Consumers Advancing Patient Safety

Patient Safety Advocacy and Educationpatientsafety.org

Consumers Advancing Patient Safety (CAPS) is a Chicago-based nonprofit that builds patient safety education, advocacy, and community engagement resources for a 3,000+ member global community of patients, caregivers, healthcare professionals, and Patient and Family Advisory Councils.

Company typePrivate
Founded-
HeadquartersChicago, United States
Headcount1–10
GTM typeB2C
OfferingServices

What Consumers Advancing Patient Safety does

Consumers Advancing Patient Safety (CAPS) is a nonprofit patient safety advocacy organization headquartered in Chicago, Illinois, operating with 1-10 staff and a 3,000+ member global community. The organization was founded by Marty Hatlie, who also co-founded and served as first executive director of the National Patient Safety Foundation. Lisa Morrise was appointed Executive Director in June 2019 to lead operations and programming.

CAPS serves patients, caregivers, healthcare professionals, and Patient and Family Advisory Councils (PFACs) through a portfolio of educational and community-engagement resources. Core offerings include the CAPS Perspectives Series Webinars (with Continuing Education Certification), monthly newsletters distributed to the 3,000+ member community, Patient and Family Engagement (PFE) resource guides (including PFAC how-to guides and the Lewis Blackman educational story), the Share Your Story anonymous platform, the Combined Comfort Scale assessment tool, and the CAPS Book Club. CAPS also develops the Consumer Advisory Panel, which provides direct input into healthcare education efforts.

The organization operates on a free-membership model with no fees or pricing tiers, distributing programming through webinars, newsletters, podcasts, and website content. Revenue is not disclosed and is presumed to derive from grants, donations, and programmatic partnerships, including prior Patient and Family Engagement technical support provided to CMS Innovation Center programs (Hospital Engagement Networks, Hospital Improvement Innovation Network, and Transforming Clinical Practice Initiative) between 2012 and 2020. CAPS holds no patents, has no disclosed funding rounds, and operates without external institutional investors or parent/subsidiary relationships.

Consumers Advancing Patient Safety firmographics

Firmographics

Name: Consumers Advancing Patient Safety
Legal name: Consumers Advancing Patient Safety
Website: https://patientsafety.org
Company type: Private
Operating status: Operating
Headcount range: 1–10 employees
Short description: Consumers Advancing Patient Safety (CAPS) is a Chicago-based nonprofit that builds patient safety education, advocacy, and community engagement resources for a 3,000+ member global community of patients, caregivers, healthcare professionals, and Patient and Family Advisory Councils.
Ownership category
akta.pro rank

Consumers Advancing Patient Safety industry classification

Industry

Product category: Patient Safety Advocacy and Education
NAICS: Offices of Physicians (62111)
SIC: Services-Hospitals (8060)
akta.pro primary industry: Healthcare Quality & Patient Safety Regulators (HLAJACAD)
akta.pro secondary industries: Consumer Protection & Product Safety Regulators (BPAIAOAE), Product Safety, Consumer Protection & Market Surveillance Cooperation (BPADANAN)

Keywords

Patient safety advocacy
Patient engagement resources
Healthcare education webinars
Patient family advisory councils
Healthcare community membership

Where Consumers Advancing Patient Safety is headquartered

Location

Headquarters

HQ city: Chicago
HQ country: United States
HQ region: North America

Offices1 record

Markets served

Consumers Advancing Patient Safety business model

Business model

GTM type: B2C
Offering type: Services
Cost components: Personnel, Marketing or Sales, Operations, Others

Distribution channels2 records

Marketing channels4 records

Consumers Advancing Patient Safety product offering

Product offering

Core offering

Consumers Advancing Patient Safety (CAPS) is a nonprofit advocacy organization that delivers patient safety education and engagement programming to a community of over 3,000 patients, caregivers, and healthcare professionals. Its core offerings include the CAPS Perspectives Series webinars (with Continuing Education Certification), monthly CAPS newsletters, free community membership, Patient and Family Engagement (PFE) resources including PFAC how-to guides, the Share Your Story anonymous story-sharing platform, and technical support for patient and family engagement programs in healthcare facilities.

Product overview

Consumers Advancing Patient Safety (CAPS) operates as a patient safety advocacy organization offering a unified portfolio of educational and engagement resources rather than a technology product platform. The core offerings include the CAPS Perspectives Series Webinars (educational sessions with CE certification), CAPS Newsletters (monthly communications to 3,000+ members), and the CAPS Community Membership program. Supporting resources include Patient and Family Engagement (PFE) tools such as PFAC how-to guides, meeting facilitation materials, the Combined Comfort Scale assessment tool, and the Lewis Blackman educational story. Additional offerings include the CAPS Book Club, the Share Your Story anonymous storytelling platform, and Fireside Chat educational discussions on topics like medicine management and pandemic coping strategies.

Differentiator

Problem solved

Functional benefit

Products and services

CAPS Perspectives Series Webinars Educational webinars featuring subject matter experts on patient safety topics, with Continuing Education Certification available. Topics include Healing After Harm, Communication and Optimal Resolution (CANDOR), Restorative Practice, Healthcare Equity, Meaning Making, and Medicine Management. Targeted at patients, caregivers, and healthcare professionals.
CAPS Newsletters Monthly newsletters providing updates on patient safety activities, advocacy opportunities, and educational content distributed to over 3,000 community members. Issues from January 2019 through February 2022 are referenced.
CAPS Community Membership Free global membership program connecting over 3,000 persons supporting patient safety. Members receive newsletters, webinar invitations, advocacy opportunities, and access to educational content including webinars, podcasts, and learning events.
Patient and Family Engagement (PFE) Resources Educational resources including PFAC how-to guides, meeting facilitation materials, resource guides, and the Lewis Blackman Story for training purposes. Designed to help healthcare professionals establish and operate Patient and Family Advisory Councils.
Share Your Story Platform Anonymous story sharing platform allowing patients and caregivers to contribute experiences that support patient safety advocacy and spread new ideas throughout healthcare.

Companies that use Consumers Advancing Patient Safety

Customer profile

Segments4 records

Ideal customer profiles3 records

Consumers Advancing Patient Safety technology and API

Technology

Technology focussed No

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

Consumers Advancing Patient Safety partnerships and signals

Strategic signal

Scale indicators1 record

Recent moves5 records

Expansion highlights3 records

Consumers Advancing Patient Safety competitors and assessment

Company assessment

Broad incumbents

Institute for Healthcare Improvement: Global improvement organization that runs large-scale patient safety programs (e.g., the 5 Million Lives Campaign) and absorbed the National Patient Safety Foundation; directly comparable as a patient safety advocacy and convening body operating at much greater scale than CAPS.
The Joint Commission: Dominant U.S. healthcare accreditation body that sets patient safety standards and operates the Sentinel Event database; comparable as a hospital-facing patient safety authority, though much larger and regulatory-leaning versus CAPS's consumer-led model.
The Leapfrog Group: Employer-driven nonprofit that grades hospitals on safety, quality, and patient experience; comparable as an independent patient safety watchdog shaping hospital behavior through public reporting, adjacent to CAPS's advocacy role.
Agency for Healthcare Research and Quality (AHRQ): Federal agency funding patient safety research, the Patient Safety Network (PSNet), and PFAC/CANDOR toolkits; comparable as a producer of patient safety education content and frameworks that CAPS adopts and disseminates to its community.
ECRI (Emergency Care Research Institute): Independent nonprofit providing patient safety, evidence-based medicine, and medical device safety guidance to hospitals; comparable as a hospital-adjacent patient safety thought leader with deeper technical reach than CAPS.
World Health Organization Patient Safety Programme: WHO programme setting global patient safety norms (e.g., World Patient Safety Day, Global Patient Safety Action Plan); comparable to CAPS as a patient safety advocacy and education entity operating at international scope rather than U.S. community scale.

Direct peers

Patient Safety Movement Foundation: Nonprofit focused on eliminating preventable patient harm through Actionable Patient Safety Solutions and hospital commitments; comparable to CAPS as a mission-aligned patient safety advocacy organization with hospital-facing programming.
Center for Patient Safety: U.S. nonprofit Patient Safety Organization providing safety event reporting, education, and PFAC support to hospitals and consumers; closely comparable to CAPS as a similarly sized advocacy and education-focused patient safety nonprofit.

Regional players

MedStar Institute for Quality and Safety: Health-system-affiliated quality and safety research and training institute that develops patient safety curricula and fellowships; comparable as a patient safety education/training provider, with a regional/system-specific footprint rather than CAPS's consumer-led national model.

Emerging players

Patients for Patient Safety (WHO Patients for Patient Safety programme): WHO-hosted global network of patient advocates and chapters championing patient engagement in safety; comparable to CAPS as a consumer/patient-led patient safety advocacy community aligned with healthcare-system improvement.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

Consumers Advancing Patient Safety financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Consumers Advancing Patient Safety leadership team

Management profile

Number of profiles

Profiles2 records

Consumers Advancing Patient Safety funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Consumers Advancing Patient Safety M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Consumers Advancing Patient Safety

What does Consumers Advancing Patient Safety do?

Is Consumers Advancing Patient Safety a public or private company?

Consumers Advancing Patient Safety is a private company. It is classified as nonprofit foundation owned and is currently operating.

When was Consumers Advancing Patient Safety founded?

Consumers Advancing Patient Safety was founded in -1. It employs 1 to 10 people.

Where is Consumers Advancing Patient Safety based?

Consumers Advancing Patient Safety is headquartered in Chicago, United States, in the North America region.

Who are Consumers Advancing Patient Safety's main competitors?

Broad incumbents on record are Institute for Healthcare Improvement, The Joint Commission, The Leapfrog Group, Agency for Healthcare Research and Quality (AHRQ), ECRI (Emergency Care Research Institute) and World Health Organization Patient Safety Programme. Direct peers are Patient Safety Movement Foundation and Center for Patient Safety. MedStar Institute for Quality and Safety is listed as a regional player. Patients for Patient Safety (WHO Patients for Patient Safety programme) is listed as an emerging player.

Does Consumers Advancing Patient Safety have an API?

No public API is recorded for Consumers Advancing Patient Safety.

What industry is Consumers Advancing Patient Safety in?

Consumers Advancing Patient Safety's product category is Patient Safety Advocacy and Education. Its primary akta.pro industry code is HLAJACAD, Healthcare Quality & Patient Safety Regulators, with a secondary code of BPAIAOAE, Consumer Protection & Product Safety Regulators. Its NAICS code is 62111 and its SIC code is 8060.