation Platforms (B2B/B2C), with a secondary code of BPAMAIAB, Air Travel Booking Platforms (Flights). Its NAICS code is 561510 and its SIC code is 4700.