The Arcticom Group
The Arcticom Group is a private North American mechanical services platform that operates approximately 23 owned regional HVAC, refrigeration, MEP, commercial kitchen, and energy management companies serving supermarkets, food distributors, manufacturers, foodservice operators, and commercial real estate clients across the United States and Canada.
- Company typePrivate
- Founded2017
- HeadquartersWalnut Creek, United States
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What The Arcticom Group does
The Arcticom Group (TAG) is a private, North American mechanical services platform headquartered in Walnut Creek, California, that operates as a holding entity for a family of approximately 23 regional operating companies delivering commercial and industrial HVAC/R (heating, ventilation, air conditioning, and refrigeration) services. The platform serves supermarkets and grocery chains, food and drug distribution centers, restaurants and commercial kitchens, manufacturing and industrial facilities, and commercial real estate clients (including Fortune 500 accounts) across roughly 100 U.S. states and Canadian provinces. Each operating company retains its regional brand and customer relationships while drawing on TAG's centralized resources for training, finance, and operations.
TAG's service portfolio is built around five core capabilities: commercial refrigeration, industrial refrigeration (with specialization in natural refrigerants such as CO2 and ammonia), mechanical, electrical, and plumbing (MEP) services, commercial kitchen services, and energy management and sustainability. The unifying technology layer is the TAG Operating System, a proprietary set of standardized processes and shared tools covering financial reporting, project management, training, fleet management, HR, and time and materials tracking across the acquired operating companies. TAG has invested in a state-of-the-art CO2 and natural refrigerant training facility in Southern California that includes an advanced supermarket simulator, alongside building automation controls and IoT-enabled sensor networks that support remote diagnostics and predictive maintenance.
The company generates revenue through three principal streams: recurring service and maintenance contracts (preventative maintenance programs and 24/7 emergency service), project-based installation and construction work (new construction, retrofits, remodels), and equipment sales (commercial refrigeration units, walk-in coolers and freezers, HVAC equipment, ice machines, and kitchen equipment). Pricing is quote-based and project-specific with no public price list. Go-to-market is enterprise field sales delivered directly through the owned regional operating companies, with no reseller or intermediary channel, and is concentrated in commercial food retail, industrial refrigeration, and energy management verticals where mission-critical refrigeration needs, recurring compliance obligations, and the regulatory shift toward low-GWP refrigerants create durable demand.
The Arcticom Group firmographics
Firmographics- Name
- The Arcticom Group
- Legal name
- The Arcticom Group
- Website
- https://thearcticomgroup.com
- Company type
- Private
- Founded year
- 2017
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- The Arcticom Group is a private North American mechanical services platform that operates approximately 23 owned regional HVAC, refrigeration, MEP, commercial kitchen, and energy management companies serving supermarkets, food distributors, manufacturers, foodservice operators, and commercial real estate clients across the United States and Canada.
- Ownership category
- akta.pro rank
The Arcticom Group industry classification
Industry- Product category
- Commercial HVACR Mechanical Services
- NAICS
- Plumbing, Heating, and Air-Conditioning Contractors (23822), Ventilation, Heating, Air-Conditioning, and Commercial Refrigeration Equipment Manufacturing (33341), Air-Conditioning and Warm Air Heating Equipment and Commercial and Industrial Refrigeration Equipment Manufacturing (333415), Commercial and Service Industry Machinery Manufacturing (33331), Automatic Environmental Control Manufacturing for Residential, Commercial, and Appliance Use (334512)
- SIC
- Refrigeration & Service Industry Machinery (3580), Air-Cond & Warm Air Heatg Equip & Comm & Indl Refrig Equip (3585)
- akta.pro primary industry
- HVAC & Refrigeration Contracting (IMAFALAB)
- akta.pro secondary industries
- Refrigeration & Cold-Chain Equipment Service (IMAIABAE), HVAC Equipment (Heating, Cooling & Air Handling) (IMAHAKAB), Compressor, Condenser & Evaporator Service (HSAOAJAG)
Keywords
Where The Arcticom Group is headquartered
LocationHeadquarters
- HQ city
- Walnut Creek
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
The Arcticom Group business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain
Revenue model
- Service and Maintenance Contracts: Recurring revenue from preventative maintenance programs, 24/7 emergency services, and ongoing support contracts for commercial and industrial refrigeration and HVAC systems
- Installation and Construction Services: Project-based revenue from new construction, system installations, retrofits, and remodels for commercial refrigeration, industrial refrigeration, and MEP systems
- Equipment Sales: Revenue from sales of commercial refrigeration equipment, HVAC units, walk-in coolers and freezers, ice machines, and kitchen equipment
- Energy Management Services: Energy audits, system optimization, building automation, and sustainability consulting services
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
The Arcticom Group product offering
Product offeringCore offering
The Arcticom Group (TAG) is a North American provider of commercial and industrial mechanical services for the HVACR industry. TAG delivers design, installation, maintenance, repair, retrofit, and 24/7 emergency services for commercial refrigeration, industrial refrigeration (including CO2 and ammonia natural refrigerant systems), MEP building systems, commercial kitchen equipment, and energy management solutions through a network of 23 owned operating companies unified by the proprietary TAG Operating System.
Product overview
The Arcticom Group (TAG) is a North American provider of mechanical services for commercial and industrial HVAC/R systems, operating as a platform of 24 acquired operating companies unified under the TAG Operating System. The portfolio includes core service offerings—Commercial Refrigeration, Industrial Refrigeration, MEP Services, Commercial Kitchen Services, and Energy Management & Sustainability—alongside a network of acquired regional brands (A&J Refrigeration, Accutemp, CASM, Chiller Systems Service, CT Control Temp, CTR Refrigeration, Fraser Valley Refrigeration, ICM, IHM Mechanical, Market Equipment, Midwest Refrigeration, MSR Mechanical, Precision Refrigeration, RAC Services, RACE Engineering, Refrigeration Unlimited, Sea-Temp Refrigeration, TAG Memphis, TAG Nashville, TAG Refrigeration, TDH Refrigeration, Tomco Mechanical, and Viking Refrigeration). The TAG Operating System provides integrated back-end infrastructure connecting financial reporting, project management, training, fleet management, HR, and mobile devices across all operating companies.
Differentiator
Problem solved
Functional benefit
Brands
- TAG Operating System: A collection of proven processes, shared tools, and common language that integrates all operating companies with unified business strategies, values, and technologies.
- TAG Training Center
- Management Development Program (MDP)
Products and services
- Commercial Refrigeration Services Comprehensive commercial refrigeration services covering engineering, construction, installation, servicing, repairs, and preventative maintenance to ensure efficient and reliable refrigeration solutions for commercial facilities.
- Industrial Refrigeration Services Industrial refrigeration services from consultation through design, installation, and maintenance, specializing in natural refrigerants like CO2 and ammonia for environmentally friendly solutions in large-scale facilities.
- MEP Services Mechanical, electrical, and plumbing services providing complete building system management for seamless operation of industrial equipment and building infrastructure.
- Commercial Kitchen Services Equipment sales, installation, ventilation systems, repairs, maintenance, and safety compliance solutions tailored for commercial kitchen environments including restaurants and foodservice operators.
- Energy Management & Sustainability Services Innovative energy management and sustainability solutions optimizing HVACR system performance, reducing environmental impact through low-GWP refrigerants and natural refrigerant conversions, and driving long-term operational efficiency.
- TAG Operating System Proprietary collection of proven processes, shared tools, and common language that standardizes operations across all TAG operating companies, integrating financial reporting, project management, training, fleet, time-and-materials tracking, HR, and mobile field devices into a unified operational backbone.
Quantifiable outcome
- Energy consumption reduction through efficient CO2 refrigeration systems
- +1 more outcomes
Companies that use The Arcticom Group
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles4 records
The Arcticom Group technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability4 records
Feature5 records
The Arcticom Group partnerships and signals
Strategic signalScale indicators4 records
Recent moves16 records
Expansion highlights5 records
The Arcticom Group competitors and assessment
Company assessmentDirect peers
- Comfort Systems USA: Public mechanical services contractor (NYSE: FIX) providing HVAC, plumbing, and building automation services to commercial and industrial customers across the U.S. Direct peer to TAG in commercial mechanical contracting, with overlapping customer set in commercial real estate, healthcare, and industrial facilities.
- EMCOR Group: Public mechanical and electrical construction, energy, and facilities services provider (NYSE: EME). Direct peer in commercial/industrial mechanical contracting with similar national footprint, recurring service revenue mix, and customer overlap in food retail, manufacturing, and Fortune 500 facilities.
- APi Group: Public safety, specialty, and industrial services company (NYSE: APG) that includes a meaningful HVAC and mechanical services segment. Comparable to TAG as a platform-of-platforms services roll-up in adjacent building services categories.
- Hillphoenix: Subsidiary of Dover Corporation, manufacturer and service provider of commercial refrigeration systems for grocery, foodservice, and cold storage — the same primary vertical TAG serves. Highly comparable given TAG's supermarket concentration and the fact that CEO Sean Patrick previously led Hillphoenix's aftermarket services.
- Hussmann: Panasonic-owned manufacturer and service provider of commercial refrigeration and food retail merchandising solutions. Directly comparable to TAG in supermarket refrigeration installation, service, and CO2/natural refrigerant systems — the same food retail and cold chain vertical.
- Service Logic: PE-backed commercial HVAC, mechanical, and refrigeration services platform owned by OE Holdings; directly comparable as a private-equity-sponsored roll-up strategy in the same HVACR services vertical targeting the same customer types.
Emerging players
- Refrigeration Service Engineers Society (RSES) contractor members / independent regional HVACR contractors: RSES represents thousands of independent commercial HVACR contractors in North America — the same long-tail of regional independents that TAG acquires. Comparable as the fragmented competitive set TAG is consolidating.
- ABM Industries: Public integrated facility services provider (NYSE: ABM) with HVAC and mechanical services capabilities. Comparable as an enterprise-channel services platform with a focus on multi-site commercial and industrial accounts.
Broad incumbents
- Trane Technologies: Global HVAC OEM and services provider (NYSE: TT) that competes with TAG through its national service network and dealer channel. Comparable as a broad incumbent offering both equipment and recurring service across the same commercial/industrial HVACR space.
- Carrier Global: Global HVAC and refrigeration OEM (NYSE: CARR) that competes through both its equipment portfolio and a national service and controls network. Comparable as a broad incumbent in commercial refrigeration, industrial cooling, and building controls that overlaps with TAG's industrial refrigeration and energy management offerings.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
The Arcticom Group social profiles
Digital presenceThe Arcticom Group financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Arcticom Group leadership team
Management profileNumber of profiles
Profiles8 records
The Arcticom Group subsidiaries and ownership
Company hierarchySubsidiaries23 records
The Arcticom Group funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Arcticom Group M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Arcticom Group
What does The Arcticom Group do?
The Arcticom Group (TAG) is a North American provider of commercial and industrial mechanical services for the HVACR industry. TAG delivers design, installation, maintenance, repair, retrofit, and 24/7 emergency services for commercial refrigeration, industrial refrigeration (including CO2 and ammonia natural refrigerant systems), MEP building systems, commercial kitchen equipment, and energy management solutions through a network of 23 owned operating companies unified by the proprietary TAG Operating System.
Is The Arcticom Group a public or private company?
The Arcticom Group is a private company. It is classified as private equity controlled and is currently operating.
When was The Arcticom Group founded?
The Arcticom Group was founded in 2017. It employs 1,001 to 5,000 people.
Where is The Arcticom Group based?
The Arcticom Group is headquartered in Walnut Creek, United States, in the North America region.
How does The Arcticom Group make money?
Four revenue lines are on record. Service and Maintenance Contracts are the primary driver. The others are installation and Construction Services, equipment Sales and energy Management Services.
Who are The Arcticom Group's main competitors?
Direct peers on record are Comfort Systems USA, EMCOR Group, APi Group, Hillphoenix, Hussmann and Service Logic. Emerging players are Refrigeration Service Engineers Society (RSES) contractor members / independent regional HVACR contractors and ABM Industries. Broad incumbents are Trane Technologies and Carrier Global.
Does The Arcticom Group have an API?
No public API is recorded for The Arcticom Group.
What industry is The Arcticom Group in?
The Arcticom Group's product category is Commercial HVACR Mechanical Services. Its primary akta.pro industry code is IMAFALAB, HVAC & Refrigeration Contracting, with a secondary code of IMAIABAE, Refrigeration & Cold-Chain Equipment Service. Its NAICS code is 23822 and its SIC code is 3580.