United Way of Palm Beach County

What United Way of Palm Beach County does

United Way of Palm Beach County is a 501(c)(3) nonprofit charitable organization established around 1930 and headquartered at 477 S Rosemary Ave, Suite 230 in West Palm Beach, Florida. It functions as a community impact platform and fundraising intermediary for Palm Beach County, mobilizing contributions from individuals, corporate workplace campaigns, foundations, and government sources and channeling them to a network of 110+ local health and human service programs and 200+ partner organizations. The organization operates four impact verticals — Youth Opportunity, Financial Security, Healthy Community, and Community Resiliency — and delivers a portfolio of branded programs including the 24/7 211 Helpline (information, referral, crisis intervention, and suicide prevention), the Hunger Relief Initiative (Palm Beach County Hunger Relief Plan, Food Finder Map, Summer BreakSpot), MISSION UNITED (veteran and family services for the county\u2019s ~84,000 veterans), a Mentor Center coordinating 24+ mentoring initiatives and 5,500+ mentor-mentee relationships, VITA free tax preparation, Back to School PBC! (serving ~12,000 students annually), and disaster preparedness coordination as the lead volunteer agency for Palm Beach County Emergency Management\u2019s Emergency Support Function 15.

The operating model is event-driven and community-led. Revenue streams include individual donations (one-time and recurring), corporate workplace giving campaigns (Publix, NextEra Energy/FPL, Bank of America, EY, Costco, NCCI, RTX, Enterprise Mobility, Palm Beach County Government, School District of PBC), foundation and government grants (notably a $10M unrestricted gift from MacKenzie Scott in Fall 2020 and $4.53M in Palm Beach County ARPA funding in 2022), signature events (Heart of Palm Beach County gala), and membership-group dues (Women United minimum $1,000/year). Three affinity membership groups anchor a sustained donor pipeline: Women United (400+ members), Emerging Leaders Society (300+ members), and Leaders United. Outreach extends across a multi-channel mix including the unitedwaypbc.org website, active social presence (Facebook, Instagram, Twitter/X, LinkedIn, TikTok, YouTube), email newsletters, signature events, corporate workplace campaigns, and earned media.

The organization is locally governed by an independent Board of Directors and affiliated with United Way Worldwide for brand, standards, and certification (currently UW Global Certified). It employs approximately 50 staff across Executive, Finance, Marketing, Community Investments, Hunger Relief, Major Gifts, MISSION UNITED, Resource Development, and Volunteer Engagement functions. Leadership includes Dr. Laurie George as President & CEO (the first woman to hold the role in the organization\u2019s history) and a senior team spanning Impact, Finance, Marketing & Communications, Philanthropy, Development, and Special Initiatives & Grants. Accreditations include Candid Transparency 2025, Charity Navigator, BBB Accredited Charity, and United Way Worldwide certification.

Name

United Way of Palm Beach County

Legal name

United Way of Palm Beach County

Website

https://unitedwaypbc.org

Company type

Private

Founded year

1930

Operating status

Operating

Headcount range

11–50 employees

Short description

United Way of Palm Beach County is a 501(c)(3) nonprofit founded ~1930 in West Palm Beach, Florida, mobilizing donations and corporate workplace campaigns to coordinate 200+ partners across 110 programs addressing hunger, youth opportunity, financial stability, and veteran services in Palm Beach County.

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Other Individual and Family Services (624190), Social Assistance (624), Community Housing Services (62422)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

akta.pro secondary industries

Community Centers & Neighborhood Support Services (BPAGAEAL), Housing Assistance & Homeless Services (BPAGAEAB)

Keywords

• Community health services
• Nonprofit fundraising
• Hunger relief programs
• Veteran support services
• Youth mentoring programs

Headquarters

HQ city

West Palm Beach

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Individual Donations: Individual donors contribute through one-time and recurring donations, with 100% of contributions benefiting United Way of Palm Beach County programs and initiatives.
2. Corporate Workplace Campaigns: Local businesses conduct workplace giving campaigns where employees pledge payroll deductions or make direct donations; major corporate partners include Publix, NextEra Energy/FPL, Palm Beach County Government, Bank of America, and others.
3. Foundation and Government Grants: United Way receives funding from foundations (including MacKenzie Scott's $10 million gift) and government sources (including $4.5 million from Palm Beach County for hunger relief via ARPA).
4. Event Revenue: Signature events like Heart of Palm Beach County generate sponsorship revenue and donations while recognizing community supporters.
5. Membership Group Dues: Women United requires a minimum annual gift of $1,000, creating a sustainable revenue stream from philanthropic women in the community.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

United Way of Palm Beach County is a 501(c)(3) nonprofit that funds and coordinates community health and human service programs across Palm Beach County. It delivers and supports 110 programs in four impact areas: Youth Opportunity, Financial Security, Healthy Community, and Community Resiliency, including the 211 Helpline, Hunger Relief initiatives, MISSION UNITED veteran services, youth mentoring, and VITA free tax preparation.

Product overview

United Way of Palm Beach County operates as a non-profit community service organization offering a portfolio of interconnected social service programs. The organization provides a unified system of support centered around four impact areas: Youth Opportunity, Financial Security, Healthy Community, and Community Resiliency. Key programs include the 211 Helpline (24/7 crisis and referral hotline), Hunger Relief initiatives (Food Finder Map, Summer BreakSpot, food bank partnerships), Youth Opportunity (mentoring programs, back-to-school events), Financial Security (VITA tax preparation), MISSION UNITED (veteran support), and disaster preparedness coordination. The organization also facilitates membership groups including Women United, Emerging Leaders Society, and Leaders United for community engagement and fundraising. The organization supports 110 local health and human service programs and initiatives across Palm Beach County.

Differentiator

Problem solved

Functional benefit

Brands

• MISSION UNITED: Signature initiative that helps connect military veterans and their families with the support needed to lead fulfilling, healthy lives after completing military service.
• Hunger Relief Initiative
• 211 Helpline
• Women United
• Emerging Leaders
• Leaders United
• Back to School PBC!
• Mentor Center

Products and services

• 211 Helpline

Quantifiable outcome

• 8% reduction in food insecure Palm Beach County residents achieved through Hunger Relief Initiative collaboration
• +5 more outcomes

Named customers10 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

25 partnerships are on record, tiered core and minor.

• Goodman Jewish Family ServicescoreStrategic or Co-development PartnerPartner agency providing food assistance and support services during government shutdowns and ongoing community needs in Broward and Palm Beach counties.
• ChildNetcoreStrategic or Co-development PartnerCommunity partner providing child welfare and family support services, working with United Way on food assistance programs during crises.
• Feeding South FloridacoreStrategic or Co-development PartnerRegional food bank partner working to alleviate hunger across South Florida, collaborating with United Way on food distribution initiatives.
• Palm Beach County Food BankcoreStrategic or Co-development PartnerPrimary food bank partner hosting volunteer projects for United Way supporters and serving as distribution hub for hunger relief efforts.
• Boca Helping HandscoreStrategic or Co-development PartnerLocal nonprofit partner providing food assistance and support services in the Boca Raton area.
• Palm Beach County Emergency ManagementcoreStrategic or Co-development PartnerUnited Way serves as the lead volunteer agency for Palm Beach County Emergency Management's Emergency Support Function 15 (ESF-15): Volunteers and Donations, coordinating disaster response.
• Community Foundation for Palm Beach and Martin CountiescoreStrategic or Co-development PartnerCollaborative partner in the Marjorie S. Fisher Tooth Fairy mobile dental van initiative bringing preventive dental care to Title I elementary schools.
• Clinics Can HelpcoreStrategic or Co-development PartnerHealthcare partner providing medical equipment and supplies assistance, collaborating on the Tooth Fairy dental van initiative.
• Florida Department of HealthcoreStrategic or Co-development PartnerGovernment health partner collaborating on the Tooth Fairy dental van program and other health access initiatives.
• Food Research & Action Center (FRAC)coreStrategic or Co-development PartnerNational advocacy organization whose keynote speaker praised Palm Beach County's coordinated hunger relief model as a national best practice.
• Palm Beach County Sheriff's OfficecoreStrategic or Co-development PartnerTop workplace campaign supporter and partner in MISSION UNITED veteran services and community volunteer initiatives.
• School District of Palm Beach CountycoreStrategic or Co-development PartnerTop workplace campaign supporter and key partner in Back to School PBC!, youth mentoring, and Summer BreakSpot meal programs.
• CROS MinistriescoreStrategic or Co-development PartnerPartner agency in hunger relief operating gleaning projects and food distribution; hosts volunteer opportunities for United Way supporters.
• Healthy Mothers, Healthy Babies Coalition of Palm Beach CountycoreStrategic or Co-development PartnerPartner organization providing maternal and child health services; hosts Back to School Dental Kits Assembly volunteer events.
• The Lord's PlacecoreStrategic or Co-development PartnerHomeless services agency receiving United Way-funded support and volunteer assistance through corporate partnerships.
• Adopt-A-Family of the Palm BeachescoreStrategic or Co-development PartnerFamily services nonprofit receiving hygiene kits assembled by corporate volunteers and supporting families facing housing instability.
• Farmworker CouncilcoreStrategic or Co-development PartnerAdvocacy organization for farmworkers receiving school supply kits through United Way volunteer projects.
• For The ChildrencoreStrategic or Co-development PartnerChildren's services organization receiving school supply kits to support local students.
• Communities In Schools of Palm Beach CountycoreStrategic or Co-development PartnerKey mentoring partner where Associate VP Gwyn Williams served as COO before joining United Way; manages 24 mentoring initiatives.
• Literacy Coalition of Palm Beach CountycoreStrategic or Co-development PartnerLiteracy partner collaborating on Day of Action literacy kit projects for Pre-K and Kindergarten students.
• Feeding AmericacoreStrategic or Co-development PartnerNational hunger organization providing Map the Meal Gap data showing food insecurity statistics for Palm Beach County.
• United States Naval Academy Alumni Chapter (PBC)minorStrategic or Co-development PartnerHosted 2nd Annual Army-Navy Alumni Fundraising Luncheon 'Women in Command' raising over $100K for MISSION UNITED.
• United States Military Academy Alumni Chapter (PBC)minorStrategic or Co-development PartnerCo-host of 'Women in Command' event celebrating 50 years of women at service academies, benefiting MISSION UNITED.
• Vita NovacoreStrategic or Co-development PartnerYouth homelessness organization receiving 280 hygiene kits assembled by students at This Girl Can! event.
• United Way WorldwidecoreStrategic or Co-development PartnerGlobal federation providing standards, resources, and brand affiliation for local United Way chapters.

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• United Way Worldwide: Global federation that sets standards and provides brand affiliation for local United Way chapters including United Way of Palm Beach County; directly comparable as the umbrella network governing local UW operations, fundraising frameworks, and the 211 service model.
• American Red Cross (Southeast Florida Chapter): National disaster-response nonprofit with local Florida presence; comparable as a peer in UW PBC's Community Resiliency / disaster-preparedness vertical, though Red Cross operates at larger scale with a broader mission.

Direct peers

• United Way of Broward County: Adjacent-county Florida United Way affiliate running nearly identical programs (211, workplace giving, ALICE focus, youth mentoring); the closest geographic and operational peer that competes for corporate regional dollars and replicates UW PBC's model 50 miles south.
• Feeding South Florida: Regional food bank operating across UW PBC's service territory; directly comparable as both a hunger-relief partner AND competitor for foundation/corporate giving in the same geographic and programmatic space.
• Palm Beach County Food Bank: Local food bank partner that hosts UW PBC volunteer projects and shares the Hunger Relief Plan; comparable as a co-implementer of food insecurity programs in the same county, competing for some of the same donor dollars.
• Community Foundation for Palm Beach and Martin Counties: Local community foundation that co-funds UW PBC initiatives (e.g., Tooth Fairy dental van); directly comparable as a competing grantmaker/donor-aggregator serving the same donor base and community needs in Palm Beach County.
• Children's Services Council of Palm Beach County: Government funder that directly finances UW PBC's mentoring programs; comparable as both a partner and a competing allocator of child/youth-services dollars in Palm Beach County, setting strategy that affects UW PBC programs.

Regional players

• United Way of Miami-Dade: Larger Florida United Way chapter serving Miami-Dade with similar workplace-giving and community-impact programs; comparable as a same-state UW affiliate operating the same business model in a different South Florida geography.

Emerging players

• Habitat for Humanity of Palm Beach County: Local housing-focused nonprofit; comparable as a peer in the housing/financial-security pillar where UW PBC also operates, competing for philanthropic dollars from the same corporate and individual donors.
• Boys & Girls Clubs of Palm Beach County: Direct youth-services competitor in the same county; overlaps with UW PBC's Youth Opportunity and mentoring programs and competes for school-district partnerships and youth-program grants.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/UnitedWayPBC
• YouTubeyoutube.com/user/unitedwaypbcorg
• Facebookfacebook.com/UnitedWayPBC
• LinkedInlinkedin.com/company/124985
• Instagraminstagram.com/unitedwaypbc
• TikToktiktok.com/@unitedwaypbc

Revenue estimate

Valuation estimate

Number of profiles

Profiles11 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about United Way of Palm Beach County