Elad Software Systems

What Elad Software Systems does

Elad Software Systems is an Israeli enterprise IT services and system integration company, listed on the Tel Aviv Stock Exchange, organized around four operating divisions: ELAD CRM (implementation of Salesforce, Microsoft Dynamics 365, and Pega), ELAD DATA (analytics, BI, and data management built on Snowflake, IBM Watsonx.ai, StreamSet, and BonData), ELAD DIGITAL (UI/UX, web, e-commerce, and portals), and ELAD PEOPLE (staffing and managed services for government and enterprises). The company operates as a full-lifecycle professional services provider — from strategy and design through implementation, ongoing support, and optimization — for large Israeli enterprises, banks, hospitals, municipalities, and government offices, with a customer roster that includes Ichilov, Hadassah, Maccabi, Mizrahi-Tefahot Bank, Migdal Insurance, Adama, ICL, Office Depot, SodaStream, Strauss Water, and the Israeli Ministry of Education.

The technology stack combines the company's own CRM implementation methodology with a broad partner ecosystem: Elad is the exclusive Workato iPaaS representative in Israel and is a certified implementation partner for Salesforce, Microsoft Dynamics 365, Pega, AWS, IBM, and Snowflake, supplemented by Torii (SaaS management), Unixi (passwordless SSO), Asana, and Applitools. AI capabilities are layered on top via agentic AI solutions (AWS Bedrock, AgentCore, Strands Agents SDK), Smart Digital Agent, AI transcription for medical conversations, predictive analytics, and the BonData Smart Harmonization Layer. The group structure includes wholly-owned subsidiaries Elad Data Ltd., Elad Business Applications Ltd., Elad Computing Solutions 2001 Ltd., Elad Human Resources Ltd., and Risotec Ltd., with the recent acquisition of Consist (June 2026) extending scale.

The business model is primarily professional services with quote-based, multi-year contracts for enterprise projects, supplemented by software licensing and platform resale through vendor partnerships, plus managed services via Elad People. Go-to-market is enterprise field sales with long-term client relationships and dedicated account teams, augmented by partner-channel referrals from Salesforce, Microsoft, AWS, and others. Revenue is largely domestic (Israel), with a newly opened expansion vector into North America and EMEA through the BonData partnership. Ownership is concentrated in the Trokman family, with Dagan Halevy as CEO and Adiv Baruch as Chairman.

Name

Elad Software Systems

Legal name

Elad Software Systems Ltd.

Website

https://www.eladsoft.com/

Company type

Public

Founded year

1982

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Elad Software Systems is an Israeli enterprise IT services company listed on TASE, operating four divisions (CRM, Data, Digital, People) that implement and integrate platforms from Salesforce, Microsoft, Pega, IBM, Snowflake, AWS, and Workato for large banks, hospitals, government offices, and enterprises in Israel and increasingly in North America and EMEA.

Ownership category

akta.pro rank

Product category

Enterprise IT Professional Services

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Enterprise Architecture & IT Operating Model (BPAHAEAB)

akta.pro secondary industry

Data Engineering, Integration & ETL/ELT Services (BPAEAHAB)

Keywords

• CRM implementation services
• Enterprise system integration
• Digital transformation consulting
• Data analytics solutions
• IT professional services

Headquarters

HQ city

Tel Aviv

HQ country

Israel

HQ region

Middle East

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Professional Services: End-to-end project management and implementation services. The company provides complete process including strategic thinking, research and characterization, design and development, system implementation, ongoing support, and solution maintenance and optimization. Revenue comes from consulting, implementation, and managed services for CRM, Data, Digital, and People divisions.
2. Software Licensing and Platform Partnerships: Revenue from implementing and supporting enterprise software platforms including Salesforce, Microsoft Dynamics, Pega, Workato, Snowflake, IBM, and other technology partnerships. The company acts as a certified partner and implementation provider for these platforms.
3. Human Capital Solutions (Elad People): Professional services providing expert personnel for development, maintenance and support, professional consultation, and accompanying various projects. Services range from service and support teams for end-users through software experts, system analysts, project managers, cyber and data security personnel, UI/UX, digital and ecommerce specialists to computing units CIOs.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Elad Software Systems is an Israeli enterprise professional services and system integration company that implements, customizes, and supports CRM, data analytics, digital, and human capital solutions for large organizations. Its core revenue comes from end-to-end projects covering strategy, design, development, implementation, ongoing support, and optimization across Salesforce, Microsoft Dynamics 365, Pega, Workato, AWS, Snowflake, and IBM platforms, delivered by 300+ certified CRM experts and 100+ data specialists.

Product overview

Elad Software Systems is an Israeli technology company organized into four core divisions: ELAD CRM (customer relationship management), ELAD DATA (data analytics and business intelligence), ELAD DIGITAL (digital innovation and e-commerce), and ELAD PEOPLE (professional services and staffing). The company operates as a platform-plus-modules architecture with its core CRM, Data, Digital, and People divisions supplemented by specialized AI-powered sub-products including Smart Digital Agent, AI Virtual Assistant, and AI for Retail/Healthcare systems. Elad serves as exclusive Israeli representative for Workato iPaaS and partners with major platforms including Salesforce, Microsoft Dynamics, Pega, IBM, Snowflake, and BonData. The company also offers value-added products through partnerships with Torii (SaaS management), Unixi (SSO), Asana (work management), and Applitools (UI testing).

Differentiator

Problem solved

Functional benefit

Brands

• Elad CRM: Customer Relationship Management solutions division - Israel largest CRM company with partnerships with Salesforce, Dynamic 365, Pega, and Workato
• Elad Data
• Elad Digital
• Elad People

Products and services

• ELAD CRM Customer Relationship Management services division providing customer engagement solutions, digital transformation, and certified implementation of Salesforce, Microsoft Dynamics 365, and Pega platforms, delivered by 300+ certified experts across healthcare, finance, public sector, automotive, industry, and high-tech.
• ELAD DATA Data analytics and business intelligence services division comprising approximately 100 analysts, developers, data engineers, architects, and project managers, offering data strategy, advanced analytics, BI, automation, and AI/data platform implementations across all business sectors.
• ELAD DIGITAL Digital innovation services division providing end-to-end digital solutions including UI/UX design, web development, e-commerce platforms, and organizational portals, connecting business vision with leading technological capabilities.
• ELAD PEOPLE Professional services and staffing division providing expert personnel, project management, and consulting for government offices, public companies, and hi-tech organizations across SAP, Microsoft, Dynamics, Salesforce, cyber, and data security environments.

Quantifiable outcome

• 35% year-over-year revenue growth achieved through AWS Partner Transformation Program
• +9 more outcomes

Named customers24 records

Segments6 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability22 records

Feature4 records

Partnerships

Eight partnerships are on record, tiered core.

• Amazon Web Services (AWS)coreChannel Partner/ Reseller/ Distributor · 8 June 2026AWS Partner participating in the Partner Transformation Program (PTP) agentic AI module. ELAD Software achieved 82% faster AI POC delivery and 35% YoY revenue growth through the program. The 60-90 day structured program helps partners build production-ready AI solutions for public sector using Amazon Bedrock, AgentCore, and Strands Agents SDK.
• BonDatacoreTechnology or Integration · 2 March 2026Strategic partnership to integrate BonData's Smart Harmonization Layer and IntelliBond engine into Elad Systems' portfolio. The partnership helps enterprise clients eliminate 'Decision Latency' by providing a unified 'Golden Record' in days rather than months. Collaboration focuses on automating entity correlation to improve decision-making speed and accuracy across North America and EMEA. Both CEOs characterized the partnership as enabling faster ROI and AI-readiness for enterprise clients.
• WorkatocoreTechnology or IntegrationExclusive representative of Workato iPaaS platform in Israel. Low-code/No-Code platform enabling organizations to manage integrations and automations with AI capabilities. Workato One layer provided for public sector on Nimbus 5.
• IBMcoreTechnology or IntegrationStrategic collaboration with IBM focusing on AI & Data solutions with Watsonx.ai for generative AI model development, StreamSet for cloud data pipeline management, and DataOps capabilities. Enables organizations to accelerate innovation, meet regulatory requirements, and integrate advanced technologies in cloud and hybrid environments.
• SnowflakecoreTechnology or IntegrationPartnership for Snowflake cloud data platform providing advanced data management, unification and analysis. Enables organizations to centralize data, share easily, and generate real-time insights while maintaining high security standards. Full integration with AWS, Azure, and GCP.
• SalesforcecoreImplementation/ SI/ Consulting PartnerLong-term partnership as certified Salesforce implementation partner. One of the three leading CRM platforms implemented by Elad, with over 300 certified experts. Provides customer engagement solutions and digital transformation services.
• Microsoft (Dynamics 365)coreImplementation/ SI/ Consulting PartnerLong-term partnership as certified Microsoft Dynamics 365 implementation partner. One of three leading CRM platforms implemented by Elad. Provides business solutions leveraging Microsoft technologies.
• PegacoreImplementation/ SI/ Consulting PartnerLong-term partnership as certified Pega implementation partner. One of three leading CRM platforms implemented by Elad. Implemented for major banks including Mizrahi-Tefahot for 360-degree customer financial views.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Others

• Workato (reseller ecosystem): The iPaaS platform vendor for which Elad is the exclusive Israeli representative. Comparable as the platform underpinning Elad's integration and automation practice.
• Salesforce (SI Partner Ecosystem): The platform vendor Elad implements for. Salesforce's own Professional Services and SI partner network defines the ecosystem in which Elad competes with other Global and Regional SIs for certified implementation work.

Direct peers

• Matrix IT: Large Israeli IT services group offering software, systems integration, and professional services across enterprise verticals. Closest local peer by headcount, scope, and TASE-listed profile.
• Ness Technologies: Israel-headquartered IT services and system integration firm with similar CRM, data, and digital transformation practices serving enterprise and government clients. Directly comparable in size, geography, and partner-channel model.
• SQLink Group: Israeli IT and software services firm providing consulting, implementation, and staffing to enterprise customers. Comparable business model and Israeli market exposure.
• Harel Technologies (HTS): Israeli IT solutions and services company delivering enterprise software implementation and consulting. Competes directly with Elad in CRM and digital transformation engagements.

Broad incumbents

• Slalom Consulting: Global consulting firm focused on Salesforce, Microsoft, and data/cloud transformation. Comparable on partner-led enterprise implementation services, but operates at significantly larger scale.
• Deloitte Digital: Big Four digital transformation practice delivering CRM, cloud, and AI implementations globally. Overlaps with Elad's enterprise transformation engagements for large multinational clients.
• Accenture (Israel / Global SI): Global professional services and systems integration leader. Competes with Elad in large-scale CRM, cloud, and AI transformation projects, particularly for multinationals operating in Israel.

Regional players

• TIA Technology: Danish-headquartered CRM and insurance software consultancy serving European insurers and banks. Comparable as a vertical CRM implementation specialist, though operating in a different geography.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UC827VDOqtpCnaHfYgXt6B9A
• Facebookfacebook.com/EladSystems/?ref=bookmarks
• LinkedInlinkedin.com/company/elad-systems

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A2 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Elad Software Systems