United Living Group

What United Living Group does

United Living Group, now operating as United Infrastructure, is a privately held UK infrastructure services group delivering utility and social infrastructure projects across five key sectors: water, energy, power, telecoms and property services. The Utility Infrastructure division serves the UK's largest network owners and operators with end-to-end services spanning acquisition, design, construction and maintenance across gas, power, water and wastewater, telecoms (including fixed line), data centres, carbon capture and storage, and ISS schemes. The Social Infrastructure division serves housing associations, local authorities and social housing providers with net zero retrofit, building safety remediation, planned and responsive maintenance, damp and mould remediation, voids repairs and community regeneration. Named clients include National Gas, National Grid, SP Energy Networks, Cadent, Virgin Media O2, Northumbrian Water, United Utilities, Yorkshire Water, Anglian Water, Severn Trent Water, Peabody, L&Q, Clarion Housing, Notting Hill Genesis, Lewisham Council and Westminster Council.

The group generates revenue primarily through long-term framework agreements and project-based contracts with regulated utilities and public sector clients, with disclosed FY2024 revenue of £718m, a workforce of over 2,500 employees and more than 100 clients across the UK. Its underlying technology stack is predominantly operational rather than software-led: the proprietary digital asset of note is Heatly, a heat pump system design tool developed by Thormer and supported by GTEC's renewables training capability, both acquired via majority stakes in June 2024. Core delivery rests on framework pre-qualification credentials (ISO 9001, ISO 14001, ISO 45001, RoSPA Gold, Investors in People, Considerate Constructors Scheme) and operational scale. Go-to-market is enterprise field sales targeting tier-1 UK network owners and major housing associations through framework procurement and direct strategic relationships.

The group's growth strategy combines organic framework expansion with an active M&A roll-up: six acquisitions completed between 2024 and early 2026 (AFECO, GTEC, Thormer, PiLON, Jones Lighting, Simkiss Group) have broadened service lines into energy retrofit, heat pumps, renewable training and adjacent property services, while the April 2026 MBO of the New Homes business unit divested non-core residential development to sharpen focus on infrastructure delivery. Headquartered in Warrington with operations across the UK, the company operates exclusively in the British market and is positioned around the UK's regulated water (AMP8), electricity transmission decarbonisation, and social housing net zero capex cycles.

Name

United Living Group

Legal name

United Infrastructure Limited

Website

https://unitedliving.co.uk

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

251–500 employees

Short description

United Living Group (operating as United Infrastructure) is a privately held UK infrastructure services contractor delivering utility network projects (gas, power, water, telecoms, data centres) and social housing services (retrofit, maintenance, building safety) to over 100 regulated utilities, housing associations and local authorities, reporting £718m FY2024 revenue and 2,500+ employees.

Ownership category

akta.pro rank

Product category

Infrastructure Services (Utility and Social)

NAICS

Utility System Construction (2371), Power and Communication Line and Related Structures Construction (237130), Highway, Street, and Bridge Construction (23731)

SIC

Water, Sewer, Pipeline, Comm & Power Line Construction (1623), Electric, Gas & Sanitary Services (4900), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Storage & Conveyance Structures (Reservoirs, Tanks, Culverts, Tunnels) (IMAFAGAE)

akta.pro secondary industries

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF), Roadside Drainage, Stormwater & Erosion Control Maintenance (TLAJAAAE)

Keywords

• Utility infrastructure services
• Social housing maintenance
• Net zero retrofit
• Water and wastewater infrastructure
• Power transmission infrastructure

Headquarters

HQ city

Swanley Junction

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Infrastructure Services Delivery: Project-based professional services and managed services delivering utility infrastructure (gas, power, water, telecoms, data centres) and social infrastructure (net zero retrofit, building safety, planned maintenance, responsive maintenance). Revenue generated through long-term contracts and framework agreements with major network operators and housing providers.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

United Infrastructure delivers end-to-end utility infrastructure (gas, power, water/wastewater, telecoms, data centres) and social infrastructure services (net zero retrofit, building safety, planned and responsive maintenance, damp and mould remediation, voids, regeneration) to the UK's largest network operators, housing associations, and local authorities. Services span the full project lifecycle from acquisition and design through construction and maintenance, executed under long-term framework agreements and contracts.

Product overview

United Infrastructure (formerly United Living Group) is a multi-sector infrastructure company operating under two main business areas — Utility Infrastructure and Social Infrastructure — across five key sectors: water, energy, power, telecoms, and property services. The Utility Infrastructure division delivers critical infrastructure for network owners through services including Carbon Capture & Storage, Gas, Power, Water and Wastewater, Telecoms, Data Centre Infrastructure, and ISS Schemes. The Social Infrastructure division revitalises homes and communities through Net Zero Retrofit, Building Safety, Planned and Responsive Maintenance, Damp and Mould, Voids Repairs, and Regeneration. The company also holds a majority stake in GTEC, which provides renewables training programmes and the Heatly digital heat pump design tool.

Differentiator

Problem solved

Functional benefit

Products and services

• Utility Infrastructure End-to-end delivery of critical infrastructure for the UK's largest utility network owners and operators across water, energy, power, telecoms and data centres, covering acquisition, design, construction and maintenance of network assets.
• Social Infrastructure Revitalisation of homes and communities through net zero retrofit, building safety, planned and responsive maintenance, damp and mould remediation, voids refurbishment and regeneration services for housing associations and local authorities.
• Carbon Capture & Storage Part of the Utility Infrastructure portfolio providing carbon capture and storage solutions as part of sustainable energy infrastructure delivery.
• Gas Infrastructure Gas infrastructure services including design, construction and maintenance of gas transmission and distribution networks for clients such as National Gas and Cadent.
• Power Infrastructure Power transmission and distribution infrastructure delivery, including substation construction and clean power framework work packages for clients such as National Grid and SP Energy Networks.
• Water and Wastewater Infrastructure Water and wastewater infrastructure services covering full project lifecycle from design through to maintenance, delivered for clients including Yorkshire Water, Northumbrian Water, Anglian Water, Severn Trent and United Utilities.
• Telecoms Infrastructure Telecoms infrastructure services covering acquisition, design, construction, maintenance and fixed line services for telecoms network operators.
• Data Centre Infrastructure Data centre infrastructure services delivered as part of the utility infrastructure portfolio.
• ISS Schemes Infrastructure service schemes delivered within the Utility Infrastructure division.
• Net Zero Retrofit Upgrading existing buildings to improve energy efficiency and reduce carbon emissions for housing associations and local authorities, supported by GTEC training and Heatly heat pump design tools.
• Building Safety Building safety remediation services including cladding remediation and fire safety works for residential developments, addressing post-Grenfell safety obligations.
• Planned Maintenance Scheduled maintenance services for social infrastructure assets including residential properties owned by housing associations and local authorities.
• Responsive Maintenance Emergency and reactive maintenance services for social infrastructure, addressing urgent repairs and issues across residential property portfolios.
• Damp and Mould Services Specialist services addressing damp and mould issues in residential properties as part of social infrastructure maintenance.
• Voids Repairs Repairs and refurbishment services for void properties (empty homes awaiting re-letting) as part of social infrastructure services.
• Regeneration Community regeneration services revitalising neighbourhoods through renewal of living spaces.
• Heatly Digital tool developed by Thormer/GTEC for heat pump system design, enabling efficient design and specification of heat pump installations for retrofit and new build projects.
• GTEC Renewables Training Training programmes on renewable energy technologies delivered by GTEC, supporting United Infrastructure's infrastructure workforce and energy retrofit capabilities.

Quantifiable outcome

• Delivered 6km of new water pipelines for Yorkshire Water

Named customers18 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Three partnerships are on record, tiered core and minor.

• SoilDricoreStrategic or Co-development Partner · 24 June 2026United Infrastructure and SoilDri launched a national partnership focused on sustainable AMP8 water sector delivery. The partnership combines United Infrastructure's water infrastructure capabilities with SoilDri's TSM-5 soil mixing technology for innovative infrastructure solutions.
• SustainIQminorStrategic or Co-development Partner · 22 June 2026Partnership with SustainIQ to strengthen ESG delivery across Scotland, enhancing United Infrastructure's environmental and sustainability reporting capabilities.
• SP Energy NetworkscoreStrategic or Co-development Partner · 17 April 2026United Infrastructure secured positions on SP Energy Networks clean power frameworks, covering substation construction and maintenance work packages. This enables delivery of major electricity transmission and distribution infrastructure projects.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Kier Group: Kier Group is a UK infrastructure, construction, and property services group with exposure to water, highways, housing maintenance, and utilities. It is directly comparable to United Infrastructure's social infrastructure division, particularly housing association maintenance.
• Morgan Sindall Group: Morgan Sindall operates construction and infrastructure services in the UK, including regulated water, energy, and housing maintenance. Its Partnership Housing arm overlaps with United Infrastructure's social infrastructure services to housing associations.
• Balfour Beatty: Balfour Beatty is a leading UK infrastructure group delivering utility, rail, road, and building projects for public and private clients. It is directly comparable to United Infrastructure across water, power, and telecoms infrastructure delivery, and similarly serves major UK framework customers.
• M Group Services (formerly Morrison Utility Services): M Group Services delivers utility infrastructure (water, gas, power, telecoms) to UK network operators. It is a direct peer in terms of customer base, service scope, and reliance on framework agreements with the same set of regulated utility clients.
• NG Bailey: NG Bailey is the UK's largest independent engineering and services business, delivering electrical and mechanical infrastructure across power, rail, and data centres. It is comparable to United Infrastructure's power and data centre infrastructure services for UK enterprise clients.
• Costain Group: Costain is a UK-listed infrastructure contractor focused on water, highways, energy, and rail frameworks. It is highly comparable to United Infrastructure's utility infrastructure division, particularly its AMP-cycle water business with the same set of UK water company clients.
• Amey: Amey provides infrastructure services across utilities, transport, and built environment in the UK. It competes with United Infrastructure in social housing maintenance, highways, and utility networks under long-term frameworks with local authorities and network operators.

Broad incumbents

• Laing O'Rourke: Laing O'Rourke is a major privately held UK-headquartered construction and infrastructure group with utility, rail, and building exposure. Comparable as a large-scale UK infrastructure peer, though it operates across a broader and more international portfolio.
• Skanska UK: Skanska is a global construction and infrastructure group with significant UK operations in highways, utilities, and rail. It is comparable as a broad incumbent with overlapping capabilities in utility infrastructure, though it operates across a wider international portfolio.

Others

• WSP UK: WSP is a global engineering professional services firm with a strong UK water, power, and transport practice. It is comparable as a services counterpart to United Infrastructure's utility infrastructure delivery work, often acting as designer or programme manager on the same frameworks.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/unitedlivinggrp

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries2 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A6 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about United Living Group