Hitachi Solutions

What Hitachi Solutions does

Hitachi Solutions, Ltd. is the core IT company of the Hitachi Group and a wholly-owned subsidiary of Hitachi, Ltd., headquartered in Shinagawa-ku, Tokyo. Founded in 1970, the company reported FY2026 (as of March 31, 2026) consolidated sales of ¥435,824 million (non-consolidated ¥221,262 million) and 14,630 employees worldwide (5,129 non-consolidated). It operates as a global enterprise IT solutions provider spanning software development, system integration, consulting, and managed services, with five regional bases across Japan, the Americas, Europe, India, and APAC supported by wholly-owned subsidiaries in each geography.

The company's technology posture is built on an exclusive Microsoft ecosystem focus — Dynamics 365, Azure, Power Platform, Microsoft 365, Copilot, Fabric, and Foundry — combined with proprietary OT/IT assets that include the V2X Middleware Platform (1.5 million licenses), the Entier embedded database (41 million units shipped), the Lysithea integrated HR solution (1,780 companies, 2.49 million users), and an encryption and take-out control platform (9.23 million licenses, 8,620 companies). It monetizes through a blend of professional services, project-based system integration, recurring managed services via its 24/365 Global Application Managed Services (G-AMO), and subscription-based software such as Lysithea. Distribution is delivered through direct enterprise field sales, a Microsoft Cloud Solution Provider channel relationship, and a partner ecosystem of 355 "Excel Partners" and 145 alliance partners.

Customer concentration tilts toward large enterprise accounts in manufacturing, distribution/retail, automotive/mobility, HR, and security/cyber resilience, with named references including Hitachi Construction Machinery, Sonepar, Daikin, Olympus, Shiseido, JINS, East Japan Railway Company, Meiji Yasuda Life Insurance, and Fukoku Mutual Life Insurance. The company serves roughly 5,896 companies. Strategic direction emphasizes launching AI-enabled enterprise solutions (Ellipse EAM with Microsoft AI, ESG Smart App), sustaining Microsoft partnership leadership (2025 Microsoft Japan Partner of the Year; Everest Group Leader 2025), and aligning with the Hitachi Group's Sustainability Transformation (SX) agenda.

Name

Hitachi Solutions

Legal name

Hitachi Solutions, Ltd.

Website

https://hitachi-solutions.com

Company type

Private

Founded year

1970

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Hitachi Solutions, Ltd. is the core IT company of the Hitachi Group, providing global enterprise IT solutions, Microsoft Dynamics 365 implementation, and proprietary software (V2X middleware, Entier, Lysithea HR) to manufacturers, retailers, and mobility firms across Japan, North America, Europe, India, and APAC.

Ownership category

akta.pro rank

Product category

Enterprise IT Services and System Integration

NAICS

Computer Systems Design and Related Services (5415), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Backup & DR Software Implementation & Managed Platforms (BPAEALAI)

akta.pro secondary industries

High Availability & Failover Architecture Services (BPAEALAE), IT Asset Discovery, Inventory & CMDB Services (BPAEAOAE), Collaboration & Unified Communications Management (UCaaS/VoIP) (BPAEABAK)

Keywords

• Enterprise IT solutions
• System integration services
• Microsoft Dynamics implementation
• Digital transformation consulting
• Cloud managed services

Headquarters

HQ city

Higashi-shinagawa

HQ country

Japan

HQ region

Asia

Offices13 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. IT Solutions - Software and System Integration Services: Core revenue stream from providing IT solutions including software development, system integration, consulting, and implementation services globally. Delivered through subsidiaries in Asia, United States, and Europe.
2. Microsoft Dynamics 365 Implementation and Managed Services: Sales and delivery including implementation and managed services of Microsoft products/services. 24-hour global maintenance support through G-AMO service. Recurring revenue from ongoing managed services and support contracts.
3. Cloud and Digital Transformation Services: Cloud adoption, hybrid/multi-cloud, data modernization, and digital transformation services. DX projects including AI implementation, Power Platform deployments, and IT modernization generate project-based professional services revenue.
4. Security Solutions and Services: Cybersecurity consulting, vulnerability assessment, penetration testing, OT security, and managed security services. White hat hackers and security experts provide comprehensive support for customer security measures.
5. HR Technology Solutions (Lysithea): Integrated HR solution with 1,780 companies and 2.49 million users as of end of March 2025. Subscription-based model for HR/payroll, attendance management, and career path solutions.

Go-to-market motion6 records

Distribution channels6 records

Marketing channels8 records

Core offering

Hitachi Solutions is a core IT company of the Hitachi Group that provides enterprise IT solutions combining information technology (IT) and operational technology (OT). It specializes in Microsoft ecosystem implementations (Dynamics 365 ERP/CRM, Azure, Power Platform, Copilot) as a Cloud Solution Provider, complemented by proprietary platforms (Lysithea HR, V2X Middleware, Entier embedded database, encryption/take-out control). The company delivers end-to-end digital transformation services including consulting, implementation, and managed services (G-AMO) to over 5,896 enterprise customers globally.

Product overview

Hitachi Solutions operates as a core IT company of the Hitachi Group providing global IT solutions combining information technology (IT) and operational technology (OT). The company operates the LUMADA Business (Digital Solutions) as its primary framework, alongside a Microsoft-centric product and service portfolio. Core business areas span Smart Manufacturing, Digital Marketing, Smart Life, Smart Mobility, Security, Smart City & Location Intelligence, and Digital Acceleration. Key products and platforms include LUMADA (the Hitachi Group's digital solutions framework), Microsoft Dynamics 365 (ERP and CRM with 70+ ERP and 100+ CRM deployments), the Microsoft Power Platform (low-code/RPA with 25% YoY growth in Rapid Solution Development), LYSITHEA (integrated HR solution at 1,780 companies with 2.49M users), Ellipse EAM (AI-enhanced enterprise asset management), the V2X Middleware Platform (1.5M licenses for connected vehicle communications), and Entier (embedded database with 41M unit shipments).

Differentiator

Problem solved

Functional benefit

Products and services

• Microsoft Dynamics 365 Implementation and Managed Services End-to-end ERP and CRM implementation, deployment, and managed services using Microsoft Dynamics 365 Finance, Supply Chain Management, and Customer Insights, supported by 3,500+ Microsoft-dedicated employees across global bases. Target customers are enterprises in manufacturing, distribution, and services industries seeking global ERP/CRM rollouts.
• Lysithea Integrated HR Solution Comprehensive HR solution covering attendance management, HR/payroll administration, autonomous career path promotion, and support for women's advancement. Sold primarily to Japanese enterprises with 2.49 million cumulative users.
• V2X Middleware Platform Middleware infrastructure for inter-vehicle and road-to-vehicle communications supporting Intelligent Transport Systems (ITS). Allows same V2X applications to be deployed globally. Serves automotive manufacturers and mobility service providers.
• Entier Embeddable Database Embeddable database optimized for automated driving and in-vehicle use, providing highly accurate map information and fast, secure database operations for object recognition and hazardous behavior detection. Supports automotive and mobility customers.
• Security Solutions and Services Cybersecurity consulting, vulnerability assessment, penetration testing, OT security, encryption and take-out control platform, NIST-aligned resilience solutions, and managed security services delivered by white hat hackers and security experts for enterprise customers across IT and OT environments.
• G-AMO (Global Application Managed Service) 24-hour global application maintenance and managed services delivered across all time zones through the India delivery center, reducing post-implementation burden on enterprise customers.

Quantifiable outcome

• 17 global locations deployed with Integrated Data Management System for Hitachi Construction Machinery by October 2024
• +4 more outcomes

Named customers12 records

Segments7 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration4 records

AI capability8 records

Feature9 records

Partnerships

20 partnerships are on record, tiered flagship, core and minor.

• Hitachi EnergyflagshipStrategic or Co-development Partner · 1 January 2024Hitachi Energy collaborated with Microsoft to reinvent Ellipse EAM with Microsoft Dynamics 365, Microsoft Fabric, Microsoft 365 Copilot, and Microsoft Foundry. Hitachi Solutions serves as foundational advisor and partner to implementation design. Builds on strategic alliance between Hitachi, Ltd. and Microsoft Corp. announced June 2024.
• Capax Global GroupcoreImplementation/ SI/ Consulting Partner · 1 January 2019Acquired Capax Global group based in the U.S. in 2019. Entered cloud and DX markets in earnest, enabling expansion of cloud-based services using Microsoft Azure and Power Platform.
• Implexis GroupcoreImplementation/ SI/ Consulting Partner · 1 January 2017Acquired Implexis group with four bases in Germany in 2018 (date referenced as 2017 in timeline, confirmed in history page). Entered German market through this acquisition.
• Ignify GroupcoreImplementation/ SI/ Consulting Partner · 1 January 2015Acquired Ignify group which had bases in the U.S., India, and Southeast Asia in 2015. Expanded business in Southeast Asia and strengthened capabilities.
• Customer EffectiveminorImplementation/ SI/ Consulting Partner · 1 January 2014Acquired Customer Effective in 2014, strengthening Microsoft Dynamics CRM business in the U.S.
• IdeacaminorImplementation/ SI/ Consulting Partner · 1 January 2013Acquired Ideaca in Canada in 2013, strengthening Microsoft Dynamics CRM business in North America.
• Hitachi Consulting Corporation (Microsoft Dynamics Business Transfer)flagshipStrategic or Co-development Partner · 1 January 2012In 2012, acquired the Microsoft Dynamics business from Hitachi Consulting Corporation, launching operations in Europe and the U.S. This acquisition established Hitachi Solutions' Microsoft solutions business globally.
• Microsoft CorporationflagshipTechnology or IntegrationCore strategic partner as Microsoft Cloud Solution Provider. Hitachi Solutions provides sales, delivery, implementation, and managed services of Microsoft products/services globally. Strong partnerships with Microsoft U.S. headquarters and regional Microsoft offices drive co-selling. Recipient of Microsoft Partner of the Year awards multiple times. Over 3,500 employees dedicated to Microsoft solutions globally. Exclusive focus on Microsoft ecosystem (Dynamics 365, Azure, Power Platform, Copilot, Fabric, Foundry).
• Amazon Web Services, Inc.coreTechnology or IntegrationAlliance partner for IaaS/PaaS and infrastructure. Five employees honored as '2025 AWS Ambassadors' and '2025 Japan AWS Top Engineers'. AWS provides cloud infrastructure for customer deployments.
• Google Cloud Japan G.K.coreTechnology or IntegrationAlliance partner for IaaS/PaaS. Six employees honored with 'Google Cloud Partner Top Engineer 2025' and 'Google Cloud Partner All-stars 2024' awards.
• Workato, Inc.coreTechnology or IntegrationiPaaS platform partner offering connectors to over 1,000 cloud systems. Used for no-code/low-code system integration and connection with generative AI for business process automation across legacy and cloud systems.
• Snowflake Inc.coreTechnology or IntegrationAI and data analysis alliance partner for data platforms.
• Cisco Systems G.K.coreTechnology or IntegrationAI, data analysis, and operations management alliance partner. AppDynamics and Splunk (Cisco companies) also listed as alliance partners.
• Business Engineering Corp.coreTechnology or Integrationmcframe partner. Hitachi Solutions awarded 'mcframe Award 2025 Partner of the Year' for eighth consecutive year.
• Publicis SapientcoreImplementation/ SI/ Consulting PartnerCollaborated with Hitachi Solutions on Sonepar's €1 billion digital transformation. Led to creation of Sonepar Digital Factory with over 300 people dedicated to platform design and deployment.
• Silicon Valley Venture Capitalists and StartupscoreGTM or Marketing PartnerSilicon Valley presence since 2007 for networking with venture capitalists, startups, and IT companies. Startup Incubation Program provides one year of training from world-leading venture capital firm. Venture capital involvement for evaluating and potentially investing in startup teams.
• Linux Foundation JapancoreGTM or Marketing PartnerTwo Hitachi Group members selected as first evangelists. Ayumi Watanabe serves as planning leader for OpenChain Japan. Evangelists organize meetups, prepare documents and training materials, give talks, and write blog posts to promote LF projects in Japan.
• EcologiminorStrategic or Co-development PartnerHitachi Solutions Europe engages in environmental conservation activities through Ecologi, an online platform supporting climate change measures. Planted over 8,500 trees in FY2024.
• YouthDream AssociationminorStrategic or Co-development PartnerHitachi Solutions Europe cooperated with Lixo Nao project by YouthDream Association to clean up Matosinhos Beach in Portugal.
• Manchester Young Professionals (MYP)minorGTM or Marketing PartnerHitachi Solutions Europe active as official AI partner of UK-based MYP to support career development and networking for young professionals. Shares practical AI and cloud technology knowledge.

Scale indicators16 records

Recent moves17 records

Expansion highlights5 records

Direct peers

• Avanade: Avanade is a joint venture between Accenture and Microsoft focused on Microsoft technologies, including Dynamics 365, Azure, Power Platform, and Copilot. It is the closest direct competitor to Hitachi Solutions in the Microsoft Dynamics 365 services space, with comparable global delivery and Microsoft alignment.

Broad incumbents

• Accenture: Accenture is a global IT services and consulting leader that delivers large-scale Microsoft Dynamics 365 and cloud transformation engagements through Avanade and directly. It competes with Hitachi Solutions for enterprise DX deals and offers a much broader portfolio across cloud, data, and security.
• Capgemini: Capgemini is a global IT services firm with a strong Microsoft Dynamics 365 and SAP practice, serving enterprise customers on cloud and digital transformation. It competes for large ERP/CRM implementations and managed services deals similar to Hitachi Solutions' portfolio.
• Tata Consultancy Services (TCS): TCS is a global IT services major with deep Microsoft Dynamics 365, Azure, and Power Platform capabilities, plus offshore delivery scale comparable to Hitachi Solutions' India Global Development Center. It competes directly on large enterprise Microsoft transformations.
• Infosys: Infosys is a global IT services leader with a strong Microsoft business applications practice (Dynamics 365, Azure) and significant Japan presence through Infosys Japan. It directly competes for Japanese and global Microsoft Dynamics 365 implementations.
• Deloitte (Consulting): Deloitte is a global professional services firm with a large Microsoft Dynamics 365 practice and broad enterprise transformation capabilities. It competes with Hitachi Solutions for advisory-led enterprise DX programs and large-scale ERP implementations.
• Wipro: Wipro is a global IT services firm with Microsoft Dynamics 365, cloud, and managed services capabilities, plus strong offshore delivery. It competes with Hitachi Solutions for large multi-region enterprise transformation and managed services engagements.

Regional players

• NTT Data: NTT Data is a major Japanese-headquartered IT services group with deep enterprise relationships in Japan and significant Microsoft Dynamics 365 and cloud capabilities. It is the closest Japan-centric comparable to Hitachi Solutions for domestic ERP/CRM and DX programs.
• Fujitsu: Fujitsu is a Japanese-headquartered IT services and systems integrator serving Japanese and global enterprise customers on cloud, ERP, and DX transformations. It competes with Hitachi Solutions for Japan enterprise IT spend and large manufacturing DX deals.

Emerging players

• Slalom: Slalom is a US-based Microsoft-focused consultancy with strong Dynamics 365, Azure, and Power Platform delivery. It is comparable as a Microsoft-exclusive SI competing for enterprise transformation work, though smaller and more US-centric than Hitachi Solutions.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/hitachisolus
• YouTubeyoutube.com/channel/UCEyBKsXjpN3Fdt3FJpSHfTQ
• Facebookfacebook.com/hitachisolus
• LinkedInlinkedin.com/company/hitachi-solutions-america-ltd--business-solution-group

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Subsidiaries12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hitachi Solutions