Computer Services (CSI)
Computer Services (CSI) is a Paducah, Kentucky–based financial technology provider founded in 1965 that delivers the NuPoint core banking platform, digital banking, lending, payments, and managed services to U.S. community banks, credit unions, and regulated industries.
- Company typePrivate
- Founded1965
- HeadquartersPaducah, United States
- Headcount1,001–5,000
- GTM typeB2B
- OfferingSoftware
What Computer Services (CSI) does
Computer Services, Inc. (CSI) is a U.S. financial technology provider founded in 1965 and headquartered in Paducah, Kentucky, serving community banks, regional banks, credit unions, de novo banks, and regulated industries. Its CSI NuPoint core banking platform is the No. 2 most-used core banking platform in the United States per FedFis (December 2025), relied on by 10.1% of all U.S. banks. The product portfolio spans core banking, digital banking, payments processing, loan origination, managed cybersecurity and IT, financial-crimes compliance, deposit growth, and overdraft management, augmented by three acquisitions completed between December 2023 and October 2025: Hawthorn River (loan origination), Velocity Solutions (deposit growth and overdraft, reaching 30M+ consumers), and Apiture (digital banking). The platform architecture is open and cloud-based, anchored by the Open Integration Hub, Open Banking Marketplace, and CSIBridge Developer Portal that connect third-party fintechs into the core workflow.
CSI monetizes primarily through subscription-based enterprise software licensing, managed services, transaction-based payment processing, and professional services, sold via a direct enterprise field-sales motion with quote-based multi-year contracts. Go-to-market targets C-level, IT, and operations buyers at financial institutions through demos, on-site consultations, and a content-heavy marketing program including white papers, webinars, and the "Banking on Community" podcast. The company operates 16+ U.S. offices across Paducah, Amarillo, Austin, Franklin, and others, is privately held under TA Associates, Centerbridge Partners, and Bridgeport Partners (Jan 2024), and as of December 2025 is organized into two business units: Enterprise Core Banking Solutions and Digital Engagement Solutions.
Computer Services (CSI) firmographics
Firmographics- Name
- Computer Services (CSI)
- Legal name
- Computer Services, Inc.
- Website
- https://csiweb.com
- Company type
- Private
- Founded year
- 1965
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Computer Services (CSI) is a Paducah, Kentucky–based financial technology provider founded in 1965 that delivers the NuPoint core banking platform, digital banking, lending, payments, and managed services to U.S. community banks, credit unions, and regulated industries.
- Ownership category
- akta.pro rank
Computer Services (CSI) industry classification
Industry- Product category
- Core Banking Software
- NAICS
- Activities Related to Credit Intermediation (5223), Security Systems Services (except Locksmiths) (561621), Other Activities Related to Credit Intermediation (522390)
- SIC
- Miscellaneous Business Credit Institution (6159)
- akta.pro primary industry
- Processor Back-End & Switch Providers (Issuer/Acquirer Processing Infrastructure) (FSAMABAJ)
- akta.pro secondary industry
- Fraud Operations & Financial Crime (Monitoring, Investigations, SAR/STR Support) (FSABALAJ)
Keywords
Where Computer Services (CSI) is headquartered
LocationHeadquarters
- HQ city
- Paducah
- HQ country
- United States
- HQ region
- North America
Offices16 records
Markets served
Computer Services (CSI) business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- Enterprise Software Licensing: Core banking software licensing to financial institutions, typically multi-year contracts with annual or multi-year billing
- Managed Services: Managed cybersecurity, IT services, cloud services, hosted voice, and connectivity/VPN services provided on an ongoing subscription basis
- Digital Banking Platform: Apiture digital banking platform subscription for online/mobile banking capabilities
- Loan Origination: Hawthorn River loan origination system licensing and automation services
- Payment Processing: ACH processing, card processing, wire transfer, and payment solutions with transaction-based revenue components
- Professional Services: Implementation, training, advisory, and consulting services for system integration
- Financial Crimes Solutions: Sanctions screening, AML compliance, fraud prevention, and KYC solutions
Go-to-market motion1 record
Distribution channels2 records
Marketing channels8 records
Computer Services (CSI) product offering
Product offeringCore offering
Computer Services, Inc. (CSI) sells an integrated, cloud-based banking technology platform to U.S. financial institutions. Its core product, CSI NuPoint, is the No. 2 most-used core banking platform in the U.S. (10.1% market share per FedFis). CSI also provides digital banking (Apiture), loan origination (Hawthorn River), deposit growth and overdraft management (Velocity Solutions), managed cybersecurity and IT services, financial-crimes compliance (TruDetect AML, TruProtect Fraud Prevention, Sanctions Screening, KYC), payment processing, advisory services, and an AI-powered Customer Intelligence Suite.
Product overview
CSI is a financial software provider headquartered in Paducah, Kentucky, offering a modular platform architecture centered on core banking software. The core platform CSI NuPoint powers 10.1% of U.S. banks as the No. 2 most-used core banking platform (per FedFis). CSI's product portfolio spans: Core Banking Software (NuPoint, digital banking, payment processing, lending); Acquired Platforms (Apiture Digital Banking Platform acquired 2025, Hawthorn River Loan Origination acquired 2023, Velocity Solutions deposit/overdraft solutions acquired 2024); Industry-Specific Solutions (Retail Performance Engine with Account Revenue Solution/Invitation Checking/My Rewards cards, Consumer Liquidity Engine with Intelligent Limit System/CashPlease, Financial Crimes solutions including TruDetect AML/TruProtect Fraud Prevention/Sanctions Screening); Managed Services (Cybersecurity, IT, Document Delivery); and Open Banking capabilities through the CSIBridge Developer Portal and Open Banking Marketplace. The December 2025 reorganization separated offerings into Enterprise Core Banking Solutions and Digital Engagement Solutions business units.
Differentiator
Problem solved
Functional benefit
Brands
- CSI NuPoint: Core banking platform that became the No. 2 most-used core banking platform in the US according to FedFis, serving 10.1% of all U.S. banks
- Apiture Digital Banking Platform
- Retail Performance Engine
- Consumer Liquidity Engine
- TruDetect
- TruProtect
- Hawthorn River
- Velocity Solutions
Products and services
- CSI NuPoint Core Banking Platform
Quantifiable outcome
- 10.1% of all U.S. banks rely on CSI NuPoint for core banking operations
- +2 more outcomes
Companies that use Computer Services (CSI)
Customer profileNamed customers18 records
Segments4 records
Ideal customer profiles4 records
Computer Services (CSI) technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability9 records
Feature10 records
Computer Services (CSI) partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered strategic.
- AfinisstrategicCSI is a member of Afinis, supporting interoperability standards development for the financial industry.
- Financial Data Exchange (FDX)strategicCSI is a member of FDX, supporting open banking standards and data exchange in financial services.
- EPCORstrategicEPCOR is a member partner, representing state banking association endorsement of CSI solutions.
- State Banking Associations (multiple)strategicCSI holds endorsements from numerous state banking associations including Florida, Texas, Indiana, Kansas, Kentucky, Louisiana, Nebraska, Oregon, North Dakota, Maryland, Virginia, West Virginia, Georgia, Illinois, Colorado, Iowa, Michigan, Massachusetts, New Mexico, and others, validating quality of products and services for community banks.
Scale indicators4 records
Recent moves6 records
Expansion highlights6 records
Computer Services (CSI) competitors and assessment
Company assessmentBroad incumbents
- FIS (Fidelity National Information Services):
- Fiserv: Fiserv is a major financial technology incumbent providing core banking, payments, merchant acquiring, and digital banking solutions to a broad range of financial institutions. While it competes with CSI across core and digital banking, it serves larger banks and a much wider product portfolio.
Direct peers
- Jack Henry & Associates: Jack Henry is a leading provider of core banking and complementary technology solutions for U.S. community banks and credit unions, directly competing with CSI NuPoint in the same customer segment with similar enterprise field-sales motion and recurring subscription model.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat6 records
Key risks5 records
Key highlights7 records
Customer concentration
Computer Services (CSI) social profiles
Digital presenceComputer Services (CSI) financial estimates
Financial estimateRevenue estimate
Valuation estimate
Computer Services (CSI) leadership team
Management profileNumber of profiles
Profiles18 records
Computer Services (CSI) subsidiaries and ownership
Company hierarchySubsidiaries3 records
Computer Services (CSI) funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Computer Services (CSI) M&A and investment
M&A and investmentM&A12 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Computer Services (CSI)
What does Computer Services (CSI) do?
Computer Services, Inc. (CSI) sells an integrated, cloud-based banking technology platform to U.S. financial institutions. Its core product, CSI NuPoint, is the No. 2 most-used core banking platform in the U.S. (10.1% market share per FedFis). CSI also provides digital banking (Apiture), loan origination (Hawthorn River), deposit growth and overdraft management (Velocity Solutions), managed cybersecurity and IT services, financial-crimes compliance (TruDetect AML, TruProtect Fraud Prevention, Sanctions Screening, KYC), payment processing, advisory services, and an AI-powered Customer Intelligence Suite.
Is Computer Services (CSI) a public or private company?
Computer Services (CSI) is a private company. It is classified as private equity controlled and is currently operating.
When was Computer Services (CSI) founded?
Computer Services (CSI) was founded in 1965. It employs 1,001 to 5,000 people.
Where is Computer Services (CSI) based?
Computer Services (CSI) is headquartered in Paducah, United States, in the North America region.
How does Computer Services (CSI) make money?
Seven revenue lines are on record. Enterprise Software Licensing is the primary driver. The others are managed Services, digital Banking Platform, loan Origination, payment Processing, professional Services and financial Crimes Solutions.
Who are Computer Services (CSI)'s main competitors?
Broad incumbents on record are FIS (Fidelity National Information Services) and Fiserv. Jack Henry & Associates is listed as a direct peer.
Does Computer Services (CSI) have an API?
Yes. CSI offers an Open Banking API and Developer Portal (CSIBridge) enabling financial institutions and developers to build integrations and access banking capabilities. The platform supports open banking through the Open Integration Hub and Open Banking Marketplace for fintech integrations. Developer documentation is at developer.csiweb.com.
What industry is Computer Services (CSI) in?
Computer Services (CSI)'s product category is Core Banking Software. Its primary akta.pro industry code is FSAMABAJ, Processor Back-End & Switch Providers (Issuer/Acquirer Processing Infrastructure), with a secondary code of FSABALAJ, Fraud Operations & Financial Crime (Monitoring, Investigations, SAR/STR Support). Its NAICS code is 5223 and its SIC code is 6159.