Community Tax
Community Tax is a privately held, Jacksonville-headquartered tax resolution and preparation firm that helps individuals and small businesses settle IRS and state tax debts through installment agreements, Offers in Compromise, penalty abatement, and related programs, serving over 150,000 clients since 2010.
- Company typePrivate
- Founded2010
- HeadquartersChicago, United States
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Community Tax does
Community Tax, LLC is a privately held, full-service tax resolution and preparation company founded in 2010 by Jacob Dayan (CEO) and originally based in Chicago, Illinois, now headquartered in Jacksonville, Florida (7785 Baymeadows Way, Ste 305). The company serves individuals and small businesses across the United States who are facing IRS or state tax issues, with a particular focus on distressed taxpayers dealing with back taxes, wage garnishment, tax liens, penalties, installment agreements, and Offers in Compromise. Since founding it has served more than 150,000 clients, resolved over 20,000 cases between 2021 and 2025, and claims to have saved clients in excess of $2.2 billion in tax obligations.
The company's core offerings are organized into two main lines: tax resolution (encompassing IRS payment plans, Offers in Compromise, Fresh Start Initiative enrollment, First-Time Penalty Abatement, Innocent/Injured Spouse Relief, wage garnishment cessation, back taxes help, and IRS Hardship / Currently Not Collectible status) and tax preparation (personal and business return filing, amended returns, lost W-2 recovery, CP14 notice response). It also operates CTAX+, a $39/month subscription product that bundles annual 1040 preparation, IRS notice monitoring, identity theft assistance, direct access to practitioners, and a 20% discount on future resolution work. Service delivery is human-practitioner-led by a team of tax attorneys, CPAs, and Enrolled Agents, supported by a proprietary web application (webapp.communitytax.com) for case management and a mobile app for payment and case tracking.
Community Tax operates an inside-sales, direct-to-consumer GTM with no physical retail or third-party distribution. Lead generation runs through a category-deep tax blog, organic SEO on high-intent tax relief keywords, and an active social presence across YouTube, Facebook, Reddit, Instagram, LinkedIn, and X, with free consultations (1-888-676-4128, (800) 444-0622) as the primary conversion mechanism. Revenue is generated from professional fees on resolution cases (quote-based, typically $3,500-$7,000 per case), per-filing tax preparation fees, and recurring CTAX+ subscriptions. Pricing for resolution work is not disclosed upfront and varies by case complexity, with consumer reviews noting transparency concerns; case volume, subscription adoption, and tax prep filings are the principal revenue drivers in the absence of any disclosed funding, M&A, or public financial statements.
Community Tax firmographics
Firmographics- Name
- Community Tax
- Legal name
- Community Tax, LLC
- Website
- https://communitytax.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Community Tax is a privately held, Jacksonville-headquartered tax resolution and preparation firm that helps individuals and small businesses settle IRS and state tax debts through installment agreements, Offers in Compromise, penalty abatement, and related programs, serving over 150,000 clients since 2010.
- Ownership category
- akta.pro rank
Community Tax industry classification
Industry- Product category
- Tax Resolution and Preparation Services
- NAICS
- Tax Preparation Services (541213)
- SIC
- Services-Management Services (8741)
- akta.pro primary industry
- Tax Advisory & Compliance (BPAHABAB)
- akta.pro secondary industries
- Taxpayer Services, Education & Outreach (BPAIADAM), Revenue Systems, E-Filing & Digital Tax Administration (BPAIADAO), Taxes & Filing Basics (Withholding, Deductions, Credits) (EDAAAJAG)
Keywords
Where Community Tax is headquartered
LocationHeadquarters
- HQ city
- Chicago
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Community Tax business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Marketing or Sales, Operations, Technology or R&D, Others
Revenue model
- Tax Resolution Services: Core revenue stream from professional fees charged for tax relief services including installment agreements, Offers in Compromise, penalty abatement, innocent spouse relief, wage garnishment resolution, and tax lien withdrawal. Pricing is quote-based and varies by case complexity.
- Tax Preparation Services: Annual tax return preparation and filing for individuals and business owners. Revenue generated from professional tax preparation fees.
- CTAX+ Subscription (Tax Assurance): Monthly subscription service at $39/month providing IRS problem prevention, tax identity theft assistance, annual 1040 tax return preparation and filing, direct access to tax practitioners/CPAs/attorneys, IRS notice monitoring, and 20% discount on future tax resolution services.
- Tax Investigation Services (Phase 1): Initial investigation and analysis phase to review complete tax records and determine client options. Testimonials indicate approximately $250 for Phase 1 investigation services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | CTAX+ Monthly Subscription - $39/month |
| Other | Pay-as-you-go | Tax Resolution Services - Quote-based pricing |
| One time/ perpetual license | Pay-as-you-go | Phase 1 Investigation - Approximately $250 |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
Community Tax product offering
Product offeringCore offering
Community Tax is a full-service tax resolution and tax preparation firm that helps individuals and small businesses resolve IRS and state tax problems (back taxes, wage garnishment, liens, penalties, installment agreements, Offers in Compromise, hardship/CNC status, innocent spouse relief) and prepares annual personal and business returns. Its paid CTAX+ subscription adds year-round IRS monitoring, identity theft assistance, annual 1040 preparation, and a 20% discount on future resolution services.
Product overview
Community Tax is a full-service tax resolution and preparation company offering a comprehensive suite of services for individuals and businesses dealing with IRS or state tax issues. The core offerings include Tax Resolution (helping resolve tax debt through various IRS programs) and Tax Preparation (filing personal and business returns). The company provides specialized sub-products including IRS Payment Plans (installment agreements), Offer in Compromise, the Fresh Start Initiative, First-Time Penalty Abatement, Innocent/Injured Spouse Relief, Wage Garnishment Services, Back Taxes Help, IRS Tax Hardship Programs, and IRS Notice Response. For ongoing tax management, the CTAX+ Subscription provides a monthly prevention service ($39/month) that includes tax return preparation, IRS monitoring, and identity theft protection. The company also offers a Tax Form Library as a resource tool. Founded in 2010, the company has helped over 150,000 clients and maintains an A+ BBB rating.
Differentiator
Problem solved
Functional benefit
Brands
- CTAX+ Subscription: A subscription service offering IRS problem prevention, tax identity theft assistance, tax prep services, and ongoing tax monitoring for $39/month.
Products and services
- Tax Resolution Core service helping individuals and small businesses resolve IRS or state tax issues through strategies including installment agreements, Offers in Compromise, penalty abatement, wage garnishment release, tax lien withdrawal, hardship/CNC status, the Fresh Start Initiative, and innocent/injured spouse relief. Pricing is quote-based and varies by case complexity.
- Tax Preparation Annual income tax preparation and filing services for individuals and businesses, offering accurate filing, fast preparation, on-time delivery, and tax resolution assistance when needed.
- CTAX+ Subscription (Tax Assurance) Monthly subscription at $39/month providing IRS problem prevention, tax identity theft assistance, annual 1040 tax return preparation and filing, direct access to tax practitioners/CPAs/attorneys, 24/7 IRS notice monitoring, and a 20% discount on future tax resolution services.
Quantifiable outcome
- Over 20,000 tax cases resolved from 2021-2025
- +3 more outcomes
Companies that use Community Tax
Customer profileNamed customers15 records
Segments5 records
Ideal customer profiles5 records
Community Tax technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Community Tax partnerships and signals
Strategic signalScale indicators6 records
Recent moves6 records
Expansion highlights5 records
Community Tax competitors and assessment
Company assessmentDirect peers
- Optima Tax Relief: Direct competitor offering IRS tax resolution services including Offer in Compromise, installment agreements, wage garnishment release, and penalty abatement to individuals and small businesses nationwide. Closest comparable on service mix, target customer, and inside-sales GTM.
- Larson Tax Relief: National tax resolution firm providing IRS and state tax debt resolution, liens, levies, and audit representation for individuals and businesses. Overlapping service menu and customer profile, with similar inside-sales motion and free consultation funnel.
- Tax Defense Network: Tax resolution specialist serving consumers with IRS back taxes, wage garnishment, and state tax issues, with a comparable free-consultation sales model and similar sub-product line-up including OIC and installment agreements.
- CuraDebt: Tax debt resolution and debt consolidation firm specializing in IRS program enrollment (OIC, installment agreements, penalty abatement) for individuals and small businesses. Comparable scope on tax resolution and similar nationwide inside-sales distribution.
- Precision Tax Relief: Tax resolution firm offering IRS debt settlement, levy release, penalty abatement, and audit representation, with a similar three-step consultation → investigation → resolution process and customer base of distressed individual and small business taxpayers.
- Anthem Tax Services: Tax resolution and tax preparation provider for individuals and small businesses, offering OIC, installment agreements, and state tax resolution. Directly comparable in services offered and target customer profile.
Broad incumbents
- H&R Block: National tax preparation and resolution incumbent with retail offices and DIY software. Overlaps with Community Tax's tax preparation business and increasingly its resolution offerings, but at vastly greater scale and through a multi-channel mass-market model.
- Intuit (TurboTax Live): Dominant consumer/SMB tax preparation software platform with 'Live' advisory tiers that overlap with Community Tax's basic prep and mid-complexity resolution cases. Not a direct tax-resolution competitor, but a powerful substitute on the prep and simple-notice-response side.
- Jackson Hewitt Tax Service: National tax preparation franchise with retail and online channels serving lower- and middle-income taxpayers. Comparable customer demographic (W-2 workers with potential IRS issues), though primarily retail-driven rather than resolution-specialized.
- Liberty Tax Service: Franchised tax preparation chain offering individual and small business return filing plus IRS resolution services. Overlaps with Community Tax's prep and basic resolution offerings, but executes primarily through seasonal retail offices rather than remote inside sales.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Community Tax social profiles
Digital presenceCommunity Tax compliance and trust
Trust signalCompliance2 records
Community Tax financial estimates
Financial estimateRevenue estimate
Valuation estimate
Community Tax leadership team
Management profileNumber of profiles
Profiles1 record
Community Tax funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Community Tax M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Community Tax
What does Community Tax do?
Community Tax is a full-service tax resolution and tax preparation firm that helps individuals and small businesses resolve IRS and state tax problems (back taxes, wage garnishment, liens, penalties, installment agreements, Offers in Compromise, hardship/CNC status, innocent spouse relief) and prepares annual personal and business returns. Its paid CTAX+ subscription adds year-round IRS monitoring, identity theft assistance, annual 1040 preparation, and a 20% discount on future resolution services.
Is Community Tax a public or private company?
Community Tax is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Community Tax founded?
Community Tax was founded in 2010. It employs 101 to 250 people.
Where is Community Tax based?
Community Tax is headquartered in Chicago, United States, in the North America region.
How does Community Tax make money?
Four revenue lines are on record. Tax Resolution Services are the primary driver. The others are tax Preparation Services, CTAX+ Subscription (Tax Assurance) and tax Investigation Services (Phase 1).
Who are Community Tax's main competitors?
Direct peers on record are Optima Tax Relief, Larson Tax Relief, Tax Defense Network, CuraDebt, Precision Tax Relief and Anthem Tax Services. Broad incumbents are H&R Block, Intuit (TurboTax Live), Jackson Hewitt Tax Service and Liberty Tax Service.
Does Community Tax have an API?
No public API is recorded for Community Tax.
What industry is Community Tax in?
Community Tax's product category is Tax Resolution and Preparation Services. Its primary akta.pro industry code is BPAHABAB, Tax Advisory & Compliance, with a secondary code of BPAIADAM, Taxpayer Services, Education & Outreach. Its NAICS code is 541213 and its SIC code is 8741.