IT Labs, LLC
IT Labs is a privately held custom software development and IT consultancy, founded in 2005 and headquartered in Florida, that delivers dedicated engineering teams and strategic services (including CTO-as-a-Service) to enterprise clients across education, financial services, healthcare, and other verticals via global offices in eight countries.
- Company typePrivate
- Founded2005
- HeadquartersPalm Beach Gardens, United States
- Headcount251–500
- GTM typeB2B
- OfferingServices
What IT Labs, LLC does
IT Labs, LLC is a custom software development and technology consultancy that supplies dedicated engineering teams and specialist expertise to enterprise tech leaders. Founded in 2005 and headquartered in Palm Beach Gardens, Florida, the firm operates under the IT Labs Group Ltd umbrella (UK parent) and runs delivery offices across eight countries, including the United States (HQ), United Kingdom, Netherlands, North Macedonia, Serbia, Brazil, Argentina, and Switzerland. The company is privately held and appears founder-controlled, with Branislav Gjorcevski serving as President and Founding Partner.
The core offering is team-based software development delivered through flexible engagement models: CTO-as-a-Service, Direct+, Growth+, and Team as a Service. Service capabilities span AI Training for Business, Business Agility, Cybersecurity, DevOps, SDET (Software Development Engineer in Test), UI/UX Design, Cloud Strategy, and Data & AI Strategy. Alongside services, IT Labs maintains a small portfolio of proprietary products, most notably Growth Instruments, a white-label SaaS platform for recruiting, onboarding, and training, as well as GatherApp, IoT360, MyDesk, and WellCare360. The firm has invested in enterprise-grade trust credentials, holding ISO 9001:2015, ISO 14001:2015, ISO/IEC 20000-1:2018, and ISO/IEC 27001:2022 certifications, plus a 2023 UK Cyber Essentials Certificate of Assurance.
The go-to-market is direct enterprise sales targeting named clients across education (Anthology, Blackboard Learn, Education Partners, TopSchool), financial services and professional services (PwC, Deloitte, Allocate, Merchant Bank, Enterprise Alumni), housing (Notting Hill Genesis), telecommunications (BT), identity/security (Clear), entertainment (SeatGeek), automotive (CarLotz/Shift), and health (Fruit Street, Emergenetics). Revenue is generated through professional services contracts with custom, quote-based pricing and multi-year billing. Distribution is exclusively direct; no self-serve, marketplace, or channel partner motion is in use.
IT Labs, LLC firmographics
Firmographics- Name
- IT Labs, LLC
- Legal name
- IT Labs Group Ltd
- Website
- https://it-labs.com
- Company type
- Private
- Founded year
- 2005
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- IT Labs is a privately held custom software development and IT consultancy, founded in 2005 and headquartered in Florida, that delivers dedicated engineering teams and strategic services (including CTO-as-a-Service) to enterprise clients across education, financial services, healthcare, and other verticals via global offices in eight countries.
- Ownership category
- akta.pro rank
IT Labs, LLC industry classification
Industry- Product category
- Custom Software Development Services
- NAICS
- Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Computer Systems Design and Related Services (5415)
- SIC
- Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Enterprise Architecture & IT Operating Model (BPAHAEAB)
- akta.pro secondary industry
- AI/ML Engineering & Model Development Services (BPAEAHAF)
Keywords
Where IT Labs, LLC is headquartered
LocationHeadquarters
- HQ city
- Palm Beach Gardens
- HQ country
- United States
- HQ region
- North America
Offices8 records
Markets served
IT Labs, LLC business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure
Revenue model
- Custom Software Development Services: IT Labs provides custom software development teams and IT consultancy services, offering complete lifecycle development teams or specialized experts. Revenue is generated through professional services engagements with enterprise clients.
- Engagement Models (CTO-as-a-Service, Direct+, Growth+, Team as a Service): Various engagement models providing flexibility in how clients can access IT Labs services, from fractional CTO services to full development teams.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom pricing based on engagement model and client requirements |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
IT Labs, LLC product offering
Product offeringCore offering
IT Labs provides dedicated custom software development teams and IT consultancy services to enterprise clients through flexible engagement models including CTO-as-a-Service, Direct+, Growth+, and Team as a Service. The firm delivers full lifecycle software engineering across AI training, cybersecurity, DevOps, SDET, UI/UX design, cloud strategy, and data & AI strategy for verticals such as education, financial services, health, property management, and automotive. In parallel, IT Labs commercializes a portfolio of proprietary SaaS products including GatherApp, Growth Instruments, IoT360, MyDesk, and WellCare360.
Product overview
IT Labs, LLC is a custom software development company that provides both software development services and a portfolio of proprietary SaaS products. Their product portfolio includes five named products: Growth Instruments (a recruiting, onboarding, and training platform), GatherApp, IoT360, MyDesk, and WellCare360. Beyond these products, IT Labs offers professional services including AI Training for Business, Business Agility, Cybersecurity, DevOps, SDET, UI/UX Design, Cloud Strategy, and Data & AI Strategy. They also provide flexible engagement models such as CTO-as-a-Service, Direct+, Growth+, and Team as a Service to serve different client needs. The company operates globally with offices in the United States (HQ), Netherlands, United Kingdom, North Macedonia, Serbia, Brazil, Argentina, and Switzerland.
Differentiator
Problem solved
Functional benefit
Brands
- GatherApp: Product offering listed under PRODUCTS section.
- Growth Instruments
- IoT360
- MyDesk
- WellCare360
Products and services
- Custom Software Development Teams Dedicated custom software engineering teams providing full lifecycle development for enterprise clients across AI, cloud, cybersecurity, DevOps, and product engineering. Sold under the Direct+, Growth+, and Team as a Service engagement models.
- CTO-as-a-Service Fractional Chief Technology Officer advisory service providing senior technology leadership, architecture direction, and strategic engineering guidance to enterprise clients on a contracted basis.
- AI Training for Business AI training service delivered to enterprise clients as part of the firm's artificial intelligence capability line.
- Cybersecurity Services Cybersecurity consulting and implementation service delivered to enterprise clients, supported by ISO 27001 and Cyber Essentials certifications.
- DevOps Services DevOps engineering service covering delivery automation, CI/CD, and infrastructure practices for enterprise clients.
- SDET Services Software Development Engineer in Test (SDET) services providing test automation and quality engineering for enterprise software projects.
- UI/UX Design Services User interface and user experience design services delivered as a standalone offering or as part of integrated development engagements for enterprise clients.
- Cloud Strategy Consulting Cloud strategy consulting service advising enterprise clients on cloud architecture, migration, and platform selection.
- Data & AI Strategy Consulting Data and artificial intelligence strategy consulting service advising enterprise clients on data platforms, AI adoption, and analytics roadmaps.
- Business Agility Services Business agility transformation consulting service supporting enterprise clients in adopting agile delivery models and organizational practices.
- GatherApp Proprietary SaaS product developed and commercialized by IT Labs as part of its in-house product portfolio.
- Growth Instruments Proprietary SaaS product in the IT Labs portfolio focused on recruiting, onboarding, and training workflows, sold as a subscription offering.
- IoT360 Proprietary product developed and commercialized by IT Labs as part of its in-house product portfolio.
- MyDesk Proprietary product developed and commercialized by IT Labs as part of its in-house product portfolio.
- WellCare360 Proprietary product developed and commercialized by IT Labs as part of its in-house product portfolio.
Companies that use IT Labs, LLC
Customer profileNamed customers16 records
Segments5 records
Ideal customer profiles1 record
IT Labs, LLC technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
IT Labs, LLC partnerships and signals
Strategic signalScale indicators1 record
Recent moves6 records
Expansion highlights5 records
IT Labs, LLC competitors and assessment
Company assessmentDirect peers
- Globant: Globant is a global digital and technology services firm delivering custom software, AI, and digital transformation for enterprise clients across multiple verticals, with nearshore delivery hubs in Latin America and Europe closely parallel to IT Labs' model.
- EPAM Systems: EPAM is a large IT services and digital engineering firm with strong Eastern European delivery (including the Balkans) and a similar mix of custom software development, cloud, data, and AI engineering for enterprise clients.
- SoftServe: SoftServe is a Ukraine-origin IT services company offering custom software development, cloud, DevOps, and AI/ML engineering for enterprise clients in the US and Western Europe, directly comparable in services mix and delivery footprint.
- Thoughtworks: Thoughtworks is a global technology consultancy providing custom software engineering, platform modernization, and AI strategy for enterprise clients, overlapping with IT Labs' Team-as-a-Service and CTO-as-a-Service engagement models.
- BairesDev: BairesDev is a nearshore software development firm staffing dedicated engineering teams from Latin America for US enterprise clients, comparable to IT Labs in the dedicated-teams delivery model and vertical focus on US/Western European customers.
- Toptal: Toptal is a global network providing vetted freelance software engineers, designers, and CTO-level talent to enterprises on demand, competing for the same 'team as a service' budget pool that IT Labs targets.
- Andela: Andela is a global talent marketplace that places vetted software engineers into enterprise teams, overlapping with IT Labs' Team-as-a-Service and Direct+ offerings and serving a similar enterprise customer profile.
Broad incumbents
- Accenture: Accenture is a global IT services and consulting incumbent delivering large-scale custom software, cloud, security, and AI transformation work; it competes for the same enterprise custom development RFPs as IT Labs but at much greater scale.
- Capgemini: Capgemini is a large IT services and digital engineering firm with global delivery centers serving enterprise clients across financial services, healthcare, and manufacturing, comparable to IT Labs at the enterprise services tier but at significantly larger scale.
Emerging players
- CI&T: CI&T is a digital engineering firm with nearshore delivery in Latin America that designs and builds custom software for enterprise clients, overlapping with IT Labs in dedicated teams, cloud, and AI engineering services.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
IT Labs, LLC social profiles
Digital presenceIT Labs, LLC compliance and trust
Trust signalCompliance5 records
IT Labs, LLC financial estimates
Financial estimateRevenue estimate
Valuation estimate
IT Labs, LLC leadership team
Management profileNumber of profiles
Profiles1 record
IT Labs, LLC funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
IT Labs, LLC M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about IT Labs, LLC
What does IT Labs, LLC do?
IT Labs provides dedicated custom software development teams and IT consultancy services to enterprise clients through flexible engagement models including CTO-as-a-Service, Direct+, Growth+, and Team as a Service. The firm delivers full lifecycle software engineering across AI training, cybersecurity, DevOps, SDET, UI/UX design, cloud strategy, and data & AI strategy for verticals such as education, financial services, health, property management, and automotive. In parallel, IT Labs commercializes a portfolio of proprietary SaaS products including GatherApp, Growth Instruments, IoT360, MyDesk, and WellCare360.
Is IT Labs, LLC a public or private company?
IT Labs, LLC is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was IT Labs, LLC founded?
IT Labs, LLC was founded in 2005. It employs 251 to 500 people.
Where is IT Labs, LLC based?
IT Labs, LLC is headquartered in Palm Beach Gardens, United States, in the North America region.
How does IT Labs, LLC make money?
Two revenue lines are on record. Custom Software Development Services are the primary driver. The others are engagement Models (CTO-as-a-Service, Direct+, Growth+, Team as a Service).
Who are IT Labs, LLC's main competitors?
Direct peers on record are Globant, EPAM Systems, SoftServe, Thoughtworks, BairesDev, Toptal and Andela. Broad incumbents are Accenture and Capgemini. CI&T is listed as an emerging player.
Does IT Labs, LLC have an API?
No public API is recorded for IT Labs, LLC.
What industry is IT Labs, LLC in?
IT Labs, LLC's product category is Custom Software Development Services. Its primary akta.pro industry code is BPAHAEAB, Enterprise Architecture & IT Operating Model, with a secondary code of BPAEAHAF, AI/ML Engineering & Model Development Services. Its NAICS code is 541511 and its SIC code is 7371.