Progressive Community Health Centers

What Progressive Community Health Centers does

Progressive Community Health Centers, Inc. is a private non-profit 501(c)(3) Federally Qualified Health Center (FQHC) headquartered in Milwaukee, Wisconsin, operating three physical sites: the Lisbon Avenue Health Center (a four-story facility built in 2015 offering comprehensive services), the Hillside Family Health Center (co-located with the Housing Authority of the City of Milwaukee since 2006), and the 12th Street Urgent Care (opened in 2016 in partnership with Aurora Sinai Medical Center). The organization delivers a fully integrated care model spanning family and internal medicine, pediatrics, OB/GYN, dental, clinical pharmacy, podiatry, integrated behavioral health, a Diabetes Center of Excellence, walk-in urgent care, and a recently expanded substance use disorder treatment program featuring medication-assisted treatment. Patient-facing technology is limited to the BINX i/o rapid STI testing device (results in 30 minutes) and the OCHIN MyChart patient portal for scheduling and records access.

The organization serves a predominantly Medicaid/Medicare-insured, medically underserved population in Milwaukee — 82% African American, 5% Asian (predominantly Hmong), 9% White, with nearly 6% requiring non-English language services — and offers a Sliding Fee Program for the uninsured. Its operating model blends patient service revenue (insurance reimbursements), federal grants from the Bureau of Primary Health Care and HRSA, and donations. Governance is community-anchored, with a 51% patient-majority Board of Directors, and the entity is FTCA-deemed, NCQA-recognized as a Patient-Centered Medical Home, and a recipient of multiple HRSA and American Heart Association quality awards.

Funding flows are diversified across federal grants (HRSA Behavioral Health Services Expansion, ACS/Kohl's Healthy Families for cancer screening, Delta Dental of Wisconsin for school-based dentistry), insurance reimbursement, and philanthropy. Operationally, Progressive reached 16,854 patients and 52,458 in-person and virtual visits in 2023, achieved the documented elimination of racial disparities in diabetes control, and grew colorectal cancer screening rates from 46% to 68%. Leadership transitioned in September 2023 with the appointment of Candice Cole-Smith (formerly CFO since 2014) as CEO, supported by a full executive team including a Chief Medical Officer, Chief Financial Officer, Chief Information Officer, Chief Strategy Officer, Chief Clinical Operations Officer, and Chief Dental Officer.

Name

Progressive Community Health Centers

Legal name

Progressive Community Health Centers, Inc.

Website

https://progressivechc.org

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

101–250 employees

Short description

Progressive Community Health Centers is a Milwaukee-based non-profit Federally Qualified Health Center operating three sites that deliver integrated primary, dental, behavioral health, diabetes, and substance use care to a predominantly Medicaid-insured, medically underserved urban population.

Ownership category

akta.pro rank

Product category

Community Health Center Services

NAICS

Other Outpatient Care Centers (62149), Ambulatory Health Care Services (621)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

akta.pro secondary industry

Community Mental Health Centers (CMHCs) & Public Behavioral Health Providers (HLAFACAI)

Keywords

• Federally qualified health center
• Community health services
• Primary care clinics
• Behavioral health treatment
• Sliding fee healthcare

Headquarters

HQ city

Milwaukee

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Patient Service Revenue: Revenue generated from providing healthcare services to patients with Medicaid, Medicare, and private insurance coverage. 80% of patient population is insured through Medicaid or Medicare.
2. Federal Government Grants: As a Federally Qualified Health Center, Progressive relies on federal government funding through the Bureau of Primary Health Care for operational costs, salaries, and program expansions.
3. Sliding Fee Program: Discounted services for uninsured or underinsured patients based on family size and income. Patients are charged based on their income and household size.
4. HRSA Behavioral Health Services Expansion Grant: Grant funding from Health Resources and Services Administration (HRSA) supporting expansion of Substance Use Disorder treatment and behavioral health services.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels8 records

Core offering

Progressive Community Health Centers is a private non-profit Federally Qualified Health Center (FQHC) that delivers comprehensive primary, preventive, and specialty healthcare services across three physical locations in Milwaukee, Wisconsin. The organization provides family and internal medicine, pediatrics, OB/GYN, dental, integrated behavioral health, clinical pharmacy, podiatry, walk-in urgent care, diabetes care, and substance use disorder treatment to underserved and medically underserved populations regardless of ability to pay.

Product overview

Progressive Community Health Centers operates as a Federally Qualified Health Center (FQHC) with three locations offering comprehensive primary care services. The organization provides an integrated healthcare delivery model with clinical services including Family & Internal Medicine, Pediatrics, OB/GYN, Dental Care, Integrated Behavioral Health, Clinical Pharmacy, Podiatry, Walk-in Clinic, and a Diabetes Center of Excellence. The organization also offers Substance Use Disorder Treatment with medication-assisted therapy. Supporting these clinical offerings are patient resources including a MyChart patient portal for 24/7 access to health records and scheduling, interpreter services in over 300 languages, and a Sliding Fee Program for uninsured patients. Recent expansions include rapid STI testing using BINX i/o technology and enhanced behavioral health services funded by HRSA grants.

Differentiator

Problem solved

Functional benefit

Products and services

• OB/GYN Services Obstetrics and gynecology care managing reproductive health before, during, and after pregnancy through menopause, including well-woman exams, pregnancy testing, gynecological services, breast health screenings, STD testing, and menopausal care.
• Family & Internal Medicine Primary care services for patients of all ages providing routine health checks and treatment for chronic conditions such as high blood pressure, diabetes, and chronic kidney disease.
• Pediatrics Pediatric care from birth through age 18 including annual well-child checkups, sick-child visits, immunizations, school/sports physicals, developmental screenings, hearing and vision screenings, and routine care for common childhood conditions.
• Dental Care Comprehensive dental services including regular cleanings, fillings, X-rays, dentures/partials, simple tooth extractions, and emergency dental care, plus the school-based Seal-A-Smile program serving K-8 students.
• Integrated Behavioral Health Behavioral health services including psychiatry, social work/resource navigation, and individual therapy delivered by Behavioral Health Consultants working alongside primary care providers.
• Clinical Pharmacy Clinical pharmacist services for medication management of chronic conditions including cholesterol, diabetes, hypertension, smoking cessation, and asthma/COPD.
• Walk-in Clinic Urgent care walk-in services for illnesses and injuries requiring same-day medical attention but not emergency care, including treatment for allergy symptoms, infections, cuts, and other acute conditions, plus rapid STI testing.
• Diabetes Center of Excellence Comprehensive diabetes care combining primary care with specialists in clinical pharmacy, diabetes education, podiatry, and retinopathy for patients living with diabetes.
• Podiatry Specialty foot and ankle care including annual diabetic foot exams, routine foot care, fungal toenail treatment, wound/ulcer care, lower extremity trauma, and surgical procedures including bunion and hammertoe correction.
• Substance Use Disorder Treatment Comprehensive SUD treatment including medications for opioid use disorder (Buprenorphine/Naloxone, Vivitrol), alcohol use disorder (Naltrexone, Acamprosate), and stimulant use disorder, integrated with mental health support.

Quantifiable outcome

• 16,854 patients served with 52,458 total visits in 2023
• +4 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature1 record

Partnerships

15 partnerships are on record, tiered flagship, core and minor.

• Aurora Sinai Medical CenterflagshipStrategic or Co-development Partner · 1 January 2016Partnership to operate 12th Street Urgent Care located on the Aurora Sinai campus. Designed to address immediate patient needs, reduce inappropriate emergency room usage, and connect individuals with a primary medical home.
• Housing Authority of the City of MilwaukeecoreStrategic or Co-development Partner · 1 January 2006Hillside Family Health Center is located within a resource facility operated by the Housing Authority of the City of Milwaukee, providing accessible healthcare to the community.
• National Association of Community Health Centers (NACHC)coreStrategic or Co-development PartnerAdvocacy partner supporting federal legislative priorities including 340B drug pricing program, funding, and workforce initiatives. Progressive engages in regular conversations with policy makers and visits to Madison and Washington D.C. with NACHC support.
• Health Center Advocacy NetworkcoreStrategic or Co-development PartnerAdvocacy partner helping promote and protect interests of community health centers through awareness and education efforts.
• Wisconsin Primary Health Care Association (WPHCA)coreStrategic or Co-development PartnerState-level advocacy partner for legislative priorities including workforce development, Medicaid expansion, and dental care. Progressive received WPHCA's 2022 Performance Excellence Award for diabetes care work.
• American Cancer SocietycoreStrategic or Co-development PartnerGrant support from ACS and Kohl's Healthy Families program helped Progressive improve colorectal cancer screening rates from 46% to 68%. Progressive received Champion of Hope honor from ACS Wisconsin.
• Kohl's Healthy FamiliesminorGTM or Marketing PartnerGrant funding partner supporting colorectal cancer screening outreach and education efforts.
• Covering WisconsincoreGTM or Marketing PartnerPartnership to help patients navigate the health insurance enrollment process during Open Enrollment periods. Progressive hosts annual enrollment events with this partner.
• Milwaukee Enrollment NetworkcoreGTM or Marketing PartnerCollaborative partner for healthcare enrollment outreach and events, working together on Open Enrollment kickoff events.
• Milwaukee Health Care PartnershipcoreStrategic or Co-development PartnerPartner in healthcare initiatives including specialty access for the uninsured, Open Enrollment events, and community health improvement efforts.
• Wisconsin Department of Health ServicescoreStrategic or Co-development PartnerPartner in Seal-A-Smile initiative offering dental screenings, sealants, and fluoride varnishes to children in local K-8 schools.
• Delta Dental of WisconsincoreStrategic or Co-development PartnerPartner in Seal-A-Smile initiative providing dental care to over 1,000 children in 2020 through school-based dental sealant programs.
• Zeta Phi Beta SororityminorGTM or Marketing PartnerStork's Nest donor supporting prenatal care program where participants earn baby care items for attending appointments and education sessions.
• March of DimesminorGTM or Marketing PartnerStork's Nest donor supporting prenatal care and education program for expectant mothers.
• Molina HealthcareminorGTM or Marketing PartnerStork's Nest donor supporting prenatal care incentive program.

Scale indicators8 records

Recent moves8 records

Expansion highlights6 records

Regional players

• Access Community Health Centers: Madison, Wisconsin-based FQHC serving Medicaid/Medicare and uninsured populations with primary care, dental, behavioral health, and pharmacy. Closest geographic and operational analog to Progressive, providing a like-for-like read on Wisconsin FQHC economics outside Milwaukee.

Direct peers

• Outreach Community Health Centers: Milwaukee-based FQHC offering primary medical, behavioral health, dental, and pharmacy services to underserved populations. Directly competes with Progressive for the same Medicaid and uninsured patient pool in the Milwaukee metro.
• Erie Family Health Centers: Chicago-based FQHC serving a predominantly low-income, racially diverse patient base with primary care, behavioral health, dental, and SUD services across multiple sites; highly comparable to Progressive in mission, scale, and service mix.
• Charles B. Wang Community Health Center: New York City-based FQHC providing comprehensive primary, dental, behavioral health, and enabling services to Asian American and other underserved populations; comparable FQHC model with multilingual access and sliding-fee program.
• Howard Brown Health: Chicago-based FQHC and LGBTQ-focused community health center offering primary care, behavioral health, dental, and case management to underserved patients including major Medicaid/public payer mix.
• Sixteenth Street Community Health Centers: Milwaukee-area FQHC serving a predominantly Hispanic and Medicaid/uninsured population with primary care, behavioral health, and dental services; the most direct local peer competing for the same patient demographic.

Broad incumbents

• Aurora Health Care (Advocate Aurora Health): Large integrated health system serving eastern Wisconsin including Milwaukee; partner with Progressive on 12th Street Urgent Care and competes broadly for primary care patients in the same geography.
• Froedtert Health: Milwaukee-based academic health system and large provider network; broadly competes with Progressive for primary and specialty care patients across the metro.

Others

• Wisconsin Primary Health Care Association: State-level association representing Wisconsin FQHCs and advocacy partner of Progressive; not a competitor but a key ecosystem stakeholder that channels grants, training, and policy influence to member health centers.
• National Association of Community Health Centers: National advocacy and policy organization for FQHCs; Progressive's federal-level advocacy partner providing 340B, workforce, and funding support.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/progressivechc
• YouTubeyoutube.com/@ProgressiveCHC
• Facebookfacebook.com/progressivechc
• LinkedInlinkedin.com/company/progressive-community-health-centers-pchc-
• Instagraminstagram.com/progressivechc

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Progressive Community Health Centers