DagKnows
DagKnows provides an AI-powered autonomous incident response platform for enterprise DevOps and SRE teams, using causal investigation DAGs and a Knowledge Graph to investigate infrastructure alerts, identify root causes, and retain institutional memory.
- Company typePrivate
- Founded2020
- HeadquartersSacramento, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What DagKnows does
DagKnows builds an AI-powered autonomous incident response platform targeted at enterprise DevOps and SRE teams. The platform investigates infrastructure alerts by building causal investigation DAGs (via its Hercules engine), testing hypotheses in parallel, and identifying root causes with full evidence chains. A persistent Knowledge Graph captures institutional memory from every incident, enabling faster resolution of similar future problems and preserving operational knowledge across team rotations. The platform supports three adoption modes (Zero AI/Deterministic, AI-Assisted/Guided, AI-Driven/Autonomous), allowing enterprises to control the degree of AI involvement, with human approval gates on state changes and full audit trails throughout.
DagKnows deploys entirely on customer infrastructure with zero inbound firewall rules, supporting air-gapped environments, and holds SOC 2 Type II certification. It integrates with enterprise identity providers (Google, Okta, GitHub, LDAP) and supports the Model Context Protocol (MCP). The company sells through a consultative enterprise sales motion with a "Request a Demo" call-to-action, targeting complex distributed infrastructure environments. Named customers include HCL Technologies, Barracuda Networks, Nokia, Astera Labs, Securly, and udChalo, spanning cybersecurity, telecom, semiconductors, edtech, aviation, and IT services verticals.
DagKnows is a private company (DagKnows Inc.) headquartered in Sacramento, United States, founded in 2020 with 1-10 employees. The company raised a seed funding round in September 2022 from Incubate Fund and Vela Partners (amount undisclosed). Revenue model appears to be enterprise SaaS subscription with on-prem deployment, though pricing is not publicly disclosed.
DagKnows firmographics
Firmographics- Name
- DagKnows
- Legal name
- DagKnows Inc.
- Website
- https://dagknows.com
- Company type
- Private
- Founded year
- 2020
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- DagKnows provides an AI-powered autonomous incident response platform for enterprise DevOps and SRE teams, using causal investigation DAGs and a Knowledge Graph to investigate infrastructure alerts, identify root causes, and retain institutional memory.
- Ownership category
- akta.pro rank
DagKnows industry classification
Industry- Product category
- IT Incident Management / AIOps Software
- NAICS
- Software Publishers (513210), Computer Systems Design and Related Services (54151), Software Publishers (51321)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA)
- akta.pro secondary industry
- Enterprise AI Data & Knowledge Platforms (Vector Databases, Knowledge Graphs) (HDAEANAH)
Keywords
Where DagKnows is headquartered
LocationHeadquarters
- HQ city
- Sacramento
- HQ country
- United States
- HQ region
- North America
Markets served
DagKnows business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Marketing or Sales, Operations
Revenue model
- Enterprise SaaS Subscription: The platform appears to be sold as an enterprise SaaS solution with on-prem deployment options, likely following a subscription model with enterprise licensing based on the sales motion (Request a Demo) and RBAC/SSO enterprise features.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels3 records
DagKnows product offering
Product offeringCore offering
DagKnows sells an enterprise AI platform that autonomously investigates IT and DevOps incidents, builds causal investigation DAGs to identify root causes, and converts each resolution into reusable runbooks stored in a Knowledge Graph. The platform deploys entirely on customer infrastructure and offers three controlled adoption modes ranging from deterministic (zero AI) to fully autonomous AI-driven investigation.
Product overview
DagKnows is a unified AI-powered incident response platform consisting of the core DagKnows Platform, the Hercules AI investigation engine, and the Knowledge Graph for persistent institutional memory. The platform operates in three modes: Zero AI (Deterministic), AI-Assisted (Guided), and AI-Driven (Autonomous). It includes an Incidents Dashboard for monitoring and integrates with enterprise SSO providers. Deploys entirely on-premises with zero inbound firewall rules required.
Differentiator
Problem solved
Functional benefit
Products and services
- DagKnows Platform AI-powered incident response platform that autonomously investigates alerts, builds causal investigation trees, and identifies root causes with full transparency and audit trails for enterprise DevOps and SRE teams. Deploys entirely on-premises with zero inbound firewall rules.
- Hercules AI Investigation Engine AI engine within the DagKnows Platform that builds causal investigation DAGs (Directed Acyclic Graphs) to test hypotheses in parallel, prune based on evidence, and identify root cause of incidents with full evidence chains.
- Knowledge Graph Persistent institutional memory system within the DagKnows Platform that stores patterns from every incident, enabling faster resolution of similar problems and preserving operational wisdom across team rotations.
- Incidents Dashboard Monitoring interface within the DagKnows Platform for tracking and managing alerts with AI-powered response modes, providing visibility into investigation progress and resolution status.
Quantifiable outcome
- 90% MTTR reduction
- +1 more outcomes
Companies that use DagKnows
Customer profileNamed customers6 records
Segments2 records
Ideal customer profiles1 record
DagKnows technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
AI capability9 records
Feature6 records
DagKnows partnerships and signals
Strategic signalScale indicators2 records
Recent moves5 records
Expansion highlights5 records
DagKnows competitors and assessment
Company assessmentMarket position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key highlights6 records
Customer concentration
DagKnows social profiles
Digital presenceDagKnows compliance and trust
Trust signalCompliance3 records
DagKnows financial estimates
Financial estimateRevenue estimate
Valuation estimate
DagKnows leadership team
Management profileNumber of profiles
DagKnows funding detail
Funding detailFunding overview
Funding rounds1 record
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
DagKnows M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about DagKnows
What does DagKnows do?
DagKnows sells an enterprise AI platform that autonomously investigates IT and DevOps incidents, builds causal investigation DAGs to identify root causes, and converts each resolution into reusable runbooks stored in a Knowledge Graph. The platform deploys entirely on customer infrastructure and offers three controlled adoption modes ranging from deterministic (zero AI) to fully autonomous AI-driven investigation.
Is DagKnows a public or private company?
DagKnows is a private company. It is classified as venture growth investor backed and is currently operating.
When was DagKnows founded?
DagKnows was founded in 2020. It employs 1 to 10 people.
Where is DagKnows based?
DagKnows is headquartered in Sacramento, United States, in the North America region.
How does DagKnows make money?
One revenue line is on record: enterprise SaaS Subscription.
Does DagKnows have an API?
Yes. API access tokens with configurable expiration are available for enterprise deployments. DagKnows dynamically generates tools for AI to investigate infrastructure and supports MCP (Model Context Protocol) integration. No public API documentation URL is specified in the source material.
What industry is DagKnows in?
DagKnows's product category is IT Incident Management / AIOps Software. Its primary akta.pro industry code is HDAEANAA, End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management), with a secondary code of HDAEANAH, Enterprise AI Data & Knowledge Platforms (Vector Databases, Knowledge Graphs). Its NAICS code is 513210 and its SIC code is 7372.