Health Connect America

What Health Connect America does

Health Connect America, founded in Tennessee in 2006 and headquartered in Franklin, is a multi-state behavioral health services platform serving children, adolescents, adults, and families across nine U.S. states (Alabama, Florida, Georgia, Mississippi, North Carolina, Ohio, South Carolina, Tennessee, and Virginia). The company delivers a comprehensive continuum of community-based services including Family Centered Treatment (FCT), Intensive In-Home (IIH) services, outpatient mental health, therapeutic foster care, substance use treatment, psychiatric and medication management, crisis response, autism spectrum disorder services, and therapeutic day treatment, operating through 75+ regional offices as well as in-home, school-based, and telehealth delivery channels. The platform is operated through retained subsidiary brands — Georgia HOPE, Pinnacle Family Services, First Home Care, and KEYS Academy — and is licensed to deliver the evidence-based FCT model under an arrangement with the Family Centered Treatment Foundation.

The company is privately held by Palladium Equity Partners (acquired 2021), which acquired the platform from Harren Equity Partners (2017–2021), and operates through a holding structure under Pearl HCA, Inc. Revenue is generated primarily through Medicaid and government reimbursement for behavioral health services, supplemented by private insurance payments and a sliding-fee discount program. The go-to-market motion is referral-driven: the company accepts referrals from healthcare providers, social services agencies, schools, and community partners via a HIPAA-compliant online referral portal, and complements that with a B2G sales force working with state Medicaid agencies and managed-care payers across its nine-state footprint. Customer-facing technology consists of a secure referral portal, telehealth service delivery, and SMS/MMS appointment communications; no public-facing mobile applications, APIs, or SDKs are offered.

Scale metrics place the company at 1,001–5,000 employees, serving over 21,000 children and families, with revenue that exceeded $100 million following the 2021–2022 acquisitions of Georgia HOPE, Pinnacle Family Services, and HEADS, and expanded further via the 2023 acquisitions of First Home Care, North Star Counseling of Central Florida, and Specialized Youth Services of Virginia. The organization has held Council on Accreditation (COA) status continuously since 2012 and has expanded its geographic footprint in 2026 with a new office in Dublin, Ohio. Leadership consists of Executive Chairman Dean Holland and Interim President Scott Martin (appointed April 15, 2025), with CFO Mary Howard on the executive team; a permanent CEO search is ongoing.

Name

Health Connect America

Legal name

Health Connect America, Inc.

Website

https://healthconnectamerica.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Health Connect America is a multi-state behavioral health services platform, serving over 21,000 children, adolescents, adults, and families across nine southeastern and midwestern U.S. states through 75+ offices and community-based delivery channels, primarily funded by Medicaid and government reimbursement.

Ownership category

akta.pro rank

Product category

Behavioral Health Services

NAICS

Ambulatory Health Care Services (621), Health Care and Social Assistance (62), Social Assistance (624)

SIC

Services-Health Services (8000), Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Integrated Behavioral Health in Primary Care (Collaborative Care) (HLAFACAO)

akta.pro secondary industry

Virtual Behavioral Health Integration Platforms (HLALABAE)

Keywords

• Behavioral health services
• Mental health treatment
• Family therapy services
• Therapeutic foster care
• Substance abuse treatment

Headquarters

HQ city

Franklin

HQ country

United States

HQ region

North America

Offices15 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Government/Medicaid Reimbursement: Primary revenue stream from Medicaid and government-funded healthcare programs for behavioral health services including foster care, therapeutic services, and outpatient treatment
2. Insurance Reimbursement: Revenue from private insurance for outpatient mental health, substance use treatment, and other behavioral health services
3. Sliding Fee Scale Program: Discounted fees based on family size and income for patients regardless of ability to pay, following FQHC-like model
4. Self-Pay/Out-of-Pocket: Self-pay options available, particularly for Georgia HOPE services with online payment portal for uninsured patients

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

Health Connect America is a private behavioral health services provider that delivers mental and behavioral health treatment to children, adolescents, adults, and families across 9 U.S. states (Alabama, Florida, Georgia, Mississippi, North Carolina, Ohio, South Carolina, Tennessee, Virginia). Operating 75+ service locations, the company offers a continuum of care including outpatient counseling, intensive in-home services, family-centered treatment, therapeutic foster care, and substance use treatment, delivered through multiple branded subsidiaries.

Product overview

Health Connect America is a multi-state behavioral health services platform offering a comprehensive continuum of community-based behavioral health services to children, adults, and families. The company operates through its family of brands including Health Connect America (core platform), Georgia HOPE, Pinnacle Family Services, First Home Care, and KEYS Academy. Services include Family Centered Treatment (FCT), Intensive In-Home services, Outpatient Mental Health, Therapeutic Foster Care, Substance Use Treatment, Psychiatric/Medication Management, Crisis Services, Autism Services, and educational services through KEYS Academy private day schools. The organization is accredited by the Council on Accreditation (COA) and serves clients across Alabama, Florida, Georgia, Mississippi, North Carolina, Ohio, South Carolina, Tennessee, and Virginia.

Differentiator

Problem solved

Functional benefit

Products and services

• Outpatient Mental Health Services

Quantifiable outcome

• Serves over 21,000 children and families across 9 states
• +3 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered strategic and minor.

• Justice Works Youth CarestrategicStrategic or Co-development Partner · 6 May 2026Justice Works Youth Care collaborated with Pinnacle Family Services (Health Connect America company) to expand Family Resource Connection & Preservation Services (FRCPS) across South Carolina, strengthening the organization's ability to serve children and families.
• Capella UniversityminorOthersEducation partnership offering employees a $6,000 scholarship, 10% tuition discount, and additional savings based on prior learning. Supports professional development and licensure journey for behavioral health professionals.
• Family Centered Treatment FoundationstrategicOthersHealth Connect America is licensed to deliver Family Centered Treatment (FCT), an evidence-based model developed by the Family Centered Treatment Foundation. FCT is a nationally recognized trauma-informed treatment model.
• Council on Accreditation (COA)strategicOthersHealth Connect America is accredited through COA for all behavioral health service programs. COA was founded in 1977 by Child Welfare League of America and Family Service America to promote best practice standards.

Scale indicators5 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• BrightSpring Health Services: Large diversified home and community-based health services platform with significant behavioral health and family services exposure; comparable PE-backed multi-state services operator serving Medicaid populations.
• Youth Villages: Private nonprofit providing intensive in-home services, residential treatment, and behavioral health for at-risk youth and families across multiple states; directly comparable service mix and mission to Health Connect America.
• Devereux Advanced Behavioral Health: One of the largest behavioral health nonprofits in the U.S., operating across multiple states with autism, intellectual/developmental disabilities, and emotional/behavioral services for children and adults; comparable population and service continuum.
• KVC Health Systems: Nonprofit child welfare and behavioral health organization providing in-home family services, foster care, and outpatient treatment across multiple states; highly comparable service model and target populations.
• Sequel Youth and Family Services: Provides residential treatment, behavioral health, and community-based services for at-risk youth across multiple states; directly comparable Medicaid-funded youth services platform.
• Cornerstones of Care: Mid-sized nonprofit providing foster care, adoption, residential treatment, and outpatient behavioral health for children and families; comparable continuum and family-centered service approach.
• AMIkids: Nonprofit providing behavioral and educational services for at-risk youth through residential and community-based programs in the Southeast; comparable target population and geographic footprint.
• Brightside Academy / Sevita Health: National provider of home and community-based behavioral health, autism, and intellectual/developmental disability services; comparable multi-state Medicaid-funded services model with children and families.

Broad incumbents

• Acadia Healthcare: Large publicly traded behavioral health operator with extensive residential treatment and acute psychiatric facilities; broader scale and primarily facility-based rather than community-based, but a major competitor for state Medicaid contracts.
• Universal Health Services: Large publicly traded health system with a behavioral health hospital division operating nationwide; tangentially comparable as a broad incumbent in behavioral health services with significant Medicaid revenue.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/health-connect-america

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A6 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Health Connect America