EMERGYS
Emergys is a digital transformation services firm established in 1998 that delivers AI, data engineering, and enterprise platform implementation across SAP, BMC, ServiceNow, and Salesforce for mid-market and large enterprises in manufacturing, financial services, healthcare, and telecom.
- Company typePrivate
- Founded1998
- HeadquartersMorrisville, United States
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What EMERGYS does
Emergys is a privately held digital transformation services firm founded in 1998 and headquartered in Morrisville, USA, with 501-1,000 employees and global operations. The company delivers AI, data engineering, and enterprise platform implementation services across SAP, BMC, ServiceNow, and Salesforce, organized into three service lines: AI & Data (Generative AI, Intelligent Automation, Data Engineering, Big Data & Cloud, AIOps, BI), Enterprise Solutions (platform-specific implementations plus ServiceRize AI service desk), and Modern Applications (RPA, Low-Code/No-Code via PowerApps and OutSystems, Platform Engineering, Testing). Proprietary products include FoundrySmart—an SAP-qualified partner-packaged solution purpose-built for foundry and metal casting operations with Charge Mix Optimizer, real-time traceability, and SAP Analytics Cloud dashboards—and the EMY Agentic Framework for Enterprise Service Management, designed to transition clients from siloed service models to autonomous AI-driven service ecosystems. Top-tier vendor designations (SAP Gold Partner and PCOE, BMC Elite Provider and Xcelerate Partner, ServiceNow and Salesforce implementation partnerships) anchor the firm's credibility and channel position.
Revenue is generated primarily through professional services engagements—implementation, customization, ongoing support, and managed services—with quote-based enterprise pricing rather than disclosed SaaS subscriptions. The firm serves mid-market and large enterprises across manufacturing (with deep foundry specialization), financial services, healthcare, telecommunications, agrifood, and industrial verticals, with named customers including a global digital banking leader (BMC Helix), a prominent U.S. cybersecurity firm (ServiceNow), and family-owned agrifood and food processing companies (Salesforce). Distribution relies on direct enterprise field sales supported by website lead capture and partnership-enabled co-sell motion across the four major enterprise platform ecosystems. The leadership team comprises Founder Jay Chopde, CEO Krishna Prabhu, COO & CTO John Janakiraman, Head of Technology & Enterprise Architecture Varun Singh, and VP Management Anil Bajpai.
EMERGYS firmographics
Firmographics- Name
- EMERGYS
- Legal name
- Emergys LLC
- Website
- https://emergys.com
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- Emergys is a digital transformation services firm established in 1998 that delivers AI, data engineering, and enterprise platform implementation across SAP, BMC, ServiceNow, and Salesforce for mid-market and large enterprises in manufacturing, financial services, healthcare, and telecom.
- Ownership category
- akta.pro rank
Where EMERGYS is headquartered
LocationHeadquarters
- HQ city
- Morrisville
- HQ country
- United States
- HQ region
- North America
Markets served
EMERGYS business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Professional Services and Consulting: Implementation, customization, and ongoing support services for enterprise platforms including SAP, BMC, ServiceNow, and Salesforce. Includes managed services, consulting engagements, and technical assessment services.
Distribution channels4 records
Marketing channels7 records
EMERGYS product offering
Product offeringCore offering
Emergys is a digital transformation services and consulting company that helps mid-market and large enterprises implement, customize, and support enterprise platforms across SAP, BMC, ServiceNow, and Salesforce. Its portfolio spans AI & Data services (Generative AI, Intelligent Automation, Data Engineering, Big Data & Cloud, AIOps, BI), Enterprise Solutions (platform implementations with proprietary add-ons FoundrySmart and ServiceRize), and Modern Applications (Platform Engineering, RPA, Low-Code/No-Code, Testing). The company supplements services with proprietary products including the SAP-qualified FoundrySmart solution and the EMY Agentic Framework for Enterprise Service Management.
Product overview
Emergys is a digital transformation services company offering a comprehensive portfolio organized into three main service categories: AI & Data, Enterprise Solutions, and Modern Applications. The AI & Data portfolio includes Generative AI, Intelligent Automation, Data Engineering, Big Data & Cloud, AIOps, and BI and Visualization services. Enterprise Solutions encompasses partnerships with major platforms including SAP (with FoundrySmart as an SAP-qualified industry-specific solution), ServiceNow, Salesforce, BMC, and the proprietary ServiceRize AI-powered service desk. Modern Applications covers Product Development, Platform Engineering, Robotic Process Automation (RPA), Low-Code No-Code platforms (PowerApps, OutSystems), and Testing. The company also provides industry-specific solutions for Banking/Financial Services/Insurance, Manufacturing, Healthcare, Supply Chain, Automotive, Chemicals, Foundry, Higher Education, Medical Devices, and Retail sectors. Central to their offerings is the EMY Agentic Framework for Enterprise Service Management, which enables autonomous AI-driven service ecosystems.
Differentiator
Problem solved
Functional benefit
Brands
- FoundrySmart: SAP-qualified partner-packaged solution for foundry and metal casting industry, providing charge mix optimization, traceability, and analytics for real-time cost and yield analysis.
- EMY – Agentic Framework for ESM
- ServiceRize
Products and services
- AI & Data Services Strategic blend of analytics, intelligent automation, and AI to unlock deeper insights from enterprise data. Spans Generative AI, Intelligent Automation, Data Engineering, Big Data & Cloud, AIOps, and BI and Visualization services for enterprises seeking AI-driven transformation.
- Enterprise Solutions Services Implementation, customization, and ongoing support services for IT Workflow, ERP, CRM, and RIM platforms including SAP, BMC, ServiceNow, Salesforce, and the proprietary ServiceRize AI service desk, designed to optimize operations and enhance customer experiences for enterprises.
- Modern Applications Services Hyperautomation, Low-Code, and Gen AI-powered application development services including Product Development, Platform Engineering, RPA, Low-Code No-Code platforms (PowerApps, OutSystems), and Testing for enterprises seeking modern application delivery.
- FoundrySmart SAP Qualified Partner-Packaged Solution (QPPS) purpose-built for the foundry and metal casting industry. Combines SAP Business Suite core modules with foundry-specific enhancements including Real-Time Planning and Scheduling, Charge Mix Optimizer, Cost and Yield Analysis, Pattern and Metallurgy Tracking, Traceability, and O2C Cycle management for production planning, work-in-progress tracking, and cost traceability.
- ServiceRize AI-powered service desk solution that uses cognitive and ITPA (IT Process Automation) technologies to automate IT ticket resolution and reduce IT turnaround times, enabling enterprises to streamline service operations.
Quantifiable outcome
- Up to 30% operational efficiency improvement through digital technology integration in melting bay operations
- +3 more outcomes
Companies that use EMERGYS
Customer profileNamed customers4 records
Segments6 records
Ideal customer profiles5 records
EMERGYS technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration19 records
AI capability14 records
Feature3 records
EMERGYS partnerships and signals
Strategic signalPartnerships
Five partnerships are on record, tiered core.
- SAP (Partner Solution Center)coreSAP's Partner Solution Center organization granted FoundrySmart the qualification as an SAP-qualified partner-packaged solution for the foundry and metal casting industry. The qualification validates FoundrySmart's integration with SAP Business Suite, including Charge Mix Optimizer, traceability, and analytics capabilities for real-time cost and yield analysis.
- SAPcoreEmergys is an SAP Gold Partner and PCOE (Partner Center of Expertise) Partner delivering solutions built on SAP Business Suite, SAP Cloud ERP, and SAP BTP. The partnership focuses on foundry industry solutions through SAP FoundrySmart.
- BMC SoftwarecoreEmergys holds BMC Elite Provider (Best APAC Partner), BMC Xcelerate Partner, and BMC R&D Global Partner designations. The partnership delivers BMC Helix ITSM, workload automation, and professional services across financial services, public sector, manufacturing, telecommunications, healthcare, and AI domains.
- SalesforcecoreEmergys delivers Salesforce ITSM solutions, CRM implementations, and enterprise service management on the Salesforce platform. Specializes in migrations from BMC Helix Remedyforce to Salesforce ITSM and connected customer service implementations.
- ServiceNowcoreEmergys operates an IT Workflow Centre of Excellence for ServiceNow, providing custom development, implementation, and integration capabilities. Specializes in AI-powered virtual agents with NLU, ITSM automation, and incident remediation solutions.
Scale indicators2 records
Recent moves6 records
Expansion highlights5 records
EMERGYS competitors and assessment
Company assessmentDirect peers
- Cognizant: Global IT services and digital transformation firm with deep practices across SAP, ServiceNow, Salesforce, and cloud platforms. Comparable in offering breadth to Emergys though at much larger scale; directly competes for enterprise digital transformation deals.
- Infosys: Large IT services firm with extensive SAP, ServiceNow, and cloud transformation practices, serving global enterprises. Closely comparable in service portfolio and platform partnerships to Emergys, though with significantly larger delivery footprint.
- Wipro: Global IT services firm with established enterprise solutions, cloud, and AI practices spanning SAP, ServiceNow, and Salesforce ecosystems. Competes with Emergys for the same enterprise transformation mandates at comparable service breadth.
- Persistent Systems: Mid-sized IT services firm with strong Salesforce, cloud, and data engineering practices serving enterprise and BFSI clients. Closely comparable in scale and vertical mix to Emergys, including similar partnership-driven go-to-market.
- Mphasis: Mid-sized IT services firm specializing in cloud, cognitive, and digital transformation for BFSI and other enterprise verticals. Comparable size and partnership-driven model to Emergys, with overlapping SAP and cloud delivery practices.
Broad incumbents
- Capgemini: Global IT consulting and services leader with broad SAP, ServiceNow, and digital transformation practices. Larger and more diversified than Emergys, with overlapping enterprise transformation offerings and similar platform partnership model.
- Accenture: World's largest IT and consulting firm with comprehensive SAP, ServiceNow, Salesforce, and AI transformation capabilities. Significantly larger scale but operates in the same digital transformation space and competes for the largest enterprise programs Emergys targets.
- Tata Consultancy Services (TCS): Global IT services leader with deep enterprise platform, cloud, and AI practices including SAP, ServiceNow, and Salesforce. Comparable in service breadth to Emergys but at vastly larger delivery scale.
- HCL Technologies: Global IT services firm with strong enterprise application, cloud, and digital transformation practices. Similar platform partnership model and comparable SAP/ServiceNow delivery capabilities, though at much greater scale.
- NTT Data: Global IT services provider with extensive SAP and ServiceNow practices serving enterprise clients. Comparable in service portfolio and platform dependencies, though typically larger in regional delivery scale.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
EMERGYS social profiles
Digital presenceEMERGYS compliance and trust
Trust signalCompliance4 records
EMERGYS financial estimates
Financial estimateRevenue estimate
Valuation estimate
EMERGYS leadership team
Management profileNumber of profiles
Profiles5 records
EMERGYS funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
EMERGYS M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about EMERGYS
What does EMERGYS do?
Emergys is a digital transformation services and consulting company that helps mid-market and large enterprises implement, customize, and support enterprise platforms across SAP, BMC, ServiceNow, and Salesforce. Its portfolio spans AI & Data services (Generative AI, Intelligent Automation, Data Engineering, Big Data & Cloud, AIOps, BI), Enterprise Solutions (platform implementations with proprietary add-ons FoundrySmart and ServiceRize), and Modern Applications (Platform Engineering, RPA, Low-Code/No-Code, Testing). The company supplements services with proprietary products including the SAP-qualified FoundrySmart solution and the EMY Agentic Framework for Enterprise Service Management.
Is EMERGYS a public or private company?
EMERGYS is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was EMERGYS founded?
EMERGYS was founded in 1998. It employs 501 to 1,000 people.
Where is EMERGYS based?
EMERGYS is headquartered in Morrisville, United States, in the North America region.
How does EMERGYS make money?
One revenue line is on record: professional Services and Consulting.
Who are EMERGYS's main competitors?
Direct peers on record are Cognizant, Infosys, Wipro, Persistent Systems and Mphasis. Broad incumbents are Capgemini, Accenture, Tata Consultancy Services (TCS), HCL Technologies and NTT Data.
Does EMERGYS have an API?
No public API is recorded for EMERGYS.