Computer Services (CSI)

What Computer Services (CSI) does

Computer Services, Inc. (CSI) is a U.S. financial technology provider founded in 1965 and headquartered in Paducah, Kentucky, serving community banks, regional banks, credit unions, de novo banks, and regulated industries. Its CSI NuPoint core banking platform is the No. 2 most-used core banking platform in the United States per FedFis (December 2025), relied on by 10.1% of all U.S. banks. The product portfolio spans core banking, digital banking, payments processing, loan origination, managed cybersecurity and IT, financial-crimes compliance, deposit growth, and overdraft management, augmented by three acquisitions completed between December 2023 and October 2025: Hawthorn River (loan origination), Velocity Solutions (deposit growth and overdraft, reaching 30M+ consumers), and Apiture (digital banking). The platform architecture is open and cloud-based, anchored by the Open Integration Hub, Open Banking Marketplace, and CSIBridge Developer Portal that connect third-party fintechs into the core workflow.

CSI monetizes primarily through subscription-based enterprise software licensing, managed services, transaction-based payment processing, and professional services, sold via a direct enterprise field-sales motion with quote-based multi-year contracts. Go-to-market targets C-level, IT, and operations buyers at financial institutions through demos, on-site consultations, and a content-heavy marketing program including white papers, webinars, and the "Banking on Community" podcast. The company operates 16+ U.S. offices across Paducah, Amarillo, Austin, Franklin, and others, is privately held under TA Associates, Centerbridge Partners, and Bridgeport Partners (Jan 2024), and as of December 2025 is organized into two business units: Enterprise Core Banking Solutions and Digital Engagement Solutions.

Name

Computer Services (CSI)

Legal name

Computer Services, Inc.

Website

https://csiweb.com

Company type

Private

Founded year

1965

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Computer Services (CSI) is a Paducah, Kentucky–based financial technology provider founded in 1965 that delivers the NuPoint core banking platform, digital banking, lending, payments, and managed services to U.S. community banks, credit unions, and regulated industries.

Ownership category

akta.pro rank

Product category

Core Banking Software

NAICS

Activities Related to Credit Intermediation (5223), Security Systems Services (except Locksmiths) (561621), Other Activities Related to Credit Intermediation (522390)

SIC

Miscellaneous Business Credit Institution (6159)

akta.pro primary industry

Processor Back-End & Switch Providers (Issuer/Acquirer Processing Infrastructure) (FSAMABAJ)

akta.pro secondary industry

Fraud Operations & Financial Crime (Monitoring, Investigations, SAR/STR Support) (FSABALAJ)

Keywords

• Core banking software
• Digital banking platform
• Loan origination system
• Financial crimes compliance
• Managed cybersecurity services

Headquarters

HQ city

Paducah

HQ country

United States

HQ region

North America

Offices16 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. Enterprise Software Licensing: Core banking software licensing to financial institutions, typically multi-year contracts with annual or multi-year billing
2. Managed Services: Managed cybersecurity, IT services, cloud services, hosted voice, and connectivity/VPN services provided on an ongoing subscription basis
3. Digital Banking Platform: Apiture digital banking platform subscription for online/mobile banking capabilities
4. Loan Origination: Hawthorn River loan origination system licensing and automation services
5. Payment Processing: ACH processing, card processing, wire transfer, and payment solutions with transaction-based revenue components
6. Professional Services: Implementation, training, advisory, and consulting services for system integration
7. Financial Crimes Solutions: Sanctions screening, AML compliance, fraud prevention, and KYC solutions

Go-to-market motion1 record

Distribution channels2 records

Marketing channels8 records

Core offering

Computer Services, Inc. (CSI) sells an integrated, cloud-based banking technology platform to U.S. financial institutions. Its core product, CSI NuPoint, is the No. 2 most-used core banking platform in the U.S. (10.1% market share per FedFis). CSI also provides digital banking (Apiture), loan origination (Hawthorn River), deposit growth and overdraft management (Velocity Solutions), managed cybersecurity and IT services, financial-crimes compliance (TruDetect AML, TruProtect Fraud Prevention, Sanctions Screening, KYC), payment processing, advisory services, and an AI-powered Customer Intelligence Suite.

Product overview

CSI is a financial software provider headquartered in Paducah, Kentucky, offering a modular platform architecture centered on core banking software. The core platform CSI NuPoint powers 10.1% of U.S. banks as the No. 2 most-used core banking platform (per FedFis). CSI's product portfolio spans: Core Banking Software (NuPoint, digital banking, payment processing, lending); Acquired Platforms (Apiture Digital Banking Platform acquired 2025, Hawthorn River Loan Origination acquired 2023, Velocity Solutions deposit/overdraft solutions acquired 2024); Industry-Specific Solutions (Retail Performance Engine with Account Revenue Solution/Invitation Checking/My Rewards cards, Consumer Liquidity Engine with Intelligent Limit System/CashPlease, Financial Crimes solutions including TruDetect AML/TruProtect Fraud Prevention/Sanctions Screening); Managed Services (Cybersecurity, IT, Document Delivery); and Open Banking capabilities through the CSIBridge Developer Portal and Open Banking Marketplace. The December 2025 reorganization separated offerings into Enterprise Core Banking Solutions and Digital Engagement Solutions business units.

Differentiator

Problem solved

Functional benefit

Brands

• CSI NuPoint: Core banking platform that became the No. 2 most-used core banking platform in the US according to FedFis, serving 10.1% of all U.S. banks
• Apiture Digital Banking Platform
• Retail Performance Engine
• Consumer Liquidity Engine
• TruDetect
• TruProtect
• Hawthorn River
• Velocity Solutions

Products and services

• CSI NuPoint Core Banking Platform

Quantifiable outcome

• 10.1% of all U.S. banks rely on CSI NuPoint for core banking operations
• +2 more outcomes

Named customers18 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability9 records

Feature10 records

Partnerships

Four partnerships are on record, tiered strategic.

• AfinisstrategicTechnology or IntegrationCSI is a member of Afinis, supporting interoperability standards development for the financial industry.
• Financial Data Exchange (FDX)strategicTechnology or IntegrationCSI is a member of FDX, supporting open banking standards and data exchange in financial services.
• EPCORstrategicChannel Partner/ Reseller/ DistributorEPCOR is a member partner, representing state banking association endorsement of CSI solutions.
• State Banking Associations (multiple)strategicChannel Partner/ Reseller/ DistributorCSI holds endorsements from numerous state banking associations including Florida, Texas, Indiana, Kansas, Kentucky, Louisiana, Nebraska, Oregon, North Dakota, Maryland, Virginia, West Virginia, Georgia, Illinois, Colorado, Iowa, Michigan, Massachusetts, New Mexico, and others, validating quality of products and services for community banks.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• FIS (Fidelity National Information Services):
• Fiserv: Fiserv is a major financial technology incumbent providing core banking, payments, merchant acquiring, and digital banking solutions to a broad range of financial institutions. While it competes with CSI across core and digital banking, it serves larger banks and a much wider product portfolio.

Direct peers

• Jack Henry & Associates: Jack Henry is a leading provider of core banking and complementary technology solutions for U.S. community banks and credit unions, directly competing with CSI NuPoint in the same customer segment with similar enterprise field-sales motion and recurring subscription model.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/CSIsolutions
• YouTubeyoutube.com/user/VidsfromCSI
• Facebookfacebook.com/csisolutions
• LinkedInlinkedin.com/company/computer-services-inc-

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Subsidiaries3 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A12 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Computer Services (CSI)