Duncan Aviation
Duncan Aviation is the largest privately owned business jet MRO service provider, delivering tip-to-tail maintenance, avionics, engine, interior, paint, parts, and engineering services from three full-service facilities and 25+ satellite locations across North America.
- Company typePrivate
- Founded1956
- HeadquartersLincoln, United States
- Headcount1,001–5,000
- GTM typeB2B
- OfferingServices
What Duncan Aviation does
Duncan Aviation, founded in 1956 and headquartered in Lincoln, Nebraska, is the largest privately owned business jet Maintenance, Repair, and Overhaul (MRO) service provider in the world. The company delivers tip-to-tail aircraft services — including airframe maintenance, engine and APU overhaul, avionics installation, components repair, interior and paint refurbishment, parts and rotables sales, engineering and Supplemental Type Certificate (STC) development, aircraft sales and acquisitions, FBO services, and parts fabrication through its Duncan Manufacturing Solutions (DMS) division — from three full-service MRO facilities in Lincoln (NE), Battle Creek (MI), and Provo (UT), supported by an avionics satellite network of more than 25 locations at major U.S. executive airports and mobile engine rapid response teams.
The company's competitive technology stack is anchored by a library of more than 100 STCs covering Beechcraft, Bombardier, Cessna, Dassault, Embraer, Gulfstream, and Learjet platforms; a proprietary myDuncan customer portal for real-time project tracking; 24/7/365 worldwide parts assistance through duncanaviationparts.com; a state-of-the-art 53,000-square-foot green paint facility in Provo; and OEM authorizations from Pratt & Whitney (Designated Overhaul Facility), Collins Aerospace, Gogo Business Aviation, Garmin, BendixKing, Avidyne, and major airframe manufacturers. Customer satisfaction signals include 2019 survey ratings of 4.81/5 for project coordination, 4.82/5 for quality, and 4.1/5 for on-time delivery, plus documented 15-minute email response times from the parts team.
Duncan Aviation generates revenue through a mix of professional services (MRO, engineering and certification, interior and paint refurbishment), hardware sales (parts and rotables, DMS fabrication), and transaction fees (aircraft sales and acquisitions). Pricing is quote-based across multi-year contract engagements, distributed through a direct enterprise field-sales motion: on-site work at the three MRO hubs, regional service through the avionics satellite network, AOG and rapid response teams for unscheduled demand, and digital self-serve through myDuncan and the parts portal. Customer segments are business aircraft operators (primary), U.S. and international government and defense (including Raytheon Australia), aircraft OEMs, and commercial aerospace companies. The company is family-owned across three generations of the Duncan family, with Todd Duncan serving as Board Chairman and Jeff Lake as President and CEO.
Duncan Aviation firmographics
Firmographics- Name
- Duncan Aviation
- Legal name
- Duncan Aviation Inc.
- Website
- https://duncanaviation.aero
- Company type
- Private
- Founded year
- 1956
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- Duncan Aviation is the largest privately owned business jet MRO service provider, delivering tip-to-tail maintenance, avionics, engine, interior, paint, parts, and engineering services from three full-service facilities and 25+ satellite locations across North America.
- Ownership category
- akta.pro rank
Duncan Aviation industry classification
Industry- Product category
- Business Aviation MRO Services
- NAICS
- Other Aircraft Parts and Auxiliary Equipment Manufacturing (336413), Aerospace Product and Parts Manufacturing (33641), Aircraft Engine and Engine Parts Manufacturing (336412)
- SIC
- Aircraft & Parts (3720), Aircraft Parts & Auxiliary Equipment, Nec (3728), Search, Detection, Navagation, Guidance, Aeronautical Sys (3812)
- akta.pro primary industry
- Private Aviation Maintenance, Repair & Overhaul (MRO) (THABAFAI)
- akta.pro secondary industries
- Component MRO (Avionics, Hydraulics, Pneumatics, Electrical) (TLAKAJAC), MRO Engineering, Technical Publications & CAMO Support (IMABALAO), Private Aviation Terminals & FBO Services (THABAFAH), Landing Gear MRO (IMABALAF)
Keywords
Where Duncan Aviation is headquartered
LocationHeadquarters
- HQ city
- Lincoln
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Duncan Aviation business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales
Revenue model
- MRO Services (Maintenance, Repair, Overhaul): Comprehensive maintenance, repair, and overhaul services including airframe maintenance, engine and APU services, avionics installation, and components repairs at three major MRO facilities and satellite locations.
- Aircraft Sales & Acquisitions: Expert guidance for aircraft acquisition and sales, helping customers navigate buying or selling business aircraft.
- Interior & Paint Refurbishment: Custom interior and paint refurbishment services to elevate in-flight experience and aircraft appearance.
- Parts & Rotables Sales: Parts support for the most popular airframe, engine, avionics and aircraft component OEMs with 24/7/365 worldwide assistance.
- Engineering & STC Services: In-house engineering and certification services for aircraft modifications, major alterations, and Supplemental Type Certifications for business aviation aircraft, industry OEMs, and commercial aerospace companies.
- Manufacturing Solutions (DMS): Parts manufacturing and fabrication division (Duncan Manufacturing Solutions) providing innovative solutions for aviation parts fabrication.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | MRO services quote-based |
Go-to-market motion1 record
Distribution channels5 records
Marketing channels8 records
Duncan Aviation product offering
Product offeringCore offering
Duncan Aviation is the world's largest privately owned business jet service provider, delivering complete Maintenance, Repair, and Overhaul (MRO) offerings across three major full-service facilities and 25+ satellite locations. Its core offerings include airframe maintenance, engine and APU services, avionics installation, component repairs, interior and paint refurbishment, parts and rotables sales, aircraft sales and acquisitions, engineering and STC certification, FBO services, and parts manufacturing.
Product overview
Duncan Aviation is the world's largest privately-owned business jet service provider, offering a comprehensive, tip-to-tail MRO (Maintenance, Repair, and Overhaul) service portfolio. The company operates three major full-service MRO facilities in Michigan, Nebraska, and Utah, complemented by over 25 satellite locations. Core offerings include airframe maintenance, engine & APU services, avionics installation (with over 100 STCs), interior and paint refurbishment, components repairs, parts & rotables sales, aircraft sales & acquisitions, FBO services, and Duncan Manufacturing Solutions (DMS) for parts fabrication. Customer-facing digital products include myDuncan (project tracking portal) and DuncanAviationParts.com (parts ordering platform). The company also publishes the Duncan Intelligence (monthly technical newsletter) and Duncan Debrief (biannual magazine). Duncan Aviation serves business jet operators across Bombardier, Dassault, Textron, Gulfstream, Embraer, and other OEM aircraft types.
Differentiator
Problem solved
Functional benefit
Brands
- myDuncan: Online project management tool for tracking aircraft maintenance projects
- Duncan Aviation Parts
- Duncan Aviation Family Trust
- Duncan Manufacturing Solutions (DMS)
Products and services
- Airframe Maintenance
- Avionics Installation
Quantifiable outcome
- Customer satisfaction rating of 4.81/5 for project coordination
- +3 more outcomes
Companies that use Duncan Aviation
Customer profileNamed customers8 records
Segments4 records
Ideal customer profiles3 records
Duncan Aviation technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Duncan Aviation partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core.
- HoneywellcoreDuncan Aviation was involved in litigation with Honeywell and Flexjet over HTF7000-series turbofan engine maintenance services. The settlement resolved related claims and extended Honeywell's maintenance contract with Flexjet through 2035. Duncan Aviation provides maintenance services for Honeywell engines.
- Gogo Business AviationcoreDuncan Aviation is a top Gogo dealer/install center for AVANCE L5 broadband systems and other Gogo connectivity solutions. The company has developed multiple STCs for Gogo installations and provides AOG service for Gogo customers.
- Pratt & WhitneycoreDuncan Aviation is a Pratt & Whitney Designated Overhaul Facility, providing authorized engine maintenance and overhaul services for Pratt & Whitney engines.
- Collins AerospacecoreDuncan Aviation is an authorized service provider for Collins Aerospace avionics systems including Pro Line Fusion, TDR-94 transponders, RTU-870 Radio Tuning Units, and other Collins products.
- GarmincoreDuncan Aviation provides installation services for Garmin avionics including GFC 600 digital autopilot and G600 TXi displays through satellite locations.
- NBAA (National Business Aviation Association)coreDuncan Aviation is a founding member of IADA and supports NBAA's Ethical Business Aviation Transactions guidance statement. The company actively participates in NBAA events and initiatives.
- IADA (International Aircraft Dealers Association)coreDuncan Aviation is a founding member of IADA and follows the IADA Code of Ethics for aircraft sales and acquisitions.
- Aircraft OEMs (Bombardier, Dassault, Textron, Gulfstream, Embraer, Beechcraft)coreDuncan Aviation holds authorized service center designations from multiple OEMs including Citation, Astra/Westwind, Hawker, Falcon, and others. Technicians are skilled with Bombardier, Dassault, Textron, Gulfstream, and Embraer aircraft.
Scale indicators8 records
Recent moves10 records
Expansion highlights6 records
Duncan Aviation competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key highlights7 records
Customer concentration
Duncan Aviation social profiles
Digital presenceDuncan Aviation financial estimates
Financial estimateRevenue estimate
Valuation estimate
Duncan Aviation leadership team
Management profileNumber of profiles
Profiles9 records
Duncan Aviation funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Duncan Aviation M&A and investment
M&A and investmentM&A1 record
Investments1 record
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Duncan Aviation
What does Duncan Aviation do?
Duncan Aviation is the world's largest privately owned business jet service provider, delivering complete Maintenance, Repair, and Overhaul (MRO) offerings across three major full-service facilities and 25+ satellite locations. Its core offerings include airframe maintenance, engine and APU services, avionics installation, component repairs, interior and paint refurbishment, parts and rotables sales, aircraft sales and acquisitions, engineering and STC certification, FBO services, and parts manufacturing.
Is Duncan Aviation a public or private company?
Duncan Aviation is a private company. It is classified as family owned and is currently operating.
When was Duncan Aviation founded?
Duncan Aviation was founded in 1956. It employs 1,001 to 5,000 people.
Where is Duncan Aviation based?
Duncan Aviation is headquartered in Lincoln, United States, in the North America region.
How does Duncan Aviation make money?
Six revenue lines are on record. MRO Services (Maintenance, Repair, Overhaul) is the primary driver. The others are aircraft Sales & Acquisitions, interior & Paint Refurbishment, parts & Rotables Sales, engineering & STC Services and manufacturing Solutions (DMS).
Does Duncan Aviation have an API?
No public API is recorded for Duncan Aviation.
What industry is Duncan Aviation in?
Duncan Aviation's product category is Business Aviation MRO Services. Its primary akta.pro industry code is THABAFAI, Private Aviation Maintenance, Repair & Overhaul (MRO), with a secondary code of TLAKAJAC, Component MRO (Avionics, Hydraulics, Pneumatics, Electrical). Its NAICS code is 336413 and its SIC code is 3720.