Saint Mary's Health Network

What Saint Mary's Health Network does

Saint Mary's Health Network is a privately held, for-profit community hospital system headquartered in Reno, Nevada, operating a 352-bed acute care flagship — Saint Mary's Regional Medical Center — and a network of integrated outpatient assets including urgent care clinics, freestanding imaging and lab offices, a Medical Group of primary and specialty care providers, and the region's first Geriatric-Accredited Emergency Department (GEDA). The network, founded in 1908 and acquired by Prime Healthcare in 2014, serves the Northern Nevada community across all major service lines: 24/7 emergency care (with the FastTrackCare SMS/online reservation system), inpatient hospitalization, surgical and orthopedic services, award-winning cardiology, behavioral health, neurology, rehabilitation, oncology, and senior services.

The underlying technology stack is anchored on the Epic MyChart patient portal — shared enterprise-wide with Prime Healthcare's 45-hospital footprint — for scheduling, records access, bill payment, and an emerging telehealth/video visit channel. Patient engagement is differentiated by FastTrackCare, a text- and web-based ER reservation system (text 'ER Now' to a dedicated number) that reduces wait times and functions as a demand-generation tool. Patient reviews are managed via Steer Health, and elective procedure financing is enabled through CareCredit. Clinical capabilities are credentialed across ACHC, GEDA, Commission on Cancer, NCQA Primary Care Medical Home, ACC HeartCARE Center, Transcatheter Valve, and Primary PCI accreditations.

The business model is a multi-channel acute care services revenue engine: emergency department encounters, inpatient stays, surgical procedures, diagnostic imaging, laboratory, and specialty consultations billed through insurance, Medicare/Medicaid, and self-pay (with CareCredit financing). The network operates a hybrid go-to-market — direct-to-consumer through walk-in emergency and urgent care, scheduled appointments online or by phone, plus physician referrals from the regional provider community — and is led by CEO Derrick Glum. Saint Mary's positions itself as the #1 hospital serving Northern Nevada, supported by 10 consecutive Healthgrades Patient Safety Excellence Awards (the only hospital in Nevada to achieve this), consecutive Leapfrog 'A' Hospital Safety Grades, and a #1 ranking in Nevada on the 2026 Lown Hospitals Index for Pay Equity, Social Responsibility, and Cost Efficiency.

Name

Saint Mary's Health Network

Legal name

Saint Mary's Health Network

Website

https://saintmarysreno.com

Company type

Private

Founded year

1908

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Saint Mary's Health Network is a privately held, 352-bed acute care hospital system in Reno, Nevada, and a member of Prime Healthcare. It provides inpatient, outpatient, emergency, surgical, cardiology, and specialty services to the Northern Nevada community via an integrated Medical Group and outpatient network.

Ownership category

akta.pro rank

Product category

Acute Care Hospital Services

NAICS

General Medical and Surgical Hospitals (6221), Ambulatory Health Care Services (621), Nursing and Residential Care Facilities (623)

SIC

Services-Hospitals (8060), Services-General Medical & Surgical Hospitals, Nec (8062), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Hospital-Owned Physician Networks & Medical Groups (HLAFAAAL)

akta.pro secondary industry

Virtual Visit & Scheduling Platforms (EHR-integrated) (HLALABAA)

Keywords

• Acute care hospital
• Emergency medical services
• Specialty healthcare
• Primary care services
• Cardiovascular care

Headquarters

HQ city

Reno

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Technology or R&D, Marketing or Sales

Revenue model

1. Patient Care Services: Revenue generated from providing medical services to patients across inpatient, outpatient, emergency, and ambulatory settings. Includes hospital stays, surgical procedures, diagnostic imaging, laboratory services, rehabilitation, and specialty care services.
2. Emergency Services: 24/7 emergency department services generating revenue from emergency medical care, with the FastTrackCare system helping manage patient volumes and reduce wait times.
3. Outpatient and Ambulatory Services: Urgent care clinics, freestanding imaging, lab, and primary care offices provide outpatient revenue streams across Northern Nevada.
4. Specialty Care Services: Specialized programs including behavioral health, cardiology, orthopedics, neurology, urology, wound care, and rehabilitation generate revenue from targeted patient populations.
5. CareCredit Patient Financing: Third-party patient financing program (CareCredit) enables patients to manage out-of-pocket healthcare costs, supporting revenue collection for elective and non-emergency services.

Pricing tiers

Go-to-market motion2 records

Distribution channels6 records

Marketing channels8 records

Core offering

Saint Mary's Health Network operates a 352-bed acute care hospital (Saint Mary's Regional Medical Center) in Reno, Nevada, providing 24/7 emergency, inpatient, outpatient, surgical, diagnostic, and specialty care services to Northern Nevada residents. The network also operates an integrated Medical Group, urgent care clinics, freestanding imaging, lab, and primary care offices, with revenue generated primarily from patient care services delivered across these facilities.

Product overview

Saint Mary's Health Network is a healthcare system with a 352-bed acute care hospital (Saint Mary's Regional Medical Center) offering a comprehensive range of inpatient, outpatient, and ancillary services. The network operates a fully integrated Medical Group with primary care clinics, urgent care facilities, freestanding imaging and lab offices. Key service lines include emergency care with FastTrackCare reservation system, specialty care (cardiology, behavioral health, orthopedics, neurology), primary care with online scheduling, rehabilitation services, and surgical services. Patient-facing digital tools include MyChart portal and the FastTrackCare ER reservation system. The health system, a member of Prime Healthcare, serves Northern Nevada with a focus on geriatric care as evidenced by its Geriatric-Accredited Emergency Department designation.

Differentiator

Problem solved

Functional benefit

Brands

• FastTrackCare: A service allowing patients to reserve their ER arrival time online or by phone/text to reduce wait times.
• MyChart Patient Portal
• WOW Nominations

Products and services

• Emergency Services 24/7 emergency department providing emergency medical care for Northern Nevada patients, including a specialized Geriatric-Accredited Emergency Department (GEDA) for older adults.
• FastTrackCare ER Reservation ER arrival time reservation system allowing patients to reserve their emergency room visit online or by texting 'ER Now' to (775) 510-2220, reducing wait times and enabling waiting at home until the scheduled time.
• Primary Care Network of primary care physicians and clinicians providing everyday healthcare services with online appointment scheduling available.
• Specialty Care Comprehensive specialty medical services including cardiology, behavioral health, orthopedics, neurology, and other specialty care delivered by physicians and clinicians in Northern Nevada.
• Urgent Care Convenient and affordable urgent care services with options for in-person walk-in visits at local clinics or virtual consultations via video/phone.
• Cardiology Award-winning cardiovascular care including cardiac rehabilitation, structural heart services, interventional cardiology, cardiac catheterization lab, transcatheter valve procedures, and full heart failure and stroke programs.
• Behavioral Health Mental health and behavioral health services for patients in Northern Nevada.
• Rehabilitation & Therapies Physical therapy, occupational therapy, speech therapy, and other rehabilitation services including cardiac rehabilitation.
• Imaging Services Freestanding imaging services including radiology and diagnostic imaging delivered through standalone imaging offices across Northern Nevada.
• Lab Services Laboratory testing services for diagnostic purposes delivered through the hospital lab and freestanding lab offices.
• STAR (Surgical Testing and Registration) Clinic Pre-surgical testing and registration service that performs lab tests, EKG, chest X-ray, and completes required forms before procedures to streamline the surgical experience.
• Saint Mary's Regional Medical Center (Inpatient Acute Care) 352-bed acute care hospital offering inpatient hospitalization, surgical, orthopedic, cardiology, behavioral health, and related acute services in Reno, Nevada.
• Hospice Services End-of-life care services for patients, with grief support groups available for families.
• MyChart Patient Portal Secure online patient portal enabling patients to schedule appointments, view test results, communicate with care teams, pay bills, and access telehealth/video visits. Powered by Epic via Prime Healthcare.

Quantifiable outcome

• Patients at Saint Mary's are 52.4% less likely to experience an in-hospital fall resulting in fracture compared to the national average
• +5 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

Feature4 records

Partnerships

Five partnerships are on record, tiered flagship, core and minor.

• Prime HealthcareflagshipOthersPrime Healthcare is the parent company and health system operator of Saint Mary's Health Network. Saint Mary's is a member of Prime Healthcare, a nationally recognized hospital system with 45 hospitals in 14 states. Prime Healthcare's motto is 'Saving Hospitals, Saving Jobs, Saving Lives,' and has invested more than $1.7 billion in capital improvements for its hospitals since 2005.
• MyChart (Epic / Prime Healthcare)coreTechnology or IntegrationMyChart is the patient portal used by Saint Mary's and powered by Prime Healthcare's Epic platform. It enables patients to schedule appointments, view health records, access test results, and pay bills. Saint Mary's also offers text opt-in for patient communications linked to the MyChart system.
• CareCreditcoreChannel Partner/ Reseller/ DistributorCareCredit is a healthcare financing credit card used by Saint Mary's to help patients manage out-of-pocket healthcare costs. Patients can use CareCredit to pay for procedures and services not covered by insurance.
• Accreditation Commission for Health Care (ACHC)coreOthersSaint Mary's is nationally recognized and accredited by the Accreditation Commission for Health Care (ACHC), a national accreditation organization focused on healthcare quality and patient safety standards.
• Downtown Reno PartnershipminorOthersSaint Mary's is a member of the Downtown Reno Partnership, a business improvement district organization supporting downtown Reno's economic vitality and community development.

Scale indicators6 records

Recent moves4 records

Expansion highlights5 records

Direct peers

• Renown Health: Renown Health is the largest health system in Northern Nevada and Saint Mary's most direct competitor, operating Renown Regional Medical Center and Renown South Meadows Medical Center in Reno. Both systems compete head-to-head for the same patient population across inpatient, emergency, and outpatient services.
• Northern Nevada Medical Center: Northern Nevada Medical Center is a community hospital in Sparks, NV, directly competing with Saint Mary's for patients in the greater Reno-Sparks metro. Both serve overlapping primary care, emergency, and specialty care markets with comparable community-hospital positioning.

Regional players

• Carson Tahoe Health: Carson Tahoe Health is a regional health system based in Carson City, NV, approximately 30 miles from Reno. It serves as a regional alternative to Saint Mary's for patients in the broader Northern Nevada / Sierra Nevada region with comparable community hospital service offerings.
• UC Davis Health: UC Davis Health is an academic medical center in Sacramento, CA, approximately 130 miles from Reno. It serves as a referral destination for complex cases from Northern Nevada, competing with Saint Mary's for specialty and tertiary care patients who might otherwise travel to Sacramento.

Broad incumbents

• Banner Health: Banner Health is one of the largest nonprofit health systems in the U.S., operating 30+ hospitals across multiple Western states. It is comparable to Saint Mary's as a community-hospital operator under a multi-state umbrella with similar scale and service-line breadth, though Banner is significantly larger.
• HCA Healthcare: HCA Healthcare is the largest for-profit hospital operator in the U.S., with 180+ hospitals across 20 states. It is comparable to Saint Mary's as a for-profit, multi-state acute care operator with similar revenue models and capital allocation frameworks.
• Tenet Healthcare: Tenet Healthcare is a major for-profit hospital operator with 50+ hospitals nationwide, including significant ambulatory care exposure via United Surgical Partners International. It is comparable to Saint Mary's as a diversified, for-profit acute care operator with similar specialty care positioning.
• Universal Health Services: Universal Health Services operates 400+ acute care and behavioral health facilities across the U.S. and U.K. It is comparable to Saint Mary's as a for-profit, multi-state health system operator with strong behavioral health service line exposure — a specialty also offered by Saint Mary's.
• Adventist Health: Adventist Health is a faith-based nonprofit health system operating 20+ hospitals across the Western U.S. It is comparable to Saint Mary's as a community-hospital operator under a multi-state parent, with similar service-line breadth and regional market positioning.

Others

• Prime Healthcare: Prime Healthcare is the parent company of Saint Mary's Health Network, operating 45 hospitals across 14 states. While not a peer in the competitive sense, Prime Healthcare provides the operational and capital framework within which Saint Mary's competes, and is directly comparable as a for-profit hospital turnaround specialist with a similar operating philosophy.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/saintmarysreno
• LinkedInlinkedin.com/company/saintmarysreno
• Instagraminstagram.com/saintmarysreno

Compliance23 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Saint Mary's Health Network