Peoples Gas

What Peoples Gas does

Peoples Gas System Inc. is a regulated natural gas distribution utility headquartered in Tampa, Florida, serving over 520,000 homes and businesses across the state. Founded in 1895 and operating as a wholly-owned subsidiary of Emera Inc. (TSX: EMA), Peoples Gas is Florida's largest natural gas distribution utility with 130 years of operating history. The company distributes natural gas through underground pipeline infrastructure and offers transportation services for commercial and industrial customers, including the Natural Choice program (allowing third-party Pool Managers to supply gas commodity) and Individual Transportation Service (ITS) for high-volume users exceeding 182,500 therms annually. Supporting technology includes the Quorum Portal for transportation service management, the newly launched Gas Management System (GMS) replacing the legacy SunGard platform, and EDI 810 electronic billing integration.

The company's revenue model is anchored in regulated distribution charges approved by the Florida Public Service Commission, including base rates (effective January 2026 following settlement under docket 20250029-GU), fixed monthly customer charges, and pass-through Purchased Gas Adjustment (PGA) charges that fluctuate monthly with wholesale gas prices. Commercial and industrial customers are served through dedicated account managers, transportation services, and energy conservation rebates covering tankless water heaters, cooking equipment, clothes dryers, and combined heat and power systems. Customer acquisition occurs through new construction connections, appliance conversions from electric to gas, and a network of authorized contractors and appliance dealers across major Florida metropolitan areas. The company also operates energy audit programs for both residential (free online audits) and commercial (free on-site audits via CLEAResult) customers. Since January 2023, Peoples Gas has grown its residential customer base by 8.5% and commercial customer base by 3.7%, while adding approximately 1,260 miles of main and service lines to support ongoing Florida demand growth.

Name

Peoples Gas

Legal name

Peoples Gas System Inc.

Website

https://peoplesgas.com

Company type

Private

Founded year

1895

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Peoples Gas System Inc. is Florida's largest regulated natural gas distribution utility, serving over 520,000 residential and commercial customers across the state through underground pipeline infrastructure. A wholly-owned subsidiary of Emera Inc. (TSX: EMA), the company generates revenue via PSC-approved distribution rates and transportation services.

Ownership category

akta.pro rank

Product category

Natural Gas Distribution Utility

NAICS

Natural Gas Distribution (2212), Natural Gas Distribution (22121), Natural Gas Distribution (221210)

SIC

Natural Gas Distribution (4924), Natural Gas Transmisison & Distribution (4923)

akta.pro primary industry

Regulated Natural Gas Utility (LDC) Customer Acquisition & Switching (EUAAADAA)

akta.pro secondary industries

Natural Gas Retail Supply (Residential & SMB) (EUAGAGAD), Gas Mains (Distribution Pipelines) (EUAJABAA)

Keywords

• Natural gas distribution
• Utility gas services
• Residential gas delivery
• Commercial gas supply
• Gas transportation services

Headquarters

HQ city

Tampa

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Supply Chain, Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. Natural Gas Distribution: Peoples Gas distributes natural gas to over 520,000 homes and businesses across Florida. Revenue is generated through distribution charges approved by the Florida Public Service Commission, including base rates, energy conservation program funding, and legacy pipeline replacement expenses. The company filed a rate request under docket 20250029-GU with base rate increases effective January 2026.
2. Purchased Gas Adjustment (PGA): Pass-through charge for the cost of natural gas purchased on behalf of customers. The PGA reflects wholesale market prices, fluctuates monthly, and includes no markup. Peoples Gas does not profit from the PGA charge.
3. Customer Charges: Fixed monthly Customer Charge covering basic cost of providing natural gas service, approved by the Florida Public Service Commission and applied regardless of gas usage volume.
4. Commercial and Industrial Services: Transportation services allowing eligible commercial customers to purchase natural gas commodity from third-party suppliers, with Peoples Gas handling delivery and system balancing. Includes Individual Transportation Service (ITS) for high-volume users and Natural Choice program for smaller customers.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Peoples Gas distributes natural gas through a regulated underground pipeline network to over 520,000 residential, commercial, and industrial customers across Florida. Core services include residential and commercial gas delivery, transportation services (Natural Choice and Individual Transportation Service) that let eligible customers buy commodity from third-party Pool Managers, energy conservation rebates for natural gas appliances, free commercial energy audits, and supporting platforms such as the Gas Management System, Quorum Portal, and EDI billing.

Product overview

Peoples Gas is Florida's largest natural gas distribution utility serving over 520,000 homes and businesses across the state. The company offers a comprehensive suite of natural gas services centered on its core gas distribution infrastructure and transportation programs. The main product lines include residential and commercial natural gas delivery, transportation services (Natural Choice and Individual Transportation Service), and energy conservation programs. The company also operates a Gas Management System (GMS) platform for transportation scheduling and settlement, an EDI billing integration system, and the Quorum Portal for transportation service customers. Energy conservation offerings include commercial rebates for various natural gas appliances and free commercial energy audits. Peoples Gas is a subsidiary of Emera Inc.

Differentiator

Problem solved

Functional benefit

Brands

• Natural Choice: A voluntary transportation service program that allows Peoples Gas customers to choose a third-party natural gas commodity supplier (Pool Manager) to meet their natural gas requirements.
• Individual Transportation Service (ITS)

Products and services

• Residential Natural Gas Service Natural gas delivery service for Florida homes covering cooking, water heating, space heating, and clothes drying, including safety, billing, payment options, energy conservation programs, and rebates.
• Commercial Natural Gas Service Natural gas delivery for businesses of all sizes including commercial and industrial users, covering transportation services, commercial rebates, appliance sales and services, new service installation, and billing options.
• Natural Choice Transportation Service Voluntary program allowing residential customers with annual consumption of 2,000+ therms and non-residential firm customers to purchase natural gas commodity from third-party Pool Managers, while Peoples Gas delivers the gas and reads meters and responds to emergencies.
• Individual Transportation Service (ITS) Transportation service for firm and interruptible customers using 182,500+ therms per year who own gas for individual transportation on the Peoples Gas distribution system, requiring telemetry with daily usage data access. Eligible customers include those under rate schedules GS-3, GS-4, GS-5, NGVS, WHS, SIS, IS, ISLV, and CIS.
• Commercial Energy Audit Free on-site energy audit for business customers conducted by CLEAResult on behalf of Peoples Gas in select counties, taking 2-4 hours depending on facility size and producing a report with recommendations for behavior modification, equipment optimization, and efficiency upgrades.
• Commercial Energy Conservation Rebates Cash-back rebates for commercial customers replacing electric or gas appliances with energy-efficient natural gas equipment, covering tankless water heaters, tank water heaters, fryers, cooking equipment, clothes dryers, gas space conditioning, and combined heat and power.
• Commercial New Construction Rebates Rebates for natural gas appliances installed in new commercial buildings or complete renovations, covering tankless water heaters, tank water heaters, fryers, cooking equipment, and clothes dryers; rebate cannot exceed total cost of equipment, installation, and associated piping/venting.
• Gas Management System (GMS) Transportation management platform supporting scheduling, settlement, and reporting functions for gas operations, replacing the prior SunGard solution with a vendor-supported system that creates a central repository for all commercial transactions and provides a digital web portal. NAESB compliant.
• Electronic Data Interchange (EDI) Billing Electronic billing system enabling seamless data exchange between Peoples Gas and customer computer systems using standardized EDI 810 version 4010 format, eliminating paper bills, improving reporting and auditing, enabling direct upload to accounting systems, and supporting automatic electronic payments.

Quantifiable outcome

• More than 4 million therms of natural gas saved through conservation programs since January 2023
• +3 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature3 records

Partnerships

Four partnerships are on record, tiered minor and core.

• Xchange (SDI Presence)minorImplementation/ SI/ Consulting Partner · 1 March 2026Xchange is an onshore IT project delivery model backed by SDI Presence. Eight apprentices joined Peoples Gas' Pipe Retirement Program in March 2026, supporting the long-term initiative to replace aging infrastructure. This partnership supports workforce development and infrastructure modernization.
• CLEAResultcoreImplementation/ SI/ Consulting PartnerCLEAResult conducts free on-site energy audits for commercial customers on behalf of Peoples Gas. The company also verifies installation of customers' new natural gas appliances through virtual assessments for rebate processing. Audit program available in select Florida counties.
• Community Assistance OrganizationscoreStrategic or Co-development PartnerPeoples Gas partners with non-profit organizations to provide assistance to customers needing support with energy bills. The company offers flexible payment arrangements and partners with organizations providing financial assistance programs.
• Western UnionminorChannel Partner/ Reseller/ DistributorWestern Union provides payment location services allowing Peoples Gas customers to pay bills in person at nationwide locations. Same business day payment transmission available for a convenience fee.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Atmos Energy Corporation: Largest pure-play natural gas distribution utility in the U.S., serving 3M+ customers across many states; comparable regulated LDC business model, rate base growth profile, and infrastructure modernization programs.
• WEC Energy Group: Multi-state regulated energy holding company with overlapping historical ties to Peoples Gas (Illinois operations); comparable diversified regulated utility business with similar gas distribution and electric operations mix.

Direct peers

• New Jersey Resources: Natural gas distribution and clean energy services company serving New Jersey and other states; comparable regulated LDC with adjacent clean energy ventures and similar customer-segment mix.
• Spire Inc. Natural gas distribution and midstream utility serving Alabama, Mississippi, and Missouri; comparable multi-state LDC business with similar customer mix and infrastructure investment requirements.
• Florida City Gas: Florida-based regulated natural gas distribution utility serving residential and commercial customers in the Miami-Dade region; directly comparable as a Florida LDC competitor in adjacent service territory.
• ONE Gas, Inc. Pure-play natural gas distribution utility serving Oklahoma, Kansas, and Texas; comparable as a mid-size regulated LDC with similar residential/commercial/industrial mix and pipeline replacement capex profile.
• Chesapeake Utilities / Florida Public Utilities: Operates Florida Public Utilities, a natural gas distribution utility serving parts of Florida and other states; comparable regulated LDC business with overlapping Florida territory and similar residential/commercial customer mix.
• Northwest Natural Gas Company: Natural gas distribution utility serving Oregon, Washington, and Idaho; comparable regulated LDC with similar residential/commercial customer profile and infrastructure replacement programs.
• Southwest Gas Holdings: Natural gas distribution utility serving Arizona, Nevada, and California; comparable regulated LDC operations with growth-oriented Sun Belt footprint similar to Florida expansion dynamics.
• TECO Energy / Tampa Electric: Sister company to Peoples Gas under the Emera Inc. umbrella, sharing Tampa headquarters and overlapping Florida service footprint; analogous regulated utility model though focused on electric distribution.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/tecopeoplesgas
• Facebookfacebook.com/peoplesgas

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Peoples Gas