eTactics
eTactics is a US-based revenue cycle management software company providing claims processing, denial management, payment processing, and statement design tools to over 7,000 healthcare organizations across commercial, hospital, long-term care pharmacy, and medical billing segments.
- Company typePrivate
- Founded1999
- HeadquartersStow, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What eTactics does
eTactics, Inc. is a US-based, privately held revenue cycle management (RCM) software company headquartered in Hudson, Ohio, serving more than 7,000 healthcare clients nationwide across four primary verticals: commercial healthcare organizations, hospital and health systems, long-term care (LTC) pharmacies, and medical billing companies. The company has been offering revenue cycle solutions for over 20 years (with firmographic founding year listed as 1999) and processes approximately 20 million data records per month. Its platform is delivered as an integrated suite of web-based modules: intelliClaim (claims clearinghouse with claim scrubbing, EDI, eligibility verification, ERA processing, and HCFA printing), AppealsPlus (denial management and appeals automation), Payment Hub (PCI-compliant electronic payment processing), intelliStatement (branded statement design, print, and mail), Customer Access Plus (digital statement delivery and patient portal), Exact (USPS-compliant address correction with mail tracking), RevVitals (business intelligence and payer performance analytics), and the K2 GRC sub-brand (governance, risk, compliance, dark web monitoring, phishing simulations, and workforce training). The underlying architecture is web-based and module-interconnected (e.g., IntelliClaim → AppealsPlus for denial workflow; intelliStatement → Customer Access Plus for digital delivery), with integrations into major EHR/PMS platforms including athenahealth, Cerner, GE Centricity, PointClickCare, MicroMD, Aprima, and SuiteRx.
The business model is subscription-based with custom annual pricing tailored to organization size and module selection; pricing is not publicly disclosed and customers are routed through sales engagement. Go-to-market is sales-led with dedicated US-based account managers, hands-on implementation, and a partner integration channel layered on top of a self-serve customer portal for billing and payments. Distribution is currently US-only with no disclosed international footprint. The company maintains compliance certifications including HIPAA, SOC 2 Type II, PCI DSS, and CCPA. Ownership appears to be founder/management-held with no disclosed venture capital or private equity backing; Michael Teutsch is identified as founder, CEO, and president. There are no disclosed funding rounds, acquisitions, or leadership changes in the source data.
eTactics firmographics
Firmographics- Name
- eTactics
- Legal name
- Etactics, Inc.
- Website
- https://etactics.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- eTactics is a US-based revenue cycle management software company providing claims processing, denial management, payment processing, and statement design tools to over 7,000 healthcare organizations across commercial, hospital, long-term care pharmacy, and medical billing segments.
- Ownership category
- akta.pro rank
eTactics industry classification
Industry- Product category
- Healthcare Revenue Cycle Management Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821), Custom Computer Programming Services (541511)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Claims Management, Scrubbing & Clearinghouse (HLACACAB)
- akta.pro secondary industries
- Patient Billing, Statements & Payment Processing (HLACACAG), Patient Access, Registration & Intake (Front-End RCM) (HLACACAE)
Keywords
Where eTactics is headquartered
LocationHeadquarters
- HQ city
- Stow
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
eTactics business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure
Revenue model
- Revenue Cycle Management Software Subscription: Etactics provides cloud-based revenue cycle management software as a service to healthcare organizations. The company charges subscription fees for access to its platform of integrated RCM tools including claims processing, denial management, payment processing, and statement services. Pricing is tailored to organization size and specific service modules deployed.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Custom enterprise pricing — contact sales |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
eTactics product offering
Product offeringCore offering
eTactics provides a web-based, integrated revenue cycle management (RCM) software platform for healthcare organizations. Its offerings span the full revenue cycle, including a claims clearinghouse with claim scrubbing and EDI (intelliClaim), denial management and appeals (AppealsPlus), statement design/print/mail (intelliStatement), electronic payment processing (Payment Hub), patient portal access (Customer Access Plus), address correction (Exact), business intelligence analytics (RevVitals), and a complementary GRC platform (K2 GRC).
Product overview
eTactics is a revenue cycle management software company offering a unified platform of interconnected modules designed to streamline healthcare billing operations from claim submission through payment collection. The core portfolio centers on intelliClaim (claims clearinghouse with scrubbing, EDI, and eligibility verification), AppealsPlus (denial management and appeals), Payment Hub (payment processing), and intelliStatement (statement printing and mailing), all integrated with Customer Access Plus for patient portal access and RevVitals for business intelligence analytics. Address correction is handled through the Exact add-on module. The company also offers K2 GRC as a complementary compliance and security training solution. The platform serves over 7,000 clients across commercial healthcare, hospital systems, long-term care pharmacies, and medical billing organizations.
Differentiator
Problem solved
Functional benefit
Brands
- intelliClaim: Claims processing, claim scrubbing, eligibility verification, EDI, and ERA processing solution
- intelliStatement
- Payment Hub
- AppealsPlus
- Customer Access Plus
- Exact
- RevVitals™
- K2 GRC
Products and services
- intelliClaim Web-based claims clearinghouse offering claims processing, claim scrubbing, EDI connectivity, eligibility verification, ERA processing, and HCFA printing for healthcare organizations.
- AppealsPlus Denial management solution that automates denial tracking, appeals processes, and revenue recovery workflows to help healthcare organizations recover denied or underpaid claims.
- Payment Hub Payment processing platform enabling electronic presentment and secure payment collection through PCI-compliant portals, supporting both patient and commercial payments.
- intelliStatement Statement design, printing and mailing service that creates branded, full-color patient statements and invoices to drive faster payments through improved statement engagement.
- Customer Access Plus Patient portal and digital access solution providing online statement delivery, payment access, and visibility controls for patient account management.
- Exact Address correction service with USPS-compliant validation and real-time mail tracking to ensure accurate delivery of patient statements and invoices.
- RevVitals Business intelligence platform that transforms clearinghouse data into actionable financial insights, providing visibility into payer performance and revenue cycle health metrics.
- K2 GRC Governance, risk, and compliance platform providing security awareness training, policy management, dark web monitoring, phishing simulations, and workforce compliance training.
Quantifiable outcome
- 99.5% clean claim rate across 1.9 million claims processed
- +2 more outcomes
Companies that use eTactics
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles1 record
eTactics technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability3 records
Feature8 records
eTactics partnerships and signals
Strategic signalScale indicators4 records
Recent moves6 records
Expansion highlights5 records
eTactics competitors and assessment
Company assessmentDirect peers
- Waystar: End-to-end healthcare revenue cycle management software platform offering claims management, denial management, patient billing, and payment processing — directly overlapping eTactics' core suite across intelliClaim, AppealsPlus, intelliStatement, and Payment Hub.
- Availity: Healthcare clearinghouse and revenue cycle platform providing claims processing, eligibility verification, and payer connectivity — directly comparable to eTactics' intelliClaim clearinghouse core product and serves similar payer/provider integration use cases.
- Office Ally: Healthcare claims clearinghouse and RCM software provider serving medical billing companies and providers — directly overlaps eTactics' intelliClaim clearinghouse and appeal management modules with a similar mid-market positioning.
- TruBridge: Revenue cycle management software and services for community hospitals and physician practices — directly comparable to eTactics' hospital systems and medical billing company segments with overlapping claims, denial, and patient billing solutions.
- HealthPay24: Patient payment and billing platform for healthcare organizations offering electronic bill presentment, payment portals, and statement workflows — directly comparable to eTactics' Payment Hub and intelliStatement modules.
- Rectangle Health: Healthcare payment processing and patient engagement platform supporting card-present and online payment workflows — directly comparable to eTactics' Payment Hub offering with similar PCI-compliant payment capabilities.
Broad incumbents
- Experian Health: Large-scale healthcare RCM, identity management, and patient access solutions from Experian — overlaps with eTactics across claims processing, patient eligibility, and payment platforms but as part of a much broader data and analytics portfolio.
- Change Healthcare (Optum): Pre-eminent healthcare clearinghouse and RCM platform now owned by Optum — operates a dominant claims-switching network and broad revenue cycle suite that directly competes with eTactics' intelliClaim clearinghouse across the same payer ecosystem.
- Trizetto (Cognizant): Healthcare RCM software and services arm of Cognizant serving payers and providers with claims administration, workflow, and analytics — overlaps with eTactics' RCM platform as part of a much broader IT services portfolio.
Emerging players
- Inbox Health: Modern patient billing, statement, and payment engagement platform for medical groups and billing companies — directly overlaps with intelliStatement and Payment Hub but with a more consumer-experience-led UX and billing-company-first GTM.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
eTactics social profiles
Digital presenceeTactics compliance and trust
Trust signalCompliance4 records
eTactics financial estimates
Financial estimateRevenue estimate
Valuation estimate
eTactics leadership team
Management profileNumber of profiles
Profiles1 record
eTactics funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
eTactics M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about eTactics
What does eTactics do?
eTactics provides a web-based, integrated revenue cycle management (RCM) software platform for healthcare organizations. Its offerings span the full revenue cycle, including a claims clearinghouse with claim scrubbing and EDI (intelliClaim), denial management and appeals (AppealsPlus), statement design/print/mail (intelliStatement), electronic payment processing (Payment Hub), patient portal access (Customer Access Plus), address correction (Exact), business intelligence analytics (RevVitals), and a complementary GRC platform (K2 GRC).
Is eTactics a public or private company?
eTactics is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was eTactics founded?
eTactics was founded in 1999. It employs 51 to 100 people.
Where is eTactics based?
eTactics is headquartered in Stow, United States, in the North America region.
How does eTactics make money?
One revenue line is on record: revenue Cycle Management Software Subscription.
Who are eTactics's main competitors?
Direct peers on record are Waystar, Availity, Office Ally, TruBridge, HealthPay24 and Rectangle Health. Broad incumbents are Experian Health, Change Healthcare (Optum) and Trizetto (Cognizant). Inbox Health is listed as an emerging player.
Does eTactics have an API?
No public API is recorded for eTactics.
What industry is eTactics in?
eTactics's product category is Healthcare Revenue Cycle Management Software. Its primary akta.pro industry code is HLACACAB, Claims Management, Scrubbing & Clearinghouse, with a secondary code of HLACACAG, Patient Billing, Statements & Payment Processing. Its NAICS code is 51821 and its SIC code is 7372.