PayInc
PayInc (formerly BankservAfrica) operates South Africa's national payments utility, co-owned by the South African Reserve Bank and major banks, running the PayShap real-time payment platform and publishing national economic indices.
- Company typePrivate
- Founded2019
- HeadquartersBargarh, India
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What PayInc does
PayInc, formerly BankservAfrica, operates as South Africa's national payments utility, jointly owned by the South African Reserve Bank (which acquired a 50% stake in November 2025) and several major South African banks. The company runs the country's payment infrastructure, most notably the PayShap real-time instant payment platform, and has completed a three-year migration of its core systems to AWS to enhance scalability, security, and reliability. Beyond core rails, PayInc publishes the PayInc Index (tracking 195.5 million monthly transactions) and the PayInc Net Salary Index, monetizing its transaction data as macroeconomic signals.
The business model is institutional and B2B: distribution flows through co-owning banks and partner fintechs (such as ZAKHAA PAY) who embed PayInc rails into their own wallets, QR code products, and digital voucher services. Pricing is quote-based and not publicly disclosed. Customer segments include major South African banks, fintechs and payment service providers leveraging PayShap, and underserved informal-economy users reached via partner wallets.
Note: A conflicting firmographic block lists PayInc as an India-based (Bargarh) fintech software consultancy founded in 2019 with 11-50 employees, and the payinc.in website displays a "Coming Soon" placeholder. This appears to be a different entity sharing the PayInc name; the substantive data above describes the South African national payments utility.
PayInc firmographics
Firmographics- Name
- PayInc
- Website
- https://payinc.in
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- PayInc (formerly BankservAfrica) operates South Africa's national payments utility, co-owned by the South African Reserve Bank and major banks, running the PayShap real-time payment platform and publishing national economic indices.
- Ownership category
- akta.pro rank
PayInc industry classification
Industry- Product category
- Payment Infrastructure
- NAICS
- Financial Transactions Processing, Reserve, and Clearinghouse Activities (52232), Financial Transactions Processing, Reserve, and Clearinghouse Activities (522320)
- SIC
- National Commercial Banks (6021), Finance Services (6199)
- akta.pro primary industry
- Bank-to-Bank Transfers & Pay-by-Bank (Consumer & Merchant) (FSAMAFAC)
- akta.pro secondary industries
- Payouts, Disbursements & Mass Payments Infrastructure (FSAGABAN), Embedded Payments (Pay-ins, Pay-outs, Wallets) (FSAGALAB)
Keywords
Where PayInc is headquartered
LocationHeadquarters
- HQ city
- Bargarh
- HQ country
- India
- HQ region
- Asia
Markets served
PayInc business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Infrastructure, Personnel, Operations
Distribution channels1 record
PayInc product offering
Product offeringCore offering
PayInc operates a real-time national payments infrastructure in South Africa, anchored by the PayShap instant payment platform. The company provides payment rails, digital transaction processing, and economic insight indices (PayInc Index and PayInc Net Salary Index) to South African banks, financial institutions, and payment service providers. Following SARB's 50% stake acquisition in November 2025, PayInc functions as a national payments utility co-owned by the South African Reserve Bank and several major South African banks.
Product overview
PayInc (formerly BankservAfrica) operates as a national payments utility in South Africa, jointly owned by the South African Reserve Bank and several South African banks. The company offers a portfolio of payment and economic tracking products centered around its real-time transaction platform PayShap, which enables instant payments and digital transactions. PayInc also publishes economic indices including the PayInc Index and PayInc Net Salary Index to monitor transaction volumes and salary trends across the country.
Differentiator
Problem solved
Functional benefit
Brands
- PayShap: Real-time transaction platform operated by PayInc for instant payments in South Africa.
Products and services
- PayShap
- PayInc Index
- PayInc Net Salary Index
Companies that use PayInc
Customer profileSegments3 records
Ideal customer profiles3 records
PayInc technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
PayInc partnerships and signals
Strategic signalScale indicators3 records
Recent moves7 records
Expansion highlights5 records
PayInc competitors and assessment
Company assessmentBroad incumbents
- Visa Direct: Global real-time push payments network operated by Visa; competes with PayShap for cross-border and high-value instant payment use cases in South Africa.
- National Payments Corporation of India (NPCI): Operates India's UPI real-time payment rails as a not-for-profit utility owned by Indian banks and the RBI — structurally analogous to PayInc's SARB-and-banks-owned national payments utility model.
- Banco Central do Brasil (PIX operator): Operates PIX, Brazil's central-bank-led instant payment system; comparable as a regulator-backed national real-time payment rail competing with private card networks in a large emerging market.
- Federal Reserve - FedNow: US central-bank-operated instant payment settlement service; comparable as a regulator-led national real-time payment infrastructure play targeting bank-to-bank transfers.
- Eurosystem - TIPS: ECB-operated pan-European instant payment settlement service; relevant peer as a central-bank-run real-time settlement platform serving multiple domestic banking systems.
- Mastercard Send: Mastercard's real-time disbursement and P2P payment service; competing global rails provider to PayShap for both consumer and merchant instant-payment scenarios.
Direct peers
- BankservAfrica: The predecessor entity to PayInc; the rebrand and SARB stake acquisition make BankservAfrica essentially the same business pre-transition, providing the most direct historical comparability.
- Faster Payments Service (UK): UK-based near-instant bank-to-bank payment infrastructure jointly governed by participating banks; structurally comparable as a bank-consortium-owned domestic instant-payment utility.
- Pay.UK: Operator of UK retail payment systems including Faster Payments and BACS; comparable as a bank-governed payment utility entity providing national infrastructure services.
Emerging players
- Stitch (by Lesaka Technologies): South African fintech focused on digital payments and financial inclusion; comparable as a domestic emerging player using PayShap-adjacent rails to serve the informal economy.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
PayInc social profiles
Digital presencePayInc financial estimates
Financial estimateRevenue estimate
Valuation estimate
PayInc leadership team
Management profileNumber of profiles
Profiles4 records
PayInc funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
PayInc M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about PayInc
What does PayInc do?
PayInc operates a real-time national payments infrastructure in South Africa, anchored by the PayShap instant payment platform. The company provides payment rails, digital transaction processing, and economic insight indices (PayInc Index and PayInc Net Salary Index) to South African banks, financial institutions, and payment service providers. Following SARB's 50% stake acquisition in November 2025, PayInc functions as a national payments utility co-owned by the South African Reserve Bank and several major South African banks.
Is PayInc a public or private company?
PayInc is a private company. It is classified as state government owned and is currently operating.
When was PayInc founded?
PayInc was founded in 2019. It employs 11 to 50 people.
Where is PayInc based?
PayInc is headquartered in Bargarh, India, in the Asia region.
Who are PayInc's main competitors?
Broad incumbents on record are Visa Direct, National Payments Corporation of India (NPCI), Banco Central do Brasil (PIX operator), Federal Reserve - FedNow, Eurosystem - TIPS and Mastercard Send. Direct peers are BankservAfrica, Faster Payments Service (UK) and Pay.UK. Stitch (by Lesaka Technologies) is listed as an emerging player.
Does PayInc have an API?
No public API is recorded for PayInc.
What industry is PayInc in?
PayInc's product category is Payment Infrastructure. Its primary akta.pro industry code is FSAMAFAC, Bank-to-Bank Transfers & Pay-by-Bank (Consumer & Merchant), with a secondary code of FSAGABAN, Payouts, Disbursements & Mass Payments Infrastructure. Its NAICS code is 52232 and its SIC code is 6021.