What Grabba does

Grabba is an Australian mobile biometric identity solutions provider headquartered in Brisbane, Queensland, designing and manufacturing integrated hardware-software platforms for identity verification, enrolment, and data capture. Its product portfolio centers on the GrabbaOne device family — rugged, compact, and tablet-format sleds supporting facial biometrics, fingerprint (FAP10 through FAP60), iris, MRZ/passport, smartcard, RFID, barcode, and magnetic stripe capture — together with the Mozzie UAS drone, the Scout standalone enrolment device, the GrabbaID mobile verification application, and the GOTO digital credential platform co-developed with TODAQ. The company operates under three brands: Grabba (biometric identity), Crystalaid (AS9100D-certified complex electronics manufacturing for defence, medical, aerospace, and avionics), and Keelback.

Grabba's customer base is concentrated in government and regulated enterprise verticals: U.S. Customs and Border Protection (multi-site deployment), UK Home Office, Canadian Border Service Agency, Hong Kong Immigration, Polish and Hellenic police, Australian Army, UAE-based Du Telecom and Etisalat (15,000 devices), Eurostar (300 devices reading over 20 million passports), British Horseracing Authority, and commercial customers including Tesla and Queensland Cotton (Olam). The company reports over 65,000 enterprise users globally, with certifications spanning FBI PIV/Appendix F, FBI CJIS, NIST SP 800-171, ISO 27001, AS9100D, and UAE ICA validation.

The business model combines hardware device sales, software licensing (GrabbaID, GOTO SDK via Red Hat Marketplace), UAS/drone sales, and recurring support/warranty services (Grabba Care). Distribution is direct enterprise field sales led by regional leadership (VP Americas, Managing Director EMEA, CRO) complemented by channel partnerships with Samsung Knox and Jacky's Business Solutions in the Middle East. Pricing is quote-based with multi-year enterprise contracts; no public e-commerce or self-serve channel exists.

Name

Grabba

Legal name

Grabba

Website

https://grabba.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

51–100 employees

Short description

Grabba is an Australian mobile biometric identity solutions provider offering integrated hardware-software platforms (devices, software, UAS) for identity verification and data capture, serving government border security, law enforcement, defence, telecommunications, and commercial enterprises across 65,000+ users globally.

Ownership category

akta.pro rank

Product category

Mobile Biometric Identity Solutions

NAICS

Security Systems Services (except Locksmiths) (561621), Security Systems Services (56162), Navigational, Measuring, Electromedical, and Control Instruments Manufacturing (33451)

SIC

Search, Detection, Navagation, Guidance, Aeronautical Sys (3812)

akta.pro primary industry

Biometric Input Devices (Fingerprint/Face/Iris Scanners) (HDACAFAI)

akta.pro secondary industries

Identity Verification & Proofing (IDV, KYC, Biometrics) (HDADAAAF), Facial Recognition & Biometrics (HDAAAEAC), Fraud Prevention & Identity Verification (IDV/KYC) (BPAMAEAI), Access Control & Identity Systems Integration (Badge, Biometrics, Mobile) (BPAKAGAB), Card Readers & Authentication Tokens (Smart Card, NFC, OTP Keys) (HDACAFAK), Verification & Risk Signals (Device Fingerprinting, Behavioral Biometrics) (HDADALAJ)

Keywords

• Mobile biometric devices
• Identity verification solutions
• Border security technology
• Biometric authentication hardware
• Unmanned aerial systems

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Offices3 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Operations, Personnel, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Hardware Device Sales: Sale of biometric sled devices (Rugged, Compact, Tablet, A-Series, X-Series, S-Series, Scout, Animal Tag Reader) with configurable biometric components. Devices sold to government agencies, law enforcement, and enterprise customers.
2. Software Licensing: Grabba ID software licensing for mobile identity verification and DocuSign biometric integration. GOTO SDK for credential verification. Software available via Red Hat Marketplace.
3. UAS/Drone Sales: Sale of Mozzie UAS platforms to Australian Defence and government agencies under Sovereign Capability Program. $6.6M ASCA contract for drone development.
4. Support and Warranty Services: Grabba Care support services including extended warranty, technical help, repairs, and software access (SDKs, APIs, sample code, user manuals).

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels4 records

Core offering

Grabba manufactures and sells mobile biometric identity hardware devices (Rugged, Compact, Tablet, Scout, A-Series, S-Series, X-Series, Animal Tag Reader, Mozzie UAS drone) along with supporting software (GrabbaID, GOTO, MissionHub). Solutions combine configurable multi-modal biometric capture (facial, fingerprint, iris, MRZ/passport, smartcard, RFID, barcode) with software for identity verification, credential management, and real-time operational intelligence. Sold primarily to government border/security/defence agencies and large commercial customers in telecommunications, transportation, and banking.

Product overview

Grabba offers a unified platform of mobile biometric identity solutions comprising hardware devices and software products. The current GrabbaOne product family includes Scout (standalone multimodal biometric enrolment), Rugged (field-ready IP54/MIL-STD device), Compact (slim BYOD device), Tablet (HP Engage Go integrated solution), and The Mozzie (UAS drone). Legacy products include A-Series, S-Series, X-Series, Animal Tag Reader, and Universal MagTray. Software includes GrabbaID (biometric verification for documents/identity), GOTO (digital credential management with TODAQ), and MissionHub (drone ground control). The company operates under three brands: Grabba (biometric identity), Crystalaid (complex electronics manufacturing), and Keelback. Hardware is deployed to over 65,000 enterprise users with sovereign manufacturing in Queensland, Australia.

Differentiator

Problem solved

Functional benefit

Brands

• Crystalaid: Complex electronics manufacturing brand serving Defence, Medical, Aerospace, and Avionics industries with AS9100D certified production capabilities.
• Keelback

Products and services

• Scout Standalone mobile biometric enrolment device featuring full palm (FAP60), dual iris, and multimodal biometric capture for field operations including border checks, investigative operations, and crime scene enrolment. Compatible with Android, Windows, and iOS.
• The Mozzie UAS Cost-effective Unmanned Aerial System developed with Australian Defence, featuring IP54 and MIL-STD-810G ruggedisation, under 2,000g operating weight, 5km range with HD 60p video, and AES-256 encryption. Listed on Australian Department of Defence Sovereign UAS List.
• Universal MagTray Universal magnetic mounting system that enables device compatibility across mobile fleets, supporting Grabba Rugged and Compact devices with magnetic mounting and wireless/wired connections. Australian Patent Pending # 2025902588.
• Compact Slim biometric device for access control and identity verification featuring six biometric modalities, BYOD compatibility (iOS and Android), FBI CJIS Compliant, USB-C 65W PD charging, and 3500mAh battery.
• Rugged Field-ready biometric device combining seven biometric and data capture technologies (fingerprint FAP 10/20/45, facial recognition, iris, passport, smartcard, barcode, MSR, RFID) with IP54 rating, MIL-STD-810 drop rating, and iOS/Android compatibility.
• A-Series Portable biometric enrolment device available in FAP50 or FAP60 configuration that pairs wirelessly or via cable with Apple, Android, and Windows devices. 6500mAh battery and 475g weight.
• S-Series Slim and rugged biometric device featuring FAP 10 Fingerprint and Smartcard Reader. FBI PIV certified variants available with UAE ICA validations.
• X-Series Rugged biometric device designed for challenging environments with configurable components for face, iris, fingerprint, MRZ, barcode, and RFID. FBI PIV certified variants available; drop tested for multiple drops from 1.3 metres.
• GrabbaONE Tablet All-in-one biometric device designed for the HP Engage Go tablet, fully compatible with Android and Windows OS, with FBI PIV certified components and UAE ICA validations.
• Animal Tag Reader (ATR) Animal identification device supporting livestock management, traceability, and animal care practices via barcode and RFID technologies. Exclusive to Apple devices.
• GrabbaID Biometric verification software for securing documents, content, and premises. Available as SDK or App for iOS and Android, including DocuSign integration for biometrically securing eSignatures.
• GOTO Digital identity and credential verification solution (developed with TODAQ) for securing, verifying, and proving ownership of authentic assets. Provides distributed P2P functionality with biometric liveness matching. Available through Red Hat Marketplace.
• MissionHub Ground control hub for drone operations providing intuitive control and dependable performance with all-weather reliability, configurable open architecture design, and sovereign manufacture.

Quantifiable outcome

• Over 20 million passports read with 300 devices at Eurostar within 18 months
• +3 more outcomes

Named customers14 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

AI capability6 records

Feature6 records

Partnerships

Five partnerships are on record, tiered flagship, core and minor.

• Samsung / Jacky's Business SolutionsflagshipStrategic or Co-development Partner · 31 October 2024Three-way partnership combining Samsung Knox security platform with Grabba's biometric technology and Jacky's Business Solutions enterprise deployment capabilities. Targeted at Middle East banking, telecommunications, retail, and government sectors with scalable biometric security solutions.
• TODAQcoreStrategic or Co-development Partner · 15 December 2021Strategic partnership to develop and launch GOTO product - a revolutionary digital identity and credential verification platform enabling unforgeable, portable credentials with biometric liveness matching. GOTO distributed through Red Hat Marketplace. Deep tech collaboration for mission-critical identity applications.
• Red Hat MarketplacecoreTechnology or Integration · 15 December 2021GOTO SDK and Authenticator App available through Red Hat Marketplace for enterprise distribution and container deployment.
• World Humanitarian ForumminorGTM or Marketing Partner · 11 November 2021Official partner for Tech 4 Good initiative to foster positive social impact through technology. Partnership formalised at COP26 in Glasgow. Focus on humanitarian assistance and digital identity solutions for refugees and evacuation crises.
• DocuSigncoreTechnology or IntegrationGrabbaID integration with DocuSign adding biometric security and audit trail to eSignature offering. Biometrically links facial recognition to electronic signatures.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Thales Group: Provides biometric identity solutions for border control, law enforcement, and government through its Digital Identity and Security (now IDEMIA-adjacent) business. Competes with Grabba in mobile biometric verification for government customers globally.
• IDEMIA: Global leader in biometric identity, security, and authentication solutions. Directly comparable to Grabba's border-security and KYC offerings through its public security and identity division, though substantially larger and broader in scope.
• NEC Corporation: Provides facial recognition and biometric identity solutions to government and border agencies worldwide, including U.S. CBP's biometric entry/exit programs. Competes with Grabba in facial biometric verification, though at significantly larger scale.

Direct peers

• ZKTeco: Global manufacturer of biometric verification hardware (fingerprint, face, palm, RFID readers) for time/attendance, access control, and identity verification. Closely comparable to Grabba's biometric device portfolio, particularly in commercial and emerging-market deployments.
• HID Global: Major provider of biometric identity and access control solutions, including fingerprint readers, smartcard readers, and mobile identity verification. Directly overlaps with Grabba's biometric sled portfolio across government, enterprise, and telco verticals.
• Aware, Inc. Provider of biometric software components, including fingerprint, face, and iris algorithms, plus identity enrollment and verification SDKs. Comparable to Grabba's biometric software layer (GrabbaID/GOTO) and licensable algorithm portfolio.
• Secunet: German provider of border control biometric solutions, including mobile biometric verification hardware and software for EU member states and allied governments. Highly comparable to Grabba's border-security focus and product architecture.
• Dermalog: Germany-based biometric identification vendor providing fingerprint, face, and iris recognition hardware and software to government agencies, banks, and telcos. Competes with Grabba in multi-modal biometric capture, particularly across EMEA and emerging markets.

Emerging players

• Innovatrics: Provider of biometric algorithms and identity verification software used in government, border control, and commercial deployments. Comparable to Grabba's biometric software layer, particularly in civil ID and KYC use cases.
• Tascent: Specialist in iris and multi-modal biometric identity solutions for border management, aviation, and government applications. Comparable to Grabba's iris/biometric capture portfolio with similar customer verticals but a narrower product focus.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance8 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Grabba