Telecare

What Telecare does

Telecare Corporation is a California-based, privately held behavioral health services provider founded in 1966 (operating as Telecare since its founding under original co-founder Morton Bakar) that delivers mental health and substance use treatment to individuals with serious mental illness. The company operates a portfolio of program types including Psychiatric Health Facilities, Crisis Stabilization Units, Mental Health Rehabilitation Centers, Full Service Partnerships (FSPs), Assertive Community Treatment (ACT) teams, Assisted Outpatient Treatment (AOT), community crisis homes, and CARE Court ACT programs—serving primarily adolescents in crisis (ages 12–17) and adults with schizophrenia and co-occurring disorders. Programs are delivered through direct clinical operations in approximately 15+ facilities and mobile teams across multiple California counties (Alameda, Orange, San Diego, Riverside, Los Angeles) plus Oregon and Washington, reaching an employee base of 5,001–10,000.

Telecare's operational technology consists of a hybrid clinical workforce model that combines on-site clinical teams with TeleClinician remote services and telepsychiatry to address staffing shortages, supported by a centralized Staffing Standards Department comprising regional float pools and Kronos-based scheduling. The proprietary Recovery-Centered Clinical System (RCCS) is the company's clinical framework, integrating peer professionals with lived experience into transdisciplinary treatment teams. The company does not appear to have AI/ML or proprietary software products beyond operational scheduling and telehealth delivery; no patents, SDKs, or third-party integrations were disclosed.

Telecare generates revenue exclusively through managed-services contracts with government payers—primarily California county behavioral health departments under Medi-Cal Full Service Partnership programs and the state's CARE Act—rather than through direct consumer pricing. The company also receives revenue through the new court-mandated CARE Court ACT treatment stream and maintains ancillary revenue from prescribers/staffing services. In 2025, Telecare was acquired by Teladoc Health (NYSE: TDOC) as part of a three-deal package exceeding $110 million. The go-to-market motion is enterprise-focused, bidding on multi-year government behavioral health contracts; the company does not disclose pricing or revenue. Customer concentration is high, with California county behavioral health departments functioning as anchor contracting entities.

Name

Telecare

Legal name

Telecare Corporation

Website

https://telecarecorp.com

Company type

Private

Founded year

1966

Operating status

Operating

Headcount range

5,001–10,000 employees

Short description

Telecare Corporation is a California-based behavioral health services provider founded in 1966 that delivers crisis stabilization, psychiatric, residential, and community-based mental health programs to individuals with serious mental illness, operating through government contracts with county behavioral health departments and Medi-Cal across California, Oregon, and Washington.

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Offices of Physicians, Mental Health Specialists (621112), Offices of Mental Health Practitioners (except Physicians) (621330), Residential Mental Health and Substance Abuse Facilities (623220)

SIC

Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093), Services-Skilled Nursing Care Facilities (8051)

akta.pro primary industry

Behavioral Health Crisis Services Management (988/Hotlines/Mobile Crisis Coordination) (HLAEAHAK)

akta.pro secondary industries

Behavioral & Mental Health Virtual Care (EAP/Teletherapy) (HLALADAB), Mental Health & Crisis Support Services (BPAGAEAH)

Keywords

• Behavioral health services
• Mental health treatment
• Crisis stabilization
• Psychiatric health services
• Community mental health programs

Headquarters

HQ city

Alameda

HQ country

United States

HQ region

North America

Offices4 records

Markets served

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Government Behavioral Health Contracts: Telecare generates revenue primarily through contracts with California county behavioral health departments, operating programs under Medi-Cal and other government-funded mental health initiatives. Programs include crisis stabilization units, psychiatric health facilities, and community-based recovery services under Full Service Partnership (FSP) models.
2. CARE Court ACT Program Services: Court-ordered treatment and services under California's Community Assistance, Recovery, and Empowerment Act, providing comprehensive mental health care, substance use disorder treatment, and housing assistance through 12-24 month program cycles.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Telecare operates behavioral health programs under contracts with California county behavioral health departments and Medi-Cal, delivering crisis stabilization, psychiatric health facility care, residential treatment, Assertive Community Treatment (ACT), CARE Court programs, Full Service Partnership (FSP) models, and peer recovery support services for individuals with serious mental illness. Services are delivered through Telecare-managed facilities, mobile crisis teams, and TeleClinician/telepsychiatry services across California, Oregon, and Washington.

Product overview

Telecare is a behavioral health services provider offering a comprehensive portfolio of mental health programs and services. The company's offerings include crisis stabilization services (Psychiatric Health Facilities, Crisis Stabilization Units, Mental Health Urgent Care), residential programs (Mental Health Rehabilitation Centers, Community Crisis Homes), and community-based services (Assertive Community Treatment, Assisted Outpatient Treatment, Full Service Partnerships, CARE Court ACT programs). Key programs include Willow Rock PHF serving adolescents, Alameda County Youth CSU, Jay Mahler Recovery Center, Garfield Neurobehavioral Center, and multiple TAO and Home First FSP programs. Telecare also provides hybrid services through TeleClinician/telepsychiatry solutions and incorporates Peer Recovery Support Services throughout its programs. The Recovery-Centered Clinical System (RCCS) serves as the organization's clinical framework. Programs operate across multiple California counties (Alameda, Orange, San Diego, Riverside, Los Angeles) as well as Oregon and Washington State.

Differentiator

Problem solved

Functional benefit

Products and services

• Willow Rock Psychiatric Health Facility A crisis stabilization program serving adolescents ages 12-17 in Alameda County, providing safe, therapeutic care for youth experiencing mental health emergencies, helping them stabilize and successfully reintegrate into the community.
• Alameda County Youth Crisis Stabilization Unit (ACYCSU) A 10-chair, 24/7 crisis stabilization unit providing short-term, voluntary crisis services for youth ages 12-17 experiencing acute mental health distress, offering rapid assessment, psychiatric support, and stabilization with a multidisciplinary team.
• Jay Mahler Recovery Center A mental health rehabilitation center located in San Leandro, California, providing comprehensive behavioral health services for individuals with serious mental illness.
• Garfield Neurobehavioral Center A Skilled Nursing Facility (SNF) in California offering medical, psychiatric, nursing, and recovery services for individuals with neurobehavioral diagnoses and mental illness, providing whole-person care through a multidisciplinary team.
• Tranquil Springs CRT A crisis residential program providing community-based mental health support services.
• CARE Court ACT A time-limited, community-based, holistic support program operating under California's Community, Assistance, Recovery, and Empowerment (CARE) Act, delivering services to individuals with schizophrenia and other psychotic disorders while preserving autonomy and dignity.
• Orange County AOT (Assisted Outpatient Treatment) Assisted outpatient treatment program providing court-ordered mental health services with comprehensive support for individuals with serious mental illness.
• San Diego CARE Court ACT CARE Court ACT program in San Diego delivering time-limited, community-based, holistic support in partnership with San Diego County Behavioral Health.
• TAO (Transition Age Opportunity) Programs Multiple TAO programs (North, South, Central, Mission Possible) providing mental health services for transition-age youth.
• Home First FSP (Full Service Partnership) Full Service Partnership programs (Home First North, Central, South) providing comprehensive mental health services funded through Medi-Cal.
• TREEhouse Programs Mental health programs for youth and families (TREEhouse North, South).
• TeleClinician Services Hybrid behavioral health workforce model using tele-clinicians to address staffing gaps, expand access, and support continuity of care across programs.
• Telepsychiatry Prescriber staffing service providing telepsychiatry solutions to support mental health programs.
• Peer Recovery Support Services Peer support services delivered by certified peer recovery specialists with lived experience, integrated across multiple programs including AOT and CARE Act.

Quantifiable outcome

• California's first CARE Court graduations achieved by Telecare's San Diego program
• +2 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered core and minor.

• San Diego County Behavioral HealthcoreStrategic or Co-development PartnerTelecare operates CARE Court ACT program in San Diego County in partnership with the county's Behavioral Health Services team. The partnership involves daily coordination, bi-weekly leadership meetings, and collaborative case management to ensure quality service delivery under California's CARE Act.
• OC Health Care Agency Behavioral Health ServicescoreStrategic or Co-development PartnerPartnership with Orange County Health Care Agency for Mental Health Awareness Night and ongoing behavioral health services including AOT and CARE Act programs. Telecare staff participate in county-sponsored events and coordinate care delivery.
• Mental Health Association of Orange CountycoreGTM or Marketing PartnerTelecare Orange County serves as Silver Sponsor for the annual Meeting of the Minds Conference, hosting resource fair tables and presenting workshops on peer support and recovery. Partnership supports community engagement and mental health awareness.
• NAMI OregonminorGTM or Marketing PartnerTelecare sponsored the NAMI Oregon Awards Reception, an annual event celebrating excellence in mental health advocacy. The partnership connected Telecare leadership with state officials including First Lady Aimee Kotek Wilson and community advocates.
• National Council for Mental WellbeingcoreGTM or Marketing PartnerTelecare is a member of the National Council for Mental Wellbeing and participated in NatCon26 in Denver, Colorado. Team members presented on peer support, workforce innovation, and recovery-oriented care topics, building thought leadership and professional network.
• California Mental Health Services Authority (CalMHSA)coreStrategic or Co-development PartnerCalMHSA supports development of California Medi-Cal Peer Support Specialist Certification. Telecare's Lei Portugal Calloway participates as peer subject matter expert in creating the certification exam, aligning Telecare's training programs with state standards.

Scale indicators3 records

Recent moves7 records

Expansion highlights6 records

Market position

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/telecare-corporation

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Telecare