Community Tax

What Community Tax does

Community Tax, LLC is a privately held, full-service tax resolution and preparation company founded in 2010 by Jacob Dayan (CEO) and originally based in Chicago, Illinois, now headquartered in Jacksonville, Florida (7785 Baymeadows Way, Ste 305). The company serves individuals and small businesses across the United States who are facing IRS or state tax issues, with a particular focus on distressed taxpayers dealing with back taxes, wage garnishment, tax liens, penalties, installment agreements, and Offers in Compromise. Since founding it has served more than 150,000 clients, resolved over 20,000 cases between 2021 and 2025, and claims to have saved clients in excess of $2.2 billion in tax obligations.

The company's core offerings are organized into two main lines: tax resolution (encompassing IRS payment plans, Offers in Compromise, Fresh Start Initiative enrollment, First-Time Penalty Abatement, Innocent/Injured Spouse Relief, wage garnishment cessation, back taxes help, and IRS Hardship / Currently Not Collectible status) and tax preparation (personal and business return filing, amended returns, lost W-2 recovery, CP14 notice response). It also operates CTAX+, a $39/month subscription product that bundles annual 1040 preparation, IRS notice monitoring, identity theft assistance, direct access to practitioners, and a 20% discount on future resolution work. Service delivery is human-practitioner-led by a team of tax attorneys, CPAs, and Enrolled Agents, supported by a proprietary web application (webapp.communitytax.com) for case management and a mobile app for payment and case tracking.

Community Tax operates an inside-sales, direct-to-consumer GTM with no physical retail or third-party distribution. Lead generation runs through a category-deep tax blog, organic SEO on high-intent tax relief keywords, and an active social presence across YouTube, Facebook, Reddit, Instagram, LinkedIn, and X, with free consultations (1-888-676-4128, (800) 444-0622) as the primary conversion mechanism. Revenue is generated from professional fees on resolution cases (quote-based, typically $3,500-$7,000 per case), per-filing tax preparation fees, and recurring CTAX+ subscriptions. Pricing for resolution work is not disclosed upfront and varies by case complexity, with consumer reviews noting transparency concerns; case volume, subscription adoption, and tax prep filings are the principal revenue drivers in the absence of any disclosed funding, M&A, or public financial statements.

Name

Community Tax

Legal name

Community Tax, LLC

Website

https://communitytax.com

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

101–250 employees

Short description

Community Tax is a privately held, Jacksonville-headquartered tax resolution and preparation firm that helps individuals and small businesses settle IRS and state tax debts through installment agreements, Offers in Compromise, penalty abatement, and related programs, serving over 150,000 clients since 2010.

Ownership category

akta.pro rank

Product category

Tax Resolution and Preparation Services

NAICS

Tax Preparation Services (541213)

SIC

Services-Management Services (8741)

akta.pro primary industry

Tax Advisory & Compliance (BPAHABAB)

akta.pro secondary industries

Taxpayer Services, Education & Outreach (BPAIADAM), Revenue Systems, E-Filing & Digital Tax Administration (BPAIADAO), Taxes & Filing Basics (Withholding, Deductions, Credits) (EDAAAJAG)

Keywords

• Tax resolution services
• Tax preparation services
• IRS debt relief
• Offer in compromise
• Tax assurance subscription

Headquarters

HQ city

Chicago

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations, Technology or R&D, Others

Revenue model

1. Tax Resolution Services: Core revenue stream from professional fees charged for tax relief services including installment agreements, Offers in Compromise, penalty abatement, innocent spouse relief, wage garnishment resolution, and tax lien withdrawal. Pricing is quote-based and varies by case complexity.
2. Tax Preparation Services: Annual tax return preparation and filing for individuals and business owners. Revenue generated from professional tax preparation fees.
3. CTAX+ Subscription (Tax Assurance): Monthly subscription service at $39/month providing IRS problem prevention, tax identity theft assistance, annual 1040 tax return preparation and filing, direct access to tax practitioners/CPAs/attorneys, IRS notice monitoring, and 20% discount on future tax resolution services.
4. Tax Investigation Services (Phase 1): Initial investigation and analysis phase to review complete tax records and determine client options. Testimonials indicate approximately $250 for Phase 1 investigation services.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Community Tax is a full-service tax resolution and tax preparation firm that helps individuals and small businesses resolve IRS and state tax problems (back taxes, wage garnishment, liens, penalties, installment agreements, Offers in Compromise, hardship/CNC status, innocent spouse relief) and prepares annual personal and business returns. Its paid CTAX+ subscription adds year-round IRS monitoring, identity theft assistance, annual 1040 preparation, and a 20% discount on future resolution services.

Product overview

Community Tax is a full-service tax resolution and preparation company offering a comprehensive suite of services for individuals and businesses dealing with IRS or state tax issues. The core offerings include Tax Resolution (helping resolve tax debt through various IRS programs) and Tax Preparation (filing personal and business returns). The company provides specialized sub-products including IRS Payment Plans (installment agreements), Offer in Compromise, the Fresh Start Initiative, First-Time Penalty Abatement, Innocent/Injured Spouse Relief, Wage Garnishment Services, Back Taxes Help, IRS Tax Hardship Programs, and IRS Notice Response. For ongoing tax management, the CTAX+ Subscription provides a monthly prevention service ($39/month) that includes tax return preparation, IRS monitoring, and identity theft protection. The company also offers a Tax Form Library as a resource tool. Founded in 2010, the company has helped over 150,000 clients and maintains an A+ BBB rating.

Differentiator

Problem solved

Functional benefit

Brands

• CTAX+ Subscription: A subscription service offering IRS problem prevention, tax identity theft assistance, tax prep services, and ongoing tax monitoring for $39/month.

Products and services

• Tax Resolution Core service helping individuals and small businesses resolve IRS or state tax issues through strategies including installment agreements, Offers in Compromise, penalty abatement, wage garnishment release, tax lien withdrawal, hardship/CNC status, the Fresh Start Initiative, and innocent/injured spouse relief. Pricing is quote-based and varies by case complexity.
• Tax Preparation Annual income tax preparation and filing services for individuals and businesses, offering accurate filing, fast preparation, on-time delivery, and tax resolution assistance when needed.
• CTAX+ Subscription (Tax Assurance) Monthly subscription at $39/month providing IRS problem prevention, tax identity theft assistance, annual 1040 tax return preparation and filing, direct access to tax practitioners/CPAs/attorneys, 24/7 IRS notice monitoring, and a 20% discount on future tax resolution services.

Quantifiable outcome

• Over 20,000 tax cases resolved from 2021-2025
• +3 more outcomes

Named customers15 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Optima Tax Relief: Direct competitor offering IRS tax resolution services including Offer in Compromise, installment agreements, wage garnishment release, and penalty abatement to individuals and small businesses nationwide. Closest comparable on service mix, target customer, and inside-sales GTM.
• Larson Tax Relief: National tax resolution firm providing IRS and state tax debt resolution, liens, levies, and audit representation for individuals and businesses. Overlapping service menu and customer profile, with similar inside-sales motion and free consultation funnel.
• Tax Defense Network: Tax resolution specialist serving consumers with IRS back taxes, wage garnishment, and state tax issues, with a comparable free-consultation sales model and similar sub-product line-up including OIC and installment agreements.
• CuraDebt: Tax debt resolution and debt consolidation firm specializing in IRS program enrollment (OIC, installment agreements, penalty abatement) for individuals and small businesses. Comparable scope on tax resolution and similar nationwide inside-sales distribution.
• Precision Tax Relief: Tax resolution firm offering IRS debt settlement, levy release, penalty abatement, and audit representation, with a similar three-step consultation → investigation → resolution process and customer base of distressed individual and small business taxpayers.
• Anthem Tax Services: Tax resolution and tax preparation provider for individuals and small businesses, offering OIC, installment agreements, and state tax resolution. Directly comparable in services offered and target customer profile.

Broad incumbents

• H&R Block: National tax preparation and resolution incumbent with retail offices and DIY software. Overlaps with Community Tax's tax preparation business and increasingly its resolution offerings, but at vastly greater scale and through a multi-channel mass-market model.
• Intuit (TurboTax Live): Dominant consumer/SMB tax preparation software platform with 'Live' advisory tiers that overlap with Community Tax's basic prep and mid-complexity resolution cases. Not a direct tax-resolution competitor, but a powerful substitute on the prep and simple-notice-response side.
• Jackson Hewitt Tax Service: National tax preparation franchise with retail and online channels serving lower- and middle-income taxpayers. Comparable customer demographic (W-2 workers with potential IRS issues), though primarily retail-driven rather than resolution-specialized.
• Liberty Tax Service: Franchised tax preparation chain offering individual and small business return filing plus IRS resolution services. Overlaps with Community Tax's prep and basic resolution offerings, but executes primarily through seasonal retail offices rather than remote inside sales.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/communitytax
• Facebookfacebook.com/communitytaxllc
• Instagraminstagram.com/communitytax
• LinkedInlinkedin.com/company/community-tax-relief-llc
• Xx.com/communitytaxllc

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Tax