What The Institute of Banking Personnel Selection does

The Institute of Banking Personnel Selection (IBPS) is an autonomous, not-for-profit body established in 1984 by the Reserve Bank of India, Central Financial Institutions, and Public Sector Banks, registered under the Societies Registration Act, 1860 and the Bombay Public Trust Act, 1950, and headquartered in Mumbai. IBPS's core function is the design, administration, and management of large-scale recruitment examinations for India's Public Sector Banks (PSBs), Regional Rural Banks (RRBs), and an expanding roster of government and PSU clients. Its flagship offering is the Common Recruitment Process (CRP), which encompasses four streams — CRP PO/MT (Probationary Officers/Management Trainees), CRP CSA (Customer Service Associates / clerical cadre), CRP Specialist Officers, and CRP RRBs (Office Assistants and Officer Scale I/II/III). Supporting services include Assessment Centre methodology, Capacity Building Training, expert nomination, the Candidate Grievance Redressal System (CGRS), and admission testing for academic institutions.

The underlying technology stack centres on Computer-Based Testing (CBT), which IBPS adopted in 2012 and made universal across all examinations by 2014, supplemented by in-house psychometric test development, equipercentile equating methodology for cross-session score comparability, and Aadhaar-based identity verification authorised by the Department of Financial Services and UIDAI. Approximately 500 examinations are conducted annually across 600+ sessions at 150+ centres, handling roughly 1 crore (10 million) candidates and recommending around 30,000-50,000 final selections per year, including 50,552 PSU bank selections in FY26 (a 33% YoY increase). Multilingual delivery across 13 regional languages plus English and Hindi broadens candidate accessibility.

IBPS's revenue model is hybrid: it charges candidate application fees (typically lower for SC/ST/PWD), receives participation fees from contracting banks and organisations for examination conduct, and accepts new project commissions beyond banking (for example, an EPFO MOU at approximately ₹42 crore per cycle). The institute has secured recent statutory designations — Public Examination Authority under the 2024 Act, SIRO recognition from DSIR, Aadhaar Authentication Authority, and ISO 9001:2015 certification (January 2026) — reinforcing its institutional position. Distribution runs entirely through direct digital channels (ibps.in and a dedicated registration portal at ibpsreg.ibps.in) with no third-party intermediaries in the candidate-facing flow.

Name

The Institute of Banking Personnel Selection

Legal name

Institute of Banking Personnel Selection

Website

https://ibps.in

Company type

Private

Founded year

1984

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

IBPS is an autonomous, not-for-profit institute founded in 1984 by the RBI and Indian Public Sector Banks, administering the Common Recruitment Process (CRP) and allied assessment services for PSBs, RRBs, and government clients across India, handling roughly 1 crore candidates annually.

Ownership category

akta.pro rank

Product category

Personnel Assessment and Recruitment Services

NAICS

Employment Placement Agencies (561311), Employment Placement Agencies and Executive Search Services (56131)

SIC

Services-Employment Agencies (7361)

akta.pro primary industry

Admissions CRM, Outreach & Pipeline Management (EDAFAMAB)

akta.pro secondary industry

Application Intake & Processing (EDALAAAB)

Keywords

• Banking recruitment exams
• Personnel selection services
• Computer-based testing
• Psychometric assessment
• Public sector banking

Headquarters

HQ city

Mumbai

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. Recruitment and Assessment Services for BFSI Sector: IBPS provides personnel selection services to banks and financial institutions on a contract/project basis. Services include online application processing, examination conduct, scoring, evaluation, interview panel nomination, and result processing. Revenue is generated from fees charged to participating banks and organisations for conducting recruitment exercises.
2. Government and Public Sector Recruitment: IBPS conducts recruitment and promotion examinations for Public Sector Banks, RRBs, and other government organisations. The Employees' Provident Fund Organisation (EPFO) signed an MOU with IBPS to conduct Group B and C post examinations, with future exercises expected to cost approximately ₹42 crore per cycle.
3. Educational and Admission Testing: IBPS provides assessment services for admission to educational and professional courses for academic institutions

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

The Institute of Banking Personnel Selection (IBPS) designs, administers, and processes large-scale recruitment examinations for India's Public Sector Banks, Regional Rural Banks, and other government and BFSI organisations through its Common Recruitment Process (CRP). It provides end-to-end personnel selection services including test design, computer-based test administration, scoring, evaluation, interview panel nomination, and result processing, handling approximately 1 crore candidates annually across 150+ examination centres.

Product overview

The Institute of Banking Personnel Selection (IBPS) offers a unified platform of recruitment and assessment services centered around its flagship Common Recruitment Process (CRP). The CRP encompasses multiple recruitment cycles: CRP PO/MT for Probationary Officers/Management Trainees, CRP CSA for Clerical/Customer Service Associates, CRP Specialist Officers for specialist positions, and CRP RRBs for Regional Rural Bank positions. Beyond CRP, IBPS provides Personnel Selection Services, Assessment Centres, Capacity Building Training, Expert Nomination services, and a Candidate Grievance Redressal System (CGRS). The institute also offers Mock Tests for candidate preparation. The organization conducts these services for Public Sector Banks, Regional Rural Banks, and other BFSI and non-BFSI organisations across India.

Differentiator

Problem solved

Functional benefit

Products and services

• CRP PO/MT (Probationary Officers/Management Trainees) Common Recruitment Process for selection of Probationary Officers and Management Trainees in participating Public Sector Banks under the CRP PO/MT-XVI cycle. The product is delivered to PSBs and targeted at graduates seeking entry-level officer roles in public sector banking.
• CRP CSA (Customer Service Associates) Common Recruitment Process for clerical cadre (Customer Service Associates) positions across participating Public Sector Banks under the CRP-CSA XV cycle. The product is delivered to PSBs and targeted at candidates seeking clerical posts in public sector banks.
• CRP Specialist Officers Common Recruitment Process for Specialist Officer positions in areas such as IT, Law, Agriculture, Marketing, and Chartered Accountancy for participating Public Sector Banks under CRP SPL-XVI. The product is delivered to PSBs and targeted at domain specialists seeking officer roles in public sector banks.
• CRP RRBs (Regional Rural Banks) Common Recruitment Process for Office Assistants (Multipurpose) and Officer Scale I, II, and III positions in Regional Rural Banks across India under CRP-RRBs XIV. The product is delivered to RRBs and targeted at candidates seeking clerical and officer roles in rural banking.
• Personnel Selection Services Comprehensive personnel selection activities including design of online application formats, receipt of applications and fees, design of selection procedures, conduct of online examinations, scoring, evaluation, group exercises, interviews, and result processing. The service is delivered to client organisations across BFSI and non-BFSI sectors.
• Assessment Centres Simulation-based assessment methodology using trained assessors to observe and evaluate candidates' behaviour in exercises that replicate job roles, used for selection, competency identification, and development purposes. The service is delivered to client organisations for identifying managerial and high-potential talent.
• Capacity Building Training Training services for interviewing skills, conduct of group discussions, and training for senior level functionaries to be assessors in group exercises. The service is delivered to client organisations to build internal assessment capability.
• Nominating Experts Maintenance of expert database and nomination of subject matter experts for various assessment processes on behalf of client organisations. The service is delivered to client organisations requiring qualified assessors for their recruitment processes.
• Mock Test Online practice tests for candidates to familiarise themselves with the examination format and interface before actual IBPS recruitment examinations. The service is delivered to candidates preparing for IBPS CRP examinations.
• Candidate Grievance Redressal System (CGRS) Online complaint system for candidates to register and track grievances related to IBPS examinations and recruitment processes. The service is delivered to candidates appearing for IBPS examinations.

Quantifiable outcome

• 33% year-on-year increase in PSU bank hiring through IBPS in FY26 (50,552 candidates vs 37,860 in FY25)
• +3 more outcomes

Named customers9 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• Employees' Provident Fund Organisation (EPFO)coreStrategic or Co-development Partner · 17 April 2026EPFO signed an MOU with IBPS to conduct recruitment examinations for Group B and C posts, after the National Testing Agency indicated it would no longer handle EPFO's exams. This shift is part of EPFO's plan to establish an annual hiring cycle to address acute staffing shortages. Future exercises expected to cost approximately ₹42 crore per cycle compared to ₹53.38 crore spent on NTA's 2023 exercise.
• Union Bank Social Foundation Trust (UBSFT)minorStrategic or Co-development PartnerIBPS partners with UBSFT for Corporate Social Responsibility (CSR) activities under IBPSSR initiatives, undertaking philanthropic activities in social, environmental, education and healthcare sectors.
• State Bank of India Social Fund Trust (SBISFT)minorStrategic or Co-development PartnerIBPS partners with SBISFT for CSR activities under IBPSSR initiatives, undertaking philanthropic activities in social, environmental, education and healthcare sectors.
• Reserve Bank of India (RBI)coreStrategic or Co-development PartnerRBI is a founding member of IBPS society. IBPS was set up as an autonomous institute by RBI, Central Financial Institutions and Public Sector Banks. RBI representative serves on the Governing Board as Executive Director.
• Indian Banks' Association (IBA)coreStrategic or Co-development PartnerIBPS is an Associate Member of Indian Bank's Association. IBA CEO serves on the Governing Board. IBPS conducts recruitment for all Public Sector Banks under IBA coordination.
• Public Sector Banks (PSBs)coreStrategic or Co-development PartnerPSBs are founding members and regular clients of IBPS. Each year IBPS coordinates Common Recruitment Processes for PSBs under Government of India approved policy. MDs/CEOs of major PSBs serve on the Governing Board.
• National Institute of Bank Management (NIBM)coreTechnology or IntegrationIBPS originated from the Personnel Selection Service (PSS) unit of NIBM in 1984. Dr. A.S. Deshpande was the Professor in-charge of PSS unit. NIBM remains a key institution in the banking HR ecosystem with IBPS engaging in regular conferences with NIBM.
• Shreemati Nathibai Damodar Thackersey Women's University (SNDTWU)minorStrategic or Co-development PartnerIBPS is affiliated with SNDTWU for Ph.D. in Management Studies under the Faculty of Commerce and Management. Faculty members with formal recognition as guides from the University supervise enrolled scholars.
• Indian Institute of Banking & Finance (IIBF)coreStrategic or Co-development PartnerIIBF CEO serves on IBPS Governing Board. Both institutions serve the banking sector with IBPS handling recruitment and IIBF providing banking education and certification. IIBF faculty and executives collaborate on banking sector initiatives.
• National Recruitment Agency (NRA)coreStrategic or Co-development PartnerIBPS Director nominated as Member on Governing Body of NRA. IBPS shares best practices with NRA and other peer Public Examination Authorities for formulation of Normative Standards & Guidelines for public examinations.

Scale indicators10 records

Recent moves7 records

Expansion highlights6 records

Market position

Weaknesses1 record

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about The Institute of Banking Personnel Selection