Avidex

What Avidex does

Avidex Industries, LLC is a privately held audiovisual integration firm headquartered in Bellevue, Washington. Founded in 2003, the company designs, integrates, and manages audiovisual and unified-communication systems for enterprise, education, healthcare, government, and hospitality clients across multiple US states. Operations span a Pacific Northwest regional headquarters in Redmond (Washington), an Eastern Washington office in Spokane, a Southern California regional headquarters acquired in 2016 (originally Digital Networks Group), and most recently the Northeast US market via the 2025 acquisition of CCS New England. The company is led by CEO Jeff Davis with regional General Managers Mark Willison (Pacific Northwest) and Michael Stammire (Southern California).

The company's portfolio covers the full AV lifecycle. Core offerings include Design & Integration professional services, the 360° Managed Services™ & Support portfolio with on-site staffing and help desk, Avidex Assure Remote Monitoring for real-time fault detection, and EasyRooms By Avidex for room booking and collaboration. Solution categories span meeting and collaboration, command and control, digital signage and video walls, interactive patient systems (healthcare), security and surveillance, audio/sound, displays, and classroom audio. An Avidex Online Store supports direct equipment procurement. Avidex is a founding member of PSNI Global Alliance, enabling nationwide and global deployment for multi-site clients.

Revenue is generated through three streams: professional services for design, integration, installation, and project management; recurring managed services and support contracts; and hardware equipment sales. Pricing is project-based and quote-driven with no publicly disclosed tiers. In the public sector, Avidex holds Washington State Department of Enterprise Services Master Contract #00224 (active through May 15, 2032) and #03418, providing a streamlined procurement vehicle for state agencies, K-12 districts, higher education, tribal governments, and qualifying nonprofits. Named customers include Plymouth State University, Mason Public Utility District No. 3, Spokane Regional Health District, JSerra Catholic High School, and Sanctuary Studios. Strategic technology partnerships with Samsung, Crestron, Q-SYS, Shure, Panasonic, Epson, Meyer Sound, and Visionary enable multi-vendor system deployments. The company has been recognized on SCN's Top 50 AV Systems Integrators list.

Name

Avidex

Legal name

Avidex Industries, LLC

Website

https://avidex.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

251–500 employees

Short description

Avidex Industries is a privately held US audiovisual integration firm that designs, deploys, and manages AV and collaboration systems for enterprise, education, healthcare, and government clients across multiple states.

Ownership category

akta.pro rank

Product category

Audiovisual Integration Services

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)

SIC

Services-Computer Integrated Systems Design (7373), Services-Miscellaneous Equipment Rental & Leasing (7350)

akta.pro primary industry

Audio-Visual (AV) Systems & Rentals (Audio, Video, Projection, LED Walls) (THAHAEAA)

akta.pro secondary industries

Hybrid Event AV & In-Room Integration (Room Kits, Switching, Capture, Projection) (THAHAOAF), Audio-Visual Equipment Rentals (Sound, Projection, Screens) (HSACAFAF)

Keywords

• Audiovisual integration services
• AV system design
• Managed AV services
• Video conferencing solutions
• Digital signage systems

Headquarters

HQ city

Bellevue

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Professional Services: Design, integration, installation, programming, and deployment of audiovisual systems for enterprise, education, healthcare, and government environments. Includes strategic planning, system design, project management, and training services.
2. Managed Services and Support: Ongoing support contracts including 360° Managed Services portfolio, on-site staffing, remote monitoring (Avidex Assure), help desk support, annual preventive maintenance and reporting, and remote fault detection and reporting.
3. Equipment Procurement: Avidex Online Store provides equipment procurement with top-tier product access, pricing, and quick checkout. Products include displays, audio equipment, cameras, control panels, and collaboration tools from major manufacturers.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Avidex is a full-service audiovisual integration firm that designs, engineers, installs, programs, and supports commercial AV systems for enterprise, education, healthcare, government, and other institutional buyers. Its offerings span the full AV lifecycle: strategic planning and system design, integration and project management, equipment procurement through its own online store, and ongoing managed services including remote monitoring, help desk support, on-site staffing, and preventive maintenance. Recurring revenue is anchored by the standardized 360° Managed Services™ portfolio and pre-negotiated Washington State DES procurement contracts.

Product overview

Avidex is an audiovisual integrator offering a comprehensive portfolio of solutions organized as solution categories and services. The core offerings include Design & Integration services for custom AV system deployment, 360° Managed Services™ providing ongoing support and monitoring, and the Avidex Online Store for equipment procurement. Solution categories span Meeting & Collaboration, Command & Control, Digital Signage & Video Walls, Interactive Patient Systems (healthcare), Security & Surveillance, Audio/Sound, Display Solutions, and Classroom Audio. Additional services include Global Deployment via PSNI Global Alliance, Purchasing Contracts (including Washington State DES master contracts), Financing, and On-site Support/Staffing. The company serves diverse markets including Corporate/Enterprise, Education, Healthcare, Financial/Banking, Government, Hospitality & Entertainment, and House of Worship.

Differentiator

Problem solved

Functional benefit

Products and services

• Design & Integration Professional AV design and integration services for enterprise, education, healthcare, and government environments, covering strategic planning, system design, deployment, installation, programming, training, and project management under a Define/Design/Build/Support process.
• 360° Managed Services™ & Support Comprehensive managed services portfolio providing manufacturer-trained and certified AV professionals with reduced downtime, thorough data reporting, use analytics, on-site staffing, help desk support, annual preventive maintenance, and remote fault detection for deployed AV systems.
• Purchasing Contracts Pre-negotiated purchasing contract services, including Washington State DES Master Contracts (#00224 and #03418) enabling streamlined, compliant procurement of audiovisual systems, integration services, and ongoing support for state agencies, K-12, higher education, tribal governments, and qualifying nonprofits.
• Global Deployment Worldwide AV project deployment services delivered through Avidex's founding membership in PSNI Global Alliance, enabling consistent audiovisual solutions and support across multiple geographic locations for enterprise clients.
• AV Financing AV equipment financing solutions helping organizations acquire audiovisual technology through flexible payment options rather than large upfront capital outlays.
• On-site Support / Staffing Full-time on-site AV staffing and support providing dedicated professionals embedded at client sites for ongoing audiovisual operational needs.
• Avidex Online Store E-commerce platform providing direct access to top-tier AV products including displays, audio equipment, cameras, control panels, and collaboration tools with transparent pricing and quick checkout for ad-hoc equipment procurement.
• Meeting & Collaboration Solutions Audiovisual solutions for meeting and collaboration spaces enabling video conferencing, content sharing, wireless presentation, and unified communications integration across corporate, education, and government environments.
• Command & Control Solutions Specialized audiovisual solutions for network operations centers and security operations centers featuring video walls, mission-critical consoles, and real-time data presentation for command-and-control environments.
• Digital Signage & Video Walls Large-format digital displays and video wall solutions for crisis messaging, wayfinding, information delivery, and digital media applications across enterprise, government, healthcare, education, and hospitality environments.
• Interactive Patient Systems Healthcare-focused interactive television and patient engagement solutions including on-screen meal ordering, education, entertainment, and scheduling integration for hospitals and healthcare facilities.
• Security & Surveillance Solutions Campus security and surveillance solutions including camera networks, access control systems, emergency notification, and monitoring capabilities for facilities, schools, and public-sector environments.
• Audio / Sound Solutions Audio solutions including voice reinforcement, classroom audio, distributed audio systems, and sound masking for corporate, education, hospitality, and government environments.
• Display Solutions Display technology solutions including projectors, LED walls, large-format displays, and interactive touchscreens for various enterprise, education, and government applications.
• EasyRooms By Avidex Meeting and collaboration solution designed to simplify room booking, equipment management, and audiovisual setup for conference spaces.
• Avidex Assure Remote Monitoring Remote monitoring solution providing real-time surveillance and fault detection for deployed audiovisual systems, enhancing workplace safety, security, and uptime.

Quantifiable outcome

• Seven years of DES contract participation with continued re-award through 2032
• +1 more outcomes

Named customers6 records

Segments7 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eleven partnerships are on record, tiered core, primary and supporting.

• PSNI Global AlliancecoreStrategic or Co-development PartnerAvidex is a founding member of PSNI Global Alliance, a qualified global network of premier integrators committed to forward-thinking education, resources, collaboration, and support. This partnership enables nationwide and global deployment capabilities for clients expanding across geographic regions.
• SamsungprimaryTechnology or IntegrationTechnology partner providing video wall displays and commercial display solutions. Featured in Plymouth State University Financial Data Analytics Lab, Spokane Regional Health District project, and healthcare solutions (Samsung/Avidex Healthy Outcome brochure).
• CrestronprimaryTechnology or IntegrationTechnology partner providing control systems and digital video switching solutions. Featured in Plymouth State University project with Crestron control system and digital AV presentation systems.
• Q-SYSprimaryTechnology or IntegrationTechnology partner providing audio processing and control platforms. Implemented in Spokane Regional Health District auditorium and Mason PUD3 multifunction spaces with QSC/Q-SYS control interface and Dante-enabled audio processing.
• ShureprimaryTechnology or IntegrationAudio technology partner providing wireless microphone systems and table-mounted conferencing units. Implemented in Spokane Regional Health District for clear communication and sound reinforcement.
• PanasonicsupportingTechnology or IntegrationTechnology partner providing camera solutions for Mason PUD3 project. Part of the AV integration ecosystem for public utility district meeting room modernization.
• Visionary Network Audio VideosupportingTechnology or IntegrationTechnology partner contributing audiovisual solutions to Mason PUD3 project under Washington State DES Master Contract.
• EpsonsupportingTechnology or IntegrationProjection technology partner providing ultra short-throw projectors for Sanctuary Studios immersive wellness experience. Projectors deliver stunning high-definition, life-size wellness content.
• Meyer SoundsupportingTechnology or IntegrationAudio technology partner providing 5.1 surround sound systems for Sanctuary Studios immersive experiences. Five surround speakers and subwoofer create dynamic location-based audio.
• Washington State Department of Enterprise Services (DES)coreStrategic or Co-development PartnerDES awarded vendor for Audio-Visual Solution Master Contract #00224. Enables eligible public agencies to procure audiovisual technology, integration services, and ongoing support through streamlined, compliant purchasing vehicle. Seven years of contract participation with re-award through 2032.
• WIPHE (Washington Institutions of Public Higher Education)supportingChannel Partner/ Reseller/ DistributorWIPHE members gain seamless access to cutting-edge AV solutions, services, and support through Avidex's WIPHE contract. Enables higher education institutions to create interactive, collaborative learning environments.

Scale indicators2 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• AVI-SPL: Largest U.S. commercial AV systems integrator offering design, integration, and managed services across corporate, education, healthcare, and government. Directly comparable to Avidex in service mix, vertical coverage, and lifecycle support model.
• Whitlock: U.S. AV integrator focused on enterprise, government, and education verticals with similar design, integration, and managed services offerings. Comparable to Avidex in customer base and lifecycle services orientation.
• Conference Technologies Inc. Mid-market AV integrator serving corporate, education, healthcare, and government with design, integration, and managed services. Closely comparable to Avidex in scale and vertical mix.
• CCS Presentation Systems: Direct AV integration competitor with regional branches across the U.S. Southwest; Avidex's 2025 acquisition of CCS New England creates brand overlap and ongoing channel competition in remaining geographies.
• Diversified (now AVID): National AV integrator delivering design-build, managed services, and unified communications for enterprise, education, healthcare, and public sector. Competes head-to-head with Avidex on large multi-site deployments and government contracts.
• LightWerks: Regional AV systems integrator on the West Coast offering UC, digital signage, and managed services to enterprise and education. Competes with Avidex's Pacific Northwest and California offices.

Broad incumbents

• Crestron Electronics: Leading AV control and UC manufacturer and Avidex partner. While primarily a vendor, Crestron's growing direct enterprise services and DigitalMedia offerings overlap with integrator value, creating both partnership and competitive tension.
• Biamp Systems: Pro AV audio, video, and networking manufacturer (including the acquired Tesira and Community lines). Adjacent to Avidex's audio solutions and competes at the system layer through OEM and partner channels.
• Extron Electronics: Pro AV manufacturer of signal processing, switching, and control products commonly specified in Avidex deployments. Indirect competitor at the system-design layer where manufacturer-led solutions compete with integrator-led proposals.

Others

• PSNI Global Alliance: Global network of premier AV integrators of which Avidex is a founding member. Functionally both an extension of Avidex's delivery footprint and a competitive marketplace for similar integrator services worldwide.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/avidex
• Facebookfacebook.com/avidex.av
• LinkedInlinkedin.com/company/24922
• Xx.com/avidex_av

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Avidex