Medical Protection

What Medical Protection does

Medical Protection, operating as The Medical Protection Society Limited (MPS), is a UK-registered mutual (company limited by guarantee, company number 00036142) founded in 1892 and headquartered at Level 19, The Shard, London. It provides discretionary medicolegal indemnity and professional protection services to more than 245,000-300,000 medical members across eight primary jurisdictions: the United Kingdom, Ireland, South Africa, New Zealand, Malaysia, Singapore, Hong Kong, and the Caribbean and Bermuda. The organisation explicitly does not operate as an insurance company; membership benefits are discretionary as set out in its Memorandum and Articles of Association, which provides structural flexibility in claims handling that regulated insurers cannot replicate.

The core product is Medical Protection Membership, underwritten as either claims-made or occurrence-based protection depending on jurisdiction, supplemented by a 24/7 medicolegal advisory service, claims management and legal representation, regulatory and disciplinary defence, complaints handling, press support, and a confidential counselling service. Technology infrastructure comprises a web-based member portal (members.medicalprotection.org) authenticated by MPS/DPL membership numbers, the Prism online learning management system (powered by Totara) delivering professional development courses, webinars, and recorded conferences, and an online adverse incident reporting system supporting individual and corporate submissions. The company operates three wholly owned vehicles: Dental Protection Limited (dental professionals), MPS Risk Solutions Limited (legacy claims management after withdrawing from insurance underwriting in June 2012), and the MPS Foundation (a global not-for-profit research initiative funding patient safety and clinician wellbeing research across seven countries).

The business model is subscription-based, recurring annual membership fees that vary by country, role (student, intern, qualified doctor, organisation), and specialty risk profile. Go-to-market combines direct-to-consumer acquisition via country-specific websites with self-service joining flows, plus community-led engagement through partnerships with national medical and dental associations (Malaysian Medical Association, Malaysian Dental Association, Singapore Medical Association, College of Family Physicians Singapore). Distribution is augmented by regional field teams for organisational and group membership, an educational events programme (workshops, conferences such as Spotlight on Risk and Risky Business), content marketing through the Casebook publication, and an active social media presence. The member funnel begins with free student membership and progresses through intern, qualified-doctor, and organisational tiers. Revenue is not publicly disclosed, consistent with mutual governance.

Name

Medical Protection

Legal name

The Medical Protection Society Limited

Website

https://medicalprotection.org

Company type

Private

Founded year

1892

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Medical Protection is a UK-based mutual founded in 1892 that provides discretionary medicolegal indemnity, advice, and representation to more than 300,000 medical professionals across eight countries, alongside dental protection and clinician wellbeing services.

Ownership category

akta.pro rank

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Medical Membership Subscriptions: Annual/recurring membership fees providing medicolegal indemnity and professional protection to doctors and healthcare professionals. Membership is discretionary (not insurance) and provides access to legal assistance, advice services, claims management, and representation. Fees vary by region, specialty risk level, and membership tier.
2. Dental Membership Subscriptions: Through Dental Protection Limited subsidiary, provides membership subscriptions for dental professionals with similar discretionary indemnity structure.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Medical Protection provides discretionary medical indemnity memberships delivering medicolegal advice, legal representation, claims management, regulatory and disciplinary defence, and professional support services to medical and dental professionals across eight jurisdictions (UK, Ireland, South Africa, New Zealand, Malaysia, Singapore, Hong Kong, Caribbean & Bermuda). Members also gain access to the Prism online learning platform, professional development courses, casebook publications, a 24/7 counselling service, and adverse incident reporting tools. The Dental Protection subsidiary serves the same function for dental professionals under a separate brand.

Product overview

Medical Protection is a global discretionary medical indemnity organization offering comprehensive medicolegal protection, advice, and educational services to medical professionals. The core product is Medical Protection Membership, which provides indemnity and representation for clinical negligence claims, regulatory investigations, disciplinary procedures, and criminal proceedings. Supporting the core membership are add-on modules including Claims-Made Protection and Occurrence-Based Protection membership options, a 24/7 Medicolegal Advisory Service, Professional Development Courses delivered through the Prism Online Learning Platform, Casebook Publications (case reports, factsheets, and articles organized by specialty and theme), Counselling Service, and Press Support Service. The organization also operates Dental Protection as a subsidiary sub-brand serving dental professionals, and the MPS Foundation as a not-for-profit research initiative. Medical Protection serves members across multiple jurisdictions including UK, Ireland, South Africa, New Zealand, Malaysia, Singapore, Hong Kong, and Caribbean & Bermuda regions.

Differentiator

Problem solved

Functional benefit

Products and services

• Medical Protection Membership Discretionary medical indemnity membership providing medicolegal advice, legal representation, claims management, regulatory and disciplinary defence, criminal proceedings support, complaints handling, press/media support, counselling, and online learning access for medical professionals across the UK, Ireland, South Africa, New Zealand, Malaysia, Singapore, Hong Kong, Caribbean, and Bermuda.
• Dental Protection Membership Discretionary indemnity and medicolegal support membership provided by Dental Protection Limited, a wholly owned subsidiary of MPS, serving dental professionals with the full range of MPS discretionary membership benefits.
• Professional Development Courses Educational workshops, webinars, and structured online learning modules covering risk prevention, clinical communication, complaints handling, and medicolegal topics for medical professionals across all regions.
• Prism Online Learning Platform Online learning management system (Totara-powered) providing Medical Protection members access to recorded webinars, e-learning modules, and professional development courses via a self-service learning hub.

Named customers5 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Six partnerships are on record, tiered core and minor.

• MPS Risk Solutions LimitedcoreOthersWholly owned subsidiary of Medical Protection Society. An insurance company authorised by the Prudential Regulation Authority and regulated by FCA and PRA. Withdrew from insurance market in June 2012 but continues claims management for previously in-force policies.
• Dental Protection LimitedcoreOthersWholly owned subsidiary of The Medical Protection Society Limited, registered in England. Serves and supports dental members of MPS with access to the full range of discretionary membership benefits. Uses Dental Protection as trading name.
• MPS FoundationcoreStrategic or Co-development PartnerGlobal not-for-profit research initiative integral to MPS, dedicated to shaping the future of patient safety and enhancing healthcare professional wellbeing. Invests in research, analysis, education, and training. Has funded research in 7 different countries across all MPS jurisdictions.
• Allen & Gledhill LLPminorImplementation/ SI/ Consulting PartnerExternal law firm partnering with Medical Protection for educational events and workshops. Representatives participate as speakers/facilitators at medicolegal conferences.
• Singapore Medical Association (SMA)minorStrategic or Co-development PartnerPartner for educational workshops and events. SMA members receive free or discounted access to Medical Protection workshops and events. Collaborative educational programming.
• College of Family Physicians Singapore (CFPS)minorStrategic or Co-development PartnerPartner for GP-specific workshops and events. CFPS members receive access to Medical Protection professional development events.

Scale indicators5 records

Recent moves8 records

Expansion highlights6 records

Broad incumbents

• Coverys: Coverys is a major US medical professional liability insurer providing malpractice coverage, risk management, and patient safety resources to healthcare providers. Overlapping in medical indemnity product category but operating as a broad incumbent in the US market.
• The Doctors Company: The Doctors Company is the largest physician-owned medical malpractice insurer in the United States, providing professional liability coverage to over 90,000 members. Comparable core offering of medical professional indemnity but in the US market with insurance-rather-than-mutual structure.
• ProAssurance: ProAssurance is a US specialty insurer focused on medical professional liability insurance for physicians, healthcare facilities, and dentists. Comparable professional indemnity offering but with a broader multi-line insurance portfolio spanning US geographies.

Others

• Hiscox: Hiscox is a UK-headquartered specialty insurer with professional liability offerings including for healthcare professionals. Overlaps with MPS in serving healthcare professional liability needs but operates across many specialty lines as a general specialty insurer.

Direct peers

• Medical and Dental Defence Union of Scotland (MDDUS): MDDUS is a Scotland-based mutual offering medical and dental defense, advice, and indemnity to UK healthcare professionals — directly comparable to MPS in mutual structure, member-owned model, and dual medical/dental coverage.
• Medical Defence Union (MDU): The MDU is a UK-based mutual providing medicolegal advice, support, and indemnity to doctors, dentists, and other healthcare professionals — the closest direct peer to MPS in structure, product, and target market in the UK.
• Avant Mutual: Avant is Australia's largest medical indemnity mutual, providing medicolegal advice and indemnity to doctors and specialists across Australia — highly comparable mutual structure, member governance, and discretionary indemnity product design.

Regional players

• Medical Insurance Group Australia (MIGA): MIGA provides medical indemnity insurance and medicolegal support to Australian doctors and healthcare professionals. Comparable product offering but operates as a regulated insurer rather than a mutual, and is geographically restricted to Australia.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights9 records

Customer concentration

• Facebookfacebook.com/MedicalProtection
• Xx.com/mps_medical

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Medical Protection