Worcester County Food Bank

What Worcester County Food Bank does

Worcester County Food Bank (WCFB) is a 501(c)(3) nonprofit food bank founded in 1982 and headquartered at 474 Boston Turnpike in Shrewsbury, Massachusetts. It collects, warehouses, and redistributes donated food through a network of 115 partner agencies — including food pantries, community meal programs, and shelters — across all 60 cities and towns of Worcester County. WCFB is one of three Feeding America member food banks in Massachusetts and operates as the regional hub for hunger relief and food policy advocacy in central Massachusetts.

WCFB operates a single integrated service portfolio built around food banking and hunger relief. Core operational components include the warehouse and donation-drop facility in Shrewsbury, a password-protected Partner Agency Portal for ordering and operations, an online Agency Locator (Find Food) tool, monetary donation infrastructure (one-time, recurring Full Plate Partners, tribute, and planned giving), food donation drop-off services, organized Food & Fund Drives, monthly facility tours, and an Advocacy Program with action alerts and legislative outreach. According to its homepage, WCFB distributed 9.04 million pounds of donated food in its most recent full year — equivalent to roughly 7.5 million meals — serving 168,000 people through 98 partner agencies. WCFB also administers TEFAP (The Emergency Food Assistance Program), distributing federal food to 15,570 children, older adults, and working adults weekly and providing approximately 21,200 meals per day. The organization's go-to-market motion is community-led, relying on partnerships with 115 local agencies, volunteer engagement (1,259 volunteer hours in 2024), corporate food drives, and advocacy action alerts.

WCFB's revenue model is entirely donation-based and operates at zero cost to recipients. Three primary revenue streams exist: in-kind food donations from individuals, businesses, and organizations; monetary gifts (one-time, recurring, tribute, and planned) from individuals, families, and corporate partners; and community-organized Food & Fund Drives. WCFB states that every $1 donated enables $4 of food distribution and that 94% of donations directly support food distribution and advocacy programs, implying a roughly 6% overhead ratio. Recipients receive food assistance at no cost; there are no fees, subscriptions, or pricing tiers. WCFB sells nothing commercially and is funded entirely through charitable contributions. The CEO role is referenced in source data under both Jean McMurry (in press commentary on federal food assistance) and Seana Weaver (on the staff and board page); the most authoritative listing for current staffing positions Seana Weaver as Chief Executive Officer, with Joshua Matthews serving as Chief Operating Officer.

Name

Worcester County Food Bank

Legal name

Worcester County Food Bank

Website

https://foodbank.org

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

11–50 employees

Short description

Worcester County Food Bank is a 501(c)(3) Feeding America member food bank that distributes donated food through 115 partner agencies across all 60 Worcester County cities and towns, serving 168,000 people with 9.04 million pounds of food annually.

Ownership category

akta.pro rank

Product category

Food Banking / Hunger Relief Services

NAICS

Community Food Services (62421), Community Food and Housing, and Emergency and Other Relief Services (6242), Emergency and Other Relief Services (62423)

SIC

Services-Social Services (8300)

akta.pro primary industry

Food Assistance & Food Banks (BPAGAEAA)

akta.pro secondary industries

Food Assistance & Nutrition Relief (Emergency Feeding) (BPAGAAAD), Food & Nutrition Assistance Programs (BPAIAKAF)

Keywords

• Food bank operations
• Hunger relief services
• Food distribution network
• Community food assistance
• Donated food logistics

Headquarters

HQ city

Shrewsbury

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Food Donations: Individuals, businesses, and organizations donate food items, which WCFB collects, warehouses, and redistributes through its network of partner agencies. Food donations are the core in-kind revenue stream enabling food distribution.
2. Fund Donations: Financial gifts from individuals, families, and corporate partners fund WCFB operations. Every $1 donated enables WCFB to distribute $4 worth of donated food. WCFB accepts online donations, monthly recurring gifts (Full Plate Partners), tribute/memorial gifts, corporate gifts, and planned giving. 94% of all donations directly support WCFB's food distribution and advocacy programs.
3. Food and Fund Drives: Community-organized food and fund drives allow donors to collect non-perishable food or raise funds on behalf of WCFB. WCFB provides guidance, promotional materials, and drop-off coordination for organizers.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

Worcester County Food Bank collects, warehouses, and redistributes donated food to individuals and families facing food insecurity across all 60 cities and towns of Worcester County, Massachusetts through a network of 115 partner agencies (food pantries, community meal programs, and shelters). The organization also operates volunteer programs, online food and fund donation channels, Food & Fund Drives, an advocacy program for hunger-related policy, and SNAP enrollment support, while running a centralized warehouse and distribution facility in Shrewsbury.

Product overview

Worcester County Food Bank (WCFB) is a nonprofit organization operating as a single integrated service rather than a platform-plus-modules architecture. The organization provides food banking and hunger relief services through its core food distribution operations, supported by a network of 115 partner agencies (pantries, meal programs, and shelters). The service portfolio includes food finding assistance via an agency locator tool, volunteer engagement programs, monetary and food donation options, organized Food & Fund Drives, facility tours, and an advocacy program promoting policies to address hunger. WCFB is a member of Feeding America and works in collaboration with the Worcester Food Policy Council and Community Harvest Project.

Differentiator

Problem solved

Functional benefit

Products and services

• Food Distribution Program Core donated-food collection, warehousing, and redistribution service that delivers food at no cost to individuals and families across all 60 cities and towns in Worcester County through 115 partner agencies.
• Donate Funds Online monetary donation program offering one-time gifts, monthly recurring gifts (Full Plate Partners), tribute/memorial gifts, corporate gifts, and planned giving. Each $1 donated enables approximately $4 of food distribution.
• Donate Food Food donation service accepting non-perishable and perishable items at the Shrewsbury warehouse loading docks Monday through Friday, 1:00pm to 4:00pm.
• Food & Fund Drive Program Organized community campaigns in which individuals, businesses, schools, and organizations host food and fund drives to benefit WCFB, with WCFB providing guidance, promotional materials, and drop-off coordination.
• Volunteer Program Volunteer engagement opportunities for individuals and groups to serve at the WCFB warehouse or at partner agencies, through ongoing commitments or limited group engagements.
• Advocacy Program Advocacy initiatives supporting policies and programs that decrease hunger and increase access to healthy food, including action alerts, legislative outreach, and community education.
• WCFB Facility Tours Behind-the-scenes guided tours of the food bank facility, offered monthly in mid-afternoon or evening slots, including family-friendly evening options, to educate visitors about hunger and WCFB's work.
• Partner Agency Network Services Network of 115 local pantries, community meal programs, and shelters that receive donated food from WCFB for redistribution to neighbors in need across all 60 Worcester County municipalities.

Quantifiable outcome

• $1 donated enables WCFB to distribute $4 worth of donated food
• +5 more outcomes

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Six partnerships are on record, tiered core and minor.

• Feeding AmericacoreStrategic or Co-development PartnerWCFB is a Feeding America member food bank — one of three in Massachusetts and one of hundreds across the United States. As a member, WCFB observes high standards for food quality and safety, shares best practices with other food banks, and benefits from strong national network support, collaboration, and collective advocacy.
• Worcester Food Policy CouncilcoreStrategic or Co-development PartnerWCFB helped launch the Worcester Food Policy Council, which brings together local anti-hunger, food justice, and health advocates to work on policy efforts aimed at empowering neighbors to live more food-secure and healthy.
• Community Harvest ProjectcoreStrategic or Co-development PartnerCommunity Harvest Project (CHP) is a non-profit farm in North Grafton, MA that engages volunteers to grow fresh fruits and vegetables provided to neighbors in need through WCFB. CHP is a leading contributor of fresh produce to WCFB.
• Community Legal Aid (Central West Justice Center)minorStrategic or Co-development PartnerWCFB helps fund a position at Community Legal Aid (Central West Justice Center) which supports individuals and families enrolling in or enrolled in the Supplemental Nutrition Assistance Program (SNAP).
• Project BreadminorGTM or Marketing PartnerProject Bread is referenced in student educational programming about hunger. Students at a local school participated in fundraising for Project Bread after a teacher shared their personal experience with food insecurity as a child.
• St. Anne's Food PantrycoreChannel Partner/ Reseller/ DistributorSt. Anne's Food Pantry, a WCFB Partner Agency in Shrewsbury, is one of the local pantries through which WCFB distributes food to neighbors in need. WCFB volunteer Jim Hess has organized donations for and volunteered at this pantry.

Scale indicators10 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Greater Boston Food Bank: The other major Feeding America food bank serving eastern Massachusetts; directly comparable operating model, donor base overlap, and joint participation in statewide anti-hunger advocacy with WCFB.
• Food Bank of Western Massachusetts: The third Feeding America member food bank in Massachusetts; covers western MA counties with a similar partner-agency distribution model and comparable poundage scale to WCFB.
• Capital Area Food Bank: Regional Feeding America food bank serving the Washington DC metro area; comparable mid-Atlantic operating model, partner-agency distribution structure, and advocacy orientation.
• Maryland Food Bank: Regional Feeding America food bank serving Maryland with similar poundage scale, partner pantry network, and SNAP/TEFAP channel participation.
• Food Bank of Central & Eastern North Carolina: Feeding America regional food bank covering central and eastern NC with a comparable multi-county distribution footprint and partner-agency model.
• Philabundance: Large Philadelphia-area Feeding America food bank with a comparable multi-county partner-agency distribution model and similarly strong volunteer and advocacy programming.

Broad incumbents

• Feeding America: The national umbrella network of which WCFB is a member; coordinates food sourcing, quality standards, and advocacy across 200+ regional food banks including WCFB.

Emerging players

• Project Bread: Massachusetts statewide anti-hunger organization explicitly named as a WCFB partner; focuses on child nutrition and school-based feeding rather than wholesale food distribution, but is a complementary peer in the same regional anti-hunger ecosystem.

Others

• Community Harvest Project: Non-profit farm in North Grafton, MA that supplies fresh produce to WCFB; not a competitor but a critical upstream supplier and ecosystem peer in the regional anti-hunger value chain.
• Community Legal Aid (Central West Justice Center): WCFB funds a SNAP-enrollment position at this organization; adjacent ecosystem partner that converts WCFB's advocacy dollars into federal benefit access for food-insecure households.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks3 records

Key highlights7 records

Customer concentration

• Xtwitter.com/WorcCtyFoodBank
• Facebookfacebook.com/WorcesterCountyFoodBank
• Instagraminstagram.com/worcestercountyfoodbank

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Worcester County Food Bank