VTEL

What VTEL does

VTEL (Vermont Telephone Company, Inc.) is a family-owned rural telecommunications company founded in 1890 and headquartered in Springfield, Vermont. The company provides landline voice, fiber optic broadband, IPTV, and mobile wireless services to approximately 14 rural Vermont villages, with a wireless footprint extending into eastern New York and western New Hampshire. Its core products include GigE Internet (speeds from DSL up to 1 Gbps with a multi-phase rollout to 10 Gbps), VTelevision IPTV delivered over fiber, landline voice with unlimited long distance, and VTel Wireless 4G LTE/5G Standalone mobile service. VTel operates a 1,400-mile active optical fiber backbone connecting Vermont to New York City, Boston, and Montreal, serving research institutions including Dartmouth and MIT, and providing 5G SA VoNR roaming to nationwide communications service providers.

VTel's business model is subscription-based, with monthly internet pricing from $9.95 to $99.95, plus bundled Double Play (Internet + TV) and Triple Play (Internet + TV + Voice) packages sold primarily through direct channels including the company website, phone sales, the Springfield office, and a commission-based Wireless Ambassador door-to-door program. Enterprise customers are served through dedicated partnerships and a wholesale 5G SA roaming arrangement with national carriers. Revenue is not publicly disclosed; the company is privately held with no institutional investor base, has 51-100 employees, and has historically relied on federal ARRA grants ($92M) and loans ($35M) plus $36M of own capital to fund rural broadband infrastructure expansion. Customers are concentrated in residential and small-business segments across the served villages, supplemented by enterprise fiber and roaming wholesale revenue.

Strategically, VTel has positioned itself as a technology pioneer in rural broadband, claiming multiple industry firsts including first Vermont ISP (1994), first gigabit fiber-to-home in Vermont (2001), first 100% 4G LTE network in America (2013), and first rural 5G Standalone VoNR roaming network in the US (2026) in partnership with Ericsson. The company is expanding its role beyond a local ILEC into a neutral-host 5G SA platform provider for over 50 independent Fixed Wireless Access carriers via a partnership with Xtreme Enterprises. Key differentiators include NTCA Smart Rural Community certification, 99% fiber address coverage in Springfield, sub-10ms latency on the 10G+ network, and 93% customer-rated support satisfaction.

Name

VTEL

Legal name

Vermont Telephone Company, Inc.

Website

https://vermontel.com

Company type

Private

Founded year

1890

Operating status

Operating

Headcount range

51–100 employees

Short description

Family-owned rural Vermont telecommunications company providing fiber optic internet (up to 10 Gbps), 5G Standalone wireless, IPTV, and landline voice to residential, small business, and enterprise customers across 14 villages.

Ownership category

akta.pro rank

Product category

Rural Telecommunications / Broadband Services

NAICS

Wired Telecommunications Carriers (517111), Wireless Telecommunications Carriers (except Satellite) (517112), Wired and Wireless Telecommunications Carriers (except Satellite) (51711)

SIC

Telephone Communications (No Radiotelephone) (4813), Radiotelephone Communications (4812), Cable & Other Pay Television Services (4841)

akta.pro primary industry

Rural Broadband & Cooperative Fiber Operators (HDAIACAG)

Keywords

• Rural broadband services
• Fiber optic internet
• IPTV television
• 4G LTE wireless
• Voice telephone services

Headquarters

HQ city

Springfield

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Operations, Marketing or Sales

Revenue model

1. Internet Service (Fiber & DSL): Recurring monthly subscription revenue from GigE internet, DSL, and 10G+ fiber plans ranging from $9.95 to $99.95 per month. Internet is available as standalone, double play (with TV), or triple play (with TV and voice).
2. Television / VTelevision: IP Television service (VTelevision) delivered over fiber, offered as part of double play or triple play bundles alongside internet and voice services.
3. Landline Telephone / Voice Services: Traditional and VoLTE/VoNR voice services, including unlimited long distance calling, offered as standalone or bundled with internet and television packages.
4. 5G Roaming Services: VTel Wireless provides 5G SA roaming connectivity to subscribers of national CSPs in rural coverage areas, enabling nationwide carriers' customers to maintain 5G SA quality connectivity in rural Vermont.
5. Wireless / Mobile Services: 4G LTE and 5G wireless mobile Internet and voice solutions for residential customers throughout Vermont, eastern New York, and Western New Hampshire.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels8 records

Core offering

VTel provides fiber-based broadband internet (GigE up to 1 Gbps with 10G+ rollout), IPTV television (VTelevision), landline voice service, and 4G LTE/5G Standalone wireless services to residential, small business, and enterprise customers in rural Vermont. The company operates a 1,400-mile optical fiber network and 5G SA wireless infrastructure, with offerings available as standalone services or bundled in Double Play and Triple Play packages.

Product overview

VTEL (Vermont Telephone Company) is a family-owned telecommunications provider offering a unified portfolio of fiber-based residential, small business, and enterprise services. The core offering centers on GigE Internet (fiber optic broadband up to 1 Gbps, with 10G+ network expansion underway), VTelevision (IPTV requiring fiber connection), and Voice/Phone services, which can be purchased individually or bundled as Double Play (Internet + TV) or Triple Play (Internet + TV + Voice). VTel Wireless provides 4G LTE and 5G Standalone mobile internet and voice services throughout Vermont, eastern New York, and Western New Hampshire, representing the first 100% 4G LTE and pioneering 5G SA rural network in America. Enterprise customers receive dedicated fiber connectivity with industry-specific solutions. All services are supported by a customer portal (SmartHub) and 24/7 technical assistance.

Differentiator

Problem solved

Functional benefit

Brands

• VTelevision: IPTV service offered over VTel's GigE fiber optic network
• GigE Pro
• Smart Rural Community

Products and services

• GigE Internet Fiber optic internet service offering speeds up to 1 Gbps (1,000 Mbps) with unlimited data, optional Wi-Fi 6 Gigaspire router with Wi-Fi App Control, 2TB cloud storage, 5 premium @Vermontel.net email addresses, and 24/7 US-based technical support. Designed for residential households including large families, gamers, smart home users, and tech professionals.
• VTelevision IP Television (IPTV) service delivered over VTel's GigE fiber optic network, requiring a set-top box for each TV. Offered in Triple Play and Double Play bundles with Select and Premiere tiers and optional premium movie channels/mini-packs.
• Voice / Phone Service Landline telephone service with various voice plans including unlimited long distance calling, available as standalone or bundled with internet and television services. Supports VoLTE and VoNR voice capabilities over the wireless and fiber networks.
• VTel Wireless 5G Standalone 5G Standalone wireless network enabling end-to-end 5G roaming with VoNR (Voice over New Radio) for residential customers and national CSP subscribers traveling through rural areas. Built on Ericsson's 5G Core and RAN technology.
• VTel Wireless 4G LTE 4G LTE wireless internet and mobile voice solutions providing service throughout Vermont, eastern New York, and Western New Hampshire. The first 100% 4G LTE network in America, offering affordable high-speed Internet to last-mile customers.
• GigE Pro Small business internet service offering voice, data and video with speeds up to 10,000 Mbps over fiber, designed for small business and enterprise customers requiring enterprise-grade fiber connectivity.
• Enterprise Services Comprehensive business solutions including enterprise phone, internet, industry-specific solutions, dedicated data connectivity, and hosting for larger enterprises and research institutions served over VTel's 1,400-mile fiber network.
• 10G+ Fiber Network Next-generation multi-gigabit fiber network offering speeds up to 10,000 Mbps (10G+) over active optical fiber, positioned as the fastest fiber internet in Vermont with sub-10ms latency.
• VTel Unlimited Internet (DSL & GigE) Unlimited Internet access delivered via DSL or GigE, ranging from $9.95 to $99.95 per month for home use and small business use with ten or fewer Internet devices.

Quantifiable outcome

• 93% of customers agree VTel's support team provides an excellent experience (based on 2022 Annual VTel Survey Respondents)
• +4 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• EricssoncoreTechnology or Integration · 31 March 2026Ericsson is VTel Wireless's technology partner for the deployment of a 5G Standalone (SA) network in Vermont. Ericsson provides its 5G Core and Radio Access Network (RAN) technology to enable VTel to offer end-to-end 5G roaming with VoNR, making VTel the first US carrier to support full 5G SA voice over roaming in rural communities. This partnership positions VTel as the nation's first rural carrier to support fully native 5G Standalone VoNR roaming with nationwide CSPs.
• Xtreme EnterprisescoreStrategic or Co-development Partner · 31 March 2026Xtreme Enterprises is partnering with VTel to help expand 5G SA roaming to ultra-rural carriers across the United States as a neutral host for over 50 independent Fixed Wireless Access providers. This infrastructure is being positioned as a scalable blueprint for modern rural roaming across ultra-rural carriers in the United States.
• Meals and Wheels of Greater SpringfieldminorOthers · 1 January 2026VTel's Round Up for Change charitable program directs 100% of 2026 contributions to Meals and Wheels of Greater Springfield, a local volunteer organization delivering approximately 500 meals per week to nearly 100 residents of Springfield, Chester, Baltimore, and Weathersfield.
• NTCA – The Rural Broadband AssociationcoreOthers · 1 May 2024VTel is associated with NTCA in the Smart Rural Community program. NTCA represents nearly 850 independent, community-based telecommunications companies leading innovation in rural and small-town America. NTCA vetted VTel as a Gig-Certified Smart Rural Community Provider, a certification recognizing fiber-based broadband providers committed to driving growth in rural America.
• Employer Support of the Guard and Reserve (ESGR)minorOthers · 24 May 2023ESGR recognized VTel with a #Bosslift award on May 24, exposing employers to the training Guardsmen and Reservists undergo during service periods. VTel was honored for its support of employee Guard and Reserve members.
• Foundation for Rural Service (FRS)minorOthersFRS is an organization cooperating with NTCA and VTel to offer scholarship opportunities for graduating high school students living in VTel-customer households. FRS has awarded over $1 million in scholarships supporting rural youth education since its inception.
• Dartmouth CollegeminorStrategic or Co-development PartnerDartmouth College is served by VTel's 1,400-mile optical fiber network spanning from Vermont to New York, Boston, and Montreal, serving some of the most distinguished research institutions in the world.
• MITminorStrategic or Co-development PartnerMIT is served by VTel's 1,400-mile optical fiber network spanning from Vermont to New York, Boston, and Montreal, serving some of the most distinguished research institutions in the world.
• GigaspireminorChannel Partner/ Reseller/ DistributorVTel offers Gigaspire Wi-Fi 6 Routers to customers as part of their 1 Gig fiber service. The router with Wi-Fi App Control is optional; customers may also bring their own router.

Scale indicators13 records

Recent moves7 records

Expansion highlights6 records

Market position

Competitive moat6 records

Key highlights7 records

Customer concentration

• Xx.com/Vermontel
• YouTubeyoutube.com/@VermontTelephoneCompany/videos
• Facebookfacebook.com/vtelvt
• LinkedInlinkedin.com/company/vermont-telephone-company
• Instagraminstagram.com/vtelsnaps

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about VTEL