Florida Department of Revenue

What Florida Department of Revenue does

The Florida Department of Revenue is a state government agency established in 1969 and headquartered at 5050 West Tennessee Street, Tallahassee, Florida, with 5,001–10,000 employees. It administers three core programs: General Tax Administration (sales and use tax, corporate income tax, fuel tax, reemployment tax, and other state taxes), Property Tax Oversight (covering all 67 Florida counties through coordination with county property appraisers and tax collectors), and the Child Support Program (establishing and enforcing court-ordered paternity and child support, collecting over $1.6 billion annually). The agency serves four primary segments: Florida businesses and employers (tax filing and compliance), individuals and families (property tax payments, child support services, refund processing), industry professionals (tax law resources and compliance guidance), and local government officials (property tax oversight coordination).

Its core technology infrastructure consists of the System for Unified Tax (SUNTAX), the Child Support Automated Management System (CAMS), dedicated eServices online portals for tax filing and payment, a child support eServices portal, a Property Tax Data Portal, a Fuel Tax Administration system, and a mobile application. The agency is currently executing a $62.2 million technology modernization program covering a new tax eFile and pay system, CAMS and SUNTAX upgrades, cloud-based storage for Property Tax Oversight, and cybersecurity enhancements. It integrates with the Florida Department of Highway Safety and Motor Vehicles for International Fuel Tax Agreement reporting, the Florida Department of Environmental Protection for fuel storage compliance verification, and the IRS for federal fuel tax reporting.

As a state government agency, the Florida Department of Revenue does not operate under a commercial revenue model; it is funded through state legislative appropriations and administers taxes set by the Florida Legislature. The agency collects — rather than earns — $26.2 billion annually in sales tax (funding more than 78% of Florida's General Revenue) and $2.8 billion annually in corporate income tax (funding more than 8.2% of General Revenue). Its child support program collects over $1.6 billion annually, with over $1 billion collected through collaboration with the business community via employer new-hire reporting. Distribution occurs through eServices self-serve portals, 67 county-level General Tax Administration offices, county tax collectors and property appraisers, a taxpayer services phone line, and community outreach partnerships with organizations such as Goodwill Manasota and Boys & Girls Clubs.

Name

Florida Department of Revenue

Legal name

Florida Department of Revenue

Website

https://floridarevenue.com

Company type

Public

Founded year

1969

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

The Florida Department of Revenue is a Florida state government agency that administers state tax collection, property tax oversight across 67 counties, and child support enforcement programs, serving businesses, individuals, tax professionals, and local government officials.

Ownership category

akta.pro rank

Product category

Government Tax Administration

NAICS

Public Finance Activities (921130), Executive, Legislative, and Other General Government Support (921), Administration of Economic Programs (926)

akta.pro primary industry

State/Provincial Taxation & Revenue Administration (BPAIABAD)

akta.pro secondary industries

Tax Return Filing, Processing & Assessment (BPAIADAC), Revenue Systems, E-Filing & Digital Tax Administration (BPAIADAO), Withholding & Payroll Tax Administration (BPAIADAI)

Keywords

• Tax administration services
• Child support enforcement
• Property tax oversight
• Government revenue agency
• Sales tax compliance

Headquarters

HQ city

Tallahassee

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Others

Revenue model

1. General Tax Administration: Administers collection of Florida state taxes including sales and use tax, corporate income tax, fuel tax, reemployment tax, and other tax programs. These taxes fund Florida's General Revenue programs.
2. Property Tax Oversight: Oversees property tax administration across Florida's 67 counties, working with county property appraisers and tax collectors.
3. Child Support Program: Establishes and administers court-ordered paternity and child support on behalf of families. Collects over $1.6 billion annually in child support payments.

Pricing tiers

Distribution channels5 records

Marketing channels6 records

Core offering

The Florida Department of Revenue administers Florida state tax collection (including sales and use tax, corporate income tax, fuel tax, and reemployment tax), oversees property tax administration across all 67 Florida counties, and establishes and enforces court-ordered child support. It provides online self-service portals (eServices), tax publications, and taxpayer education to enable compliance with Florida tax and child support laws.

Product overview

The Florida Department of Revenue administers three core government programs: General Tax Administration, Property Tax Oversight, and Child Support. The service portfolio consists of unified eServices portals for online tax filing/payment, child support case management, and property tax oversight. Key digital products include the Tax eServices portal for business tax compliance, Child Support eServices for family support management, Fuel Tax Administration for petroleum products, and the Property Tax Data Portal. The department has invested $62.2 million in technology modernization (2024-2025) including a new tax eFile/pay system, Child Support Automated Management System (CAMS) upgrade, System for Unified Tax (SUNTAX) upgrade, and cloud-based analytics platform for Property Tax Oversight.

Differentiator

Problem solved

Functional benefit

Products and services

• Child Support eServices Portal Online self-service portal allowing parents to manage child support cases, complete forms, upload documents, make payments, and access case information without visiting offices. Targeted at parents and guardians involved in child support cases.
• Child Support Services for Employers Electronic reporting system for employers to report newly hired employees, terminations, and separations for child support deduction compliance under federal law. Targeted at Florida employers.
• Tax eServices (File and Pay) Online portal for businesses to file and pay various taxes including sales and use tax, reemployment tax, and other tax types with electronic remittance capabilities. Targeted at Florida businesses and employers.
• Tax Registration Portal Online registration system for businesses to register to collect and pay taxes through the Florida Department of Revenue. Targeted at Florida businesses.
• Fuel Tax Administration System Comprehensive fuel tax licensing and compliance system for motor fuel, diesel, aviation fuel, and natural gas fuels including license applications, returns, and refunds. Targeted at fuel dealers and distributors in Florida.
• Property Tax Oversight Program Property tax administration and oversight program providing data on assessments, TRIM compliance, Value Adjustment Board processes, and property tax statistics statewide. Targeted at county property appraisers, tax collectors, and local government officials.
• Property Tax Data Portal Comprehensive data portal providing statewide ad valorem tax data, county statistics, assessment roll evaluations, and property valuation information. Targeted at local government officials, researchers, and the public.
• Tax Law Library Online searchable library of Florida tax law, rules, and regulations for taxpayer and professional reference. Targeted at tax professionals, accountants, attorneys, and industry professionals.

Quantifiable outcome

• Over 93% of all tax returns filed timely and accurately
• +3 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• Manatee Clerk's Child Support ProgramcoreStrategic or Co-development Partner · 30 March 2026The Manatee Clerk's Child Support Program partners with Goodwill Manasota to expand community outreach for child support services. Staff will be onsite at Goodwill Manasota's Community Resource Center quarterly to assist residents with child support questions and services, beginning April 1, 2026.
• Goodwill ManasotacoreStrategic or Co-development Partner · 30 March 2026Goodwill Manasota partnership brings child support services directly to the community through quarterly onsite visits at their Community Resource Center. Services will be offered on first Wednesday of April, July, and October 2026 from 10 a.m. to 2 p.m.
• Florida Division of Emergency ManagementcoreStrategic or Co-development Partner · 29 May 2024Joint promotion of Florida's two Disaster Preparedness Sales Tax Holidays for the 2024 Atlantic Hurricane Season. The Division encourages Floridians to purchase qualifying disaster preparedness items tax-free during the designated holiday periods.
• SCOREminorStrategic or Co-development Partner · 1 January 2019Nonprofit association of volunteer business counselors providing business owners helpful webinars on a variety of tax topics. The partnership was nationally recognized by the Federation of Tax Administrators.
• Boys & Girls Clubs of Manatee CountycoreStrategic or Co-development Partner · 1 January 2017Long-standing partnership since 2017 for bringing child support services directly into the community. The partnership has served countless families for nearly a decade through ongoing community-based outreach.
• Department of Economic Opportunity (DEO)coreStrategic or Co-development PartnerShared access to the CONNECT system allowed the Department to assist DEO with reemployment assistance claims between April and October 2020. More than 600 employees worked on various aspects of hundreds of thousands of claims.
• Florida Association of Court ClerkscoreImplementation/ SI/ Consulting PartnerImplemented new interface with local clerks of court to transmit and e-file redirection notices to eliminate paper notices. By end of 2020, most administrative final orders were being transmitted to clerks electronically.

Scale indicators8 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• California Franchise Tax Board: California's state tax administration agency administering personal income, corporate income, and pass-through entity taxes with similar e-file/pay systems and oversight authority to Florida DOR.
• New York State Department of Taxation and Finance: New York's state tax agency administering personal income, sales, corporate, and property-related taxes with comparable e-file portals and audit/dispute processes.
• Texas Comptroller of Public Accounts: Texas's state tax administration agency overseeing sales tax, franchise tax, and unclaimed property with similar online tax-registration and filing systems.
• Georgia Department of Revenue: Georgia's state revenue agency administering income tax, sales tax, and corporate tax with comparable taxpayer services portals and tax-collecting authority.
• Pennsylvania Department of Revenue: Pennsylvania's state revenue agency administering personal income, corporate net income, and sales/use tax with an analogous e-services platform structure.
• Illinois Department of Revenue: Illinois's state tax agency administering income tax, sales tax, and corporate franchise taxes with comparable online filing and dispute resolution services.
• Ohio Department of Taxation: Ohio's state tax agency administering individual income, commercial activity, and sales/use tax with overlapping property-tax oversight coordination functions.

Broad incumbents

• Internal Revenue Service (US Federal): The federal tax administration counterpart that sets national tax framework and integrates with Florida DOR systems (e.g., fuel-tax reporting, employer withholding). Functions as the broader incumbent in the same space.

Others

• Federation of Tax Administrators: National association of state tax agencies that has recognized Florida DOR's SCORE partnership program; serves as an industry-body peer for benchmarking and best-practice sharing.

Regional players

• Florida Department of Children and Families: Fellow state of Florida executive-branch agency sharing geographic jurisdiction and overlapping program relationships in child-welfare and child-support services that Florida DOR administers on behalf of families.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key highlights7 records

Customer concentration

• Xx.com/FloridaRevenue
• YouTubeyoutube.com/@floridadepartmentofrevenue5244
• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/fl-department-of-revenue/?viewAsMember=true
• Instagraminstagram.com/floridarevenue

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Florida Department of Revenue