One Credit Union

What One Credit Union does

One Credit Union is a state-chartered, member-owned credit union headquartered in Springfield, Vermont, formed in 2010 through the merger of three predecessor institutions dating to 1943, 1952, and 1956. The credit union operates 7 full-service branches across Vermont and New Hampshire and serves more than 18,000 members whose membership eligibility extends to residents of select counties in Massachusetts, Maine, and New York. As a not-for-profit cooperative, One Credit Union returns profits to members through competitive loan pricing (vehicle loans as low as 5.25% APR, home equity 6.125% APR, personal loans 9.99% APR) and member fee structures ($28 overdraft, $2 linked-savings transfer, free basic checking).

The institution runs a standard credit-union banking technology stack with iOS and Android mobile apps, online banking, mobile deposit, mobile wallets (Apple Pay, Samsung Pay, Google Pay), real-time card controls via SecurLock Equip and MyOCUcard, and downloadable transaction histories to QuickBooks and Quicken. Distribution is augmented by access to 30,000+ surcharge-free ATMs through the CO-OP Network. The product platform spans consumer lending (mortgages, vehicle, home equity, personal, and Platinum Visa credit cards with 1.5% cash back), deposit products (Basic/Rewards/Rewards Plus checking, high-yield savings, CDs, IRAs, HSAs, youth accounts), and business banking (free business checking, commercial term loans, commercial real estate, lines of credit, and a Visa Business Platinum card).

Specialized product lines target regulated and professional verticals, including cannabis banking solutions (with Green Check Verified compliance and Empyreal Logistics cash courier) and IOLTA accounts for attorneys donating interest to the Vermont and New Hampshire Bar Foundations. Affinity partnerships with Ameriprise Financial / GuideWorth Advisors (wealth management) and Travelers Insurance (auto, home, condo, renters) generate referral fee revenue. Marketing emphasizes community involvement (Make-A-Wish donations of $32,000 in 2024, $14,000 in scholarship funding) and financial education through the Enrich platform. Revenue is generated primarily through net interest spread on loans versus deposits, overdraft and account fees, interchange, and partnership referral fees.

Name

One Credit Union

Legal name

One Credit Union

Website

https://onecu.org

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

One Credit Union is a member-owned, state-chartered credit union serving 18,000+ members across Vermont, New Hampshire, and select counties in Massachusetts, Maine, and New York through 7 branches and digital channels, offering consumer and business lending, deposits, and specialized cannabis and IOLTA banking.

Ownership category

akta.pro rank

Product category

Retail Banking

NAICS

Credit Unions (52213)

SIC

State Commercial Banks (6022)

akta.pro primary industry

Community Credit Unions (Retail/Consumer Focus) (FSABAEAA)

akta.pro secondary industry

Bank & Credit Union Personal Loans (Unsecured Installment) (FSAKAAAL)

Keywords

• Retail banking services
• Consumer lending
• Deposit accounts
• Commercial lending
• Cannabis banking

Headquarters

HQ city

Springfield

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Interest Income from Loans: One Credit Union generates primary revenue through interest earned on various loan products including vehicle loans, mortgage loans, home equity loans, personal loans, credit cards, and commercial loans. Rates vary by product type and are returned to members in the form of competitive pricing.
2. Deposit Account Fees: Fee-based income from various account services including overdraft fees ($28 per overdraft), linked savings transfer fees ($2 per transfer), paper statement fees ($4/month waived for members 55+), and other account-related charges.
3. Deposit Interest Spread: The credit union pays dividends on deposit accounts (checking, savings, CDs, IRAs) and earns higher interest on loans, generating a spread. They emphasize returning earnings to members through higher savings rates and lower loan rates.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

One Credit Union is a member-owned financial cooperative that provides consumer and business banking products and services to over 18,000 members across Vermont, New Hampshire, and select counties in Massachusetts, Maine, and New York. Its core offerings include deposit accounts (checking, savings, CDs, IRAs, HSAs, youth accounts), consumer and commercial lending (mortgages, vehicle, home equity, personal, credit cards, commercial term loans, commercial real estate, lines of credit), and digital banking via mobile and online channels. It also offers specialized services such as cannabis banking, IOLTA accounts for attorneys, investment services through Ameriprise, and insurance through Travelers.

Product overview

One Credit Union is a member-owned financial institution serving Vermont, New Hampshire, and parts of Massachusetts, Maine, and New York. The company offers a comprehensive banking platform consisting of consumer and business lending products (mortgages, vehicle loans, home equity, credit cards, personal loans, and commercial loans), deposit products (checking, savings, CDs, IRAs, and HSAs), and digital banking services. Digital services include online and mobile banking, mobile deposit, mobile wallets with Apple/Samsung/Google Pay support, and card controls. Specialized services include cannabis banking, IOLTA accounts for attorneys, business banking, and investment services through Ameriprise partnership. Insurance products are offered through Travelers partnership. The credit union also provides financial education resources through the Enrich platform and rewards programs including BaZing local savings.

Differentiator

Problem solved

Functional benefit

Products and services

• Checking Accounts (Basic, Rewards, Rewards Plus) Three-tier consumer checking account suite: Basic (free with e-statements, Buyers Protection, ID Theft Aid), Rewards ($4/month with credit monitoring, cell phone protection, roadside assistance), and Rewards Plus ($6/month with enhanced cell phone protection and premium dividends via BaZing).

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

Partnerships

Seven partnerships are on record, tiered core, strategic and minor.

• Green Check VerifiedcoreTechnology or IntegrationGreen Check Verified provides cannabis business compliance verification. One CU has partnered with Green Check to offer a compliance portal for cannabis businesses, enabling confident banking relationships that fuel business growth while minimizing compliance time, cost, and risk.
• Empyreal LogisticscoreTechnology or IntegrationEmpyreal Logistics provides end-to-end cash logistics for cannabis businesses including ATM servicing, ATMs, Smart Safes, and cash recycler solutions. Partnership enables courier service for cash deposits for cannabis banking clients.
• GuideWorth Advisors (Ameriprise Financial)strategicGTM or Marketing PartnerGuideWorth Advisors is a preferred financial planning alliance offering personalized financial advice including education savings, retirement planning, estate strategies, tax strategies, and asset management. One CU earns referral fees for clients referred to Ameriprise Financial.
• Travelers InsurancestrategicGTM or Marketing PartnerTravelers Insurance partnership offers members access to auto, home, condo, and renters insurance with negotiated discounts. One CU earns affinity sponsorship fees for referrals to Travelers insurance programs.
• CO-OP NetworkcoreChannel Partner/ Reseller/ DistributorCO-OP Network provides access to 30,000+ surcharge-free ATMs nationwide. Network includes ATMs at 7-Eleven, Walgreens, Publix, Costco and other major retailers. Also provides mobile app for ATM locating.
• Vermont and New Hampshire Bar FoundationsstrategicStrategic or Co-development PartnerIOLTA program supports both state bar foundations by donating interest accrued on escrowed attorney funds. Donated funds provide legal services to those without funds for a lawyer. One CU offers the highest competitive IOLTA rates in both states.
• BaZingminorGTM or Marketing PartnerBaZing powers the Shop Local, Save Local savings program for Rewards and Rewards Plus checking accounts. Provides exclusive discounts and deals at local and national merchants.

Scale indicators4 records

Recent moves5 records

Expansion highlights6 records

Regional players

• Passumpsic Savings Bank: VT/NH community savings bank providing similar consumer and business banking services. Operates across the same regional geography with comparable community-bank positioning and product mix.
• Community National Bank: VT/NH-headquartered community bank with consumer and small business focus similar to One Credit Union. Operates with comparable branch footprint and member/customer profile within overlapping geographies.
• Mascoma Bank: Community bank with NH and VT footprint offering consumer mortgages, business banking, and deposit products comparable to One Credit Union. Similar institution size with regional focus and local decision-making emphasis.
• Ledyard Bank: New Hampshire community bank offering consumer and small business banking products in the same regional market as One Credit Union. Comparable community-bank positioning with overlapping VT/NH customer base.

Broad incumbents

• OneMain Financial: Large consumer finance company specializing in personal loans with nationwide branch presence. Comparable personal-loan product offering to One Credit Union at much greater scale, with overlapping underserved/credit-builder customer demographic.
• Digital Federal Credit Union (DCU): Large federally chartered credit union known for technology-forward digital banking and broad product suite covering consumer deposits, lending, and digital banking - all comparable to One Credit Union's product breadth, though at significantly larger scale.

Direct peers

• New Hampshire Federal Credit Union: New Hampshire-headquartered credit union with similar consumer and small business banking offerings. Comparable size and target member demographic in overlapping NH communities.
• Vermont State Employees Credit Union (VSECU): Vermont-headquartered credit union with community-based membership and comparable consumer banking products (checking, savings, loans, mortgages). Operates in the same geographic footprint as One Credit Union with similar member demographics and regulatory framework.
• New England Federal Credit Union (NEFCU): Vermont-based community credit union offering similar consumer and business banking products to One Credit Union. Comparable community-membership model with multi-branch presence across the same regional footprint.
• Green Mountain Credit Union: Vermont-headquartered community credit union serving similar consumer and SMB banking needs. Operates with analogous community-based field of membership and product breadth in the same primary geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCG-T-QlPn3RM7ixwQk76lNw
• Facebookfacebook.com/onecreditunion
• LinkedInlinkedin.com/company/one-credit-union
• Instagraminstagram.com/onecreditunion

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about One Credit Union