What WillDom does

WillDom Global, LLC is a privately held, founder/management-owned technology services company founded in 2010 and headquartered in Miami, with operations across 14+ offices in the US (Miami, Orlando, Boston), Latin America (Mexico City, Marília, Pilar, Río de la Plata, Panama City, San Salvador, Asunción, San José), and Europe (Barcelona, Bucharest, Warsaw). The firm specializes in embedding cross-functional agile squads of senior engineers into client organizations, providing staff augmentation, custom software development, AI/ML implementation (MLOps, LLMOps, agentic engineering), enterprise software services (SAP, Salesforce), cloud and DevOps, data and analytics, QA automation, RPA, B2B marketing, and business transformation. Its three co-founders — Andrés Perea (CEO), Martín Viacava (Executive Chairman), and Javier Ibañez Padilla (Managing Director, AI Transformation) — lead a broader partner-led executive team including a CTO, CSO, COO, and CFO.

Its core technology stack spans mainstream cloud platforms (AWS, Azure, GCP), modern web frameworks (React, Angular, Vue.js, Node.js), mobile development (iOS, Android, React Native), and enterprise integrations (SAP, Salesforce). WillDom's IP centers on the proprietary F.I.T. (Frame-Innovate-Transform) AI Transformation Methodology, a 12-week outcome-first process with formal governance checkpoints. In 2025 it formed a strategic partnership with Jeen.ai, adding a five-module AI infrastructure sub-brand (Workspace intelligent chat, no-code Agent Builder, FinOps cost controls, Admin & Governance with SSO/RBAC, and RAG/Knowledge connections to enterprise data) that is co-delivered with WillDom's consulting practice.

The business model is professional services: project-based, quote-driven engagements with 150+ clients spanning global enterprises (McDonald's, Nestlé, Visa, GoDaddy, Sephora, Banco Galicia, Nestlé, Berkeley, SKF, Pluto TV, SanCor Salud, Naranja X) and SMBs (Ridgeway Pharmacy, Authentic Taste, Slik). Documented quantifiable outcomes include 18% contractor cost reduction, 13% IT vendor reduction, 26% total IT expense savings (for Banco Galicia), and a 16K-to-23K subscriber increase at TRX via an AI-based video recommendation system. No revenue, funding, pricing, or headcount figures are publicly disclosed; distribution is via direct enterprise field sales, embedded-squad delivery, and the Jeen.ai channel relationship.

Name

WillDom

Legal name

WillDom Global, LLC

Website

https://willdom.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

251–500 employees

Short description

WillDom is a privately held, founder-owned global technology services firm that embeds cross-functional agile squads of senior engineers into enterprise clients across the US, LATAM, and Europe for staff augmentation, custom software, AI/ML, cloud, and enterprise transformation, serving 150+ clients including McDonald's, Nestlé, Visa, GoDaddy, and Sephora.

Ownership category

akta.pro rank

Headquarters

HQ city

Boca Raton

HQ country

United States

HQ region

North America

Offices14 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Staff Augmentation & Dedicated Teams: WillDom provides embedded squads of senior software developers, QA engineers, and AI/ML specialists who work seamlessly within client organizations. This model delivers scalable engineering capacity with senior talent across LATAM and US markets.
2. Custom Software Development: End-to-end software development services including web, backend, mobile development, RPA, and QA automation. Production-ready applications tailored to business needs and built to scale.
3. AI & ML Solutions: AI-powered product strategy, machine learning engineering, MLOps, LLMOps, and agentic engineering services. Includes AI adoption, product development, and enterprise AI deployment.
4. Enterprise Software Implementation: SAP and Salesforce implementation, system integration, and platform optimization services for enterprise clients.
5. Digital Marketing Services: B2B marketing strategy, branding, content development, SEO/PPC, demand generation, and embedded marketing teams for tech companies.

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

WillDom is a global technology services firm that sells custom software development, AI/ML solutions, cloud and DevOps engineering, enterprise software implementation (SAP and Salesforce), data and analytics, digital marketing, and dedicated engineering squads. Its engagements combine consultative business transformation (including its proprietary F.I.T. AI methodology) with embedded senior talent to deliver end-to-end digital and AI transformation for enterprise clients.

Product overview

WillDom is a global technology services company offering a portfolio of professional services across business transformation, software engineering, and AI/ML implementation. The core service offerings include Business Transformation (AI adoption, agility transformation), Software Engineering (custom development, QA, RPA), AI & ML (MLOps, LLMOps, Agentic Engineering), Enterprise Software (SAP, Salesforce), Product/Design/Agility, Cloud & DevOps, Data & Analytics, and Marketing. Through a strategic partnership with Jeen.ai, WillDom also delivers an AI platform comprising five integrated modules: Workspace (intelligent chat), Agent Builder (no-code autonomous agents), FinOps (AI cost management), Admin & Governance (SSO, RBAC, ERP/CRM), and RAG/Knowledge (knowledge base connections). Together, WillDom's service practices and the Jeen.ai platform enable end-to-end AI transformation from strategy through deployment.

Differentiator

Problem solved

Functional benefit

Brands

• Jeen.ai: Unified AI infrastructure platform including Workspace (intelligent chat), Agent Builder, FinOps, Admin & Governance, and RAG/Knowledge modules - offered through strategic partnership with WillDom for AI transformation services.

Products and services

• Business Transformation Strategic consulting services encompassing business hacking, AI adoption, and agility transformation to help organizations realign operations and unlock sustainable growth.
• Software Engineering Custom software development services including web, backend, and mobile development delivered through agile cross-functional squads.
• AI & ML AI and machine learning services including AI adoption strategy, AI product strategy, MLOps, LLMOps, and agentic engineering to help organizations implement and operationalize AI solutions.
• Enterprise Software Implementation and integration services for SAP and Salesforce platforms, including end-to-end implementation, system integration, process optimization, platform audits, and ongoing support.
• Product, Design, Agility UI/UX design, R&D and prototyping, and agile transformation services using DORA and SAFe frameworks to accelerate product delivery and align cross-functional teams.
• Cloud & DevOps Cloud architecture and engineering across AWS, Azure, and GCP; migration and modernization; DevSecOps pipeline implementation; SRE and 24/7 CloudOps support; and scalability optimization.
• Data & Analytics Data architecture, governance, and analytics services including training and enablement, centralized data platform development, dashboard creation, and use case prioritization for informed decision-making.
• Marketing B2B marketing services for tech companies including branding, SEO, content strategy, growth marketing, email and social media campaigns, and embedded marketing team support.
• QA Automation Test automation services designing and implementing frameworks using Selenium, Cypress, Playwright, and Appium; API testing; CI/CD pipeline integration; and test data management for continuous delivery.
• QA Services Quality assurance services providing functional, performance, security, and regression testing; mobile and cross-platform testing; and test strategy consulting aligned to ISO, FDA, and GDPR requirements.
• Robotic Process Automation (RPA) RPA implementation services including process discovery and prioritization, bot development, enterprise system integration, governance and monitoring, and hyperautomation roadmaps combining RPA with AI.
• Enterprise AI Adoption Strategic AI adoption services including roadmap development, ethical AI framework design, data readiness assessment, ROI monitoring, and custom model development for enterprise environments.
• AI Product Strategy AI product strategy consulting covering opportunity assessment, model selection and architecture, product roadmap design, launch and iteration support, and proof-of-concept development for AI-powered products.
• MLOps Services MLOps implementation services building automated pipelines for data ingestion, feature engineering, model training, and deployment; model registry and versioning; monitoring and alerting; and feature store implementation using MLflow, Kubeflow, SageMaker, and Vertex AI.
• LLMOps Solutions LLMOps services operationalizing large language models with prompt lifecycle management, cost optimization, latency tuning, evaluation and hallucination monitoring, RAG pipeline implementation, and foundation model fine-tuning.
• Agentic Engineering Autonomous AI agent system development including agent evaluation and testing, architecture design, monitoring and control, tool and API integration, and multi-agent orchestration using LangGraph, AutoGen, and CrewAI platforms.

Quantifiable outcome

• 18% contractor cost reduction
• +4 more outcomes

Named customers23 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature4 records

Partnerships

One partnership is on record.

• Jeen.aicoreTechnology or IntegrationStrategic partnership combining WillDom's strategic execution power with Jeen.ai's unified AI infrastructure. WillDom delivers strategic alignment and implementation talent while Jeen.ai provides secure, scalable AI platform including Workspace (intelligent chat), Agent Builder, FinOps, Admin & Governance, and RAG/Knowledge modules. The partnership enables end-to-end AI transformation for enterprise clients.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Genpact: Global professional services firm specializing in digital transformation, AI, and intelligent operations for large enterprises. Comparable in enterprise AI/data transformation work.
• Cognizant: Major IT services provider with deep capabilities in digital transformation, AI, and enterprise application services. Competes for enterprise transformation engagements and shares the LATAM delivery footprint.
• Tata Consultancy Services: Global IT services giant providing consulting, digital transformation, and software engineering to multinational enterprises. Competes for the same enterprise transformation RFPs as WillDom, particularly in SAP, Salesforce, and cloud services.
• Accenture: Largest global IT services and consulting firm offering enterprise transformation, AI services, and managed delivery. Overlaps broadly with WillDom's portfolio but at vastly greater scale and breadth.

Direct peers

• BairesDev: LATAM-headquartered software outsourcing and staff augmentation firm providing dedicated engineering teams to US enterprises. Highly comparable in nearshore talent model and customer profile to WillDom's core staff aug offering.
• EPAM Systems: Global provider of digital engineering, software development, and platform services with strong nearshore delivery presence. Comparable in custom development, AI/ML services, and enterprise client focus.
• Globant: Argentine-founded global IT services and digital transformation firm with a similar LATAM-rooted delivery model, serving large enterprise clients across multiple industries. Closely comparable in talent model, cultural positioning, and enterprise transformation offerings.
• InfoGain: US-headquartered IT services firm with nearshore/offshore delivery focused on AI, data, and cloud services for enterprises. Comparable in delivery model and enterprise transformation focus.
• Thoughtworks: Global technology consultancy specializing in custom software engineering, agile delivery, and digital transformation for enterprises. Directly comparable in custom software, agile squads, and enterprise transformation services.
• Slalom: Global business and technology consulting firm delivering transformation, AI, and software engineering services to enterprises. Comparable in business transformation consulting and embedded delivery model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCZi5fdQwsF2tnBdM9VXCCvA
• Facebookfacebook.com/profile.php?id=100094181358483
• LinkedInlinkedin.com/company/willdom
• Xx.com/willdomteam

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about WillDom