Heywood Pension Technologies

What Heywood Pension Technologies does

Heywood Pension Technologies is a UK-based pension technology company founded in 1976 (operating as Heywood Limited, headquartered in Altrincham, Greater Manchester) that builds software and services for pension schemes, third-party administrators, and employers. The company's flagship product, Altair, is positioned as the most widely used pension administration platform in the UK market, processing 500 million data items annually across 8 million members (5.7 million using self-service) and serving 180+ customers. The product architecture is modular and cloud-based, comprising core administration (Altair, Altair Payroll), data services (Insights BI, i-Connect data management, Data Quality, GMP Equalisation, Mortality Screening, McCloud Solutions, Spouse Append+, Heywood Calculations Manager), pension risk transfer (Heywood Passport, with role-specific solutions for trustees, insurers, schemes, and advisors), member engagement (Heywood Engage, Heywood Video Engage with AI-generated avatar video statements), and Pensions Dashboards connectivity (ISP and Possible Match Resolver). US-based cloud infrastructure supports North American deployments. Certifications include ISO 27001:2022, ISO 9001:2015, ISO 14001, Cyber Essentials Plus, PAS 2060 carbon neutral, and GDPR compliance.

Heywood operates a subscription-based, recurring-revenue model with consultative quote-based pricing and annual billing cycles. Go-to-market is enterprise field sales targeting UK pension schemes, TPAs, employers, and US public retirement systems, supported by thought leadership (notably Pension Pulse research covering ~3 million member records across ~70 UK schemes), industry awards, content marketing, and 'Request a consultation' CTAs. Customer engagement is multi-year, exemplified by a 2.5-year implementation programme with ICERS in the US. The Heywood Group operates through UK entities (Heywood Limited, Apus Bidco, Aquilaheywood, i-Connect Software, ATMOS Data Services), Heywood (US) Inc., and the acquired Idiom Limited in New Zealand; ultimate ownership sits with Netherlands-based Keylane Group B.V., with BlackRock Long Term Private Capital having announced an agreement to acquire Aquila Heywood in early 2024.

Name

Heywood Pension Technologies

Legal name

Heywood Limited

Website

https://heywood.com

Company type

Private

Founded year

1976

Operating status

Operating

Headcount range

51–100 employees

Short description

Heywood Pension Technologies is a UK-based pension technology company founded in 1976 that provides the Altair pension administration platform and integrated data, member engagement, pension risk transfer, and Pensions Dashboards solutions to 180+ pension schemes, administrators, and employers across the UK, US, and New Zealand.

Ownership category

akta.pro rank

Product category

Pension Administration Software

NAICS

Human Resources Consulting Services (541612), Insurance and Employee Benefit Funds (5251)

SIC

Services-Prepackaged Software (7372), Services-Computer Programming Services (7371), Services-Management Consulting Services (8742)

akta.pro primary industry

Benefits Administration (BPACAPAC)

akta.pro secondary industries

Benefits Administration & Total Rewards Outsourcing (BPACAKAE), Benefits Administration & Enrollment Support (BPAAAIAB)

Keywords

• Pension administration software
• Pension data services
• Pensions dashboards connectivity
• Pension risk transfer
• Member engagement platform

Headquarters

HQ city

Altrincham

HQ country

United Kingdom

HQ region

Europe

Offices4 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations, Others

Revenue model

1. Pension Administration Software (Altair): Subscription-based software licensing for the Altair pension administration platform, sold to pension schemes, administrators, and employers. Revenue is recurring in nature as customers renew annual contracts for platform access, support, and updates.
2. Data Services: Gold-standard data services including data quality, mortality screening, spouse append, GMP equalisation, and McCloud solutions. Provided as ongoing managed services or project-based engagements, recurring as part of data readiness programmes.
3. Pension Risk Transfer Solutions (Heywood Passport): Technology and advisory services supporting BPA, buy-in, buy-out, and de-risking transactions. Delivered through multi-year implementation programmes as schemes progress towards pension risk transfer.
4. Pensions Dashboards ISP Services: Ongoing connectivity and compliance management services for schemes connecting to the Pensions Dashboards ecosystem, charged as recurring ISP fees.
5. Professional Services / Implementation: Implementation and modernisation programmes for new customers, such as the ICERS engagement which runs over 2.5 years to deploy the integrated technology suite.

Pricing tiers

Go-to-market motion3 records

Distribution channels3 records

Marketing channels9 records

Core offering

Heywood provides pension administration software (centred on the Altair platform) and complementary data services, pension risk transfer (PRT) technology, member engagement tools, and Pensions Dashboards connectivity for UK and North American pension schemes, administrators, and employers. The offering is delivered as a subscription-based platform with additional managed services for data quality, GMP equalisation, McCloud remedy, mortality screening, and de-risking transactions.

Product overview

Heywood Pension Technologies offers a modular platform architecture centered on Altair, the most widely used pension administration platform in the UK. The platform is complemented by a comprehensive suite of specialized modules and services including: Data services (Data Quality, Insights analytics, GMP Equalisation, Mortality Screening, McCloud Solutions, Spouse Append+, i-Connect, Calculations Manager); Pension Risk Transfer solutions (Heywood Passport with PRT solutions for trustees, insurers, schemes, and advisors); Member engagement tools (Heywood Engage and Heywood Video Engage with AI-generated personalized video statements); and Pensions Dashboards connectivity (Pensions Dashboards ISP and Possible Match Resolver). The integrated nature of the platform enables automation and streamlined administration processes, with solutions delivered through secure UK-based cloud infrastructure for both UK and US markets.

Differentiator

Problem solved

Functional benefit

Brands

• Altair: Pension administration platform - the most widely used pension administration platform on the market
• Heywood Passport
• Heywood Engage
• Heywood Video Engage
• i-Connect
• Insights
• Possible Match Resolver

Products and services

• Altair
• Altair Payroll
• Data Quality
• Insights
• GMP Equalisation Solutions
• Mortality & Care Home Screening
• McCloud Solutions
• Spouse Append+
• i-Connect
• Heywood Calculations Manager
• Heywood Passport
• PRT Solutions for Trustees
• PRT Solutions for Insurers, Superfunds and Reinsurers
• PRT Solutions for Pension Schemes Comprehensive PRT support for pension schemes considering buy-in, buy-out, or superfund consolidation.
• PRT Solutions for Advisors Technology and data services for financial advisors guiding clients through pension risk transfer decisions.
• Heywood Engage Member engagement platform providing digital tools to help members understand their pension benefits and improve scheme interaction.
• Heywood Video Engage AI-powered personalised video communication platform that uses AI-generated avatars to deliver tailored walk-throughs of members' pension benefits in their preferred language.
• Pensions Dashboards ISP Integrated Service Provider (ISP) connecting pension schemes to the Pensions Dashboards ecosystem, providing secure connectivity, data matching, and compliance management.
• Possible Match Resolver Digital resolution tool enabling schemes to resolve potential matches from pensions dashboards while keeping members online and maintaining a digital experience.

Quantifiable outcome

• NPS of +86% in 2026, more than double the industry average of +40% for Software & SaaS providers in UK and US
• +7 more outcomes

Named customers5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature10 records

Partnerships

Five partnerships are on record, tiered flagship, strategic, minor and core.

• Imperial County Employees' Retirement Services (ICERS)flagshipStrategic or Co-development Partner · 1 June 2026ICERS, a US public retirement system serving Imperial County employees and retirees, selected Heywood to deliver a comprehensive pension administration modernisation programme over 2.5 years. Heywood will deploy its integrated suite including Altair, i-Connect, Engage (with personalised video statements), and Insights through US-based cloud infrastructure. ICERS represents Heywood's flagship US market entry.
• Idiom LimitedstrategicTechnology or Integration · 1 October 2023Idiom Limited, a New Zealand-based software firm, was acquired by Heywood in October 2023. The acquisition aims to expand Heywood's presence in the buy-in buy-out market and enhance its service offerings in the pension industry. Idiom now operates as part of the Heywood Group.
• Apus Bidco LimitedminorOthersAffiliate entity within the Heywood Group corporate structure. Part of the group consolidation under Keylane Group B.V.
• Aquilaheywood LimitedminorOthersAffiliate entity within the Heywood Group. BlackRock Long Term Private Capital (LTPC) had previously announced an agreement to acquire Aquila Heywood, according to a referenced press release.
• i-Connect Software LimitedcoreTechnology or IntegrationAffiliate entity providing the i-Connect data management solution as part of Heywood's integrated platform suite. i-Connect is a core product within Heywood's data services portfolio.

Scale indicators15 records

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat6 records

Key highlights7 records

Customer concentration

• Xx.com/HeyPensionTech
• YouTubeyoutube.com/@heywoodltd
• LinkedInlinkedin.com/company/heywoodpensiontech
• Instagraminstagram.com/HeyPensionTech

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Heywood Pension Technologies