Roberta's House

What Roberta's House does

Roberta's House is a Baltimore-based 501(c)(3) nonprofit operating a family grief support center founded in June 2007 in memory of Julia Roberta March. It serves approximately 2,000 families annually through 13 distinct programs covering children and teens (including Youth Camp/Camp Erin and School-Based Programs), adults, families, homicide survivors (via a 24/7 advocate support line), and individuals impacted by substance use-related loss (HOPELine). A Behavioral Health Program, accredited by CARF in January 2026, adds clinical mental health services for ages five and above using evidence-based modalities such as CBT and DBT, delivered in-person, via telehealth, and through intensive case management.

The organization operates from a 22,000-square-foot purpose-built facility completed in January 2021 after a $12 million capital campaign — described as the first dedicated grief center of its kind in the U.S. Its core services are provided free of charge to families. Revenue is generated through a diversified nonprofit funding mix: individual donations, foundation and corporate grants (Kaiser Permanente, T. Rowe Price, Harry and Jeannette Weinberg Foundation, BGE, CareFirst, Brown Capital, among others), government grants (Baltimore City Health Department, SAMHSA), a $1 million opioid restitution grant received in 2025, fundraising events (annual Crab Feast, Men's Wellness Summit), and structured commemorative giving (Tree of Life dedications, Buy a Brick campaign, naming opportunities). Operational technology is standard nonprofit infrastructure (Constant Contact, DonorPerfect) and there is no proprietary technology platform; service delivery relies on 700+ trained volunteers supplemented by a professional staff of 11–50.

Name

Roberta's House

Legal name

Roberta's House

Website

https://robertashouse.org

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Roberta's House is a Baltimore-based 501(c)(3) nonprofit operating a family grief support center that serves roughly 2,000 families annually through 13 programs spanning children, adults, families, homicide survivors, substance-use-loss survivors, and clinical behavioral health.

Ownership category

akta.pro rank

Product category

Grief Support and Behavioral Health Services

NAICS

Other Individual and Family Services (624190), Individual and Family Services (6241), Services for the Elderly and Persons with Disabilities (624120), Community Food and Housing, and Emergency and Other Relief Services (6242)

SIC

Services-Social Services (8300), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Bereavement & Grief Support Services (Family Aftercare) (HSABAFAI)

akta.pro secondary industries

Bereavement, Grief & Family Support Services (Hospice-Linked) (HLAFAEAO), Bereavement & Grief Support Services (Hospice-Affiliated/Independent) (HLADAHAL), Mental Health & Crisis Support Services (BPAGAEAH), End-of-Life Emotional & Spiritual Support (Chaplaincy/Counseling) In-Home (HSABAFAH)

Keywords

• Grief support services
• Bereavement counseling programs
• Behavioral health therapy
• Nonprofit community services
• Family mental health support

Headquarters

HQ city

Baltimore

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Donations and Charitable Contributions: Roberta's House operates as a 501(c)(3) nonprofit organization relying primarily on donations from individuals, foundations, and corporate sponsors. The organization conducts regular fundraising campaigns including a capital campaign for the new center.
2. Foundation and Government Grants: Funded by various foundations and government agencies including Baltimore City Health Department, Substance Abuse & Mental Health Services Administration, and private foundations such as Kaiser Permanente, T. Rowe Price, and Harry and Jeannette Weinberg Foundation.
3. Event Revenue: Annual events such as the Crab Feast and sponsorship packages generate revenue while also serving as community engagement tools.
4. Commemorative Donations: Tree of Life dedications (rocks, butterflies, leaves at various price points), Buy a Brick campaign, and naming opportunities provide structured donation options.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels10 records

Core offering

Roberta's House provides free grief support services to children, teens, adults, and families through 13 specialized programs delivered at its 22,000 square foot Baltimore grief center and Prince George's County office. Core offerings include age-appropriate bereavement programs, a CARF-accredited Behavioral Health Program providing therapeutic counseling (CBT, DBT) for ages five and above, the Homicide Survivors Advocacy Program with 24/7 crisis hotline, HOPELine for substance-use-related loss, Youth Camp (Camp Erin), and Intensive Case Management connecting clients to community resources.

Product overview

Roberta's House is a grief support center offering a unified suite of programs and services for children, teens, adults, and families experiencing grief. The organization operates 13 grief support programs including Children and Teens Programs (with Youth Camp and School-Based Programs), Adult Programs, Family Programs, the Homicide Survivors Advocacy Program, HOPELine (for substance use-related loss), and a Behavioral Health Program providing therapeutic counseling. Additional services include Intensive Case Management connecting clients to social determinants resources, a Volunteer Program with over 700 trained volunteers, Community Outreach including Narcan training, and a Learning Institute for professional education. The center serves approximately 2,000 families annually through its comprehensive grief support model.

Differentiator

Problem solved

Functional benefit

Products and services

• Children and Teens Programs Age-appropriate grief support activities for children and youth, helping young people recognize and express their emotions in a supportive environment; includes the Youth Camp (Camp Erin) and School-Based Programs sub-offerings.
• Adult Programs Grief support groups and services for adults experiencing loss, including specialized programs for homicide survivors and a dedicated HOPELine for substance use-related deaths.
• Family Programs Programs designed to strengthen family bonds and foster open communication, allowing loved ones to heal together through shared grief support experiences and family counseling.
• Behavioral Health Program (Therapeutic Counseling) Therapeutic mental health services for individuals and families aged five and above, providing clinical counseling including Cognitive Behavioral Therapy, Dialectical Behavior Therapy, and other evidence-based modalities for complicated and prolonged grief, anxiety, depression, and other mental health disorders; available in-person and via telehealth.
• Homicide Survivors Advocacy Program Specialized support for families and individuals who have lost loved ones to homicide, including a 24/7 advocate support line (1-844-227-3478) providing immediate crisis response and ongoing bereavement advocacy.
• HOPELine A trauma-informed outreach and grief support service for individuals and families impacted by substance use disorders and overdose-related deaths, providing recovery navigation and bereavement support.
• Learning Institute Educational and training programs focused on grief support knowledge, community outreach, and professional development for community members and professionals.
• Youth Camp (Camp Erin) A therapeutic grief camp for children and teens who have experienced the loss of a loved one, providing peer support and expressive activities; supported by The Moyer Foundation.
• School-Based Programs Grief support services delivered directly in school settings to reach children and adolescents experiencing grief in their primary daily environment.
• Intensive Case Management Services connecting clients with community resources including housing, healthcare, public benefits, educational services, vocational support, and legal services to address social determinants of health alongside grief support.

Quantifiable outcome

• Serves 2,000 families annually through 13 grief support programs
• +2 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core.

• March FamilycoreStrategic or Co-development PartnerFounding family (children of Julia Roberta March) who established Roberta's House in memory of their mother and continue to support the organization
• March Funeral HomescoreStrategic or Co-development PartnerCo-founding funeral home business established by Julia Roberta March and William C. March in 1957, the landmark location where the grief center was built

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• The Dougy Center: The Dougy Center in Portland, OR is the most recognized peer organization providing peer-support programs for grieving children, teens, adults, and families. It is the closest functional analogue to Roberta's House in mission, program model, and target population.
• Wendt Center for Loss and Healing: The Wendt Center in Washington, D.C. provides grief and trauma counseling, support groups, and training programs for children and adults. It is a directly comparable Mid-Atlantic bereavement services provider with both clinical and peer-support programming.
• The Compassionate Friends: The Compassionate Friends is a national nonprofit offering peer-support groups for families who have experienced the death of a child. It directly overlaps with Roberta's House's maternal/infant loss, family, and youth support programming, although it operates a volunteer-led chapter model rather than a fixed facility.
• Moyer Foundation / Camp Erin: The Moyer Foundation operates Camp Erin, the largest network of free bereavement camps for grieving children and teens. It is a direct peer and an existing Roberta's House partner, operating complementary youth-grief programming at greater national scale.
• Experience Camps: Experience Camps is a national nonprofit running free, week-long summer camps and year-round programs for grieving children. It is a directly comparable peer in children's grief camp programming, sharing the same target population as Roberta's House's Camp Erin and youth offerings.
• Bereaved Parents of the USA: Bereaved Parents of the USA is a national nonprofit providing peer support, monthly meetings, and online resources for parents who have lost children. It directly overlaps with Roberta's House's maternal and infant loss and family support segments, but is volunteer-led rather than facility-based.
• Children's Bereavement Center: Children's Bereavement Center (San Antonio/regions) provides peer-support groups and education for grieving children, teens, and families. It is a directly comparable peer to Roberta's House in model and target population, with a similarly facility-anchored program approach.

Broad incumbents

• National Alliance for Children's Grief: NACG is a national membership and advocacy organization that supports and accredits children's bereavement programs across the U.S. It functions as a broader-incumbent umbrella whose members include many of the same peer support organizations as Roberta's House and shapes standards in the field.
• Hospice Foundation of America: HFA is a national nonprofit that educates the public and professionals about hospice, grief, and end-of-life care. While broader in scope, its bereavement programming and professional training offerings overlap materially with Roberta's House's Learning Institute and bereavement support services.

Regional players

• Behavioral Health System Baltimore: BHSB is the local behavioral health authority for Baltimore, funding and coordinating mental health and substance use services in the same market as Roberta's House. It is both a funder and a potential referral partner/competitor for the Behavioral Health Program.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/robertashousemd
• YouTubeyoutube.com/channel/UCM2K_HjN4y_4zvqOSca7Y1Q
• Facebookfacebook.com/RobertasHouseMd
• Instagraminstagram.com/robertashousemd/?hl=en
• LinkedInlinkedin.com/company/robertashousemd

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Roberta's House