Refrag
Refrag is a subscription-based SaaS training platform for competitive Counter-Strike 2 players, offering AI-assisted match analysis, aim and utility practice tools, structured courses, and on-demand dedicated servers in 35 global locations for individual subscribers and small esports teams.
- Company typePrivate
- Founded2018
- HeadquartersAtlanta, United States
- Headcount1–10
- GTM typeB2C
- OfferingSoftware
What Refrag does
Refrag is a multi-platform SaaS company that builds subscription-based training tools for competitive Counter-Strike 2 players. Founded in 2018 and headquartered in Atlanta as Refrag LLC, the company serves individual subscribers and small esports teams with an all-in-one training ecosystem that combines AI-assisted match analysis (Refrag Coach), aim and recoil training modes (Crossfire, Recoil Trainer, Prefire), utility practice (NADR, Utility Hub), structured courses (Bootcamp), professional strategy content (Academy), and a 2D demo viewer. The platform runs on proprietary dedicated game servers distributed across 35 global locations through a partnership with Dathost, ensuring low-latency practice sessions worldwide.
The company's go-to-market is product-led and community-led: users self-serve sign up at play.refrag.gg, select a tier (Player, Competitor, or Team), and immediately provision on-demand servers and access training tools. Free trials are offered (3-day standard, 7-day during major CS2 events), and growth is amplified through Discord, Twitter/X, YouTube, TikTok, Instagram, blog content, and endorsements from professional CS2 players and organizations including Complexity Gaming. The competitive moat rests on the combination of dedicated global server infrastructure, accumulated user content via Creator Studio and Community Hub, and personalized training plans generated by Refrag Coach from player match data.
Refrag monetizes through three recurring subscription tiers billed monthly or annually: Player at $5.40/month annually, Competitor at $11.50/month annually, and Team at $60/month annually with seven player slots and individual servers. Payments are processed through standard card networks and PayPal. The company claims 550,000+ users, is trusted by professional players, and serves markets across the Americas, Europe, Africa, Asia, and Oceania, with no disclosed revenue, funding, or external investors.
Refrag firmographics
Firmographics- Name
- Refrag
- Legal name
- Refrag LLC
- Website
- https://refrag.gg
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Refrag is a subscription-based SaaS training platform for competitive Counter-Strike 2 players, offering AI-assisted match analysis, aim and utility practice tools, structured courses, and on-demand dedicated servers in 35 global locations for individual subscribers and small esports teams.
- Ownership category
- akta.pro rank
Refrag industry classification
Industry- Product category
- Esports Training Software
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Custom Computer Programming Services (541511), Professional and Management Development Training (61143)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Networking, Multiplayer & Backend Middleware (MPAFAFAE)
- akta.pro secondary industry
- Backend Operations, SRE & DevOps for Games (Hosting, Monitoring, Incident Response) (MPAFAKAG)
Keywords
Where Refrag is headquartered
LocationHeadquarters
- HQ city
- Atlanta
- HQ country
- United States
- HQ region
- North America
Offices36 records
Markets served
Refrag business model
Business model- GTM type
- B2C
- Offering type
- Software
- Cost components
- Technology or R&D, Infrastructure, Personnel, Marketing or Sales
Revenue model
- Subscription Services: Refrag generates revenue primarily through tiered subscription plans (Player, Competitor, Team) billed monthly or annually. Each tier provides access to progressively more features including training modes, coaching tools, server access, and team management features.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Player tier - Essential training tools and coaching features |
| Subscription | Annual | Competitor tier - Advanced features for serious players |
| Subscription | Annual | Team tier - Full team access with dedicated servers |
Go-to-market motion2 records
Distribution channels1 record
Marketing channels9 records
Refrag product offering
Product offeringCore offering
Refrag operates a subscription-based Counter-Strike 2 (CS2) training platform that combines AI-powered match analysis, aim training modes, grenade/utility practice tools, recoil control feedback, and structured coaching courses. The service runs on proprietary dedicated game servers hosted in 35 global locations, sold via tiered monthly/annual subscriptions (Player, Competitor, Team).
Product overview
Refrag is a subscription-based CS2 (Counter-Strike 2) training platform offering a comprehensive ecosystem of interconnected training tools and utilities on proprietary dedicated servers. The core platform is organized around a training loop: Analyze (via Refrag Coach and 2D Demo Viewer), Practice (via Crossfire, NADR, Recoil Trainer, Prefire, and training modes), and Play (applying smarter training in matches). The platform includes Bootcamp as a structured course system with skill-level progression, Academy for professional strategy content, Utility Hub for grenade lineups, and seasonal Momentum leaderboards for competitive challenges. The tiered subscription model (Player, Competitor, Team) gates access to progressively advanced features, with On-Demand Servers providing the infrastructure backbone across 35 global locations.
Differentiator
Problem solved
Functional benefit
Products and services
- Refrag Coach AI-powered match analysis tool for competitive CS2 players that identifies in-game weaknesses and builds personalized training plans, delivering actionable feedback after every match.
- Bootcamp Structured CS2 training course suite with map-specific tasks across three difficulty levels (beginner, intermediate, advanced) covering aim, counter-strafing, utility usage, and angle-holding mechanics, with exams that award skill badges.
- Crossfire Aim training tool combining the ease of use of Aimbotz with the challenge of real deathmatch, providing realistic angles and aim duels encountered in match play, with competitive leaderboards.
- NADR Utility practice mod for training grenades in CS2 with grenade prediction, grenade finder, saved lineups (up to 500), bot-based utility testing, and strategy recording.
- Recoil Trainer Real-time recoil control trainer providing visual feedback with purple trajectory projection, accuracy metrics in in-game chat, automatic distance adjustment, pattern overlay toggle, and random spread simulation.
- Prefire Pre-aim training mode placing bots at common positions to practice clearing angles and entry pathing, with competitive mode and leaderboards.
- Utility Hub Curated, browsable library of grenade lineups for all Active Duty maps, with video demonstrations for each lineup.
- Academy Learning hub delivering competitive CS2 concepts and strategies from professional players, with accompanying training sets to apply the lessons.
- 2D Demo Viewer 2D replay viewer for reviewing CS2 practice match demos with utility timers, molotov spread tracking, draggable timeline, markers, and keyboard shortcuts; auto-uploads Scrim demos within 5 minutes and supports external demo uploads.
- Scrim Mod Team scrimmage mode with automatic demo upload to the platform's 2D Demo Viewer for post-match review.
- Restrat Feature allowing teams to replay specific CS2 rounds from any point for focused practice on particular game situations.
- Momentum Seasonal competitive leaderboard system featuring challenges on specific maps, with skill jumps, optimal pathing, and movement technique tracking, plus prize rewards.
- On-Demand Server Instant-access dedicated CS2 training servers in 35 global locations, included with every subscription tier; Team tier provides 7 individual player servers.
Quantifiable outcome
- Users report improved aim consistency and measurable skill progression through structured training
- +1 more outcomes
Companies that use Refrag
Customer profileNamed customers7 records
Segments1 record
Ideal customer profiles2 records
Refrag technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability2 records
Feature10 records
Refrag partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- DathostcoreDathost provides server hosting infrastructure for Refrag's training servers. This partnership enables Refrag to offer on-demand dedicated servers across 35 global locations, ensuring low-latency connections for players worldwide.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
Refrag competitors and assessment
Company assessmentMarket position
Competitive moat5 records
Key highlights6 records
Customer concentration
Refrag social profiles
Digital presenceRefrag financial estimates
Financial estimateRevenue estimate
Valuation estimate
Refrag leadership team
Management profileNumber of profiles
Profiles1 record
Refrag funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Refrag M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Refrag
What does Refrag do?
Refrag operates a subscription-based Counter-Strike 2 (CS2) training platform that combines AI-powered match analysis, aim training modes, grenade/utility practice tools, recoil control feedback, and structured coaching courses. The service runs on proprietary dedicated game servers hosted in 35 global locations, sold via tiered monthly/annual subscriptions (Player, Competitor, Team).
Is Refrag a public or private company?
Refrag is a private company. It is classified as unknown and is currently operating.
When was Refrag founded?
Refrag was founded in 2018. It employs 1 to 10 people.
Where is Refrag based?
Refrag is headquartered in Atlanta, United States, in the North America region.
How does Refrag make money?
One revenue line is on record: subscription Services.
Does Refrag have an API?
No public API is recorded for Refrag.
What industry is Refrag in?
Refrag's product category is Esports Training Software. Its primary akta.pro industry code is MPAFAFAE, Networking, Multiplayer & Backend Middleware, with a secondary code of MPAFAKAG, Backend Operations, SRE & DevOps for Games (Hosting, Monitoring, Incident Response). Its NAICS code is 518 and its SIC code is 7372.