Heli-One

What Heli-One does

Heli-One is a global, independent provider of helicopter Maintenance, Repair and Overhaul (MRO) services, operating as the dedicated MRO division of CHC Helicopter Group. The company supports an extensive range of OEM platforms - including Sikorsky, Leonardo/AgustaWestland, Airbus Helicopters, Bell, and major engine OEMs (Safran/Turbomeca, Pratt & Whitney Canada, GE) - through base maintenance facilities in Delta (British Columbia), Stavanger (Norway) and Rzeszow (Poland), a Colorado engine workshop, and a newly opened S-92 Customer Support Center in Cabo Frio (Brazil). Service lines span aircraft maintenance and in-service support, OEM-authorized component and engine repair, Part 21-certified engineering design and modifications (helicopter STCs and mission upgrades), and parts supply/exchange.

Its revenue model layers fixed-price Power-By-the-Hour (PBH) agreements (typical 5–10 year terms, covering scheduled and unscheduled events plus AOG), subscription-style fixed-price engine management, transactional parts and pool exchange services, and project-based engineering/modification work. The go-to-market is enterprise field sales, with Regional Sales Directors and Parts Specialists engaging government, military, offshore oil & gas, SAR, EMS, law enforcement and tourism operators; field deployment is reinforced by embedded maintenance teams at customer bases and Mobile Repair Teams dispatched globally for rapid response. Notable customer outcomes include AW101 SAR Queen availability greater than 99%, 6 million+ Super Puma flight hours supported, and 340,000 Makila engine flying hours over three years.

Heli-One's competitive position rests on multiple regulatory approvals (EASA Part 21J, EASA Part 145 across three jurisdictions, Transport Canada CAR 521 DAO, FAA Part 145, AQAP 2110/NATO, AS9100/AS9110), deep OEM authorizations, and a workforce of approximately 720 mechanics and engineers with multi-decade helicopter expertise. Recent strategic activity - the Leonardo NAWSARH extension through 2030, the Sikorsky/Milestone S-92 Center of Excellence in Brazil, the VINCORION electrical rescue hoist MoU, and adoption of ITP Aero's DigitAI Aero diagnostics - positions the business as a multi-decade lifecycle partner rather than a transactional MRO shop.

Name

Heli-One

Legal name

Heli-One, a division of CHC Helicopter

Website

https://heli-one.com

Company type

Private

Founded year

1947

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Heli-One is the independent helicopter MRO division of CHC Helicopter Group, providing base maintenance, component and engine repair, Part 21 design/modifications, and Power-By-the-Hour support to military, SAR, offshore oil and gas, EMS and law enforcement helicopter operators worldwide.

Ownership category

akta.pro rank

Product category

Helicopter Maintenance, Repair & Overhaul (MRO) Services

NAICS

Aerospace Product and Parts Manufacturing (33641), Aircraft Engine and Engine Parts Manufacturing (336412)

SIC

Aircraft Parts & Auxiliary Equipment, Nec (3728), Aircraft Engines & Engine Parts (3724)

akta.pro primary industry

Military Aircraft MRO & Depot Maintenance (IMABALAN)

akta.pro secondary industries

MRO Engineering, Technical Publications & CAMO Support (IMABALAO), Aircraft Engine MRO (Overhaul, Repair, Test Cell) (TLAKAJAB), Component MRO (Avionics, Hydraulics, Pneumatics, Electrical) (TLAKAJAC)

Keywords

• Helicopter MRO services
• Aviation maintenance repair
• Rotor-wing overhaul
• Helicopter engineering modifications
• Aerospace component repair

Headquarters

HQ city

Richmond

HQ country

Canada

HQ region

North America

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Power By the Hour (PBH) Services: Comprehensive tip-to-tail MRO support contracted on hourly usage basis. Customers budget predictability with complete budget awareness and control. Covers scheduled maintenance, unscheduled events, AOG situations. Contract terms typically 5-10 years.
2. Base Maintenance Services: Major inspections and airframe maintenance at company facilities in Canada, Norway, and Poland. Provides 250+ types of major inspection across 18 bays.
3. Component and Engine Repair/Overhaul: High-quality repair, overhaul, modification and testing on wide variety of components and OEM authorized engine services. State of the art facilities.
4. Engineering, Design & Modifications: Part 21 certified design services for both government and civilian customers. STC development and certification for helicopter modifications.
5. Parts Supply and Exchange: Exchange service with pool and Build-to-Spec options to eliminate repair turnaround times and minimize aircraft downtime.
6. Mobile Repair Teams: On-site rapid deployment of structural D-level approved personnel to customer locations for critical repairs and mission readiness support.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels4 records

Core offering

Heli-One is a global leader in rotor-wing helicopter Maintenance, Repair and Overhaul (MRO) services, operating as a division of CHC Helicopter Group. The company delivers comprehensive tip-to-tail helicopter MRO across airframes, engines, components, avionics, and modifications, serving commercial operators, military, and government customers from facilities in Canada, Norway, and Poland with global reach via mobile repair teams. Services are delivered through base maintenance, embedded customer-site support, and Power-by-the-Hour contracts covering scheduled and unscheduled maintenance, AOG response, design engineering, STC development, and parts supply.

Product overview

Heli-One is a global leader in helicopter Maintenance, Repair, and Overhaul (MRO) services, operating as a division of CHC Helicopter Group. The company offers an integrated suite of MRO services organized around five core offerings: Aircraft Maintenance and In-Service Support (base maintenance, mobile repair teams, 24/7 support), Component and Engine Repair (OEM-authorized services), Engineering Design and Modifications (Part 21 certified), Parts Supply Chain Services, and CAMO and Embedded Maintenance services. The portfolio includes Base Maintenance at facilities in Canada, Norway, and Poland with over 250 major inspection types across 18 bays, Power by the Hour (PBH) contracted services, and Mobile Repair Teams for rapid deployment. These services support helicopters from an extensive range of OEMs including Sikorsky, Leonardo, Airbus, Bell, and various engine manufacturers.

Differentiator

Problem solved

Functional benefit

Products and services

• Aircraft Maintenance and In-Service Support Comprehensive helicopter maintenance, repair, and overhaul services for an extensive range of OEM helicopters, delivered at Heli-One's base maintenance facilities, via mobile repair teams deployed to customer locations, or through 24/7 in-service support. For commercial helicopter operators, military, and government customers globally.
• Component & Engine Repair High-quality OEM-authorized repair, overhaul, modification, and testing on a wide variety of helicopter components and engine services. Delivered by expert component teams operating from state-of-the-art facilities for commercial and government helicopter operators.
• Engineering, Design & Modifications EASA Part 21J and Transport Canada CAR 521 certified design services providing customized solutions to optimize helicopters for specific missions or working environments. Includes STC development and certification for government and civilian customers.
• Parts, Supply Chain Services Parts supply and exchange services with pool and Build-to-Spec options to eliminate repair and overhaul turnaround times and minimize aircraft downtime for helicopter operators.
• Base Maintenance Base maintenance services performed at company-owned facilities in Delta (Canada), Stavanger (Norway), and Rzeszow (Poland), providing more than 250 types of major inspection across 18 bays and over 430,000 sq ft for helicopter operators globally.
• CAMO & Embedded Maintenance Comprehensive solutions for continuous airworthiness management that minimize fleet operating costs and maintain safety standards, including mobile repair teams with structural D-level approved personnel and line maintenance services embedded at customer sites.
• Mobile Repair Teams Rapid deployment of structural D-level approved maintenance personnel to customer locations worldwide for on-site critical repairs and mission readiness support.
• S-92 Helicopter Center of Excellence First S-92 helicopter Customer Support Center in South America, opened in Cabo Frio, Brazil in May 2026. Provides scheduled and unscheduled maintenance, parts provisioning, and overhaul/repair capability for S-92 operators in the region under authorization from Sikorsky (Lockheed Martin). The ninth S-92 support center established globally.

Quantifiable outcome

• AW101 SAR Queen fleet maintained at greater than 99% availability
• +3 more outcomes

Named customers15 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Seven partnerships are on record, tiered core and flagship.

• VINCORION Advanced Systems GmbHcoreStrategic or Co-development Partner · 8 May 2026MoU to jointly support market introduction, certification, integration, and lifecycle support of VINCORION's next-generation Electrical Rescue Hoist ERH premierV system across multiple helicopter types; Heli-One to provide MRO support at Norwegian facility
• LeonardoflagshipStrategic or Co-development Partner · 15 December 2025Leonardo extended and expanded support contract for Norwegian All-Weather Search and Rescue Helicopter (NAWSARH) program; Heli-One delivers MRO services for AW101 SAR Queen helicopters through 2030; embedded at Royal Norwegian Air Force bases
• Sikorsky (Lockheed Martin)flagshipStrategic or Co-development Partner · 24 July 2025Strategic cooperation to establish S-92 Center of Excellence in Brazil; Sikorsky authorized Heli-One as S-92 Customer Support Center; leverages combined expertise for comprehensive S-92 support services and embedded maintenance capabilities
• Milestone Aviation (AerCap)coreStrategic or Co-development Partner · 24 July 2025Partnership in S-92 Center of Excellence in Brazil; Milestone owns 17 of ~40 S-92 aircraft in South America; supports expansion of collaboration for S-92 operators in region
• ITP AerocoreTechnology or Integration · 3 February 2025CHC Helicopter signed agreement with ITP Aero to implement DigitAI Aero AI-powered engine diagnostics and health monitoring service; processes over 3 million data points per flight hour for S-92, 1 million for AW139, 6+ million for AW189; first helicopter operator to embrace this service
• Ex-Change PartscoreStrategic or Co-development Partner · 26 November 2024Collaboration to offer four Super Puma AS332M1 SAR helicopters for sale; joint Return to Service program at Heli-One Norway facility; enables Mid Life Upgrade options including total airframe update
• CHC HelicopterflagshipOthersParent company relationship; CHC Helicopter is world's largest helicopter services company; Heli-One is division providing MRO services to CHC and external customers; leverages decades of CHC operational experience

Scale indicators11 records

Recent moves9 records

Expansion highlights6 records

Direct peers

• StandardAero: Independent MRO provider offering engine and component MRO across helicopter and business aviation platforms. Closest direct competitor to Heli-One's component & engine repair franchise.
• Vector Aerospace (StandardAero): Legacy helicopter MRO specialist (now part of StandardAero) historically direct peer for rotor-wing base maintenance, component overhaul, and PBH-style aftermarket support.

Broad incumbents

• Safran Helicopter Engines: OEM for Makila and Arriel engines supported by Heli-One. Operates global support centers and authorized engine repair networks, both as an OEM supplier and aftermarket operator — overlapping with Heli-One's engine MRO services.
• Pratt & Whitney Canada: Engine OEM and aftermarket service provider for helicopters (and aircraft). Authorized service center network competes with Heli-One's engine repair and authorized-engine-services capability.
• Leonardo Helicopters MRO network: Helicopter OEM with proprietary MRO centers; Heli-One's NAWSARH AW101 support and broader Leonardo authorized service positioning makes Leonardo both partner and indirect competitor.
• RUAG Aviation (RUAG MRO International): European-headquartered helicopter and fixed-wing MRO provider offering base maintenance, component repair, and PBH; geographic and capability overlap with Heli-One Norway/Switzerland footprint.
• Airbus Helicopters (Services): OEM of Super Puma, H145, H225, EC225 family with global customer services network; Heli-One is an authorized service partner while Airbus competes for higher-value OEM-controlled programs and STCs.
• Bell Helicopter Textron Customer Services: OEM and authorized MRO operator for the Bell platform family; Heli-One competes with Bell's in-house customer service centers for B412, Bell 212/214, and other types it supports.
• Sikorsky (Lockheed Martin) Customer Support: OEM of S-92, S-76, and other rotorcraft; as Heli-One's strategic S-92 partnership grows, Sikorsky remains an adjacent/partner competitor via its own S-92 support centers and Forward Stocking Locations (e.g., FSL Rio de Janeiro).

Others

• General Electric Aviation (GE Aerospace): Large engine OEM serving both fixed-wing and rotorcraft; relevant adjacent peer for engine MRO and engine-authorized services where Heli-One provides repair and overhaul.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/heli_one

Compliance6 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Heli-One