Neutra-Safe

What Neutra-Safe does

NeutraSafe, Inc. is a Stoughton, Massachusetts-based manufacturer that designs and sells condensate neutralization hardware for high-efficiency heating appliances. Its product portfolio includes six clear-tube neutralizers ranging from 220,000 to 2,000,000 BTU/hr (CN2-220C through CN4B-2000C), a 6,000,000 BTU/hr tank neutralizer (CN6T), a 5,000,000 BTU/hr tray neutralizer with a patented serpentine flow path (CN5TR), an NSP-50 neutralizing condensate pump with a patent-pending serpentine chamber, and the BB60 Booster Box digital controller for closed-loop hydronic system pressure maintenance. The company's core technology is a proprietary blend of 98% pure calcite stones infused with magnesium oxide, mined directly from the earth; the irregular shape of the stones provides a larger filtration surface and lower solubility, allowing longer media life than competing magnesium or pellet alternatives. Patented integral unions, O-rings, transparent filtration tubes, and pre-assembled recharge media in medical-grade socks are positioned as contractor-friendly service features.

NeutraSafe serves HVAC contractors, licensed plumbers, and plumbing code inspectors, with the contractor segment being primary. It generates revenue through one-time hardware sales plus a recurring stream from model-specific Neutra-pH Recharge Kits that replace exhausted calcite media. Pricing is not publicly disclosed and is quoted via a direct sales line; products are not sold through consumer e-commerce but exclusively through a manufacturer representative network of roughly 20+ firms covering every U.S. state and Canadian province, with regional phone-sales coverage for territories without a rep. The company is a privately held subsidiary of the Swan Group, which acquired NeutraSafe in 2021 to add a specialized condensate-neutralization franchise to its heating, plumbing, and water products portfolio. Operating leadership includes General Manager Rick Green, Director of Sales North America Christian Frattasio, and founders Mike Bernasconi (VP of Technical Operations) and Dottie Bernasconi (President). Employee count is reported at 1-10, and revenue, ARR, and funding figures are not publicly disclosed.

Name

Neutra-Safe

Legal name

NeutraSafe, Inc.

Website

https://neutrasafe.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

1–10 employees

Short description

NeutraSafe designs and manufactures calcite-based condensate neutralizers, neutralizing pumps, and system controllers for high-efficiency HVAC appliances, selling exclusively through a manufacturer rep network to HVAC contractors, plumbers, and code inspectors across the U.S. and Canada.

Ownership category

akta.pro rank

Product category

HVAC Condensate Neutralization Equipment

NAICS

Ventilation, Heating, Air-Conditioning, and Commercial Refrigeration Equipment Manufacturing (33341)

SIC

Air-Cond & Warm Air Heatg Equip & Comm & Indl Refrig Equip (3585)

akta.pro primary industry

Compressors, Refrigeration Components & Condensing Units (IMADANAG)

Keywords

• Condensate neutralizers
• HVAC neutralization equipment
• Acidic condensate treatment
• Boiler condensate systems
• PH balancing media

Headquarters

HQ city

Stoughton

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Supply Chain, Operations, Personnel, Marketing or Sales, Technology or R&D

Revenue model

1. Condensate Neutralizer Hardware Sales: NeutraSafe generates revenue primarily through the sale of condensate neutralizer products including tube-style neutralizers (six sizes from 220,000 to 2,000,000 BTUH), tank neutralizers (6,000,000 BTUH), tray neutralizers (5,000,000 BTUH), neutralizing condensate pumps (up to 500,000 BTUH and 6,000,000 BTUH), and the BB60 Booster Box digital controller. These are one-time hardware purchases with varying capacities for different appliance sizes.
2. Recharge Kit Sales: Recurring revenue from replacement recharge kits that contain preassembled neutralizing media in medical-grade socks. Each product model has a corresponding recharge kit (e.g., 22RCK-S, 30RCK-S, 50RCK-S, 60RCK-S, etc.). These provide a recurring revenue stream as the calcite media needs periodic replacement.

Go-to-market motion2 records

Distribution channels1 record

Marketing channels5 records

Core offering

NeutraSafe manufactures and sells condensate neutralization hardware for the HVAC industry. Its product line includes clear tube neutralizers (220,000 to 2,000,000 BTUH), high-capacity tank and tray neutralizers (up to 6,000,000 BTUH), the NSP-50 neutralizing condensate pump, the BB60 Booster Box digital controller, and model-specific Neutra-pH Recharge Kits. The products use a proprietary blend of 98% pure calcite stones and magnesium oxide to neutralize acidic condensate (pH 2.5–4.0) into safe, environmentally neutral pH levels.

Product overview

NeutraSafe offers a comprehensive lineup of condensate neutralization solutions for high-efficiency heating appliances. The product portfolio centers on proprietary calcite-based neutralizing media that elevates acidic condensate pH levels from 2.5-4.0 to safe neutral levels. The core offerings include: (1) Clear Tube Condensate Neutralizers available in six models ranging from 220,000 to 2,000,000 BTU/hr capacity with transparent filtration tubes featuring patented integral unions and O-ring seals; (2) High Capacity Tank (CN6T at 6,000,000 BTU/hr) and Tray (CN5TR at 5,000,000 BTU/hr) neutralizers for commercial applications with rotomolded construction and serpentine flow design; (3) NSP-50 Condensate Neutralizing Pump with 500,000 BTU/h guideline capacity incorporating serpentine neutralization chamber and Little Giant pump technology; and (4) BB60 Booster Box Digital Controller for closed-loop hydronic system maintenance. All products utilize the company's proprietary blend of 98% pure calcite stones with magnesium oxide, contained in removable media sacks for easy service. Supporting accessories include model-specific Recharge Kits for ongoing maintenance.

Differentiator

Problem solved

Functional benefit

Products and services

• CN2-220C Clear Tube Condensate Neutralizer

Quantifiable outcome

• A 100,000 BTU boiler or water heater can produce up to 25 50-gallon drums of acidic condensate per year that is neutralized to harmless pH levels
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Scalewatcher North America: Scalewatcher offers electronic water-conditioning and treatment devices sold to commercial and industrial customers. It is comparable to NeutraSafe as a niche specialist in physical/chemical water-treatment devices addressing scale and corrosion in piping systems.
• Hydropath Technology: Hydropath markets water-treatment devices that condition water to reduce scale and corrosion in HVAC and plumbing systems. It targets similar installer channels with a different technology approach, making it an adjacent emerging player to NeutraSafe in treating HVAC water-side problems.

Broad incumbents

• Bell & Gossett (Xylem): Bell & Gossett, part of Xylem, produces hydronic and HVAC system components including pumps and accessories used in commercial heating systems. It shares the commercial HVAC installer customer base with NeutraSafe's high-capacity tank and tray neutralizers.
• Grundfos: Grundfos is a global pump manufacturer whose HVAC and condensate pump lines serve commercial and residential condensing systems. Comparable to NeutraSafe as a supplier of mechanical components used in the same condensate-management workflow at scale.
• Caleffi: Caleffi is a global manufacturer of hydronic and HVAC components, including air and dirt separators and accessories used in condensing boiler installations. It is comparable to NeutraSafe as an HVAC component supplier serving the same contractor base, though with a much broader product portfolio.
• Taco Comfort Solutions: Taco manufactures pumps, controls, and accessories for hydronic and HVAC systems, including solutions used with condensing boilers. Its product overlap with NeutraSafe's BB60 Booster Box and pump-based products places it as an adjacent incumbent in the same installer ecosystem.
• Watts Water Technologies: Watts is a diversified manufacturer of water-quality, plumbing, and HVAC components with products overlapping condensate handling and water treatment. Its scale and distributor relationships make it a broad incumbent that can offer neutralization-adjacent solutions alongside boilers and water heaters.
• Franklin Electric (Little Giant): Franklin Electric's Little Giant brand supplies condensate pumps and related accessories to the HVAC market, and NeutraSafe's NSP-50 actually incorporates Little Giant pump technology. The two compete and partner at the component level in the condensate-handling category.

Direct peers

• RectorSeal: RectorSeal manufactures HVAC and plumbing chemicals and accessories, including condensate management products sold through the same plumbing and HVAC wholesaler channel as NeutraSafe. Its broader portfolio gives it bundling leverage that pressures niche specialists like NeutraSafe.
• Nu-Calgon: Nu-Calgon is a leading HVAC chemical and water-treatment supplier serving contractors with cleaners, inhibitors, and condensate-related treatment products. It directly competes with NeutraSafe in chemicals used for HVAC condensate management and shares the same HVAC contractor channel.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Neutra-Safe